Bruce Greenhalgh - HRLeaders 2017

1. Mindfulness in Business
HR Leaders Conference 15th June 2017
Bruce Greenhalgh Global Health and Wellbeing Clinical Lead

2. © British Telecommunications plc.
Volatile
Uncertain
Complex
Ambiguous

3. © British Telecommunications plc.

4. © British Telecommunications plc.
Pressured
Always on
Information overload
Distracted

5. © British Telecommunications plc.
5 of 21
47%
30%
25%
Average time spent
mind-wandering
Longer to complete tasks
if multi-tasking
Of the world pop have a
Mental Health problem
Killingsworth: Mindful Leadership Institute,
2010
Kalpala Academy Research
2012
World Health Organization (WHO)
2001

6. © British Telecommunications plc.
6 of 21
53.1% Mindful - 46.9% DistractedKillingsworth: Mindful Leadership Institute,
2010

7. © British Telecommunications plc.
7 of 21
53.1% Mindful - 46.9% Distracted
"Understanding and managing attention is now the single
most important determinant of business success”
Davenport & Beck
2002
Killingsworth: Mindful Leadership Institute,
2010

8. © British Telecommunications plc.
Mindful Nation UK Report 2015
“Mindfulness means paying
attention to what’s happening in
the present moment
in the mind, body and external
environment,
with an attitude of curiosity and
kindness.”

9. © British Telecommunications plc.
Mindfulness:
“being present”

10. © British Telecommunications plc.

11. © British Telecommunications plc.
Neuroplasticity:
Changes in cortical thickness
Lazar, 2005
Brodman
area 9

12. © British Telecommunications plc.
Mindfulness practice: Decreased stress and
amygdala thickness
Holzel et al., 2010
Participants’ decreased stress correlated with
grey matter change
Right basolateral amygdala
(side view)

13. © British Telecommunications plc.
Meta-analysis: Change in brain regions
Tang et al., 2015
Attentional Control1
2
3
Emotion Regulation
Self-Awareness

14. © British Telecommunications plc.
Follow Breath
Distraction
Reorientation of
Attention
Mindfulness Practice - Process
Notice Distraction

15. © British Telecommunications plc.
Sustained
Attention
Hasenkamp et al. Neuroimage (2012) 59:750-760
Ricard et al. Scientific American (2014) 311:38-45

16. © British Telecommunications plc.
Mind Wandering
Hasenkamp et al. Neuroimage (2012) 59:750-760
Ricard et al. Scientific American (2014) 311:38-45

17. © British Telecommunications plc.
Distraction Awareness
Hasenkamp et al. Neuroimage (2012) 59:750-760
Ricard et al. Scientific American (2014) 311:38-45

18. © British Telecommunications plc.
Reorientation of
Attention
Hasenkamp et al. Neuroimage (2012) 59:750-760
Ricard et al. Scientific American (2014) 311:38-45

19. © British Telecommunications plc.
Sustained
Attention
Hasenkamp et al. Neuroimage (2012) 59:750-760
Ricard et al. Scientific American (2014) 311:38-45

20. © British Telecommunications plc.
Mind Wandering
Distraction Awareness
Reorientation of AttentionSustaining Attention
Hasenkamp et al. Neuroimage (2012) 59:750-760
Ricard et al. Scientific American (2014) 311:38-45

21. © British Telecommunications plc.
Mind = Snow Globe
• Calm
• Clarity
• Happiness
• Wellbeing…

22. © British Telecommunications plc.
22 of 21
Wellbeing:
• Makes high performance sustainable
• Drives innovation & collaboration
• Reduces the cost of failure
• Is a worthwhile end in its own right
David Macleod & Nita Clarke - Engage for Success
Wellbeing impacts on work and productivity

23. © British Telecommunications plc.
23 of 21
Health
•Physical
•Mental
Security
•Financial
•Cyber
Environ
ment
•Energy
•Sustainability
Relation
ships
•Family
•Community
Purpose
•Volunteering
•Human rights
Wellbeing
Health
Wealth
&
Happiness
for the
Workforce
Customers
&
Community
Wellbeing – a vehicle for social responsibility

24. © British Telecommunications plc.
24 of 21
Integrating mindfulness into BT’s wellbeing Framework
Primary Engagement
Promoting wellbeing
Secondary Intervention
Supporting good wellbeing
Tertiary Resolution
Managing poor wellbeing

25. © British Telecommunications plc.
25 of 21
Integrating mindfulness into BT’s wellbeing Framework
Promoting wellbeing
Mindfulness Community: Specific community site; Pan BT weekly call
Mindful Leadership: Top down shift to BAU; Exec Coaching;
SIY leadership training (Google)
Supporting good wellbeing
CBT Introduction to mindfulness training
Integrated mindfulness training into resilience
training: CBT, 1 day, 2 day
Managing poor wellbeing
Resources
Treatment

26. © British Telecommunications plc.
26 of 21
Questions?