This document summarizes ideas from literature on supply chain management. It discusses (1) supply chain value mapping, (2) learning supply chains, (3) strategic and tactical collaborative actions, and (4) the importance of collaboration. It also presents some original ideas, including using business analytics and expert systems to help small and medium businesses predict disruptions. Key gaps in the literature are identified around the need for expert systems to manage complex supply chains and the social and economic impacts of new intelligent supply chain systems.
This document discusses emerging supply chain strategies for new product developments. It summarizes literature on supply chain innovations, inter-organizational collaboration, aligning supply chain and corporate strategies, diffusion in supply chains, and trends in supply chain management. Gaps in the literature are identified around integrating other supply chain organizations in new product development and examining effects beyond the first tier. The document provides background on supply chain management strategies, including cost leadership, differentiation, and focus strategies. It discusses considerations for supplier relationships and lean supply strategies for achieving cost leadership through waste reduction.
Edimo Henrich Week 6-7 Group Leader DiscussionHeinrich Edimo
The document provides a summary of Henrich Edimo's discussion on applying a six sigma approach to quality assurance in global supply chains. It includes sections on synthesizing ideas from literature, gaps in literature, research topic background, references, and an annotated bibliography. The discussion addresses topics like defining global supply chains, measuring supply chain quality using six sigma, ensuring quality is controlled across supply chains, and the risks of poor quality.
which supply chain strategies can guarantee higher manufacturer’s operational...INFOGAIN PUBLICATION
Due to the fact that scientists and practitioners alike have interested on the leveraging manufacturing companies’ operational performance, this research examined which supply chain strategies promise manufacturers higher operational performance. Later on, we clarified whether suitable resources can play an important role in the mentioned causal relationshipsas a moderator and improve the impact of the strategies on operational performance. This study is a descriptive-exploratory research in which primary data was collected from 80 Malaysian manufacturing companies. Bivariate Correlation and Multiple Regression in SPSS was applied for analyzing data. Output showed that many suppliers, few suppliers, and keiretsu network strategies enable manufacturers to achieve satisfactory level of operational performance; but, vertical integration. More importantly, suitable resources can leverage the effect of just vertical integration strategy on operational performance.
A new fuzzy dematel todim hybrid method for evaluation criteria of knowledge ...ijmvsc
Knowledge management (KM) adoption in the supply chain network needs a good investment as well as
few changes in the culture of the entire SC. Knowledge management is the process of creating,
distributing and transferring information. The goal of this study is to Rank KM criteria in supply chain
network in Iran which is important for firms these days. Criterion used in this paper were extracted from
the literature review and were confirmed by supply chain experts. The proposed approach for ranking and
finding out about these criterion is hybrid fuzzy DEMATEL-TODIM, with using fuzzy number as data for
our studies we could avoid uncertainty. The data was gathered from PhD. And Ms. Students in industrial
engineering of Kharrazmi university of Tehran and PhD. And Ms. Students of the management department
of Semnan university. A new hybrid approach was used for achieving the results of this study. This new
hybrid approach ranks data criteria respect to each other, then by using TODIM for ranking respect to
the best situation (gains), the rates of criterion were determined which is a very important advantage.
Dr. Miles Weaver, PhD thesis entitled 'A simulation conceptual modelling methodology for supply chain application'
Awarded from Aston Business School, Aston University.
Relationships among Supplier Selection Criteria using Interpretive Structural...inventionjournals
International Journal of Engineering and Science Invention (IJESI) is an international journal intended for professionals and researchers in all fields of computer science and electronics. IJESI publishes research articles and reviews within the whole field Engineering Science and Technology, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
Greening the supply chain for Advantagemilesweaver
Dr. Miles Weaver, Senior Lecturer at Leicester Business School invited to talk at the:
http://greenlightfestival.org/
Leicester first festival on 'sustainable' living held at De Montfort University.
Miles contributes to a module titled 'Green Business' in Leicester Business School, UK.
This document discusses emerging supply chain strategies for new product developments. It summarizes literature on supply chain innovations, inter-organizational collaboration, aligning supply chain and corporate strategies, diffusion in supply chains, and trends in supply chain management. Gaps in the literature are identified around integrating other supply chain organizations in new product development and examining effects beyond the first tier. The document provides background on supply chain management strategies, including cost leadership, differentiation, and focus strategies. It discusses considerations for supplier relationships and lean supply strategies for achieving cost leadership through waste reduction.
