eaders play a crucial role by creating the plan, monitoring, making adjustments to the business plan and presenting information about the progress to company executives. Their vision and values are key to keeping a company successful. Chirag Kapadia, the Founder, and CEO is the torchbearer of TACTPRO Consulting. His skills and expertise gained over the years helped him become a key figure in the industry. Chirag proudly asserts, “With sound work ethics and a genuine commitment of service delivery, TACTPRO is all geared up to set a strong foothold in the industry. And this is what makes me an extraordinary business tycoon.”

1. MARCH 2020 EDITION
Business APAC’s BUSINESS TYCOONS of 2020
Pg.10
CHIRAG
KAPADIAFounder & CEO | TACTPRO Consulting

4. LETTEREDITOR’S
The outbreak of Coronavirus has brought all the lives to a halt. Adapting to the
current crisis is not going to be easy at all. This also creates an urgent demand
for new leaders who can bring unique solutions to the table. Moreover, the
existing leaders leading their companies are now more agile towards offering a more
comprehensive solution to their customers. The cause and effect of the crisis are not
similar to all the companies—companies with strong leadership are sailing smoothly
while other companies are on the verge of closing down or struggling to get through.
This clearly indicates that a company with strong leadership is sounder than a company
with weak leadership. Appreciating the strong leadership in the APAC region, the team
of Business APAC has come up with a new magazine issue, “Business APAC's Business
Tycoons of 2020.” The issue focuses on leaders who have outperformed all the
companies in various aspects. We have featured Chirag Kapadia, Founder, and CEO of
TACTPRO consulting on the cover of the magazine. Established in 2018, the company
aims to create a significant space into IT training & consulting, managed IT services, and
technology transformation domain.
To expand knowledge of readers, our team of writers has scripted well-searched articles
on topics, “An Essential Stakeholder for a Sustainable Environment and Economy”
and “Gig Economy: Reforming the Future of the Workforce.” These two articles are
featured in the sections “Sustainable Environment” and “Gig Economy.”
Happy reading!
Shubham Biradar
Editorial Coordinator
Appreciating Strong Leadership
of 2020

5. PAGECREDIT
Publisher :
Editor-in-Chief :
Archana Ghule
Vikram Suryawanshi
Editorial Coordinator : Shubham Biradar
Vidya Joshi
Rakesh Mahto
Utkarsh Deshpande
Art Director : Vinod Alhat
Head of Distribution & Production: Aakash Mahajan
Business Analysts : Maria Smith
Advertising : Jacob Eddy
BUSINESS APAC
C-206, Wisteriaa Fortune, Wakad, Pimpri-Chinchwad, Maharashtra- 411057
Business APAC Magazine is published by Pericles Ventures Pvt Ltd. Reproduction or use of this publication in any manner
without any permission of the publisher is prohibited. The team of Business APAC Magazine has made every port to ensure the
accuracy of the content. The publisher assumes no responsibility of any part of the content of any advertisement in this
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+1 (213) 814-2941 info@businessapac.com www.businessapac.com
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6. Pg.10
CHIRAG
KAPADIA
Reforming
the Future of
the Workforce
Pg.36

7. Pg.18
MAITHILLEE
ZAVERI
CONTENTS
MUTHU
KRISHNAN
Pg.20
RAHUL
CHAUHAN
Pg.28
ROHIT
THAKRAL
Pg.30
SHEEBA
KARTHICK
Pg.34

10. CHIRAG
KAPADIA
Bringing a Radical Reinvention in IT
Training & Consulting Domain.
Cover Story
BUSINESS TYCOONS OF 2020
Now Venturing into Web Development &
Application Development along with
innovative approach of Digital Identity
solutions.
10

11. 11

12. Leaders play a crucial role by creating the plan,
monitoring, making adjustments to the
business plan and presenting information
about the progress to company executives. Their
vision and values are key to keeping a company
successful. Chirag Kapadia, the Founder, and CEO
is the torchbearer of TACTPRO Consulting. His
skills and expertise gained over the years helped him
become a key figure in the industry. Chirag proudly
asserts, “With sound work ethics and a genuine
commitment of service delivery, TACTPRO is all
geared up to set a strong foothold in the industry. And
this is what makes me an extraordinary business
tycoon.”
Good role models inspire, educate us to the point that
we reveal our true potentials and conquer our
obstacles in a specific way. Chirag believes, “Having
a role model in life is the most crucial aspect on the
path of self-improvement”. So, the role model who
helped him to become a better version of himself is
Be the Best Version of Yourself
A Seasoned Leader With Extensive Experience
Chirag has worked with leading companies like HCL,
Accenture, TATA, Future Group etc IT – Non IT
Giants. While working with several organizations, he
earned over 20 years of experience in the complete
spectrum of IT that includes IT infrastructure, IT
service management, business applications, project
management, managed IT services and emerging
technologies like cloud, analytics & blockchain. This
accumulated expertise allowed him to see a large
difference in corporate priorities and to support IT
infrastructure, procedures and skills that directly
impact the productivity and performance of the
company.
The seasoned leader understood that a significant gap
exists between IT goals & business goals, which
one of the greatest scientists, eminent professor,
eloquent speaker, people president Dr. A.P.J. Abdul
Kalam. Because of him, he is able to push himself to
work harder for his aim and become successful.
12
Cover StoryBUSINESS TYCOONS OF 2020

13. Ÿ Strategy & Startup Consulting
Ÿ Managed IT Service (IT INFRA) Consulting
Ÿ IT Service Management Consulting
Ÿ Blockchain Consulting
Innovative and Comprehensive Services
affects the efficiency and success of the company. And
the solution is to have good IT governance as a formal
framework to ensure business needs are met by IT
investments. This pushed him towards developing a
space in the IT consulting domain through a structured
approach around basic pillars – IT training, consulting
& managed IT support (technology). This is how
TACTPRO Consulting came to existence.
Established in 2018, TACTPRO aims to create a
significant space into IT training & consulting,
managed IT services and technology transformation
domain. To achieve this aim, the company offers key
services under three domains:
1) Digital transformation consulting
I am not calculating
my company’s
milestones in terms
of numbers we
achieve or the targets
we secure, but the
values we bring
across to customers’
table.
13

