Building A Self-Sustaining Agile Organization: A Leadership-Driven Approach

1© 2016 IHS @SeanDunn10Webinar Series 2016www.synerzip.com
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B U I L D I N G A S E L F - S U S T A I N I N G
A G I L E O R G A N I Z A T I O N
A L E A D E R S H I P - D R I V E N
A P P R O A C H
SEAN DUNN, CD, PEng, CSP, PMP
sean.dunn@ihs.com
@SeanDunn10
Webinar Series 2016

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@SeanDunn10
WHY IS THIS
STILL
HAPPENING?

CONSIDER:
10 YEARS FROM NOW,
YOU RETURN TO YOUR ORGANIZATION
WHAT WILL YOU FIND?
@SeanDunn10

CONSIDER:
HOW DO YOU REACT?
@SeanDunn10
10 YEARS FROM NOW, YOU RETURN TO
YOUR ORGANIZATION AND DISCOVER A
PRACTICE THAT RESEMBLES NEITHER
SCRUM NOR KANBAN

L E A D E R S H I P ?
T H E V A L U E S ?
T H E P R I N C I P L E S ?
THE PRACTICES?
W H AT W I L L S E L F - S U S TA I N ?
DOGMATISM

HOW DO WE
ENSURE OUR
VALUES AND
PRINCIPLES
PERSIST
FOR GENERATIONS?
@SeanDunn10

TO CONFIDENTLY WALK AWAY FROM AN ORGANIZATION,
KNOWING THAT THEY WILL CONTINUE TO DISCOVER
NEW AND BETTER WAYS OF DEVELOPING SOFTWARE
MY SUCCESS CRITERIA AS A COACH:
@SeanDunn10

DEVELOPING
THE PRODUCT
DEVELOPING
THE ORGANIZATION
VS.

@SeanDunn10

Full Metal Jacket, 1987, Warner Bros
@SeanDunn10

@SeanDunn10

Mission Command is the conduct of military operations
through decentralized execution, using mission orders to
enable disciplined initiative within the commander's
intent. Done well, it empowers agile and adaptive leaders
to successfully operate under conditions of uncertainty,
exploit fleeting opportunities, and most importantly
achieve unity of effort. Importantly, it helps establish
mutual trust and shared understanding throughout the
force. Mission Command is fundamental to ensuring that
our Army stays ahead of and adapts to the rapidly
changing environments we expect
to face in the future."
- GEN Raymond T. Odierno, United States Army
Chief of Staff,
5 May 14
@SeanDunn10

Q: Where do Generals come from?
A: We make them.
@SeanDunn10
15© 2016 HIS @SeanDunn10Webinar Series 2016www.synerzip.com

WE NEED A BETTER MENTAL MODEL
DO WE WANT TO BE “AGILE”?

TECHNICAL
EXCELLENCE
TRANSFORMATIONAL
LEADERSHIP
LEAN PRODUCT
MANAGEMENT
• CODING SKILLS
• DESIGNING SOFTWARE
TO ACCOMMODATE CHANGE
• DEVELOPMENT ECOSYSTEM
• INCREMENTAL VALUE
DELIVERY
• SHORT-FEEDBACK CYCLES
• WHOLE-SYSTEM
OPTIMIZATION
• INSPIRING OTHERS
• DEVELOPING
LEADERS
• BUILDING TEAMS
• LEAD BY EXAMPLE
@SeanDunn10

WHY I LIKE THIS MODEL
• WHOLE OF ORGANIZATION
• RESONATES WITH
BUSINESS
• DOMAIN AGNOSTIC
• PROCESS AGNOSTIC
• MORE MEANINGFUL
CONVERSATIONS
TECHNICAL
EXCELLENCE
TRANSFORMATIONAL
LEADERSHIP
LEAN PRODUCT
MANAGEMENT

BUILD PROJECTS AROUND MOTIVATED INDIVIDUALS. GIVE THEM THE ENVIRONMENT AND
SUPPORT THEY NEED, AND TRUST THEM TO GET THE JOB DONE.
ANTI-PATT.ERN PATT.ERN