Edimo Henrich Week 6-7 Group Leader DiscussionHeinrich Edimo
The document provides a summary of Henrich Edimo's discussion on applying a six sigma approach to quality assurance in global supply chains. It includes sections on synthesizing ideas from literature, gaps in literature, research topic background, references, and an annotated bibliography. The discussion addresses topics like defining global supply chains, measuring supply chain quality using six sigma, ensuring quality is controlled across supply chains, and the risks of poor quality.
which supply chain strategies can guarantee higher manufacturer’s operational...INFOGAIN PUBLICATION
Due to the fact that scientists and practitioners alike have interested on the leveraging manufacturing companies’ operational performance, this research examined which supply chain strategies promise manufacturers higher operational performance. Later on, we clarified whether suitable resources can play an important role in the mentioned causal relationshipsas a moderator and improve the impact of the strategies on operational performance. This study is a descriptive-exploratory research in which primary data was collected from 80 Malaysian manufacturing companies. Bivariate Correlation and Multiple Regression in SPSS was applied for analyzing data. Output showed that many suppliers, few suppliers, and keiretsu network strategies enable manufacturers to achieve satisfactory level of operational performance; but, vertical integration. More importantly, suitable resources can leverage the effect of just vertical integration strategy on operational performance.
A new fuzzy dematel todim hybrid method for evaluation criteria of knowledge ...ijmvsc
Knowledge management (KM) adoption in the supply chain network needs a good investment as well as
few changes in the culture of the entire SC. Knowledge management is the process of creating,
distributing and transferring information. The goal of this study is to Rank KM criteria in supply chain
network in Iran which is important for firms these days. Criterion used in this paper were extracted from
the literature review and were confirmed by supply chain experts. The proposed approach for ranking and
finding out about these criterion is hybrid fuzzy DEMATEL-TODIM, with using fuzzy number as data for
our studies we could avoid uncertainty. The data was gathered from PhD. And Ms. Students in industrial
engineering of Kharrazmi university of Tehran and PhD. And Ms. Students of the management department
of Semnan university. A new hybrid approach was used for achieving the results of this study. This new
hybrid approach ranks data criteria respect to each other, then by using TODIM for ranking respect to
the best situation (gains), the rates of criterion were determined which is a very important advantage.
Dr. Miles Weaver, PhD thesis entitled 'A simulation conceptual modelling methodology for supply chain application'
Awarded from Aston Business School, Aston University.
Relationships among Supplier Selection Criteria using Interpretive Structural...inventionjournals
International Journal of Engineering and Science Invention (IJESI) is an international journal intended for professionals and researchers in all fields of computer science and electronics. IJESI publishes research articles and reviews within the whole field Engineering Science and Technology, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
Greening the supply chain for Advantagemilesweaver
Dr. Miles Weaver, Senior Lecturer at Leicester Business School invited to talk at the:
http://greenlightfestival.org/
Leicester first festival on 'sustainable' living held at De Montfort University.
Miles contributes to a module titled 'Green Business' in Leicester Business School, UK.
EFFECTS OF SUPPLIER EFFECTIVENESS ON ORGANIZATION PERFORMANCE AT KENYA SEED C...paperpublications3
This document summarizes a research study on the effects of supplier effectiveness on organizational performance at Kenya Seed Company in Kitale, Kenya. The study aims to determine the impact of supplier agility, process visibility, supplier willingness, and supplier capabilities on an organization's operational, relational, and transformational performance. A sample of 190 employees from Kenya Seed Company participated in focus groups, interviews, and surveys. The findings showed that supplier effectiveness can significantly influence organizational performance both positively and negatively. Specifically, all four components of supplier effectiveness were found to impact the three dimensions of organizational performance. When supplier effectiveness is high, organizational performance is also high. Therefore, developing effective supplier relationships is concluded to be an important strategic tool for improving performance.