14. The company also offers services in
blockchain technology. Under this
service, training, consulting, and
solutions related to this technology
are designed as per the client’s
requirements.
Driving Force behind
TACTPRO’s success
2) Managed IT services
Ÿ DC & DR Management
Ÿ Server & Storage Management
Ÿ Email, Cloud & Backup
Management
Ÿ IT Infra Monitoring,
Maintenance & Reengineering
Ÿ Network & Security
Management
3) Professional training -
certifications
Ÿ IT Service Management
Ÿ Quality Management
Ÿ Blockchain
Ÿ Project Management
Teamwork is one of the significant
factors that contribute to the
organizations’ success. The team
put their best efforts to achieve the
goals set by the core management
team. Chirag believes that the
driving force behind the company’s
success is its skilled team.
Therefore, he focuses on
employees’ developed programs
and encourages them to do their
best. He also foresees to create
learning and development
Furthermore, the team of
TACTPRO is working towards the
goal of the company, which is to
make a significant space in
consulting domain in India and the
globe.
opportunities for people. Chirag
says, “Finding out what motivates
their best people by getting to know
what desires will drive each team
member. This is about emotional
engagement…and I strongly follow
the same.”
Chirag believes that there is a huge
difference between hard work and
smart work where skills play an
important role. For him, smart
work is about all spending less
amount of time performing the
same amount of work which has
done through hard work. It is about
applying skills in the right direction
at the right time and in the right
way. He says, “We must know that
there are always 2 ways to
complete a job. Every job can be
Utilizing Skills In the Right Way
My goal is to secure a position in IT
Consulting segment, by achieving
excellence in quality services in line with the
vision and mission of TACTPRO Consulting.
Cover StoryBUSINESS TYCOONS OF 2020
14

15. Success Factors
In today’s rapidly changing technological world,
emerging technology adoption is one of the most
important driving forces to serve customers. Along
with this, speed and agility play a vital role to achieve
success. Also, Chirag believes that strong work ethics
and consistent efforts towards customer’s satisfaction
is a mantra for a successful business.
done either by hard work or by smart work. Though
experience is the factor that converts our hard work
into smart work.”
Blockchain is the future technology
As a dynamic and results-driven leader, Chirag
believes enterprise blockchain will change the
technology world dramatically. As a blockchain expert
and industry speaker, he has given more than 50
seminars and lectures on this technology across all
universities of Gujarat in 2019. Through this initiative,
he is providing students with a fundamental
understanding of the blockchain technology and
potential use cases. Moreover, the dynamic leader has
been invited as an industry expert from different
universities and colleges as well as corporates to
deliver the value on emerging technologies like
blockchain. Besides this, Chirag has taken a
Professional Membership of Government blockchain
Association Global (GBA GLOBAL) by setting up the
Ahmedabad chapter as Chapter Lead.
Brand Consulting Service
TACTPRO’s proven model of brand consulting is an
exceptional service that helps clients identify and
solve their market needs and challenges. Clients can
have a branding model within a short span. They can
have brand consulting for their personal branding of
professional as well as product or services branding
online. Because of this service offered by TACTPRO,
Venturing Into Web Solutions
TACTPRO has already emerged as a successful
leading consulting firm and now it is venturing into
web solutions as a separate entity – tactproweb.com.
Through this platform, the company is going to uses
innovative approach to deliver Web development,
Mobile app Development, & Software Development
service offerings. This way client will receive
additional services to address their software and
website issues along with consulting services.
clients don’t have to worry about their brand
management and can focus on their core businesses.
Also, every client has diverse requirements and its
proven model of brand consulting is customized to
suit the clients’ business needs. Clients can take the
yearly package and make billions/trillions by making
themselves or their companies as leading brand in the
market.
I try to bring the
best out of the
team members and
students by
inspiring and
mentoring them.
15

18. Maithillee Zaveri
An Ingenious Artist
And A Brilliant
Entrepreneur Of The
Art Industry
O
ften artists go underappreciated in the society, as
art is always categorized amongst a hobby. Due to
lack of support, there are few artists who get the
opportunity to explore and opt for art as a career. One such
artist who believed in herself and pursued her career in art
is Maithillee Zaveri (Founder at Maithillee), despite of
initially having no supporters she continued following her
zeal for art. From doodling on rough pages to establishing
her art studio, Maithillee has emerged as an ingenious
leader. She was only 10 years old when she discovered her
love for art, and since then she has been experimenting with
th
all kinds of mediums and colors. In the 10 grade, the
University of Cambridge showcased one of her sculptures
artwork and within the same year, she managed to sell 3 of
her paintings.
“I was ambidextrous and I struggled a lot in studies. My
mind always wandered in doodling or just sketching
whatever I would visualize & capture those memories. The
doodles were always at the last 10 pages of all my
notebooks,” said Maithillee. It was during her college days
when the horizon towards art and history broadened and she
decided to pursue it as a career. However, her family
believed that there was no future in arts, but after seeing
Maithillee establishing herself as an entrepreneur,
successfully running her art studio and featuring throughout
various publications, they started believing in her.
As an artist, the asset you have is your art and it is difficult
to get the exposure needed to succeed. For Maithillee too it
was a struggle during the initial days of her career, as there
Art Does Have a Future
It was difficult to set up herself in the industry but with a lot
of hard work and dedication, she managed to settle her art
studio on the map of art galleries and prove that art does
have a future.
As art is the best therapy for mental health, Maithillee did
overcome this time too. While researching, she also found
out that the best platform to showcase art is social media.
Social media did grant her with the noticeable attention she
needed to showcase her art, thus landing her with lots of
emails from art galleries across India. She started getting
clients for whom she would commission artworks for their
homes/offices. These contracts gave her the courage and
strength to open her art studio in Mumbai in 2017.
were not enough opportunities for the emerging artists. She
had to physically struggle outside art galleries to meet the
gallery owners and get her work noticed. All this was too
overwhelming for a struggling artist who initially lacked
support which led her into depression.
She further added, “I thought I could sell through my own
private collections directly to clients, conduct workshops
for all age groups and do commission or customized works
for clients too.” This way she also found a way to cut the
commission for the galleries that feature other artwork.
BUSINESS TYCOONS OF 2020
Founder
Maithillee
18

