The document discusses the development and market potential of on-demand medicine delivery apps, emphasizing their importance in modern healthcare due to busy lifestyles and emergency needs. Key statistics highlight the growing online pharmacy market, expected to reach $52.33 billion by 2027, with various business models and monetization strategies outlined for success in this sector. It also details essential features for users, pharmacists, and couriers that enhance the overall efficiency and accessibility of medicine delivery services.

1. Guide to Medicine Delivery App Development
On-demand medicine delivery apps have become a need of the hour. With hectic
schedules and instant service demand, having an on-demand pharmacy by your side
24/7 seems a good idea. The comfort people experience, more sales, and fast delivery
must be enough motivation for every pharmaceutical company to initiate an on-demand
medicine delivery app development process. Further, new diseases and the need for
emergency medical services at odd hours have encouraged the healthcare industry to
come up with a solution. That is an on-demand medicine delivery app.
On-demand medicine delivery apps such as Epocrates, Capsule, NowRx Pharmacy,
CVS Pharmacy, PillPack, RiteAid, 1mg, NetMed, and Medlife are some of the most
popular apps worldwide. Even so, several instant medicine delivery apps have come
into the market. You can still invest in innovative on-demand medicine delivery app
development services for the futuristic on-demand medicine delivery app.

2. Market Analysis for On-demand
Medicine Delivery App
Every intelligent investor needs to understand the online medicine market of the
healthcare industry. The popularity of certain ideas, needs, requirements, the right
direction of development, and many other factors contribute to success. In addition,
customer behavior, and the pros and cons of developing an online medicine app is also
worth knowing.
Let's understand the worldwide market of online pharmacy apps-
● The online pharmacy market revenue in 2023 is estimated to reach $31.64 billion
with a CAGR of 13.40% for the forecast period of 2023 and 2027.
● It is estimated that the online pharmacy revenue will be $52.33 billion by 2027.
● As of 2023, about 21.65% of users use online medicine delivery applications for
multiple reasons, and up to 29.04% of total users will use online pharmacy
applications worldwide.
● China generated the most revenue, about $6.664 billion, through online
pharmacy applications in 2022. It is followed by the United States ($3.692
billion),UAE ($1.219 billion),Japan ($1.027 billion),and Germany ($0.9327 billion).
The above points work like indicators for the need and popularity of online pharmacy
applications. In addition, it shows the future scope and opens doors for the success of a
reliable on-demand medicine delivery app. Thus, you can now think of investing in
on-demand medicine delivery app development solutions.

3. Business Models for On-demand
Medicine Delivery Application
The success of an on-demand medicine delivery app depends on its business model
strategy. The business model depends on how diverse and big your business is in the
physical world, your budget, business goals, etc.
A medicine delivery app development company offers three on-demand medicine
delivery business models-
● Online pharmacy app for individual store
● Pharmacy store app for pharmacy chains
● Medicine ordering app for aggregators
Let's understand these on-demand medicine delivery app models-
1. Online Pharmacy App for Individual Store
Even though your pharmacy store is doing well, you must find new ways to sell
medicines. An online pharmacy app is the best way to increase your user base. Having
an online presence will help your pharmacy business in more ways than one. You can
discuss on-demand medicine delivery app development services with the app
development company and choose suitable services.
Also Read:21+ Best Free Intermittent Fasting Apps for Android & iOS in 2023