This document summarizes a presentation about the next frontier for environmental, social, and governance (ESG) research and ratings. It discusses how ESG metrics and measurements are moving from qualitative to quantitative and from niche to critical mass coverage. It also describes the establishment of a Center for Ratings Excellence to develop ESG rating principles and standards through research labs and collaborations. Finally, it addresses the need for standardized ESG metrics to properly value externalities and enable more efficient capital allocation.
1. The study investigates whether a differentiation strategy or a cost leadership strategy leads to more sustainable financial performance.
2. Prior research has found both strategies can improve contemporaneous performance, but a differentiation strategy may provide advantages that are harder for competitors to imitate, leading to sustained performance over time.
3. The authors use factor analysis and regression on archival data of over 12,000 firm-years to examine the relationship between strategic positioning and multiple dimensions of sustainable performance, including earnings, cash flows, and risk.
Reviewing Methodology of research Papersneerajshahi
The document discusses five research papers on corporate sustainability and human resource management. It summarizes the methodology used in each paper. The papers primarily used quantitative research methods like surveys, secondary data collection, and statistical analysis. They collected data from sources like corporate reports, websites and questionnaires. Methods of analysis included literature reviews, hypothesis testing, and regression models. The document interprets the common methods and concludes there is still scope for future research to better define concepts and relationships regarding sustainability, stakeholders, and business goals.
This document summarizes a research article that examines the effect of competitive strategies on firm performance in the pharmaceutical industry. The researchers analyzed data from 200 CEOs in the German pharmaceutical industry using statistical techniques. Their key finding was that while differentiation strategy was significantly related to higher firm performance, cost leadership strategy was not related to performance. The researchers argue this contingency on firm entry timing provides implications for aligning competitive strategy with when a firm enters an industry.
ROLE OF SUPPLIER MANAGEMENT PRACTICES IN OPTIMIZATION OF OPERATIONAL PERFORM...muo charles
ROLE OF SUPPLIER MANAGEMENT PRACTICES IN OPTIMIZATION OF OPERATIONAL PERFORMANCE IN TELECOMMUNICATION SERVICE INDUSTRY IN KENYA. A CASE OF SAFARICOM LIMITED KENYA
This report summarizes the key findings of a survey of 538 organizations and case studies of 8 companies regarding their experiences with distributed work. The main findings are:
1) Distributed work is still new and being adopted across sectors and organization sizes, with most respondents still in early stages of implementation.
2) While unassigned space is common, most organizations only use it for a portion of employees like contractors and interns, and only a minority accommodate over 30% of full-time staff this way.
3) Distributed work is allowing "growth without growth" as organizations are increasing staff numbers while decreasing space needs per person, improving space-sharing ratios.
4) New technologies focus more on infrastructure like tele
This document summarizes a research paper that examined how Australian construction companies approach employee safety, well-being, and training as resources to improve sustainability performance. The research analyzed annual reports and websites of the top 20 construction companies. It found that most companies prioritize employee safety and larger companies also emphasize well-being. Around half provided training though mandatory health and safety training was common. Public and private companies showed no significant differences in practices. Safety and well-being, and training and well-being, were positively correlated. The research contributes to understanding how employee skills can boost sustainability performance.
