This document provides an overview of tools that are useful for building out a law firm. It discusses considerations for choosing tools, such as what problems need to be solved, integration with existing tools, security, and cost. Communication tools like email, chat/IM, phone, and video conferencing are covered. The document also summarizes workflow management, practice management, document management, billing/time tracking, intake CRM, security, and additional resources. Panelists provide their recommendations for specific tools. Polls are included to gauge interest in learning more about Clio and related products.