This document discusses improving a business development culture. It begins by defining what a business development culture is and noting a common paradox where the best business developers do the least business development. It then lists some challenges such as job specifications and benefits such as mutual value and premium service. The document provides an 11 point checklist for an active cross-selling culture and open ownership. It includes self-assessment questions about promoting other teams, recognizing collaboration, keeping in contact with clients, and credibility when discussing technical roles. It notes the typical phases businesses go through from volume to effectiveness. The overall goal is to improve a business development culture through active collaboration, sharing leads and regular client contact.