19. Maithillee translates to happiness and for
Maithillee herself, happiness is art. An
artist is a great visualizer and observer so
is Maithillee. Her mission, through
Maithillee, is to become a successful artist
and help those talented artists, who dream
big. She has been on her journey alone
without any support so she understands
the struggles of an artist closely.
Ÿ Styling their office/walls as per their
preference or giving them suggestions
by closely working with interior
designers
Ÿ Commission works where an image
given via messages or personally to
the artist to paint it exactly the way it
is. This also gives them the freedom to
choose their required size, medium,
and material they would wish to get it
made on/with (material and medium).
More about 'Maithillee'
Ÿ Selling artworks through private
collections and art exhibitions
Ÿ Giving them Vastu tips as to what kind
of paintings would suit their
home/office
This personal experience led her to create
a platform that would assist the other
struggling artist. These artists would not
have to worry about any support and
would focus on completing their dreams.
Maithillee believes, when artists support
each other, they grow. Each artwork has a
different story attached to it so nobody
can judge or analyze it. All one should do
with art is to appreciate it. And this has
always been her mission and goal.
Her company provides various creative
services for various clients across the
globe. They include the following:
Ÿ Conducting artworks (all age groups)
and seminars for emerging artists
(school and college students)
Maithillee believes that the art industry
has no gender stereotypes, talent is what
counts. And without talent, there is no
business, whatsoever. Becoming an
entrepreneur came with a share of
different struggles but Maithillee swayed
all the struggles through sheer talent. She
says, “Every individual has their own sets
of qualities. But mine, are in the talent
sector.” Where many artists stick to a
particular theme, Maithillee believes in
exploring all the options. This is what
helps her in sharping her skills and
become better daily because of talent
triumphs at the end.
Her key to success was also 'patience'.
She did not rush and exhaust herself in the
journey she awaited her opportunity
patiently and did succeed. She adds, “It's
very important to be patient in an art
career. It may take days, weeks, months or
even years to get noticed but don't lose
hope because hard work always pays off!”
The definition of smart and hard work is
different for every individual. Maithillee,
however, believes that to attain great
heights and lead a better and comfortable
life if both smart and hard work are
incorporated equally. Such a person in due
time attains all the accolades and
recognition. Maithillee further asserts, “If
you are not smart your hard work will
never pay. Just like a donkey only does
hard work, whereas a horse does hard
work but uses his smartness whenever and
wherever needed.” Similarly, for smart
work is the result of hard work, as we
keep working, we do gain experience
which helps us attain excellence.
Maithillee concludes by stating that the
effort is important, but where to make that
effort makes a difference.
Efforts Make the Difference
Without Talent, There Is No Business
Art is
serenity,
compete
with
yourself,
and not
others.
’
19

20. Capt Muthu Krishnan
Iyyappan
An Avid Leader Re-
Engineering Training
And Learning Using
Structured Creativity
All great leaders acquired their greatness through
empowering their team – because as individuals
they could not have attained the peaks that they
ultimately attained as leaders. Empowering the team is the
ultimate leap of faith that a leader can do. And right
empowerment can create magic in the team. It gives a
sense of fulfillment that can hardly be matched—along with
infusing energy and enthusiasm in the team. Empowerment
is also the magic wand that ensures ownership and
accountability within the team members. The one factor that
differentiates a pioneering business tycoon from an ordinary
businessman is the quality of empowerment.
One such empowering business leader is Capt Muthu
Krishnan Iyyappan (Founder and CEO of Eka
Academy) who has established himself as an extraordinary
and pioneering business tycoon in the corporate training
industry. He entered the industry despite people warning
him not to because it was such a cluttered market, that a
famous saying goes “if you don't know what to do, then
become a trainer and tell others what to do.” He did
become a trainer and indeed a good one. However, his
journey was not a cakewalk, he encountered his share of
challenges throughout the journey in establishing Eka
Academy, a leading training solution provider today.
The Domino Downfall of Business
Muthu described his initial days of entrepreneurship
experience as wadding in unchartered waters filled with
sharks and crocodiles. The industry he did step into was the
classic example of “Red Ocean” with absolutely no entry
barriers, no pre-defined standards, and no regulations. It
Muthu adds, “We had to mortgage our house to continue
paying the salaries but I am proud to say that we have
never defaulted even by a single month on the salaries to
our team.”
After the commencement of the journey, it was a dream run
for Eka Academy. The team grew from its first employee to
a team of 65 in just 3 years. By 2015, the company
expanded to Europe, thereby becoming the first Indian
training company to have their official presence in Europe.
Unfortunately the very next year, Eka Academy faced its
first disaster. One of the clients with whom the company
had great exposure to, suddenly went bankrupt causing
Muthu and his team a huge loss. It took them back to the
stone age with the team size reducing from 65 to 8 in just
two months and there was a time when the office was shut
down and the team worked from Muthu's house.
took about 8 months of patience persistence to get his first
client. Meanwhile, waiting for the start as an entrepreneur,
several employment opportunities were knocking his door.
He credits his wife for constant support and encouragement
as it took great power to resist the temptation of getting
back into the comfort zone of employment.
The bankruptcy of the client caused a domino effect on the
business leading to a vicious cycle of no new clients and
not having the resources to serve the existing clients. The
business came to an all-time low, which drastically affected
the financial condition too.
BUSINESS TYCOONS OF 2020
Founder & CEO
Eka Academy
20

