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Building
Authentic
Relationships
Summer 2022 Fellowship Cohort
Margaret Falzon
COO at Squadra Ventures
margaret@squadra.vc
There are two
kinds of people in
the world.
GIVERS
contribute to others without
seeking anything in return.
TAKERS
get others to serve their ends
while guarding their own time,
expertise, and resources.
MATCHERS
are GIVERS that have been
hurt by TAKERS and have
developed TAKER behaviors
to protect themselves.
Read the HBR Article (2013).
Watch the TED Talk (2017).
This matters for three reasons
● VC is transactional
● Founder outcomes actually control your
career achievements
● Trust is built in drops and lost in buckets
6
6
Success in this job is measured by
three things
● Find great entrepreneurs
● Win great deals
● Build great companies
7
7
● Co-founder of
venture-backed startup
● Engineering manager
● Volunteer
community-builder
How I Got My Job
8
2013 2015
2017 2018
10 Ways to Authentically
Build, Maintain and Use
Your Network
9
9
10
#1
Start From a
Place of Trust
HBR “Begin with Trust”
5 things I wish someone told me about investors when I was a founder
● Find and source opportunities
to be in the places you want to
be included in
● If you can’t find things to go to
ask people to invite you to
what they are going to EVEN
when it’s not related to the job
● Don’t cut out early
11
#2
Be the Person That
Shows Up
12
#3
Have a Networking
Game Plan
● Do your research to know who
is going to be there that you
want to get to know
● Set a goal to meet 10 new
people
● Do NOT sit with your friends
● Don’t be afraid to split up, tell
your friends and set a group
challenge to meet 10 new
people
How to Walk into a
Group Conversation
“Hi, I’m new here! Mind if I join you?”
“I’m really here to listen and learn,
can I join you?”
“Hi! I’ve challenged myself to meet
10 new people today and I thought
you looked like a nice person.”
“What brought you to this event?”
“What are you working on?”
“How did you make that transition
from your previous work into this?”
“That is so unusual, how are you
feeling about it now versus when you
got started?”
“What’s the next big thing on the
horizon for you?”
“What kind of help did you come
here looking for?”
“Thank you for sharing that all with
me, I don’t think I can be helpful so I
won’t take up any more of your time.
So nice to meet you!”
“With all that you must know a
bunch of people here, anyone else
you think I should meet?”
“This all so interesting, can I get your
card or connect on LinkedIn?”
Don’t head straight to the bar…use it
as an excuse when needed.
13
How to Start a
Conversation
How to End a
Conversation
14
#4
Have Event
Presence
● Get on the mic, say who you are
and ask a question
● With speakers, be quick with
the post-session chatter if
there is a line
● Post on social graciously with
what you learned
15
#5
Nail the Follow-up
● Linkedin all the speakers and all
the panelists with a customized
message for your context in the
future
● Send a thank you note via email
or mail to the organizers
● Send a thank you email to
whoever invited you
● If you said you would follow up,
do so within 3 business days
Networking Tips from the Pros
16
#5
Take the Offer //
Have an Ask
● “Email me”
● “Go through my LinkedIn”
● “I’d love to follow up”
________________________________________
● Ask for specific introductions
● If you ask for a meeting have a
plan for a specific time, place,
and topic
● Make the location and time of
day “purpose appropriate”
17
#7
Relationships are a
Two-Way Street
18
#8
Your Quarterly
“Investor Update”
●
How do you turn a network of connections into meaningful relationships?
Spheres of Social Influence
What to Include:
● Recent events and things in personal and
professional life
● Recent things you’ve shared publicly and would
like to amplify
● Upcoming events, conferences, and travel, with
offer to take them to coffee if schedules line up
● 2-3 specific asks/challenges that you need help or
advice on
19
The Reach = 2000 = Know about you (LinkedIn)
The Amplifiers = 200 = Talk about you
The Taskers = 50 = Get 1 or 2 asks a year
The Advisors = 15 = 2 interactions a quarter
The Doers = 5 = 2 or more interactions a month
On Investor Updates
How to get the most out of your investor updates
Who to Include:
● Professional Doers-Amplifiers
● Personal friends, peers, mentors
● People you want to have a deeper relationship
with or met recently and haven’t found an
explicit reason to follow up
20
#9
Personal Board of
Directors
MIT Assembling Your Personal Board of Advisors
Personal Board of Directors Worksheet
21
#10
There are 13 Weeks
in a Quarter
Every interaction impacts your
Personal “Net Promoter Score.”
Your NPS score determines your
ability to be successful in this job.
22
22
Success in this job is measured by
three things
● Find great entrepreneurs
● Win great deals
● Build great companies
23
23
It’s hard.
It takes time.
The more you do it the
better you are at it.