4. While users can order medicines online at any time, you can also manage more orders
in less time using various in-app features. In addition, an online medicine delivery app
helps you understand users' needs & requirements and make business strategies
accordingly.
2. Pharmacy Store App for Pharmacy Chains
Managing multiple shops at the same time is already a challenging task. In addition, you
must develop robust strategies based on customer needs, market trends, and so many
other parameters. The best way to handle such challenging tasks and fast-track your
growth is to invest in on-demand medicine delivery app development solutions. It not
only helps you manage your pharmacy stores but also helps you schedule orders online
and deliver them on time.
Apollo, Walgreens, and CVS Pharmacy are those apps that manage their pharmacy
store chains online while expanding their businesses simultaneously. You must also
consult a medicine app development company for your pharmacy store app.
3. Medicine Ordering App for Aggregators
An online medicine ordering app is the best way to bring every pharmacy, healthcare
company, and expert to one place. Users get full access to their required medicines in
one place. The in-app features will help you manage online medicine requests and
manage delivery. Several healthcare equipment and tools will be easy to sell online to
global users. Therefore, the online medicine delivery aggregator app becomes the best
way to provide services to people and expand the business.

5. Further, the on-demand medicine delivery app has promising growth probabilities for
investors. Find a reliable on-demand medicine delivery app development company
because the demand is high for innovative and fast medicine delivery applications.
Whichever business model is suitable to your budget and goals, you can start from that.
Later, you can expand your business and upgrade your app to the next level.
Monetization Strategies for
Medicine Delivery Application
The end goal of hiring on-demand medicine delivery app development is to bring the
business online to make profits while delivering services. Thus, you must have a sturdy
monetization plan to run a medicine delivery service business for the long term.
Subscription
You can release several subscription plans to set up profiles on the online medicine
delivery app platform. These subscription plans must vary offering the most basic
benefits to the expensive premium plan. So, every small and big healthcare
establishment can set up an online medical store. Most subscription plans are available
on a weekly, monthly, or yearly basis.
Commission-based Model
On every purchase on your online medicine delivery app, you can charge a fixed
percentage from medical service providers. Usually, online pharmacy apps earn from
15% to 40% through commission. Since medicines and healthcare items have become

6. essential, and the app platform offers a diverse and broad user base, medical service
providers are willing to pay commissions.
In-app Advertisement Opportunities
In-app advertisements of various healthcare enterprises on your online medicine
delivery platform are a great way to generate money. Several medical experts and
pharma companies offer advertisement fees to run their ads on such online platforms.
The ads can be related to pharmaceutical companies, laboratories, hospital chains,
insurance companies, medical experts, etc.
Recommendation List
You can charge a fee to feature the pharmaceutical companies or particular services for
users to see on the home page. Besides the recommendation list, it can be any other
special section to show the sponsored results for users.
These are some of the most popular monetization methods to consider. Find more
marketing paths after thorough market research and discussion with your digital
marketing team.
Pivotal Benefits of A Prescription
Delivery App
An online medicine delivery app service exhibits many benefits. Whether it is senior
citizens, kids, or young people, anyone can use the mobile app and have medicines
delivered to their doorstep.

7. Quick Booking: People can save time by ordering their medicines online. They only
need to register themselves on the on-demand medicine delivery app platform and shop
online for the required medicines from the comfort of their homes.
Also Read:On-Demand App Development – A Complete Guide!
24/7 Accessibility: Users get to keep their medical documents in an on-demand
medicine delivery mobile app and access them in their time of need. I.e. They can
update and access their online medical records 24/7.
Digital Flexibility: Most on-demand medicine delivery apps provide the facility to operate
on various digital devices, such as smartwatches and personalized items. They also
follow the guidelines of HIPAA and PIPEDA.
Availability: Users know about the availability of medicines and other healthcare items
through the medicine delivery application. So, They can pre-book medicines as per
requirements.
Diverse Service Facilities: Many online medicine delivery apps offer advanced features,
such as online consultation, expert advice, healthcare blog, the latest development in
healthcare, etc.
How Does Online Medicine
Delivery App Work?

