The document discusses building an on-demand pharma delivery app. It outlines key challenges like HIPAA compliance, data security, and FDA regulations. The COVID-19 pandemic has increased demand for delivery of medicines. The market is growing rapidly. An effective app needs features for customers to search for medicines, sellers to manage inventory, delivery agents to track orders, and admins to oversee operations. Both customers and pharmacies benefit from the convenience and access of on-demand delivery apps. NetworkON's platform can help launch such an app quickly and easily.

1. Building a Pharma
Delivery App :
To Ensure Smooth
Delivery of Medicines
NetworkON

2. PHARMA DELIVERY
BUSSINESS
Tap a few times on your phone screens and you can order food. Tap some more and you can
get a cab at your doorstep. You can even get on-demand home cleaning services or order
pharma delivery from your phone and it is the new way of life for us all.
On-demand services have certainly made our lives easier and in turn, increased our
expectations a great deal. We are used to instant gratification, so much so that if there is a
delay in package delivery, we feel anxious and at times, frustrated. So, is there a scope to
improve on-demand pharma delivery services? There certainly is!
There is no denying that medicines are an absolute necessity and we all have witnessed times
in the past where we had a tough time finding a particular medicine. You might even have
come across a scenario where you stood outside a pharmacy only to find out after 30 minutes
that the medicine you wanted wasn’t available.
Solution? Many pharma delivery companies have popped up in recent years and are helping
people by offering a hassle-free medicine buying experience. Major pharmaceutical companies
also have their own pharmacy delivery software to make sure their customers can purchase
the required medication from anywhere, any time, and at convenient prices.

3. CHALLENGES IN PHARMA DELIVERY AND
THE COVID-19 PARADIGM SHIFT
HIPAA Compliance:
Data Integrity:
FDA Regulations:
Resistance from Traditional System:
An on-demand pharma delivery business is not easy to start. There are many challenges
that entrepreneurs face when embarking on this journey. Some of them include:
Creating a HIPAA-compliant app is always a challenge. The developers have to go through
all of their rules and regulations and maintain a creative outlook at the same time.
One major challenge today is the protection of customer data. It is compulsory for any
pharma delivery app to provide data security with a nondisclosure agreement of user data
set in place.
Rules and regulations laid down by the FDA are critical to the pharmaceutical industry and
a digital marketplace is no exception. You must comply with these regulations and follow
every instruction word-by-word to become an operational platform.
Many pharmacies are not comfortable with the digital distribution of medicines. They are
still against the idea and find that the traditional approach to things is more reliable and
profitable.
COVID-19 pandemic has outlined the importance of delivery software for pharmacy
companies even more. It is evident that in the event of a lockdown, one can only rely on
pharma delivery services to buy medicines for their loved ones.

4. BUT HOW BIG IS THE PHARMA DELIVERY
MARKET?
There are over 325,000 pharmacy delivery application in different app marketplaces
Mobile health monitoring increases employee productivity and reduces $200 billion in
costs
Nearly 60% of mobile phone users have a pharma delivery app installed on their
device
Leading pharma delivery apps Netmeds and NowRx have raised $35million and
$7million respectively till date
Zion research states that on-deamnd pharmacy delivery will be worth $107.5 billion
by 2025
The mobile healthcare market’s worth increased from $21billion in 2018 to around $90
billion in 2020 and it continues to grow at a CAGR of 33.7%.
According to Statista, mobile health applications will be worth $332 billion by 2025. The
growth trends can be understood from the graph below.
Not enough numbers for you? Here are some more:

5. CREATING A PHARMACY DELIVERY
SOFTWARE TO OVERCOME THE
AFOREMENTIONED CHALLENGES
If you are a pharmacy owner or want to create an online pharmacy marketplace in your
area, then you must make sure that you can deliver medicines to the customers at their
doorstep.
You can either opt to create a single-vendor application or create a multi-vendor
marketplace to bring together all the pharmacy businesses on your application.
One way to become successful in the on-demand market is to create an app with all the
latest features. There are four parts to a pharmacy delivery application, namely, customer
side, vendor side, delivery agent side, and admin panel.
Once you are ready to be on the right side of legislation, you can use a marketplace
creation tool like NetworkON to start your pharmacy delivery software. Let’s take a look at
what features you must incorporate into your application for all sides to launch a HIPAA
and FDA-compliant platform that ensures timely delivery of medicines.