Service Quality, Patient Satisfaction, Word Of Mouth, and Revisit Intention i...YogeshIJTSRD
This study investigates the relationship between service quality, patient satisfaction, word of mouth WOM , and revisit intention among dental patients in a clinic, Thailand. The research employed a quantitative approach in data collection for statistical analysis. Quota sampling equally among four age groups was used, and 352 completed copies of self administered questionnaires were returned. The proposed theoretical framework was identified the model adopting PLS SEM. Findings reveal that patient satisfaction is a mediator between service quality and its outcomes of WOM and revisit intention. Referring to elements of service quality, empathy is the highest factor influencing patient satisfaction Beta=0.411, p 0.001 , followed by reliability Beta=0.183, p 0.05 , tangibles Beta=0.119, p 0.05 , assurance Beta=0.077, p 0.05 , and responsiveness, Beta=0.053, p 0.05 at R square 0.556. Revisit intention can be predicted by patient satisfaction by 53.4 percent Beta=0.731, p 0.001,R2=0.534 , and WOM can be explained by patient satisfaction by about 42.9 percent Beta=0.655, p 0.001, R2=0.429 . The study was limited to private dental practice a dental clinic . Thus, the extension to clinics around this area should be considered. Moreover, the researcher suggested comprehensive coverage of other predictors in further research. The implications are managers would emphasize healthcare service quality management to satisfy their patients because it creates positive word of mouth and a revisit intention among dental clinic’s patients. Supaprawat Siripipatthanakul "Service Quality, Patient Satisfaction, Word-Of-Mouth, and Revisit Intention in A Dental Clinic, Thailand" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-5 , August 2021, URL: https://www.ijtsrd.com/papers/ijtsrd43943.pdf Paper URL: https://www.ijtsrd.com/management/marketing/43943/service-quality-patient-satisfaction-wordofmouth-and-revisit-intention-in-a-dental-clinic-thailand/supaprawat-siripipatthanakul
This document presents a methodology called grey-DEMATEL (Decision Making Trial and Evaluation Laboratory) to evaluate relationships between different green supplier development programs. It introduces categories of potential green supplier development programs and reviews literature on evaluating these programs and green supply chain management. The goal is to help organizations prioritize investments and understand influence relationships between programs. The methodology involves identifying programs, collecting managerial inputs on relationships, converting these to numerical data, applying DEMATEL steps, and generating a diagram showing program prominence and causal effects to guide management.
A REVIEW OF SUSTAINABILITY PERFORMANCE OF AUSTRALIAN CONSTRUCTION ORGANISATIONSFatima Afzal, PhD
This document summarizes a study that examined the sustainability practices and performance of 20 large Australian construction companies. The study reviewed annual reports, sustainability reports, and company websites to analyze how the companies disclose commitments to sustainability and report on economic, social, and environmental performance. The results found that while some large companies addressed all three dimensions of sustainability, sustainability practices are still emerging for most companies in the sample, which primarily state sustainability values but provide little information on actual practices. The study used indicators from the Global Reporting Initiative framework to evaluate sustainability performance.
Sustainable supplier selection: the effect of logistical collaboration on log...IJERA Editor
This research assesses the effect of buyer-supplier collaboration on logistical performance by considering sustainable criteria. The paper presents the results of a survey with 124 respondents of the Brazilian organizations to understand the relationship among Third-Party Logistical (3PL), Consumer Packaged Goods (CPG) industry and Carriers. The results disclose that elements of logistical collaboration (interpersonal, tactical and strategic) exert positive influence in logistical performance (reliability, transport and risk). The interpersonal and strategic collaboration indices positively influence the reliability, which performs the highest-level performance index.
This presentation shows how discretionary investments in Corporate Responsibility lead to strategic and financial benefits for the businesses. This study reinforced the literature surrounding the stakeholder theory and the resource-based view of the firm in addressing the research objectives and its implicit hypotheses. At the same time, it also pushes forward the 'shared value' notion.
Dr. Veronica Martinez presented research on developing a method to assess customer value-in-use of product-service systems. The research team adapted the repertory grid technique from psychology to interview customers about their experiences with three different product-service providers. Frequency analysis and the Honey technique were used to analyze the data and identify the most important constructs. Key findings showed customers had difficulty articulating feelings, and the repertory grid technique helped elicit important constructs. The research provided novelty through the operationalization of value-in-use assessments and showing how value can vary between end-users and decision-makers in business-to-business environments.
11.factors causing reversed bullwhip effect on the supply chains of kenyan firmsAlexander Decker
This study examined factors that cause supply chain variability, known as the reverse bullwhip effect, along the supply chain of Kenya Pipeline Company. The researchers conducted interviews and collected data through questionnaires from 5 depots along the supply chain. The findings suggested that capacity constraints were a major factor contributing to supply chain inefficiencies. Specifically, the downstream storage capacity was much larger than the upstream utilization capacity, limiting product flow to end sale points. The conclusion was that the supply chain was inefficient due to challenges related to capacity and government intervention. Recommendations included strategies to adjust capacity, upgrade equipment, add manpower and machine hours, and reduce disruptive government intervention.
