Take an intro to xAPI from the perspective of different stakeholders in the learning and development ecosystem. See how leveraging xAPI data with the Yet xAPI Learning Record Store can improve outcomes for individual learners, instructors, instructional designers, managers, and organizations.
Intro to xAPI: Perspectives from Across the Organization
1. Intro to xAPI: Perspectives
from Across the Organization
Margaret Roth • Chief Customer Experience Officer
Yet Analytics • August 17, 2017
2. Modern day aspects of the
corporate L&D space
Current realities and challenges that xAPI can help us take on and
set learning & development teams up for success.
3. The rapidly evolving L&D landscape…
Fragmentation and specialization in learning technology ecosystem
Adoption of a blended learning experience
Open access to information
5-gen workforce
Need to innovate & pivot quickly
ROI transparency and accountability
4. …creates new challenges for L&D professionals.
Lack of data
interoperability creates
opacity within the
learning ecosystem
Employee retention
hinges on availability of
career progression and
learning opportunities
Corporate governance
and budget processes
demand direct ROI
accountability
Systems are constantly
increasing in complexity,
causing technical debt to
skyrocket
5. Making the most of the
modern L&D landscape
How xAPI can help organizations optimize the opportunities
inherent to this new ecosystem.
7. Activate
information
through
interoperable
data structure
Ø xAPI data is activity data
Ø xAPI data is captured in a standardized Actor – Verb – Object format
Ø Store, visualize, and analyze xAPI data in a Learning Record Store (LRS)
Margaret Watched Video
Actor Verb Object
8. Capture
experience
data across
your learning
ecosystem
Ø Collect experience data from different systems through xAPI integrations
and bridges
Ø Capture the complete profile of the learner experience
Ø Connect patterns and trends across learners and programs to make
decisions and improvements
10. Make the most
of your
Experience
Data with an
xAPI LRS
1
2
3
Data interoperability solves for
fragmentation of systems, tools and
services.
Eliminates tech debt associated with
existing L&D technology
Future-proofs your L&D infrastructure,
ensuring ongoing interoperability and
prepares your organization for the
next leap forward in training, micro-
learning and performance technology
11. An xAPI-powered experience
from the L&D perspective
Visualizing experience through interactive dashboards providing
each role with the data they need to make decisions in real-time.
13. We are responsible for a new team member
onboarding program.
We are responsible to:
Ø The new team
members
Ø The instructor
Ø The team leader
Ø Our manager
Ø Our business needs
We have data from:
Ø LMS
Ø CMS & Learning
Objects Repository
Ø Mobile E-Learning
Survey
Ø Quiz App
Ø Messaging App
Ø Help Support Forum
Ø Micro-learning
Content or Games
Ø HRIS & Other
Systems
Ø Measure learning activity
Ø Measure resource use
Ø Understand engagement
Ø Create learner profiles
Ø See learning pathways
Ø Understand competency
development
Ø Identify problem content
and opportunities for
program improvement
Ø Demonstrate impact &
ROI
We want to:
14. The New Team Member
Goal: “I want to understand what opportunities may be
open to me based on my experiences.”
Data Tracked:
ØLaunches and Completions
ØContent Usage
ØPerformance Scores
ØMessaging Interaction
ØActivity, Decisions, and Game Results
ØForum Access
ØSearch Terms
ØComments
15. Learner Dashboard
Ø What does my
activity tell me
about the way I
learn?
Ø What’s a good fit
for me?
Ø What
opportunities are
available to me as I
enter into my
career?
Ø What are the
competencies I
need to
demonstrate in
order to get
ahead?
16. Learner Activation with xAPI
Ø Compare and
assess individual
performance to
average.
Ø Automatically
track activity
patterns to
identify
opportunities for
growth.
Ø See progress and
achievements in
real-time.
17. The New Team Member
Outcome: “Now I can choose
the right content and track my
experiences against the
competencies that I’ll need to
get where I want to go.”