21. Muthu and his team did not give up
despite the huge setback. It was in 2017,
when the team decided to give it another
shot and start all over again. Eka
Academy team created its very first open
house program called “Project
Dronacharya”, which is a “train the
trainer program”. This program became a
turning point for the company as it was a
runaway success. By 2018, the company
started to hold stability and then the
revival of the organization started. He
further adds, “This journey was possible
only due to 4 P's that I steadfastly
adhered to—Passion, Persistence,
Perseverance, and Patience.”
Often the experiences we have throughout
the journey help us to become the person
we are today. Throughout his journey,
Muthu too had the privilege to work with
great leaders, both in the corporate as well
as while serving in the military. But the
one specific leader who highly impacted
his life is Maj.Gen (retd). Dalvir Singh,
AVSM, Vr.C, VSM. While serving in the
military he reported to the then Brig.
Dalvir who was the sub area commander
Today, Eka Academy is a full-service
training solutions provider for corporate
and business skills. It specializes in end-
to-end competency-based skill
development interventions delivered
specifically to the mid-management across
a wide spectrum of industries, domains,
and functional areas. With over 400
qualified and certified trainers spread
across 80 locations in the country, the
team is capable of delivering scalable
interventions with a very short turnaround
time. While ensuring standardization in
methodology, it also consciously ensures
localization in delivery so that the
intervention gets the maximum impact.
The Best Shot Once Again
Experiences Influencing Leadership
Skills
for Srinagar. Maj Gen Dalvir was a para
commando belonging to the elite 10
Parachute Regiment (Special Forces).
Even though he was a highly decorated
officer, he was most down to earth when
he was with his officers he commanded.
The fact that Maj Gen. Dalvir was easily
approachable whenever in need and that
he was a good listener influenced Muthu
greatly.
Maj. Gen. Singh's just didn't influence
him as a person but also shaped Muthu
into the leader he is today. Muthu even
shares a notable incident that impacted his
journey, he says, “While I was in charge
of the security of a sensitive installation in
Srinagar, the Corps commander, who was
a senior Lieutenant General, found a
lapse which I was responsible for. But
when the Corps Commander started
questioning me the then Brig. Dalvir
stepped up and took the whole
accountability for the lapse. He told the
Corps commander “Sir, this officer
reports to me and if you want to hold
someone accountable, then hold me
accountable and not him”. His words still
echo in my ears and taught me a lesson on
accountability and responsibility which I
never forget even now.”
Being under command of a great mentor,
Muthu learned that the best way to
motivate is to stand and stay by the men
whom one commands, and that is what he
continued within the corporate life too. If
he does come across any team member
who has failed to close the deal, Muthu
himself goes along with the member to
personally close the deal. He further
asserts, “I have long learned that the
traditional approach of “carrot and stick”
sometimes fail. But the fail-proof way of
motivating is standing by the team
member who is struggling.”
Leading By Personal Example
My mantra
for a
successful
business is to
follow the
gut instinct
and never to
be afraid of
a potential
failure.
’
21

22. A SUSTAINABLE ENVIRONMENT
& ECONOMY
An Essential Stakeholder For
A SUSTAINABLE ENVIRONMENT
& ECONOMY
Nearly half-century ago, after the oil
spillage along California's coast, the
first Earth Day was observed, as a
peaceful call to focus on the
environment. Today, we are in the
2020 was anticipated to be the
year of sustainable
environmental development.
There was a rising demand for
concerted and urgent action, along
with a suite of international
conferences scheduled to refocus
global engagement on these main
issues. Somehow the goal is being
fulfilled due to the global crisis of
COVID-19. It took a terrible
pandemic for people to realize that our
economy, society, and species is part
of something bigger which is more
holistic, and more powerful. Nature
has started healing itself but what
happens when the restriction upon
humans is lifted?
CEOs Aiming Beyond Profits
Business leaders need to consider
nature in the way they run the
businesses and view business as a
steward of a healthier future. Last
year, many leading CEOs pledged to
take a broader societal role and
responsibility through their
corporations and stated that they
would advocate others to practice the
same. This was considered as the
inflection point in the modern business
landscape. These business leaders said
they would form the strategies of their
businesses for a wide array of
"stakeholders," including consumers,
staff, suppliers, collaborators,
societies, and civil society.
These days, the business leaders'
mindset is becoming more holistic,
thus encouraging people to invest in
the environment—through
midst of a pandemic crisis on the 50th
Earth Day and it has highlighted the
threats we face. We have a contrasting
bond with the physical world — both
from a natural and man-made
viewpoint.
The forthcoming challenges are too
vast and too expensive for
governments to face alone which
makes the role of business leaders
more important.
There is an urgent need to change the
mindset towards the environment if
we plan to prosper in the long term.
Besides working urgently to counter
the current pandemic, collectively
people need to work towards lowering
carbon emissions; developing more
sustainable lifestyles; and, over time,
lowering human influence on nature
itself.
22
SUSTAINABLE ENVIRONMENT