This document discusses the internal informative value of ESG disclosure through sustainability reporting (SR). It first provides background on responsible investing and SR. It then reviews literature finding a positive relationship between ESG disclosure and firm value through external informative value. The document develops the hypothesis that SR also provides internal informative value by increasing operational performance when used as a management control system. Regression analysis of S&P 1200 firms from 2002-2014 finds SR index is positively associated with future profitability, supporting the internal informative value hypothesis. The implications are that ESG disclosure provides firm value not just from external but also internal informative value through improved operational efficiency.
This document summarizes a presentation given at the 1st International Conference on Management and Communication about implementing sustainability standards in the Nigerian shea butter supply chain network. The presentation discusses the shea butter industry in Nigeria, the research question examining how sustainability standards are implemented in the supply chain, and a literature review finding few studies look at external actors' roles. It presents a conceptual model based on Pettigrew's contextual approach and findings that traditional supply chains lacked sustainability considerations, while external actors now collaborate to promote standards through organizations like the Global Shea Alliance and village initiatives.
This paper sheds light on the regulatory background of responsible organisational behaviour. Several governments are stepping in with their commitment for corporate governance as they are setting their social and environmental responsibility agenda through different frameworks. Many countries are following the guidelines of the International Labour Organisation (ILO) and the Organisation for Economic Cooperation and Development (OECD). These international organisations have provided highly recognised international benchmarks for transparent and accountable practices. This paper also made reference to some of the relevant European Union(EU) Expert Group recommendations for non-financial reporting. It transpires from the pertinent literature review that businesses are encouraged to adopt the reporting instruments of nongovernmental organisations. Finally, this paper concludes by proposing that the way forward is to have a more proactive government regulation which creates shared value by contributing to the wider societal and environmental objectives.
A brief literature review on decision methods analysis for 3 pl selectionAli Elkhateb
This document provides a literature review and analysis of existing methods for evaluating and selecting third-party logistics (3PL) providers. It analyzes 50 academic articles on 3PL selection methods published between 1997-2008. The majority of methods considered a mixed qualitative and quantitative approach, using criteria like quality, cost, and services to evaluate candidates. The document categorizes the methods as qualitative, quantitative, or mixed. Most used a mixed method, with some initial quantitative screening followed by qualitative analysis from an expert team. The literature review aims to provide a reference on current 3PL selection research and the characteristics of different evaluation methods.
Curlew Research Brussels 2014 Electronic Data & Knowledge ManagementNick Lynch
Life Science externalisation and collaboration overview and the challenges that Life Science companies face in delivering successful data sharing with their partners in either Open Innovation or pre-competitive workflows
Access Lab 2020: Context aware unified institutional knowledge services: an open architecture for digital libraries to offer a seamless user journey to content
Alvet Miranda, senior manager or South/West Asia, Oceania and Africa, EBSCO
To describe areas of supply chain management research that are challenging to investigate both theoretically and practically.
To motivate students and young researchers/practitioners to work on this area of supply chain management research.
To link these research areas with their future academic and professional careers.
EFFECTS OF SUPPLIER EFFECTIVENESS ON ORGANIZATION PERFORMANCE AT KENYA SEED C...paperpublications3
This document summarizes a research study on the effects of supplier effectiveness on organizational performance at Kenya Seed Company in Kitale, Kenya. The study aims to determine the impact of supplier agility, process visibility, supplier willingness, and supplier capabilities on an organization's operational, relational, and transformational performance. A sample of 190 employees from Kenya Seed Company participated in focus groups, interviews, and surveys. The findings showed that supplier effectiveness can significantly influence organizational performance both positively and negatively. Specifically, all four components of supplier effectiveness were found to impact the three dimensions of organizational performance. When supplier effectiveness is high, organizational performance is also high. Therefore, developing effective supplier relationships is concluded to be an important strategic tool for improving performance.
This document summarizes a presentation about the next frontier for environmental, social, and governance (ESG) research and ratings. It discusses how ESG metrics and measurements are moving from qualitative to quantitative and from niche to critical mass coverage. It also describes the establishment of a Center for Ratings Excellence to develop ESG rating principles and standards through research labs and collaborations. Finally, it addresses the need for standardized ESG metrics to properly value externalities and enable more efficient capital allocation.
1. The study investigates whether a differentiation strategy or a cost leadership strategy leads to more sustainable financial performance.
2. Prior research has found both strategies can improve contemporaneous performance, but a differentiation strategy may provide advantages that are harder for competitors to imitate, leading to sustained performance over time.
