CASE STUDY „MOBILE APPLICATIONS“


       „iPhone, Android, and all the others“
                by Roland Sigmond

                     May 20th, 2010




          Roland Sigmond - www.rolandsigmond.com
           CreativeCommons. Use it, share it, edit it.
AGENDA

                      1.
Assignment



                    2.
SWOT‐Analysis



               3.
Finding
Target
Markets



                4.
Distribu1on
channels



                5.
Partnering
strategies





         Roland Sigmond - www.rolandsigmond.com
          CreativeCommons. Use it, share it, edit it.
1. THE ASSIGNMENT
•  Create a go-to-market strategy for a global software and services
   company that is planning to release a mobile browser based application
   globally

•  Focus on helping define
    –  Target markets
    –  Distribution channels
    –  Partnering strategies




                               Roland Sigmond - www.rolandsigmond.com
                                CreativeCommons. Use it, share it, edit it.
2. BROWSER BASED MOBILE APPLICATION
SWOT-analysis for browser based mobile apps.

By using browser based mobile applications the app-market grows from millions to billions.
This is impossible with current proprietary solutions.


Strengths
                                                 Weaknesses

‐ 
By‐pass
proprietary
app‐stores
like
iTunes
             ‐
Standards
have
to
be
established
yet

‐
No
need
to
install,
just
view
in
browser
                ‐ 
Very
differing
devices:
screen
resolu1ons,


‐ 
One
app
and
mul1
plaLorm
compa1ble




                 

keyboards
(buTons,
touch‐interfaces),
carriers



(Handsets,
PC)



Opportuni2es
                                              Threats

‐ 
3
Billion
mobile
devices
as
poten1al
market
            ‐
Different
types
of
mobile
browsers

‐
With
Javascript
APIs
even
GPS‐modules
on



             ‐ 
Already
a
huge
amount
of
proprietary
apps





mobile
devices
can
be
accessed.
More
to
come.
           

exis1ng.
Migra1on‐willingness?

‐
All
you
will
need
to
view
HTML5
on
mobile:




A
browser.
Unlike
Flash:
Plugin

‐ 
Entry
barriers
for
developers
are
lower





                                    Roland Sigmond - www.rolandsigmond.com
                                     CreativeCommons. Use it, share it, edit it.
3. FINDING TARGET MARKETS
The key of the go-to-market strategy is the customer.

Understanding the new power of the socially connected customers is essential for success.
It is absolutely neccessary that communication is authentic.


•  Communication
   In order to succeed your company must have an authentic
   communication

•  Knowledge
   Excellent knowledge about target market

•  Relationship
   Open relationship with your target market enables you to get:
     –  Very valuable and genuine information about their motivations, behaviors, desires...
     –  Not only buyers, but fans
     –  Free buzz across all social media platforms


                                 Roland Sigmond - www.rolandsigmond.com
                                  CreativeCommons. Use it, share it, edit it.
3. FINDING TARGET MARKETS
The key of the go-to-market strategy is the customer.

Five steps how to find the target market almost on autopilot.




 1.
ATrac1on
    •  ScaTer
relevant
informa1on



  2.
Scarcity
   •  Limit
admission
to
beta‐version



    3.
Beta
     •  
Authen1c
dialogue
with
early
adopters
during
beta‐phase



  4.
Reward
     •  Just
before
the
official
launch
reward
the
users



  5.
Launch
     •  Consumers
are
fans
already



                                 Roland Sigmond - www.rolandsigmond.com
                                  CreativeCommons. Use it, share it, edit it.
4. DISTRIBUTION CHANNELS
Innovative use of channel distribution is essential

App-store fragmentation is a big problem – but it is also a huge opportunity.




                                                                             

                                   Consequence

 Situa1on
now





                                                                                  Opportunity
                 Fragmenta1on
                    Many
                                         Developers
are

                 of
proprietary
                  handhelds
are
                                looking
for

                 app
stores
                      unaccessible
                                 ways
of
direct

                                                  for
developers
                               distribu1on





                                   Roland Sigmond - www.rolandsigmond.com
                                    CreativeCommons. Use it, share it, edit it.
4. DISTRIBUTION CHANNELS
Innovative use of channel distribution is essential

The distribution process is devided in two phases to accomplish optimum results.