23. The social impact policy of a company is not only
Concrete Corporate Commitments
The good news is that more CEOs are aware that their
companies play a vital role in overcoming these challenges
and that their business should have a positive impact on
society beyond just pursuing profits.
incorporating environmental sustainability and geospatial
knowledge through the strategies. Economists refer to this
as "integrating the costs of externalities in business
management" and it is now painfully clear that this means
that earth itself has to be seen as a vital stakeholder.
Today, employees, customers, and other stakeholders can
easily identify contributions with ingenuous social
impacts. Although more business leaders are needed to
advocate for social and environmental issues, there is also
a need for investment and concrete corporate
commitments. Even executives agree there is a gap
between their purpose-driven PR strategies and the action
they take to back up those arguments. A study confirmed
that about 78% of executives believe that their businesses
are failing to deliver on their social intent commitments.
A Cross-Company Approach
Often the CEOs turn over the social responsibility
activities of the company to their CSR team. Corporate
social responsibility is a long-term profitability table
investment, but this does not mean other departments are
off the hook when it comes to solving such social issues.
The entire organization needs to follow the corporate
responsibility and act as the North Star for other
departments to ensure the company fulfill its social or
sustainable pledge.
Make use of the voice platforms
important for its brand identity, but it is also imperative for
its ultimate outcome. From an investment perspective, the
metrics of an economic, social, and governance (ESG) of
an organization are vital. According to research, fund
managers unanimously believe that investing in a
sustainable environment is not just a trend, it's here to stay.
More investors are utilizing the ESG performance into
their decisions, which will affect other results such as
long-term productivity, scalability, and market share. That
is why CEOs need to find new ways to harness social
impact as an agent for social good and transformation of
the industry.
We have witnessed that there is also a change in the
mindset of the workforce, as more millennials enter the
job market. A study suggests that by 2025, 75% of the
workforce will be made up of millennials who are actively
looking for businesses that uphold a greater sense of
mission. Besides, another study confirmed that 83% of
millennials will be more loyal to an organization that helps
them contribute to social and environmental problems.
Given the potential threat of issues such as climate change
and social injustice, there is an increasing sense of urgency
for businesses to give back to society. This, combined with
a lack of urgency seen in the government has shaken the
confidence of the public, which is another reason why
more people turn to business. Thus, making the
responsibility of CEOs to use their voice and platforms to
advocate for social causes.
Under the light of these developments, the social impact
policy of a business – or the lack of it – would inevitably
influence the long-term success of the business.
23

24. This can be incorporated into business
methodologies, for instance, take
procurement. As more consumers
demand companies operate ethically,
procurement teams need to make sure
that their purchasing practices comply
with the broader social priorities of the
company. If an organization is
committed to preserving the
environment, it needs to make sure
that it purchases sustainable supply
chains from environmentally friendly
vendors. Besides screening suppliers,
buyers may also procure in their B2B
deals from companies that underwrite
social impact incentives.
The same can be applied to
marketing. CEOs need to turn the
talk into action and fulfill their CSR.
Simply informing your customer that
you're concerned about a cause isn't
successful, nor is it convincing for
advertising. Instead, brands should
work with charities that are actively
committed to addressing the problem
expansion plans for the welfare of the
environment. Fatefully, a window of
opportunity is opening to ensure that
economic recovery plans that
#countries might adopt to survive the
effects of crisis would benefit the
business and environment equally.
This long-term investment and
sustainable economic growth plans
should initiate climate projects and
environmental change. Today, we need
nature more than ever, as a solution, as
a resource, for respite and life on
Earth. Foreseeing the opportunities
emerging from this pandemic which,
if apprehended, could result in a more
fruitful year ahead. To conclude,
pandemic sure did teach us a lesson
that if a global problem (like climate
change) arises which also threatens
the lives of millions of people, then
we should listen to the experts and
together tackle the problem. Because
global challenges require globally
coordinated responses.
After the crisis has passed, we still
have a decade to deliver sustainable
environment development and
and tell the story of the charity as it
relates to its brand.
Global Challenges Require Globally
Coordinated Responses
Presently, we are the age of extinction
and at the point when irreversible
environmental damage could be
possible. This makes the time more
crucial and we cannot afford to lose
pace or focus on environmental care.
Even after the COVID-19 restrictions
are lifted, we must understand that the
environmental crisis still dawns on us
and are supposed to be mended. This
experience with the pandemic has
surely benefitted the nature and taught
humans that it is far better to forestall
a global problem when we see it on
the horizon rather than dealing with it
when it swamps us.
#GOGREEN
24
SUSTAINABLE ENVIRONMENT

28. Rahul Chauhan
A Dedicated Leader
With A Drive To
Change The World
It is important to have a role model in your life, but what is
more important is to have a good role model, as they can
influence what we do and how we turn out eventually.
Rahul believes that role models play a significant part in an
entrepreneur's life but only in the aspiring part. He says,
“When it comes to the execution of those aspirations, it's
normally the support system of the entrepreneur that makes
their entrepreneurial journey worth living.” For him, this
support system is his family, which includes both his
parents.
Rahul proudly asserts, “One taught me to build dreams to
take on the world by surprise and the other taught me to go
all in to convert your dreams into reality.”
Every entrepreneur possesses different qualities, which
separates them from others. These qualities play a crucial
role in their journey. As a successful business tycoon, Rahul
Embracing Three Qualities
Importance of Role Models
In today's competitive world, entrepreneurs have to go
through numerous trials and tribulations in order to
establish a new business. Some of these difficulties are
skilled team acquisition, reaching out to the right target
customers, etc. Similarly, Rahul Chauhan (CEO and
Founder) and Divya Chauhan (Director) had confronted
some of the most intriguing challenges while establishing
Kcloud Technologies. These challenges were bringing in
cloud computing which was fairly new at the time and the
process of explaining clients about the company's workflow
and getting them onboard. However, the duo with their
expert team did not give up and continue pushing the
envelope.
believes that perseverance, integrity, and excellent
networking initiatives have been the driving forces in his
entrepreneurial journey. Without these three qualities, he
won't able to reach where he is today and make Kcloud
Technologies as huge as it is today.
Solutions
With its development center in (Noida) India, Kcloud is a
US-based IT organization with the sole motive of becoming
one of the most trusted technology based entities in the field
of extending exponential growth to companies through its
supreme technical and innovative expertise. It mainly
focuses on providing consultancy and facilitating the
businesses in their pursuit of cloud and other emerging
technology solutions.
In Pursuit of Cloud and Other Emerging Technology
The leading customer-centric company provides a complete
end-to-end implementation that includes planning,
designing, innovating, development, roll-out, and ongoing
maintenance. Kcloud ideally provides process and
technology consultancy to the corporate businesses
powered with strong expertise in integration and
customization of cloud-based applications such as
Salesforce.com, Force.com, and Amazon Web Services.
Due to its forward-thinking technology solutions, it has
become the consulting and ISV partners of Salesforce.com
and Partner of Mcafee Intel Security.
BUSINESS TYCOONS OF 2020
CEO & Founder
Kcloud Technologies
28

