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BULLETPROOFING YOUR  AFFILIATE AGREEMENT Stocking Your Legal Arsenal To Avoid Or Win Legal Disputes Pete Wellborn & Jamie Woodard New York, New York August 2009
Affiliate Programs
Affiliate Programs
Types of Claims & Disputes The Affiliate Model Law 101: Theories of Liability Affiliate Management & Agreements Questions & Open Discussion
The Affiliate Model AFFILIATE PROGRAMS 101 CONSUMER SELLER AFFILIATE AFFILIATE is PAID “ Cost/Action” or “ Cost/Click-Through” Drives  CONSUMER  to  SELLER.  Affiliate’s Web Site Affiliate’s ID’d Links (E-mail, Text, etc.) Affiliate’s Pixel Tracked E-mail
The Affiliate Model AFFILIATE PROGRAMS 101 CONSUMER SELLER AFFILIATE SUB-AFFILIATES PROGRAM  MANAGER or ADVERTISING  NETWORK Sub-Affiliate’s Web Site Sub-Affiliate’s ID’d Links (E-mail, Text, etc.) Sub-Affiliate’s Pixel Tracked E-mail
Types Of Claims And Disputes Performance Disputes Payment Disputes Consumer Claims FTC Actions ISP Actions Other Regulatory Actions Trademark/Service Mark Claims . . . And many others . . .
Seller liable for Affiliate acts? Seller liable for Ad Network acts? Affiliate liable for Sub-Affiliate acts? Law 101: Theories of Liability VIOLATION VICARIOUS LIABILITY
Respondeat Superior (Employer liability for employee) ALMOST CERTAINLY NOT Q: Is the Affiliate an “employee” ? A: Control Test: Time & Manner Law 101: Theories of Liability VICARIOUS LIABILITY
Independent Contractors Principal liable for contractor acts only under limited circumstances Law 101: Theories of Liability VICARIOUS LIABILITY
Liability For Contractors’ Acts GENERALLY/USUALLY    Participation      Ratification/Adoption    Willful Ignorance    Negligent Hiring Law 101: Theories of Liability VICARIOUS LIABILITY
What will your answer be when you receive a demand letter or lawsuit seeking to hold you responsible for the misconduct of another person or entity? Law 101: Theories of Liability VICARIOUS LIABILITY
FTC:  “ STRICT LIABILITY”   FOR AFFILIATE ACTS Law 101: Theories of Liability VICARIOUS LIABILITY
No “Strict Liability” . . . BUT . . . Law 101: Theories of Liability COURTS’ HOLDINGS VICARIOUS LIABILITY
Law 101: Theories of Liability COURTS’ HOLDINGS U.S. v. CYBERHEAT U.S. v. IMPULSE MEDIA U.S. v. BANG BROTHERS U.S. v. KILBRIDE HOT TOPIC FTC ON THE WARPATH REGARDING AFFILIATE ADMINISTRATOR LIABILITY VICARIOUS LIABILITY
PRACTICAL STEPS WHO      WHAT     WHERE     HOW WITH WHOM ARE YOU DEALING? ( WHO IS YOUR AFFILIATE ?) Affiliate Management & Agreements ADDRESS BANK INFO SSN/TAX ID PHONE
PRACTICAL STEPS CONTRACT TERMS    Eligibility    Compliance (CAN-SPAM)    Compliance (ISP AUP/CEP)    Sub-Affiliate Voucher    Consent to Release Info    Copyright Acknowledgments    Indemnify, Defend & Hold Harmless    Boilerplate WHO      WHAT      WHERE     HOW Affiliate Management & Agreements
PRACTICAL STEPS WRITTEN AGREEMENT EXECUTED BY BOTH PARTIES WHO      WHAT     WHERE      HOW Affiliate Management & Agreements
PRACTICAL STEPS WHO      WHAT     WHERE     HOW HOW  are your Affiliates doing re: compliance with CAN-SPAM and other governing laws and contractual provisions? MONITORING METHODS Seeded suppression list Comprehensive monitoring Affiliate Management & Agreements POINT/COUNTERPOINT . . . Damned if you do and Damned if you don’t . . .