8. Before you contact a mobile app development company, you must understand the
working of the online medicine delivery mobile app.
1. The user login into the app platform using a login credential and goes through the
two-step verification process.
2. The user sets up their profile and starts searching for medicines they require using
the search engine using the company name or medicine name.
3. After selecting the required medicines and medical items in the shopping cart, the
user gets the bill in the app. The online payment system helps with digital payments
instantly.
4. The medicine delivery app company gets the delivery request and starts the
packaging process.
5. They deliver the medicine to the destination via delivery personnel or courier
services.
Besides requesting medicines and other healthcare items online, the user can also
consult medical experts via in-app features, call emergency ambulances, and take
advantage of several other benefits in times of need.

9. Medicine Delivery App Key
Features
1.Features for Admin
The admin is the sole owner of the on-demand medicine delivery mobile application.
The object of an admin is the smooth governance of the online medicine delivery
business. Several in-app features help the admin ensure effective functionality and
business expansion without any hassle.
Here, let's look at those in-app features in detail-
Login to Dashboard
Admin needs to log in to access the medicine delivery app. Now, the admin updates
their business details on the app platform to start working. The login credentials are
shared with the admin only.
Team Management
Effective team management is one of the most crucial tasks in any business. Admin
must hire efficient employees for the business's success. The in-app features help the
admin from distributing tasks among team members & getting analysis reports to
overseeing the smooth business flow & business performance in real-time.
Stock Management

10. Managing stock is one of the most crucial features of a medicine delivery app. The
admin does not need to go to the warehouse and get the medicine stock updations. The
online medicine delivery app eliminates the need to keep the physical log book. With
each medicine and equipment sale, the stocks automatically get updates. Once the
particular item goes down below the mandatory quantity limit, the in-app feature will
send you reminders. It also helps keep track of expiration dates. So, you can throw
away unsold expired medicines on time.
Data Management
The data management includes timely updation of finances, tax filings, commission
collection, new registrations of customers and clients, upgradation, and many more
things. The admin can keep their digital data, including licenses and certifications on the
app platform. The medicine delivery app developers install the security features before
giving the pharmacy app to the admin.
Analytic Report
The best way to examine the business performance and your customer behavior is to
analyze the business activity regularly. The most useful tool to use these days is Google
Analytics. You can get to know customer behavior, receive real-time analytic reports,
know your consumer base, and many more things. Therefore, it will be easier for you to
strategize business models and design marketing campaigns to attract more consumers
to your platform.
Complaint Management
Along with feedback and reviews, complaints also help the admin to understand the
customers’ needs. This feature will help the admin to know about people’s queries and

11. problems. So, they can resolve the issues as soon as possible. The sooner you resolve
the issue, the better your customer relationship will be. For better customer relationship
management and business growth, your medicine delivery services must be
customer-centric only.
Offers and Discounts
Offers and discounts help medicine delivery app companies to attract more of their
target audience. In addition, such offers help medicines to reach the right people at the
time. Otherwise, they can go to waste after the expiration date. Another way to attract a
target audience is by releasing coupons. For example, a coupon for first-time medicine
app users is a good way to gain customers.
Push Notifications
Push notifications are useful to get real-time notifications about various business
activities. Push notifications also help market offers, discounts, and coupons to people
in less time.
Features for Pharmacy App Panel
The other important app panel is the pharmacy app panel, specifically for medicine &
medical equipment providers or pharma companies. Therefore, the features present in
the app panel benefit the business working of these establishments. Let’s look at those
features-
Registration

12. Every pharma company, pharmacy store, or medical service provider that wants to set
up an online store on the medicine delivery app needs to register itself. They must use
their business Email ID, set up a password, and pass a two-step verification process.
Business Profile Setup
The next step is setting up a comprehensive business profile. The business details,
such as licenses, certificates, address, achievements, and other business information is
essential to add. This way, businesses establish transparency and credibility.
In-app Payment System
The in-app system is useful for both customers and medical service providers. As more
people are opting for cashless payments, it is wise to offer different digital payment
systems. The most common cashless options include credit/debit cards, net banking,
digital wallets, UPI, and more.
Subscription Plans
The medicine app delivery company offers various kinds of subscription plans. The
service providers set up their online medical store based on the chosen subscription
plan. For example, the most basic plan includes the most basic choices, while the
premium plans include advertisements, recommendations, and promotions. In addition,
the benefits vary based on the timeline (weekly, monthly, or yearly) of a subscription
plan.
Price Setup