29. Benefits of the Wide Range of Services
As a cloud services consulting company
with high technology-based, Kcloud
specializes in offering innovative
technology solutions like Salesforce
architecture. It also provides cloud
services like Sales Cloud, Service Cloud,
Community Cloud, Pardot cloud, Custom
Portal, Lightning Component, Quote-to-
Cash, Salesforce CPQ, and many more.
More importantly, the company offers
valuable benefits that give clients a
competitive edge over others. These
benefits include rich technology
competencies with domain expertise,
strong Salesforce skills, extremely
professional implementation, on-time
communication, effortless support, and
timely project scoping and delivery. In
addition to this, low-cost advantage, free
demo of the app and software installation,
complimentary consultancy, and a smart
and spectacular team to rely on are
provided by Kcloud.
The Team behind Kcloud's Success
Every employee has been instrumental in
establishing Kcloud as one of the leading
consultancy firms. Thus, as the leader,
both Rahul as well as Divya ensure that
the employee feels like an important part
of the company. Thus, the company
follows and open communication culture
where each employees' ideas and opinions
are heard by the management. The
dedication and efforts of each team
member are acknowledged and
appreciated, likewise, Divya offers a great
The team of Kcloud consists of the
certified expert consultant who could help
clients in exploring the full potential of
Salesforce for the advancement of their
business. These certified expert
consultants have hands-on experience and
command over various business domains.
They are a collective force that works
towards achieving the goals that the core
team has set for the venture.
mix of monetary and non-monetary
perquisites works to Kcloud employees.
Redefining Smart work
Rahul clearly understands that there is a
difference between hard work and smart
work but it is just a thin line of difference.
He has observed that people have
interpreted smart work as taking shortcuts.
However, it is about taking courses of
action to execute tasks within a short span
of time and allow them to focus on KRAs.
Commenting on this, Rahul shares, “The
biggest example is the wide array of
accounting software that the modern
business is blessed with today. Why make
our employees scratch their brains
tallying the expenses when the software
can do it effortlessly. They can then
channel their energies into something
more productive and that right there is
called smart work.”
“My mantra for a successful business is
very simple! Be true in what you are
providing and then go on to provide the
best to your customers. Any business
without loyal customers is not really a
successful shot,” says Rahul. In this way,
customers will be served right and exactly
what they need and business will thrive
right with the economy.
The Success Mantra
I believe
treating the
customers
right and
satisfying
their needs
in the most
responsible
manner
should be
the mantra
of every
business in
the world.
’ Divya Chauhan, Director
Kcloud Technologies
29

30. Rohit Thakral:
A Skilled IT Professional With
Exceptional Enthusiasm And
Excellent Expertise
Richard’s unusually optimistic view on failure, powerful
thoughts and actions towards the goal has shaped Rohit into
the leader that he is today. Quoting one of the lines from
Richard’s book, Rohit articulates, “I suppose the secret to
bouncing back is not only to be unafraid of failures but to
O
ne encounters numerous challenges throughout the
journey but the way one tackles them is what can
set you apart from the ordinary. One such
extraordinary business tycoon is Rohit Thakral, Founder
and CEO at Target Integration. He is an experienced
entrepreneur and Business Automation Consultant who has
working experience ranging from Manufacturing to Finance
and from Retail to distribution. Rohit has been a part of
Target Integration for 11 years and has been successful in
converting the company into a mid-size CRM/ERP
consultancy organisation spread in 4 countries. He is on the
steering committee of the Ireland India Business
Association (IIBA), Ambassador of Dublin Chamber of
Commerce, Chairperson of SFA Skillnet, a member of BNI.
Going beyond the limitations and circumstances
Role models play an important role in shaping an individual
as a leader. The same states true for Rohit. Drawing
inspiration from Richard Branson’s quote, “A business has
to be involved, it has to be fun, and it has to exercise your
creative instincts,” Rohit has been continuously working
towards success. Failures are inevitable in the journey.
Richard is not just a successful entrepreneur, but he has
been involved in several failed business ventures. But
Branson never gave up on any business he started. He tried,
tested, relaunched sometime, stood up and was consistent
with his business ideas. This trait has influenced Rohit the
most.
use them as motivational and learning tools. There’s
nothing wrong with making mistakes as long as you don’t
make the same ones over and over again.”
Ÿ Business Process Automation.
Rohit established the platform Target Integration as the one-
stop solution for improving the business productivity. The
mission of the company is to empower curious business
owners and managers looking to grow their business by
providing them with business insights that they can
leverage to make better, clearer and more concise business
decisions. In accordance to fueling the productivity of client
companies, Target integration offers a vast range of services
and solutions such as,
Ÿ Web Application Development.
Unbiased advice and Informed decisions
Ÿ Cloud Services.
Improvising Business productivity
Ÿ Custom Software/Application Development/
Consultation.
Ÿ Business Application Consultations
Ÿ Ecommerce solutions & Consultations.
Rohit believes that the reason for the success of Target
Integration is due to the unbiased advice and informed
decisions. Each client business is treated as its own which
makes the company more than an advisor. The team of
BUSINESS TYCOONS OF 2020
Founder & CEO
Target Integration
30