PRACTICAL STEPS WHO      WHAT     WHERE     HOW HOW  do you deal with violations of federal law, state law, or the governing agreement by an Affiliate? Affiliate Management & Agreements HOW  do you assign affiliate ID’s?  Multiple ID’s for one Affiliate? HOW  do you monitor, discover, prevent, or address click fraud?
These materials have been prepared for informational purposes only and are not legal advice. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Internet subscribers, listeners and online readers should not act upon this information without seeking professional counsel. The information contained in this presentation and/or web site is provided only as general information which may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state. This web site is not intended to be advertising and neither Media Breakaway, LLC nor its officers, members, employees, or agents wish to represent anyone desiring representation. QUESTIONS? Pete Wellborn & Jamie Woodard Wellborn, Wallace & Woodard, LLC 1175 Peachtree St. NE 100 Colony Square, Suite 300 Atlanta, GA 30361 Ph: (404) 815-9595 pete@wellbornlaw.com  Questions & Open Discussion

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Bullet Proofing Your Affiliate Agreement Pete Wellborn

  • 1. BULLETPROOFING YOUR AFFILIATE AGREEMENT Stocking Your Legal Arsenal To Avoid Or Win Legal Disputes Pete Wellborn & Jamie Woodard New York, New York August 2009
  • 4. Types of Claims & Disputes The Affiliate Model Law 101: Theories of Liability Affiliate Management & Agreements Questions & Open Discussion
  • 5. The Affiliate Model AFFILIATE PROGRAMS 101 CONSUMER SELLER AFFILIATE AFFILIATE is PAID “ Cost/Action” or “ Cost/Click-Through” Drives CONSUMER to SELLER. Affiliate’s Web Site Affiliate’s ID’d Links (E-mail, Text, etc.) Affiliate’s Pixel Tracked E-mail
  • 6. The Affiliate Model AFFILIATE PROGRAMS 101 CONSUMER SELLER AFFILIATE SUB-AFFILIATES PROGRAM MANAGER or ADVERTISING NETWORK Sub-Affiliate’s Web Site Sub-Affiliate’s ID’d Links (E-mail, Text, etc.) Sub-Affiliate’s Pixel Tracked E-mail
  • 7. Types Of Claims And Disputes Performance Disputes Payment Disputes Consumer Claims FTC Actions ISP Actions Other Regulatory Actions Trademark/Service Mark Claims . . . And many others . . .
  • 8. Seller liable for Affiliate acts? Seller liable for Ad Network acts? Affiliate liable for Sub-Affiliate acts? Law 101: Theories of Liability VIOLATION VICARIOUS LIABILITY
  • 9. Respondeat Superior (Employer liability for employee) ALMOST CERTAINLY NOT Q: Is the Affiliate an “employee” ? A: Control Test: Time & Manner Law 101: Theories of Liability VICARIOUS LIABILITY
  • 10. Independent Contractors Principal liable for contractor acts only under limited circumstances Law 101: Theories of Liability VICARIOUS LIABILITY
  • 11. Liability For Contractors’ Acts GENERALLY/USUALLY  Participation  Ratification/Adoption  Willful Ignorance  Negligent Hiring Law 101: Theories of Liability VICARIOUS LIABILITY
  • 12. What will your answer be when you receive a demand letter or lawsuit seeking to hold you responsible for the misconduct of another person or entity? Law 101: Theories of Liability VICARIOUS LIABILITY
  • 13. FTC: “ STRICT LIABILITY” FOR AFFILIATE ACTS Law 101: Theories of Liability VICARIOUS LIABILITY
  • 14. No “Strict Liability” . . . BUT . . . Law 101: Theories of Liability COURTS’ HOLDINGS VICARIOUS LIABILITY
  • 15. Law 101: Theories of Liability COURTS’ HOLDINGS U.S. v. CYBERHEAT U.S. v. IMPULSE MEDIA U.S. v. BANG BROTHERS U.S. v. KILBRIDE HOT TOPIC FTC ON THE WARPATH REGARDING AFFILIATE ADMINISTRATOR LIABILITY VICARIOUS LIABILITY
  • 16. PRACTICAL STEPS WHO  WHAT  WHERE  HOW WITH WHOM ARE YOU DEALING? ( WHO IS YOUR AFFILIATE ?) Affiliate Management & Agreements ADDRESS BANK INFO SSN/TAX ID PHONE
