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Copyrighted ® 2020 - Samer Desouky
1
Working From Home
Samer Desouky
Copyrighted ® 2020 - Samer Desouky
Samer Desouky
Testing Consultant , Agile Coach
Founder & CQO – TestPRO / Bikemania
Testing
• ISTQB® Certified Tester
• ISTQB® Certified Agile Tester
• ISTQB® Certified Test Analyst
• ISTQB® Certified Test Manager
• ASTQB® Certified Mobile Tester
Process Improvement
• Certified Lean Six Sigma - Green Belt
Service Management
• Certified ITIL® Foundation
Management Information Systems B.Sc.
2
Copyrighted ® 2020 - Samer Desouky
Heaven or Hell
3
Chapter 1
“We are not isolated anymore ,
The Pandemic Impact”
Copyrighted ® 2020 - Samer Desouky
Heaven or Hell
4
2020
11, Mar 2020 WHO characterized the
outbreak as a pandemic and urged
governments around the world to take
matters seriously and prepare for the first
wave of the public health emergency with
several measures, one of which was the
nationwide lockdowns in many countries.
Copyrighted ® 2020 - Samer Desouky
Heaven or Hell
5
1. Remote-work policies.
2. Training in advance, in times of crisis.
3. Rapidly changing circumstances.
Fast-tracked
the adoption
Loss controlThis level of preparation may not be feasible.
Copyrighted ® 2020 - Samer Desouky
The Premises The client Premises Public Space
Heaven or Hell
6
Copyrighted ® 2020 - Samer Desouky
Remote
work
• Alternative
Worksite
Telework
• The use of ICT
Work at
home
• Own
Residence
Home-
based work
• Regardless the
Ownership
Heaven or Hell
7
Copyrighted ® 2020 - Samer Desouky
8
Heaven or Hell
Copyrighted ® 2020 - Samer Desouky
Heaven or Hell
9
- Allows employees to be more effective.
- Increases management results.
- Assures uninterrupted work.
- Reduces real estate costs.
- Decreases employee recruitment costs.
- Allows for Business Continuity.
- Lowers relocation costs.
- Increases quality of life.
Telework is defined as the use of information and
communications technologies (ICTs), for work that
is performed outside the employer’s premises
(Eurofound and ILO, 2017).
Copyrighted ® 2020 - Samer Desouky
10
Telework
Samer Desouky
Copyrighted ® 2020 - Samer Desouky
Heaven or Hell
11
Chapter 2
“Heave or Hell”
Copyrighted ® 2020 - Samer Desouky
Heaven or Hell
12
Copyrighted ® 2020 - Samer Desouky
Heaven or Hell
13
Employees
Copyrighted ® 2020 - Samer Desouky
One of the reasons many managers
don't approve of remote work is:
"Work is infinite"
Heaven or Hell
The fear employees will slack off
without that physical, in-person
oversight.
But, in fact, the opposite tends
to be the reality: remote
workers are more likely
to overwork.
Copyrighted ® 2020 - Samer Desouky
15
Heaven or Hell
Copyrighted ® 2020 - Samer Desouky
16
Heaven or Hell
Copyrighted ® 2020 - Samer Desouky
Social isolation: 19%
• Loneliness .
• Missing the informal social interaction
• Feel less “belonging”.
• Increased intention to leave the
company.
Hell
Copyrighted ® 2020 - Samer Desouky
Hell
Lack of face-to-face supervision: 17%
• Newly remote workers are often
surprised by the added time and
effort needed to locate information
from coworkers.
• Both managers and their employees
often express concerns about the
lack of face-to-face interaction.
Copyrighted ® 2020 - Samer Desouky
Distractions at home: 10%
•We often see photos
representing remote
work as --->
Hell
Copyrighted ® 2020 - Samer Desouky
Set appointments
on your calendar
for the end of the
day
Similarly, set up
reminders to take
breaks
52/17 – 25/5
Be clear with
your team on
when you're
leaving
Create physical
boundaries
between you and
your workspace
How to make it Heaven
Copyrighted ® 2020 - Samer Desouky
Prioritizing work
Manage your energy, not your time
Eat the frog
Kanban
Board
WIP
Eisenhower
matrix
URIM
The
1-3-5 rule
Install
distraction-
limiting
tools
How to make it Heaven
Copyrighted ® 2020 - Samer Desouky
How to deal with interruptions at home
How to make it Heaven
Setup a signal
Explain why it's
important to
avoid
interruptions
For young kids,
getting
childcare is a
must
Train your kids
to occupy
themselves
Keep consistent
work hours
Escape :)
Copyrighted ® 2020 - Samer Desouky
Heaven or Hell
23
For Employers
Copyrighted ® 2020 - Samer Desouky
24
Hell
Copyrighted ® 2020 - Samer Desouky
Establish structured
daily check-ins
Provide several
different
communication
technology options
Establish “rules of
engagement”
Provide
opportunities for
remote social
interaction
Offer
encouragement
and emotional
support
How to make it Heaven
Copyrighted ® 2020 - Samer Desouky
27
Heaven or Hell
Copyrighted ® 2020 - Samer Desouky
Reem
Amira Ola
Tarek

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Working from home; heaven or hell v1.0

  • 1. Copyrighted ® 2020 - Samer Desouky 1 Working From Home Samer Desouky
  • 2. Copyrighted ® 2020 - Samer Desouky Samer Desouky Testing Consultant , Agile Coach Founder & CQO – TestPRO / Bikemania Testing • ISTQB® Certified Tester • ISTQB® Certified Agile Tester • ISTQB® Certified Test Analyst • ISTQB® Certified Test Manager • ASTQB® Certified Mobile Tester Process Improvement • Certified Lean Six Sigma - Green Belt Service Management • Certified ITIL® Foundation Management Information Systems B.Sc. 2
  • 3. Copyrighted ® 2020 - Samer Desouky Heaven or Hell 3 Chapter 1 “We are not isolated anymore , The Pandemic Impact”
  • 4. Copyrighted ® 2020 - Samer Desouky Heaven or Hell 4 2020 11, Mar 2020 WHO characterized the outbreak as a pandemic and urged governments around the world to take matters seriously and prepare for the first wave of the public health emergency with several measures, one of which was the nationwide lockdowns in many countries.