•  Beta-Phase, Now-fall 2010
     –  Develop web app in HTML 5
     –  Host app on own servers
     –  Build cooperation with Wholesale Applications Community (WAC) and use your
        software and services compentences to become a leading part of the project


•  Release-Phase, Starting fall 2010
     –  Portation to the universal BONDI platform used by WAC
     –  When WAC becomes available in the beginning of 2011 the app can be distributed
        across multiple devices simultaneously




                                   Roland Sigmond - www.rolandsigmond.com
                                    CreativeCommons. Use it, share it, edit it.
5. PARTNERING STRATEGIES
Select partners are very important.

The most important partners will be the carriers.



•  Wholesale Applications Community
     –  As part of WAC there is already a pool of partners to cooperate with:
        T-mobile, AT&T, Vodafone, Samsung, Verizon, Telefonica, Sprint, LG, etc.


•  Weaknesses = Opportunities
     –  Every cellphone must have a carrier
     –  But not every cellphone manufacturer has its own appstore


•    Cooperation with the carriers
     –  Because they will be the gateway to all the WAC-apps – and your app:
          •  Carriers have all contacts to customers
             (T-mobile alone has 150 Million customers worldwide vs. sold iPhones so far:
             approx. 8 Million)
          •  Trusted billing mechanisms are already established
                                  Roland Sigmond - www.rolandsigmond.com
                                   CreativeCommons. Use it, share it, edit it.
6. IMPORTANT LAST THINGS
Understand the market and the people.

Apple still does a lot of things right. Learn and make it better, or totally different



•  Don‘t let the carriers rule WAC
     –  They are slow and nobody likes them


•  Apple
     –  Strategical and business decicisons are important, but in the end one question is the
        most important:
         How to compete with Apple‘s sexyness?!
     –  Apple‘s success derives from: Design, usability and myth


•  Open up!
     –  Don‘t just stick to the rules in the book. Break them.
        Be honest and try to create a great service
     – 


                                  Roland Sigmond - www.rolandsigmond.com
                                   CreativeCommons. Use it, share it, edit it.
6. IMPORTANT LAST THINGS
Understand the market and the people.

Apple still does a lot of things right. Learn and make it better, or totally different




                    Feel free to use this presentation as you wish.
                           Please write me what you think!

                                     Roland Sigmond
                                 post@rolandsigmond.com




                                  Roland Sigmond - www.rolandsigmond.com
                                   CreativeCommons. Use it, share it, edit it.

Browser based mobile applications - or how to reach 375x more devices than iPhone's app-store

  • 1.
    CASE STUDY „MOBILEAPPLICATIONS“ „iPhone, Android, and all the others“ by Roland Sigmond May 20th, 2010 Roland Sigmond - www.rolandsigmond.com CreativeCommons. Use it, share it, edit it.
  • 2.
    AGENDA 1.
Assignment
 2.
SWOT‐Analysis
 3.
Finding
Target
Markets
 4.
Distribu1on
channels
 5.
Partnering
strategies
 Roland Sigmond - www.rolandsigmond.com CreativeCommons. Use it, share it, edit it.
  • 3.
    1. THE ASSIGNMENT • Create a go-to-market strategy for a global software and services company that is planning to release a mobile browser based application globally •  Focus on helping define –  Target markets –  Distribution channels –  Partnering strategies Roland Sigmond - www.rolandsigmond.com CreativeCommons. Use it, share it, edit it.
  • 4.
    2. BROWSER BASEDMOBILE APPLICATION SWOT-analysis for browser based mobile apps. By using browser based mobile applications the app-market grows from millions to billions. This is impossible with current proprietary solutions. Strengths
 Weaknesses
 ‐ 
By‐pass
proprietary
app‐stores
like
iTunes
 ‐
Standards
have
to
be
established
yet
 ‐
No
need
to
install,
just
view
in
browser
 ‐ 
Very
differing
devices:
screen
resolu1ons,

 ‐ 
One
app
and
mul1
plaLorm
compa1ble




 

keyboards
(buTons,
touch‐interfaces),
carriers
 

(Handsets,
PC)
 Opportuni2es
 Threats
 ‐ 
3
Billion
mobile
devices
as
poten1al
market
 ‐
Different
types
of
mobile
browsers
 ‐
With
Javascript
APIs
even
GPS‐modules
on



 ‐ 
Already
a
huge
amount
of
proprietary
apps


 

mobile
devices
can
be
accessed.
More
to
come.
 

exis1ng.
Migra1on‐willingness?
 ‐
All
you
will
need
to
view
HTML5
on
mobile:

 

A
browser.
Unlike
Flash:
Plugin
 ‐ 
Entry
barriers
for
developers
are
lower
 Roland Sigmond - www.rolandsigmond.com CreativeCommons. Use it, share it, edit it.
  • 5.
    3. FINDING TARGETMARKETS The key of the go-to-market strategy is the customer. Understanding the new power of the socially connected customers is essential for success. It is absolutely neccessary that communication is authentic. •  Communication In order to succeed your company must have an authentic communication •  Knowledge Excellent knowledge about target market •  Relationship Open relationship with your target market enables you to get: –  Very valuable and genuine information about their motivations, behaviors, desires... –  Not only buyers, but fans –  Free buzz across all social media platforms Roland Sigmond - www.rolandsigmond.com CreativeCommons. Use it, share it, edit it.
  • 6.
    3. FINDING TARGETMARKETS The key of the go-to-market strategy is the customer. Five steps how to find the target market almost on autopilot. 1.
ATrac1on
 •  ScaTer
relevant
informa1on
 2.
Scarcity
 •  Limit
admission
to
beta‐version
 3.
Beta
 •  
Authen1c
dialogue
with
early
adopters
during
beta‐phase
 4.
Reward
 •  Just
before
the
official
launch
reward
the
users
 5.
Launch
 •  Consumers
are
fans
already
 Roland Sigmond - www.rolandsigmond.com CreativeCommons. Use it, share it, edit it.
  • 7.
    4. DISTRIBUTION CHANNELS Innovativeuse of channel distribution is essential App-store fragmentation is a big problem – but it is also a huge opportunity. 
 Consequence
 Situa1on
now
 Opportunity Fragmenta1on
 Many
 Developers
are
 of
proprietary
 handhelds
are
 looking
for
 app
stores
 unaccessible
 ways
of
direct
 for
developers
 distribu1on
 Roland Sigmond - www.rolandsigmond.com CreativeCommons. Use it, share it, edit it.
  • 8.
    4. DISTRIBUTION CHANNELS Innovativeuse of channel distribution is essential The distribution process is devided in two phases to accomplish optimum results. •  Beta-Phase, Now-fall 2010 –  Develop web app in HTML 5 –  Host app on own servers –  Build cooperation with Wholesale Applications Community (WAC) and use your software and services compentences to become a leading part of the project •  Release-Phase, Starting fall 2010 –  Portation to the universal BONDI platform used by WAC –  When WAC becomes available in the beginning of 2011 the app can be distributed across multiple devices simultaneously Roland Sigmond - www.rolandsigmond.com CreativeCommons. Use it, share it, edit it.
  • 9.
    5. PARTNERING STRATEGIES Selectpartners are very important. The most important partners will be the carriers. •  Wholesale Applications Community –  As part of WAC there is already a pool of partners to cooperate with: T-mobile, AT&T, Vodafone, Samsung, Verizon, Telefonica, Sprint, LG, etc. •  Weaknesses = Opportunities –  Every cellphone must have a carrier –  But not every cellphone manufacturer has its own appstore •  Cooperation with the carriers –  Because they will be the gateway to all the WAC-apps – and your app: •  Carriers have all contacts to customers (T-mobile alone has 150 Million customers worldwide vs. sold iPhones so far: approx. 8 Million) •  Trusted billing mechanisms are already established Roland Sigmond - www.rolandsigmond.com CreativeCommons. Use it, share it, edit it.
  • 10.
    6. IMPORTANT LASTTHINGS Understand the market and the people. Apple still does a lot of things right. Learn and make it better, or totally different •  Don‘t let the carriers rule WAC –  They are slow and nobody likes them •  Apple –  Strategical and business decicisons are important, but in the end one question is the most important: How to compete with Apple‘s sexyness?! –  Apple‘s success derives from: Design, usability and myth •  Open up! –  Don‘t just stick to the rules in the book. Break them. Be honest and try to create a great service –  Roland Sigmond - www.rolandsigmond.com CreativeCommons. Use it, share it, edit it.
  • 11.
    6. IMPORTANT LASTTHINGS Understand the market and the people. Apple still does a lot of things right. Learn and make it better, or totally different Feel free to use this presentation as you wish. Please write me what you think! Roland Sigmond post@rolandsigmond.com Roland Sigmond - www.rolandsigmond.com CreativeCommons. Use it, share it, edit it.