Hack (noun): A solution that solves
the immediate problem, at the cost of
long-term sustainability.
Scrum – A collection of
“organizational hacks”?
@SeanDunn10

SCRUMMASTERS SHOULD NOT BE MANAGERS
ORGANIZATIONAL HACK?
@SeanDunn10
CONVENTIONAL SCRUM WISDOM:
…. RIGHT?
“MANAGERS AREN’T SERVANT LEADERS… PEOPLE DON’T
TRUST MANAGEMENT AND CAN’T BE OPEN…”

CEOVPDIRECTORMANAGER TIME,
CAREER PROGRESSION
BUT WAIT, DON’T WE WANT THEM TO BE
SERVANT-LEADERS TOO?

IF YOUR LEADERS CAN’T DEVELOP IT IN OTHERS,
HOW WELL (AS AN ORGANIZATION) DO YOU REALLY UNDERSTAND IT?
HIGHER-UP
ME

BUILD PROJECTS AROUND MOTIVATED
INDIVIDUALS. GIVE THEM THE ENVIRONMENT AND
SUPPORT THEY NEED, AND TRUST THEM TO GET
THE JOB DONE.
but, how?
@SeanDunn10
“
”

DEVELOPING A CULTURE OF LEADERSHIP
HIGHER-UP
NEW
MANAGER

A HUMBLE LEADER:
• exudes self-confidence and recognizes that the best ideas come
from those closest to the problem.
• puts the organization first recognizing that he/she is merely a
temporary steward of our profession.
• shows that he/she cares by investing in the people they serve.
• assumes blame for failure and focuses praise on subordinates.
• creates a culture of disciplined initiative by underwriting risk and
supporting bold action.
• seeks to flatten organizations and break down stovepipes
creating a free flow of information and ideas.
• creates a learning environment where people are not afraid to
fail
“
”Lt. Gen. Robert B. Brown and Col. Robert M. Taradash - See more at:
http://www.armymagazine.org/2015/04/20/humility-a-mission-command-essential/#sthash.LalY5yxK.dpuf

BUILDING LEADERS WHO UNDERWRITE RISK

IN CONCLUSION
• Building a self-sustaining organization requires
deliberate thought, effort, and investment
• Agile values are organizational values
• Sustain the values and the principles – not the
practices
• Take ownership of developing your people.
• Develop leaders – at all levels – to be Agile coaches.
• Bring leadership into the conversation early in
careers
• Underwrite risk.
@SeanDunn10

More Resources
• Turn the Ship Around,
Capt (US Navy) David
Marquet
• Team of Teams, General
Stanley McChrystal
• Leaders Eat Last, Simon
Sinek
• Leadership, General
Rick Hillier
• The Generals, Tom Ricks
@SeanDunn10

•3
0
www.synerzip.com
Hemant Elhence
hemant@synerzip.com
469.374.0500

Synerzip in a Nutshell
 Software product development partner for small/mid-sized technology
companies
• Exclusive focus on small/mid-sized technology companies, typically
venture-backed companies in growth phase
• By definition, all Synerzip work is the IP of its respective clients
• Deep experience in full SDLC – design, dev, QA/testing, deployment
 Dedicated team of high caliber software professionals for each client
• Seamlessly extends client’s local team offering full transparency
• Stable teams with very low turn-over
• NOT just “staff augmentation, but provide full management support
 Actually reduces risk of development/delivery
• Experienced team – uses appropriate level of engineering discipline
• Practices Agile development – responsive yet disciplined
 Reduces cost – dual-site team, 50% cost advantage
 Offers long-term flexibility – allows (facilitates) taking offshore team
captive – aka “BOT” option

Synerzip Clients

Next Webinar
Grassroots Kanban –
An Evolutionary Approach
to Change
Complimentary Webinar:
Wednesday, March 23, 2016 @ Noon CST
Presented by: Jay Paulson
Software Development Manager
At Drillinginfo

Hemant Elhence
hemant@synerzip.com
469.374.0500
Connect with Synerzip
@Synerzip
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Building A Self-Sustaining Agile Organization: A Leadership-Driven Approach