6. CUSTOMER APP
1.
Profile Creation:
Prescription Upload:
Easy Search:
Detailed Filters:
Multiple Payment Methods:
Last Mile Delivery and Tracking:
Ratings and Reviews:
It should allow users to create their profiles easily on your application. Allow sign-in
through different social accounts to offer a seamless experience.
Customers shouldn’t have to struggle to upload their prescriptions on the app. You can
enable users to upload pictures through their gallery for faster processing.
Searching for medicines should be a breeze. Customers should be able to find out which
pharmacy stores have the required medication and receive the alternatives as a
suggestion in case of product unavailability.
Customers should be able to filter medicines into different categories based on their
geolocation, proximity, availability, and more.
Different modes of payment should be integrated into your app. More ways to pay means
more customers will be able to make purchases from your website or app.
Customers should always stay informed about the status of their order and get real-time
updates about the package’s movements.
Make sure you allow your customers to review their purchasing experience and rate the
products bought from the app. It keeps the sellers on their toes and helps you assess any
shortcomings in your business.

7. 2.SELLER APP
Drug Management:
The sellers should be able to manage their medicine inventory with ease.
Additionally, the app should have a section that can be used to describe every
drug’s components, uses, and side effects in detail.
Order Management:
Your app should notify the sellers of any orders and the pharmacies must be able
to manage them all from a centralized dashboard. This includes dispatch,
processing, return logistics, and refunds for all orders.
Prices and Discounts:
Lets your sellers fix and manage the prices of their products in a few easy steps. It
enables the pharma delivery companies to create discount coupons, run promos,
and assign loyalty points to their regular customers.

8. 3. DELIVERY AGENT APP
Order Notifications:
Delivery agents get informed about new orders instantly and they can respond as
per their availability to accept or reject the delivery.
Order Information:
If accepted, the delivery agents should receive the entire order information like
delivery address, location, and customer’s name.
Navigation and Tracking:
Your pharmacy delivery software should allow the delivery teams to navigate
through the city using a reliable GPS system built into the app. Additionally, the
agents should be able to track the number of deliveries made on a weekly or
monthly basis to keep track of their earnings.

9. 4. ADMINISTRATOR APP
Central Dashboard:
This panel allows the admin to keep track of all activities within the app. They can
verify any pending requests or make changes to the account from a single screen.
Stock Management:
Admins can also keep a track of their inventory and update the listings’ status to
out of stock when required. It should also inform the admin of the stock’s
expiration dates and process the orders accordingly.
Payments and Commissions:
The admin panel should be able to control the commissions paid to the agents, and
pharmacy delivery vendors. Admins should be able to run price promotions
directly from the dashboard and control any unethical surge in prices.
Analytics and Reporting:
Data is key to building any sort of marketing strategy, managing sellers, and
making improvements in the app. Make sure your app has strong and robust
analytics and reporting features to make insight-based business decisions.

10. BENEFITS OF ON-DEMAND PHARMA
DELIVERY APPS FOR BUYERS AND SELLERS
For Customers
Helps them save time by giving access to medicines online
Offers medicines at competitive prices and mitigates black marketing of drugs
Let’s them know details about a medicine and makes them aware of potential side-
effects
24/7 delivery of medicines
They can easily check the availability of required medicines
For Pharmacies
They can offers a seamless buying experience to customers
Increases brand loyalty by offering discounts and keeping customers engaged
Removes geographical constraints for medicines
Allows them to update their inventory with easy
Boosts the revenue for their company
An on-demand pharma delivery app is a win-win for both the customers and pharmacies.
Let’s take a look at the benefits they offer.

11. TIME TO GET A READY-TO-USE ON-
DEMAND PHARMA DELIVERY SOLUTION
Yes, you can hire a team to develop your own pharmacy delivery software. But are you
ready to commit thousands of dollars and many months into development? Absolutely not!
NetworkON allows you to start your own pharma delivery business in a few steps. You can
deploy your solution in a matter of minutes and the best part is, it is always free to start.
Save time and money, create a branded pharmacy delivery software easily and keep your
customers happy. NetworkON focuses on the core competencies of your team members
and helps you create a marketplace that is loved by customers.

12. Let’s Talk
The post-pandemic economic boom is just around the corner making the
present the perfect time for entrepreneurs to invest in a pharma delivery
app.
To know more about how NetworkOn can help you get started instantly,
talk to our experts over a consultation session today. For more
information, you may visit our website or email us!
Email:
info@networkon.io
Website:
https://networkon.io
Phone:
+1 425 389 6118