13. The next important feature is setting up prices for every medicine available in the stock.
Every medical company decides the price of medicines and other healthcare items. If
there is an offer or discount on medicines or healthcare items, the service providers set
the discounted price. Users can also compare the prices among different companies.
Product Description
The product description includes the product details about uses, precautions and
warnings, and other required information. It helps users to make the right choice and
choose the right medicine.
Accept/Reject Requests
The medicine delivery app company allows medicine providers to accept or reject
requests based on the stock available. In addition, if the medicine is not available, the
display on the section of that particular medicine states that as 'out of stock.' Further, in
some countries, the delivery of certain medicines is prohibited. It can be another reason
to reject the user's request.
Online Tracking
Once the online payment is received, the on-demand medicine delivery app company
cuts its commission and transfers the rest amount to the medical service provider. After
receiving the payment info, the pharmacy store starts packaging. The pharmacy store
and user can track the package from the packaging till the package reaches the
destination.
Feedback/ Reviews

14. Every medicine delivery app business thrives only when it gets customer feedback.
Customer opinions help aggregator medicine apps to improve and provide better
facilities. It is the best way to improve and eliminate fake medical shops or scammers
from the online pharmacy app platform.
Push Notification
Push notifications help medicine service providers to stay alert for new requests,
delivery, payment confirmation, and other pharmacy app company notifications. It also
tells them to stock their medicine for online sale once it goes out of stock.
3. Features for Customers
The easier the navigation appears, the better the pharmacy app functionality will be.
Customers of all ages must feel the ease to use the app at any time. Here, you will see
the key features every medicine delivery app panel must have.
Registration
Customers need to register themselves on the on-demand medicine delivery app via
Email ID or Phone number. Then they need to pass a two-step verification process. It
helps to keep the scammers away.
Profile Setup
A profile setup is a next step customers must go through after logging in to the online
medicine delivery app platform. It includes the user name, address, area code, age, and
prescription details.

15. Search Option
The search option is to find the right medicines using a name or company. The pharma
company provides complete information about medicines. So, users can find the right
medicines without any trouble and buy them.
Filter Option
To eliminate unwanted options, a filter has many filtering options. It comes under the
advanced search option designed to lead the customers directly toward their desired
results. It includes a medical service provider, company name, price, and many more
options.
Online Cart
The digital cart in the on-demand medicine delivery app is useful to collect the selected
medicine and other healthcare items before checking out. Users can select the
medicines online and add them to their shopping cart before billing. The items can also
be added or removed as per choice.
In-app Payment
The in-app payment system is the easiest way to complete online shopping. Users can
save their digital payment details via in-app payment options. It is the most popular
option among every age group these days.
Offers, Discounts, and Coupons

16. Every on-demand medicine delivery app company releases numerous attractive
discounts, seasonal sales, offers, and coupons with many benefits. These marketing
techniques help healthcare companies to get more registered customers while
customers receive budget-friendly medicines online.
History and Reorder
Customers can reorder previously ordered medicines and other healthcare items
through the history option. They do not need to search for the same medicines
repeatedly.
Scheduled Medicine Booking
Some online pharmacy app companies allow users to set up a schedule to order
medicines. Users can save their prescription details and schedule the timeline for
autofill instead of ordering the same medicines repeatedly.
Help Center
Every medicine delivery app company sets up a customer care department to cater to
consumers' needs and requirements. Users can go to the help center and resolve their
queries via text messages or audio calls. The media sharing option also helps to ask
questions.
GPS Tracking
The user can track their package via an in-app GPS tracking system. Several GPS
tracking is available. Yet, the most used GPS navigation system that on-demand