  • 5. Copyrighted ® 2020 - Samer Desouky Heaven or Hell 5 1. Remote-work policies. 2. Training in advance, in times of crisis. 3. Rapidly changing circumstances. Fast-tracked the adoption Loss controlThis level of preparation may not be feasible.
  • 6. Copyrighted ® 2020 - Samer Desouky The Premises The client Premises Public Space Heaven or Hell 6
  • 7. Copyrighted ® 2020 - Samer Desouky Remote work • Alternative Worksite Telework • The use of ICT Work at home • Own Residence Home- based work • Regardless the Ownership Heaven or Hell 7
  • 8. Copyrighted ® 2020 - Samer Desouky 8 Heaven or Hell
  • 9. Copyrighted ® 2020 - Samer Desouky Heaven or Hell 9 - Allows employees to be more effective. - Increases management results. - Assures uninterrupted work. - Reduces real estate costs. - Decreases employee recruitment costs. - Allows for Business Continuity. - Lowers relocation costs. - Increases quality of life. Telework is defined as the use of information and communications technologies (ICTs), for work that is performed outside the employer’s premises (Eurofound and ILO, 2017).
  • 10. Copyrighted ® 2020 - Samer Desouky 10 Telework Samer Desouky
  • 11. Copyrighted ® 2020 - Samer Desouky Heaven or Hell 11 Chapter 2 “Heave or Hell”
  • 12. Copyrighted ® 2020 - Samer Desouky Heaven or Hell 12
  • 13. Copyrighted ® 2020 - Samer Desouky Heaven or Hell 13 Employees
  • 14. Copyrighted ® 2020 - Samer Desouky One of the reasons many managers don't approve of remote work is: "Work is infinite" Heaven or Hell The fear employees will slack off without that physical, in-person oversight. But, in fact, the opposite tends to be the reality: remote workers are more likely to overwork.
  • 15. Copyrighted ® 2020 - Samer Desouky 15 Heaven or Hell
  • 16. Copyrighted ® 2020 - Samer Desouky 16 Heaven or Hell
  • 17. Copyrighted ® 2020 - Samer Desouky Social isolation: 19% • Loneliness . • Missing the informal social interaction • Feel less “belonging”. • Increased intention to leave the company. Hell
  • 18. Copyrighted ® 2020 - Samer Desouky Hell Lack of face-to-face supervision: 17% • Newly remote workers are often surprised by the added time and effort needed to locate information from coworkers. • Both managers and their employees often express concerns about the lack of face-to-face interaction.
  • 19. Copyrighted ® 2020 - Samer Desouky Distractions at home: 10% •We often see photos representing remote work as ---> Hell
  • 20. Copyrighted ® 2020 - Samer Desouky Set appointments on your calendar for the end of the day Similarly, set up reminders to take breaks 52/17 – 25/5 Be clear with your team on when you're leaving Create physical boundaries between you and your workspace How to make it Heaven
  • 21. Copyrighted ® 2020 - Samer Desouky Prioritizing work Manage your energy, not your time Eat the frog Kanban Board WIP Eisenhower matrix URIM The 1-3-5 rule Install distraction- limiting tools How to make it Heaven
  • 22. Copyrighted ® 2020 - Samer Desouky How to deal with interruptions at home How to make it Heaven Setup a signal Explain why it's important to avoid interruptions For young kids, getting childcare is a must Train your kids to occupy themselves Keep consistent work hours Escape :)
  • 23. Copyrighted ® 2020 - Samer Desouky Heaven or Hell 23 For Employers
  • 24. Copyrighted ® 2020 - Samer Desouky 24 Hell
  • 25. Copyrighted ® 2020 - Samer Desouky Establish structured daily check-ins Provide several different communication technology options Establish “rules of engagement” Provide opportunities for remote social interaction Offer encouragement and emotional support How to make it Heaven
  • 26. Copyrighted ® 2020 - Samer Desouky 27 Heaven or Hell
  • 27. Copyrighted ® 2020 - Samer Desouky Reem Amira Ola Tarek