31. Target Integration bridges the gap
between Informed consultation, Right
Implementation, and Timely support by
acting as the mediator entity. The mantra
of the company is- “choosing the right
business management software should be
an easy task.” This mantra is supported by
the five core values of the company, viz,
Ÿ Independent & Unbiased:
Independent consultants working with
multiple products and technologies.
Target Integration closely inspect the
challenges, align the incentives with its
objectives, and collaborate to unlock the
full potential of their business. This
process is the biggest attribute to the
company’s success.
Ÿ Quality & Value: An exceptional
service from start to finish, with no
compromise on quality and value.
Ÿ Privacy & Safety: Information
security & data protection is our
priority.
Ÿ Providing Alternatives: The company
assists the clients with the facts and
figures on at least two alternatives to
decide.
Ÿ Partner, Not Vendor: Customer
success is the company’s success.
Culture promoting Open
Communication
The team plays a crucial role in the
success of the business. Rohit ensures that
the teammates are always connected. He
has also created a blog as an initiative for
open communication with the team.
Through the blog, anyone can share their
problems or concerns with him. He
further explains, “As a leader, I keep
communication open, friendly, and always
encourage my teammates to come and talk
to me. And they do it, which I am glad
about.”
Target Integration also is a high promoter
of educating and training. The company
Insights on being an Extraordinary
Businessman
has a culture of educating and providing
various certification courses and training
programs to the team members if anyone
asks for it. As Rohit practices open
communication with each employee any
team member can ask for certain
programs and he purchases the same for
them. As a motivator for the team, Rohit
also focuses on timely appreciation. “I
have a good rapport of being a consistent
and dependable person with my team as
we put a good amount of our much-
needed energy in providing TI services
with the utmost diligence,” says Rohit.
Rohit believes that being extraordinary
comes at a cost. He further shares the
three qualities that helped him go a long
way with the clients,
Ÿ Time Sense and Foresight
He is well aware of the current market
scenario and trends to assist clients
with the best solution. One has to be
foresighted to predict the solutions.
Being a visionary he tries to create a
dedicated plan to proceed intelligently
and meet business wants.
Ÿ Deep dives into Business Insights
He always takes the initiative &
makeshis client capable of making
their decisions- at all stages of their
‘Digital Transformation’. He pays
close attention to the details described
by the client and grabs all the relative
aspects essential to tackle the
problems. This helps to then take a
thorough understanding of his client’s
complex business.
Ÿ Accuracy & Alertness
He is double sure about what his client
needs are. Correctness regarding the
orders and their execution is necessary.
He does a quantitative analysis of
problems & solutions.
Smart Work
fine-tunes
your hard
work, so one
should be
able to
manage the
smart work
into the
working
strategy and
style to think
more
concisely.
’
31

34. Dr.Sheeba Karthick
An Inborn Leader with
Love for Humanity &
Ecosystem
After extensive researches and studies along with a team of
qualified medical professionals and researchers, Sheeba was
able to invent 100% natural, organically pure, authentic
ayurvedic, aromatherapeutic, vegan & unisex
cosmeceuticals and nutraceuticals that got branded as
“Liara” in March 2018. The brand named LIARA signifies
Indian ophthalmologist identified that the harmful synthetic
chemical substance and residues in the eye makeup product
used by Sheeba have caused the real damage to her
eyesight. After a long span of two years, she was
completely cured after prolonged surgical procedures and
medical treatment. As a pre-qualified cosmetologist, beauty
therapist, color therapist, herbalist, aromatherapist and
natural skin science specialist, she decided to invent the
safest alternatives for such synthetic chemical cosmetics
and personal care products.
A Ray of Hope in Cosmetics and Personal Care
Products
Earlier, start-ups were not easily accepted in the
industry. But today, the tables have turned around,
most business start-ups begin from a blueprint,
marketing strategies and budgeting to establish themselves
in the industry. Dr. Sheeba Karthick, Founder and CEO
of Liara had some different plans, the company started
overnight with a small spark of thought that came up in her
mind. Back in 2016, when Sheeba lived in Dubai, she faced
an unfortunate event, when she noticed the faltering vision
in her left eye and her ophthalmologists was unable to find
the exact root cause of it. With their advice, she travelled to
India for further diagnosis and treatment.
a ray of light from the outer space. Since its inception, the
company has been a ray of hope to eradicate the
carcinogenic effects and other harmful side effects of
synthetic chemical cosmetics and personal care products.
The initial days for the company were extremely tough as
there was a strong objection, opposition and criticism from
women in India, as they were made to believe that
expensive Branded cosmetics are always safe, irrespective
of what they are made of. To further understand the
situation, Sheeba made herself a member of many groups
on social media and she was shocked to know that most
women are charmed by the makeup & skincare tutorials
uploaded by celebrities who do not possess any relevant
qualifications or experience in the field of cosmetology and
dermatology.
Most of the synthetic cosmetics that pose harmful health
hazards were made popular only through celebrity videos
and some beauty care professionals who have huge
followers on social media.
Trusted in Knowledge And Potential
Lack of science education among many such women
(especially in the field of beauty care, makeup and
grooming) is the key reason for some cosmetic giants to
dump their products in the Indian market without being
questioned about their safety levels. There is no force more
powerful than a woman who is determined to rise by
BUSINESS TYCOONS OF 2020
Founder & CEO
Liara
34

35. The company offers 150 unique products
for skin, hair & body care through the
online stores, pharmacies, medical
professional networks and showrooms.
The company also provides free
cosmetology training and ayurvedic
aesthetics training to transgender refugees
to elevate their personal living standards
and help them earn a decent living by
breaking the stereotypes.
Today, LIARA is the one and only brand
that offers both external and internal
solutions with strong therapeutic values,
to help treat skin and hair concerns of all
genders and age groups. It is rated as
Asia's best and fastest-growing Ayurvedic
personal care brand, with a global
distribution network in major countries
like the USA, UK, UAE, Australia,
Singapore, Malaysia and France. Liara
began with core values of innovation (and
not imitation), purity, authenticity,
honesty and affordability which makes the
company stand out from other companies.
It's mission is to replace all harmful
personal care and wellness solutions in the
world with the safest alternatives from its
products, makes it one of the loved
products in the market.
herself. Ultimately, she won by making
the consumers in India realize the
importance of Organic & Ayurvedic
cosmeceuticals through the performance,
purity and safety levels of her inventions
and thus made them switch completely to
these alternatives in 2019, after a yearlong
stint. With the continuous support and
encouragement of her family, who fully
trusted in her knowledge and potential,
she was able to make LIARA, the first and
foremost Indian Brand that pioneered in
offering 100% natural, authentic
ayurvedic, unisex, vegan,
aromatherapeutic & cruelty-free
cosmeceuticals and nutraceuticals for
holistic health care at affordable prices.
Breaking The Stereotypes
The attributes to Sheeba's success are her
inborn leadership skill, educational
qualifications, life experiences, and her
perseverance.
Sheeba leads her all team members
considering as one family with a common
goal and hence they progress by helping
each other achieve their tasks and the
common mission smoothly. She never
differentiated the struggles of other team
members from her's. Being an expert
Psychologist, Rational Emotive
Behavioral Therapist and professional
HAPPINESS COACH, she ensures that
she always creates a joyful working
atmosphere for the team and employees at
all levels, right from the janitor to the top
executives.
Creating A Joyful Working Atmosphere
She further explains, “To make any
business successful one needs to be highly
dedicated, fully concentrated, focused and
self-motivated to accomplish their vision.
I never took a step back from my mission
in any tough situation. I dedicate my
entire time and efforts towards making my
business successful and to keep up my
promises to the consumers by maintaining
our values and standards throughout. My
success mantra is “ Try,Try and Try again
until you succeed, and stop not once you
become successful! ”
She says, “I have trained our entire team
in such a way that everyone remains a
multi-tasker and are capable of helping
anyone in their tough time or absence,
and also motivates each other without
ego.”
I follow my
own instinct
and my own
strategies in
all situations
as there
can't be a
better
person than
“me” who
can
understand
my potential
and
opportunities
in hand.
’
35