17. medicine delivery app development companies use is Google Maps for being the most
accurate and popular.
Feedback and Ratings
Customers can give their opinion about on-demand medicine delivery app companies
and their services. Their opinions help companies to improve or upgrade their services.
Other users also get to know about the company culture.
Push Notifications
A study shows that most smartphone users open push notifications more than Emails.
Therefore, medicine delivery app companies use push notifications to send alerts
concerning marketing campaigns, sales offers, delivery notifications, and more.
4. Features for Couriers
Couriers play a crucial role in delivering medicines on time. Several in-app features help
them navigate the location, even if they are in remote areas. Let's look at some of the
key features a delivery app panel must have-
Registration
The delivery people need to register themselves on the on-demand medicine delivery
app panel via Email ID or mobile phone number. Then they need to pass a two-step
verification process to start their delivery tasks.
Profile Setup

18. The profile setup includes name, experience, ratings, profile picture, and more. Once
their profile is set up, they can start performing their scheduled work without delay.
Scheduling
After setting up a profile, the delivery people can start their delivery process. They are
given a schedule and delivery packages to deliver on time.
Online Navigation
The online navigation system helps delivery personnel to deliver packages without any
hassle, even to remote areas. The most useful navigation tool that most on-demand
medicine delivery app development companies use is Google Maps.
Delivery Notification
Once the package is safely delivered, the user confirms the delivery. Then the delivery
person and company get the notifications.
Push Notifications
The push notification feature is useful to keep track of company notifications, schedules,
user ratings & feedback, and many more.
Now, you know all the key features an on-demand medicine delivery app must have in
all four panels. It's time to look at the advanced technical features useful for an online
medicine delivery application.

19. Advanced Features in An
On-demand Medicine Delivery App
Advanced technical features help users, service providers, and medical experts to
smoothly perform their respective duties. Also, they increase the popularity of the
on-demand medicine delivery app among the masses. Let's look at the most advanced
technical features in an online pharmacy app-
Online Healthcare Features: You can ask your medicine delivery app development
company to incorporate the advanced in-app health measurement features in your
online pharmacy app. It includes a heartbeat monitor, BMI calculator, and more. Such
features are AI-powered tools and can make the mobile app more futuristic.
Online Medical Expert: By introducing an online consultation feature into your online
pharmacy app, you can attract numerous patients to your online platform. Patients can
consult the doctor via in-app chat or calling option and share their medical files via the
media sharing option. Thus, an on-demand medicine delivery app also helps far-located
people get the required medical help on time.
In-app Document Management: The online medicine delivery app development
company can help you introduce a new advanced feature for customers. They can use
the in-app cloud storage feature to save their medical files. When they need it, they can
easily access it anywhere. Thus, their medical files will always be with the patient.

20. Nearby Lab Guidance: In case, the doctor advises some tests and patients need to go
to the pathology lab. Then, these in-app features can help patients find a good
pathology lab nearby. Patients don't need to go anywhere and find the best and most
affordable pathology lab within minutes.
Multilingual Support: If you want to make your on-demand medicine delivery app
successful, then it is advisable to add this multilingual feature to your mobile app.
People from various backgrounds and cultures will be comfortable using the app in their
preferred language. Therefore, it is better to add several regional and international
languages to the online pharmacy app.
Currency Conversion Feature: Since people belong to different nations, they will prefer
online payment options. In that case, it is better to give the option to choose their
currency feature. So, they know how much they are paying for their purchases.
Informative Blogs:
Online medicine delivery applications are accessible to users all the time. A medicine
delivery app company can take advantage of it and launch an informative blog for its
users. It will help people to take precautions and make better health choices besides
ordering medicines online.
In the end, these futuristic features will help you attract your target audiences
worldwide. You can conduct your market research and add more advanced features to
make your online medicine delivery application adaptable to user demands.