18. The Instructor
Goal: “I need to understand the dynamic learning trends
and patterns among my students.”
Data Patterns:
ØTime of Activity, Duration, and Habit
ØCommon and Uncommon Content Usage
ØCorrelations between Scores and Activity Pathways
ØDigitally Introverted or Extroverted
ØDecision Making
ØCommon Needs & Problem Areas
19. Instructor Dashboard
Ø What does my class
profile suggest about
the appropriateness
of the content and
instructional
strategy?
Ø Can I identify
learners based on
trends in their
learner pathway?
Ø Can I identify who
will require
intervention or
enhanced content?
Ø Is the instructional
design contributing
to learning growth?
20. Instructor Activation with xAPI
Ø Monitor learner
performance and
trends.
Ø Apply insights to
improve
instructional
content and make
appropriate
interventions.
Ø Align activities via
xAPI with Key
Performance
Indicators (KPIs)
demonstrative of
ROI in
instructional
objectives.
21. The Instructor
Outcome: “xAPI helps me to
capture and visualize learning
experiences in a way that’s
manageable and actionable.”
22. The Team Leader
Goal: “Knowing the experiences, strengths, and
capabilities of our team will increase our success.”
Data ”un-quantified” without xAPI:
ØCommon Prior Knowledge
ØSimilar Interests
ØLevel of Capabilities
ØCommunication Patterns
ØEngagement Patterns
ØCollaboration Patterns
ØScenario Experiences
ØTeam Member Adaptability
ØNeeds
23. Manager Dashboard
Ø Which of my team
members is best
suited for which
role?
Ø If something goes
wrong, who can I
count on?
Ø Can understanding
my team’s
experience better
prepare me for
challenges we will
face together?
Ø Can my team’s
experiences be
used to provide
guidance to other
teams?
24. Manager Activation with xAPI
Ø Create a data-driven
feedback loop
between learners,
content creators,
and managers.
Ø Track activities for
each team leader to
provide a data
repository of
common activity and
experience patterns
in our organization.
Ø Use that data to
inform decisions
across teams to
improve outcomes.
25. The Team Leader
Outcome: “Now I can check to
see if everyone on my team is
up-to-speed. And I have more
confidence in our ability to do
our jobs efficiently while
building a culture my team
loves.”
27. Driving critical insights and
ROI with xAPI
Bringing data from across the organization together in one place, so
that learning and training can more effectively demonstrate impact.
29. …link learning
experience
directly to
performance
& career
pathing,…
Replicate
Replicate the right behaviors and learning curriculums
across teams to achieve measurable performance
improvements.
Leverage
Leverage the experience graph to map out individual
development plans, specifically targeting skills gaps
associated with desired career progression.
Understand
Understand changing performance and deploy just-in-time
interventions. Understand how formal and informal
learning opportunities fit into your functional competency
model.
Identify
Identify top and bottom performers and determine the
learning content and behaviors that led to their success or
failure.
Link
Link all of your employees’ experience data to your
organization’s key performance indicators and competency
model.
30. …so you can
demonstrate
the value of
L&D investment
with theYet
xAPI LRS.
Provide direct evidence of training &
learning investment impact on individual,
team and corporate performance and
outcomes.
Optimize deployment of learning tools and
experiences to maximize ROI.
Decommission or revamp learning
experiences that are not achieving results.
31. See how the Yet xAPI
LRS solution will scale at
your organization:
yetanalytics.com/pricing
Cloud, On-Prem & VPC
deployments available.
32. Ø Winner, Nielsen Data Visionary
Award at TechCrunch Disrupt SF
2015
Ø Winner, Best of E-Learning 2016
Excellence Award
Ø Ranked #1 LRS by the Craig Weiss
Group
Delivering Human Capital Analytics
Across Industries
“I have worked with Yet for over a year and they have been an amazing partner.”
— Ralph Morales, Director of Innovation Incubations, HP,Inc. Chief Technology Office