  • 17. PRACTICAL STEPS CONTRACT TERMS  Eligibility  Compliance (CAN-SPAM)  Compliance (ISP AUP/CEP)  Sub-Affiliate Voucher  Consent to Release Info  Copyright Acknowledgments  Indemnify, Defend & Hold Harmless  Boilerplate WHO  WHAT  WHERE  HOW Affiliate Management & Agreements
  • 18. PRACTICAL STEPS WRITTEN AGREEMENT EXECUTED BY BOTH PARTIES WHO  WHAT  WHERE  HOW Affiliate Management & Agreements
  • 19. PRACTICAL STEPS WHO  WHAT  WHERE  HOW HOW are your Affiliates doing re: compliance with CAN-SPAM and other governing laws and contractual provisions? MONITORING METHODS Seeded suppression list Comprehensive monitoring Affiliate Management & Agreements POINT/COUNTERPOINT . . . Damned if you do and Damned if you don’t . . .
  • 20. PRACTICAL STEPS WHO  WHAT  WHERE  HOW HOW do you deal with violations of federal law, state law, or the governing agreement by an Affiliate? Affiliate Management & Agreements HOW do you assign affiliate ID’s? Multiple ID’s for one Affiliate? HOW do you monitor, discover, prevent, or address click fraud?
  • 21. These materials have been prepared for informational purposes only and are not legal advice. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Internet subscribers, listeners and online readers should not act upon this information without seeking professional counsel. The information contained in this presentation and/or web site is provided only as general information which may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state. This web site is not intended to be advertising and neither Media Breakaway, LLC nor its officers, members, employees, or agents wish to represent anyone desiring representation. QUESTIONS? Pete Wellborn & Jamie Woodard Wellborn, Wallace & Woodard, LLC 1175 Peachtree St. NE 100 Colony Square, Suite 300 Atlanta, GA 30361 Ph: (404) 815-9595 pete@wellbornlaw.com Questions & Open Discussion

Editor's Notes

  1. This is Missy Ward, Director of Public Relations for Media Breakaway – home of CPAEmpire.com and I’m excited to have you all here today for the next in our series of Webinars for our Affiliates and Advertisers, entitled Advertising Best Practices. Joining me today is our Guest Speaker, Steven Richter, President and General Counsel for Media Breakaway. Many of you may have had the opportunity to meet Steven at various industry events, but for those of you that have not, I’ll give you a little background on him. Steven is a highly recognized Internet Law Attorney and has served as General Counsel to many Internet-based businesses. He frequently speaks at various industry events and has published articles pertaining to Internet law and litigation. Steven received his undergraduate degree in Business Administration from Pace University and graduated from Newport University Law School. He obtained his Certified Public Accountant license and began work for Peat, Marwick & Mitchell, CPA's, where he was a tax supervisor specializing in assisting attorneys involved in civil and criminal tax controversy and litigation. In 2001, Mr. Richter made his move to the Internet and has subsequently found his permanent home here at Media Breakaway. We’re thrilled to have him here today to speak on a topic that he knows so well. This Webinar will focus on how advertisers and affiliates can limit their legal risks associated with advertisements and still effectively market online. At the close of this presentation we’ll open it up to a brief Q&A session. You can submit questions throughout the webinar, using the form shown on your screen. A replay of this presentation will also be available after the webcast. So without further ado, I’d like to introduce Steven Richter who is going to get into today’s Discussion Topics.