This document outlines key concepts from a session on building successful teams presented by Dr. Ashraf M. Diaa. It defines an organization as having outputs that lead to outcomes and impacts. Successful organizational teams are built on four pillars: communication, coordination, culture, and change. Effective teams have both team players, who execute processes, and team leaders, who create processes and develop the team. Building a successful team requires considering individuals' qualities and social styles, and guiding the team through the forming, storming, norming, performing, and adjourning stages of its lifecycle.

1. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
BUILDING A SUCCESSFUL TEAM
SESSION 1
By Dr. Ashraf M. Diaa

2. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
A WARM-UP
What is an Organization ?
What pillars are carrying the
organizational success?
What is the strongest factor
contributing in its success.

3. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
ORGANIZATIONAL WARM-UP
WHAT IS MEANT BY “ORGANIZATION” ?
Output leads to Outcome then to Impact
Organizations’ main goal is achieved through creating an impact.

4. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
THE 4CS TEAM PILLARS
Communication
Coordination
Culture
Change
T
E
A
M

5. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
TEAM PLAYING VS TEAM LEADING
Aspect Team players Team Leaders
Scope Executional scope Leadership scope
Communication Norm and execute Enhance and monitor
Coordination Execute on process
pattern
Create process &
develop
Culture Norm and nurture Create core values
Change Change managed team Proactive change
creation
Authority On process On people and process
Responsibility Delegation : No
Empowerment: Yes
Delegation : Yes
Empowerment: Yes

6. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
TEAMWORK SKILL VS TEAMWORK BEHAVIOR
Aspect Behavior Skill
 Scope Socio-professional Technical
 Communication Interactive Org communication
tools
 Coordination Performing in
harmony
Process management
 Culture Team spirit and
norms
Policies and
corporate politics
 Change Adaptation and
change enrollment
Change process &
transformation

7. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
TOGETHER
EVERYONE
ACHIEVES
MORE
Together : Because 2 is more than one.
Everyone : All-in Commitment.
Achieves : Focus on outcomes & achievements.
More : Synergy (1+1= 3)

8. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
THE TEAM’S LIFE-CYCLE
I- Forming
II- Storming
III- NormingIV-
Performing
V-
Adjourning

9. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
TEAM LEADERSHIP

10. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
I- FORMING
The “polite” stage in which the team starts to
form.
Everyone is trying to figure out what the team
concept is, what their role is, how they are
going to hang on to their power base.
Initial “silent” leaders may take the reins. ¨
The team is usually positive – for the most
part – for the initial meetings.
No one has offended anyone at this point
yet!

11. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
I- FORMING
Forming includes feelings and behaviors of:
¤ Excitement, anticipation, and optimism.
¤ Pride in being chosen for the project.
¤ A tentative attachment to the team Suspicion and
anxiety about the job.
¤ Defining the tasks and how they will be accomplished.
¤ Determining acceptable group behavior.
¤ Deciding what information needs to be gathered.

12. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
INDIVIDUALS QUALITY
 When Building a team, we do not go looking for teams to
recruit but for individuals who will together act towards one
objective.
 What qualities are you looking for ?

13. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
INDIVIDUALS QUALITY
Quality Impact
Enthusiasm Perform with power
Commitment Fight to succeed & Retrial on failure
Dedication Focus and giving time & effort
Follow through Task completion and minimize gaps
One for the team Back ups and moral
competency Skillful teams grow massively
Reliability You can count on us
collaboration Fast Effective Achievers
Passing Knowledge Development is Power
Diversity We know it ALL
Creativity opened Solutions and Innovation
Norm-oriented Norms, policies, rules and systems

14. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
UNDERSTANDING SOCIAL STYLES OF
TEAM MEMBERS
Know your team member’s social
traits.
Avoiding stress motivators and lead
through a comfort zone.
Make the best use of each social style
Know the best way to resolve a
conflict.

15. ESLSCA BUSINESS SCHOOL CERTIFIED PROFESSIONAL MANAGER BUILDING SUCCESSFUL TEAMS DR. ASHRAF M. DIAA
END OF SESSION 1