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Building Authentic Relationships in Tech & VC

  • 1. Building Authentic Relationships Summer 2022 Fellowship Cohort Margaret Falzon COO at Squadra Ventures margaret@squadra.vc
  • 2. There are two kinds of people in the world.
  • 3. GIVERS contribute to others without seeking anything in return.
  • 4. TAKERS get others to serve their ends while guarding their own time, expertise, and resources.
  • 5. MATCHERS are GIVERS that have been hurt by TAKERS and have developed TAKER behaviors to protect themselves. Read the HBR Article (2013). Watch the TED Talk (2017).
  • 6. This matters for three reasons ● VC is transactional ● Founder outcomes actually control your career achievements ● Trust is built in drops and lost in buckets 6 6
  • 7. Success in this job is measured by three things ● Find great entrepreneurs ● Win great deals ● Build great companies 7 7
  • 8. ● Co-founder of venture-backed startup ● Engineering manager ● Volunteer community-builder How I Got My Job 8 2013 2015 2017 2018
  • 9. 10 Ways to Authentically Build, Maintain and Use Your Network 9 9
  • 10. 10 #1 Start From a Place of Trust HBR “Begin with Trust” 5 things I wish someone told me about investors when I was a founder
  • 11. ● Find and source opportunities to be in the places you want to be included in ● If you can’t find things to go to ask people to invite you to what they are going to EVEN when it’s not related to the job ● Don’t cut out early 11 #2 Be the Person That Shows Up
  • 12. 12 #3 Have a Networking Game Plan ● Do your research to know who is going to be there that you want to get to know ● Set a goal to meet 10 new people ● Do NOT sit with your friends ● Don’t be afraid to split up, tell your friends and set a group challenge to meet 10 new people
  • 13. How to Walk into a Group Conversation “Hi, I’m new here! Mind if I join you?” “I’m really here to listen and learn, can I join you?” “Hi! I’ve challenged myself to meet 10 new people today and I thought you looked like a nice person.” “What brought you to this event?” “What are you working on?” “How did you make that transition from your previous work into this?” “That is so unusual, how are you feeling about it now versus when you got started?” “What’s the next big thing on the horizon for you?” “What kind of help did you come here looking for?” “Thank you for sharing that all with me, I don’t think I can be helpful so I won’t take up any more of your time. So nice to meet you!” “With all that you must know a bunch of people here, anyone else you think I should meet?” “This all so interesting, can I get your card or connect on LinkedIn?” Don’t head straight to the bar…use it as an excuse when needed. 13 How to Start a Conversation How to End a Conversation
  • 14. 14 #4 Have Event Presence ● Get on the mic, say who you are and ask a question ● With speakers, be quick with the post-session chatter if there is a line ● Post on social graciously with what you learned
  • 15. 15 #5 Nail the Follow-up ● Linkedin all the speakers and all the panelists with a customized message for your context in the future ● Send a thank you note via email or mail to the organizers ● Send a thank you email to whoever invited you ● If you said you would follow up, do so within 3 business days Networking Tips from the Pros
  • 16. 16 #5 Take the Offer // Have an Ask ● “Email me” ● “Go through my LinkedIn” ● “I’d love to follow up” ________________________________________ ● Ask for specific introductions ● If you ask for a meeting have a plan for a specific time, place, and topic ● Make the location and time of day “purpose appropriate”
  • 18. 18 #8 Your Quarterly “Investor Update” ● How do you turn a network of connections into meaningful relationships? Spheres of Social Influence
  • 19. What to Include: ● Recent events and things in personal and professional life ● Recent things you’ve shared publicly and would like to amplify ● Upcoming events, conferences, and travel, with offer to take them to coffee if schedules line up ● 2-3 specific asks/challenges that you need help or advice on 19 The Reach = 2000 = Know about you (LinkedIn) The Amplifiers = 200 = Talk about you The Taskers = 50 = Get 1 or 2 asks a year The Advisors = 15 = 2 interactions a quarter The Doers = 5 = 2 or more interactions a month On Investor Updates How to get the most out of your investor updates Who to Include: ● Professional Doers-Amplifiers ● Personal friends, peers, mentors ● People you want to have a deeper relationship with or met recently and haven’t found an explicit reason to follow up
  • 20. 20 #9 Personal Board of Directors MIT Assembling Your Personal Board of Advisors Personal Board of Directors Worksheet
  • 21. 21 #10 There are 13 Weeks in a Quarter
  • 22. Every interaction impacts your Personal “Net Promoter Score.” Your NPS score determines your ability to be successful in this job. 22 22
  • 23. Success in this job is measured by three things ● Find great entrepreneurs ● Win great deals ● Build great companies 23 23
  • 24. It’s hard. It takes time. The more you do it the better you are at it.