21. Team Structure for An On-demand
Medicine Delivery App
Development
A competent team structure decides the quality of web and mobile app development.
You must hire a talented and experienced medicine delivery app development company.
To do so, you must check their credibility and previous work. Also, get to know the
development team structure before you hire them.
Project Manager
A project manager is responsible for the quality development of web and mobile apps in
the company. The person in-charge is directly in contact with company owners and
clients. A PM ensures the delivery of quality services within the budget range.
Team Lead
A team oversees the operations during the medicine delivery app development process.
A TL helps assign roles in the development team and is responsible for the timely
completion of assigned tasks within budget.
UI/UX Designers

22. Before developers start working on any web and mobile app development project, the
UI/UX designers create the client-side medicine delivery app designs. Hence, the client
can visualize the final outlook of their medicine delivery app.
Frontend and Backend Developers
Frontend and backend developers assist in developing the client-side and server-side
applications respectively. Several programming languages, such as JavaScript, C++,
Python, and others programming languages are used depending on the project.
Cross-platform App Developers
These days, cross-platform frameworks, such as Flutter and React Native are used in
most web and mobile app development. The reason behind this trend is the advantages
of a single code base, less time consumption, and a budget-friendly development
process. Even then, still many people choose Android and iOS mobile app development
services.
QA and Test Engineers
Quality analysts and test engineers ensure the quality of the medicine delivery app.
They check the quality of the mobile app at every stage of medicine delivery app
development and approve it only when it passes the industry standard quality test.
Thus, in the end, it saves the extra cost and minimizes the possibility of error.

23. Cost Determination of On-demand
Medicine Delivery Application
Online medicine delivery services are most in-demand with a promising future in sight.
After the Pandemic, the demand for online medicine delivery applications has only
increased. Same as other on-demand applications, the on-demand medicine delivery
app development also cost a significant amount. It is also tough to determine the exact
cost of online pharmacy app development. Still, it is possible to estimate the
approximate development cost to some extent by considering several cost-affecting
features. This way, you will know the budget range and how much funds you need to
raise.
The cost-affecting factors in an on-demand medicine delivery mobile app include the
medicine delivery app development platform, developers’ hourly rate, mobile app
development company's geo-location, key features, business model, third-party
integration, and others. If you choose to customize a white-label medicine delivery app
software, then the total cost reduces significantly along with app development time.
Generally, it takes about $15,000 to $28,000 to develop a feature-rich medicine delivery
application in India. In developed countries, such as the USA, the UK, and Australia, the
total development cost is high comparatively.
Conclusion

24. The on-demand medicine delivery apps are one of the fastest-growing on-demand apps
worldwide. From food delivery apps to handyman apps and agriculture apps, people
prefer online medicine delivery apps for quick medicines delivery and other healthcare
items to their doorstep. The new technological innovations are also helping the
healthcare industry to step up and offer more unique features. Hence, the online
pharmacy delivery industry has been thriving. In addition, it's been generating
unprecedented revenues for the last few years. More online pharmacy apps will get
launched in the future. If you are also looking to develop an online pharmacy delivery
mobile app, consult a local medicine delivery app development company.
Frequently Asked Questions
Q1. What are the causes of the failure of the medicine delivery app?
Low-quality UI/UX, incompetent development team, lack of proper marketing, and not
following the privacy rules are the main reasons medicine delivery apps fail.
Q2. How to start an on-demand medicine delivery mobile app?
You need to conduct proper market research in the beginning and form a business
team. Then choose a suitable business model and hire a good medicine delivery app
development company. After the launch with the help of the marketing team, keep the
pharmacy app updated.
Q3. What government rules and regulations must be followed in the medicine
delivery app?

25. The most followed government rules and regulations needed to be followed when
handling patient information and offering medications include FDA, HIPAA, CDSCO,
and GDPR.
Q4. Is the medicine delivery business profitable?
As the demand for instant medical assistance and medicines is growing, it is safe to say
that the medicine delivery business is profitable.