What are the leading practices? The EIU analyzed six firms that have achieved excellence in collaboration through cloud - Schneider Electric, Genpact-MIT, TELUS, North Georgia Medical Center, Swisscom-cablex AG, and db5. Here are the lessons they learned.

1. sap.com
What are the leading practices?
Building collaboration
through cloud
cloud – Schneider Electric, Genpact-MIT, TELUS, North Georgia Medical Center,
Swisscom-cablex AG, and db5. Here are the lessons they learned.
The trigger: Untapped brainpower!
• Siloed – cannot make cross-company decisions
• Not able to source ideas from employees
• Partners, customers, suppliers unable to provide input
Schneider: How can we harness ideas from 150,000
employees in 100 countries?
Okay, what kind of system do we need?
• Easy, immediate, global access
• Scalable, cost effective
• Flexible, and readily adoptable by our people
The low-cost, high-impact cloud solutions
implemented by db5 enabled them to compete
well beyond their nominal weight class
Win their hearts and minds
• Biggest challenge – the human element
• Enlist local champions to evangelize cloud
• But ... better be ready for rapid scale-up
Genpact-MIT: 6000 collaborators in four months,
Schneider: 45,000 unique users in three months,
TELUS: 75% adoption in 3 months
Business outcomes
• Greater “utility of knowledge”
• Pervasive information
• Platform for innovation
• Rapid adoption & scalability
In other words, collaboration
Continued opportunities
Aggregating information and creating
unprecedented collaboration, cloud sets
the stage for unforeseen opportunities
for the business
North Georgia Medical – opportunities
to save lives even before the ambulance
picks the patient up
North Georgia Medical:
Planning conducted by cardiologists, dispatchers,
nurses and ambulance drivers
How do we build this thing?
• Enlist the support of top executives
• Include those who will use it on the
planning team
• Build buy-in with future users
What’s happening?
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Chloe shared data
John uploaded
pictures
Group meeting
Mark viewed deck
Mark revised doc
Group meeting
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