36. Reforming
the Future of
the Workforce
Moreover, there are an ever-
With the advent of
smartphone technology
and increasingly use of
the internet, more avenues have
opened. This resulted in both
individuals and companies to become
more open towards the idea of hiring
someone as a freelancer. The term
'gig economy' is not a new concept,
but this past decade has seen it
expand greatly. According to Intuit,
the percentage of Americans in the
gig economy was 34% in 2016 and is
expected to grow to 43% by 2020.
Consulting firm McKinsey says that
there are currently around 68 million
freelancers or self-employed in the
US, with around 4 million Americans
providing work through gig
marketplaces like Lyft or Airbnb.
However, on a global scale, they are
experiencing both the positive and
negative consequences of this
economy.
Irrespective of industry or sector, a
gig economy comprises of small
tasks that the worker completes.
These tasks can range from getting
groceries to writing code to
writing/editing articles. A gig worker
people have statuses such as
freelancers, temporary workers, and
contract workers. According to
American Staffing Association, the
majority of Americans (78%) see the
gig economy as a modern way of
describing the presence of this long-
standing independent workforce.
How does it work?
What is the gig economy?
increasing number of companies
outsourcing their work to flexible,
expert, and non-payroll workers.
These factors and statistics are
indicating that there will be a growth
of agile workforce in the upcoming
future.
The catchword 'gig economy' refers
to an environment in which
individuals work for short-term or
temporary, for one or a variety of
employers. This economy differs
from traditional employment, as the
jobs are not permanent. The key aim
of people who are working in this
area is to earn extra income. These
Now, let's grasp its definition and
how does it work?
36
GIG ECONOMY

37. Gig economy pros and cons
Ÿ Flexibility of work: Freelance
workers have the complete freedom
and flexibility to work from a remote
office or from home. When a task is
allocated, it is up to the worker to
select his/her working hours and
place where he/she wants to work.
This great flexibility attracts people
who are trying to work around
family schedules or want to earn
extra cash.
can have the option to choose the
number of hours (such as choosing a
shift) as well as a place to work from.
Once the task/project is accomplished,
they move to the next gig. A gig (an
individual task, assignment, or job)
signifies a small portion of a freelance
worker's income. Moreover, this income
can be similar to that of full-time
employee's payment.
Freelancers have a variety of pros while
working in the gig economy. Following
are some of them:
Ÿ Boost Independence: The gig
workers receive no pressure from
managers or high-ups to complete
their allocated tasks. This resulted in
boosting their confidence and
independence as well as completing
a job the way they believe it will be
best done—on their timetable and in
their way.
Ÿ Pay: The wage of any task
completed by an independent
contractor depends upon the
company they are working for.
Several businesses pay contractor
employees less, while many pay
their workers more because they do
not have to pay benefits as well as
37

38. to work with an accountant so
they can go over all the things
they use for their work and know
what to write-off for their taxes.
Ÿ Isolation from others: A full-
time employee gets to party and
celebrate, interact with other
employees, and attend the team
meeting, etc., whereas a
temporary worker does not go to
the office and miss on the social
elements present there. Even
though they have flexibility, but
it is causing them isolated from
others.
Ÿ Increase stress level: Often gig
economy workers face
unexpected changes in their
careers, including being let go or
a shift in their pay. Also, finding
their next gig or be ready for
changes in the current one, add
fuel to their stress level.
Ultimately, the gig economy is the
best place for those people who
want freedom, flexibility, and extra
income. However, those who solely
rely on it need to constantly search
for work resulting in a nightmare
for them. So, the alternative solution
can be to make full-time
employment more flexible, thereby
allowing full employees the
freedom to work when and where
they like without the risk of going
hungry or homeless.
More importantly, gig economy is
here to stay despite whether people
loathe it or not.
Despite having quite a few pros,
the gig economy also has
downsides that make it difficult:
Ÿ A Wide range of jobs: The
gig economy workers get the
chance to work on different
projects rather than working
on similar projects. Because
of this, they are excited to be
more creative with their
work. They also get to
experience different things
and enhance their skills.
Ÿ Focus on personal expenses:
As above-mentioned, the
freelance worker is not full-
time employees. So, they are
responsible for their personal
expenses associated with
working such as laptops and
cell phones. Although these
can be written off for taxes, it
is equally important to focus
on what they want to deduct.
Many freelancers find it best
Ÿ salaries. They are often able
to charge their time for the
hourly rates. As a result,
freelance workers can control
their work hours and get paid
for extra hours on the clock.
Ÿ No benefits packages: Since
the independent workforce is
not a full-time employee of
the organization, they don't
receive any benefits
packages. As a result, they
have to formulate a proper
plan for saving and
retirement. Investing is
another great option for them
to increase their financial
status.
38
GIG ECONOMY

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