3. The authors use factor analysis and regression on archival data of over 12,000 firm-years to examine the relationship between strategic positioning and multiple dimensions of sustainable performance, including earnings, cash flows, and risk.
Reviewing Methodology of research Papersneerajshahi
The document discusses five research papers on corporate sustainability and human resource management. It summarizes the methodology used in each paper. The papers primarily used quantitative research methods like surveys, secondary data collection, and statistical analysis. They collected data from sources like corporate reports, websites and questionnaires. Methods of analysis included literature reviews, hypothesis testing, and regression models. The document interprets the common methods and concludes there is still scope for future research to better define concepts and relationships regarding sustainability, stakeholders, and business goals.
This document summarizes a research article that examines the effect of competitive strategies on firm performance in the pharmaceutical industry. The researchers analyzed data from 200 CEOs in the German pharmaceutical industry using statistical techniques. Their key finding was that while differentiation strategy was significantly related to higher firm performance, cost leadership strategy was not related to performance. The researchers argue this contingency on firm entry timing provides implications for aligning competitive strategy with when a firm enters an industry.
ROLE OF SUPPLIER MANAGEMENT PRACTICES IN OPTIMIZATION OF OPERATIONAL PERFORM...muo charles
ROLE OF SUPPLIER MANAGEMENT PRACTICES IN OPTIMIZATION OF OPERATIONAL PERFORMANCE IN TELECOMMUNICATION SERVICE INDUSTRY IN KENYA. A CASE OF SAFARICOM LIMITED KENYA
This report summarizes the key findings of a survey of 538 organizations and case studies of 8 companies regarding their experiences with distributed work. The main findings are:
1) Distributed work is still new and being adopted across sectors and organization sizes, with most respondents still in early stages of implementation.
2) While unassigned space is common, most organizations only use it for a portion of employees like contractors and interns, and only a minority accommodate over 30% of full-time staff this way.
3) Distributed work is allowing "growth without growth" as organizations are increasing staff numbers while decreasing space needs per person, improving space-sharing ratios.
4) New technologies focus more on infrastructure like tele
This document summarizes a research paper that examined how Australian construction companies approach employee safety, well-being, and training as resources to improve sustainability performance. The research analyzed annual reports and websites of the top 20 construction companies. It found that most companies prioritize employee safety and larger companies also emphasize well-being. Around half provided training though mandatory health and safety training was common. Public and private companies showed no significant differences in practices. Safety and well-being, and training and well-being, were positively correlated. The research contributes to understanding how employee skills can boost sustainability performance.
Service Quality, Patient Satisfaction, Word Of Mouth, and Revisit Intention i...YogeshIJTSRD
This study investigates the relationship between service quality, patient satisfaction, word of mouth WOM , and revisit intention among dental patients in a clinic, Thailand. The research employed a quantitative approach in data collection for statistical analysis. Quota sampling equally among four age groups was used, and 352 completed copies of self administered questionnaires were returned. The proposed theoretical framework was identified the model adopting PLS SEM. Findings reveal that patient satisfaction is a mediator between service quality and its outcomes of WOM and revisit intention. Referring to elements of service quality, empathy is the highest factor influencing patient satisfaction Beta=0.411, p 0.001 , followed by reliability Beta=0.183, p 0.05 , tangibles Beta=0.119, p 0.05 , assurance Beta=0.077, p 0.05 , and responsiveness, Beta=0.053, p 0.05 at R square 0.556. Revisit intention can be predicted by patient satisfaction by 53.4 percent Beta=0.731, p 0.001,R2=0.534 , and WOM can be explained by patient satisfaction by about 42.9 percent Beta=0.655, p 0.001, R2=0.429 . The study was limited to private dental practice a dental clinic . Thus, the extension to clinics around this area should be considered. Moreover, the researcher suggested comprehensive coverage of other predictors in further research. The implications are managers would emphasize healthcare service quality management to satisfy their patients because it creates positive word of mouth and a revisit intention among dental clinic’s patients. Supaprawat Siripipatthanakul "Service Quality, Patient Satisfaction, Word-Of-Mouth, and Revisit Intention in A Dental Clinic, Thailand" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-5 , August 2021, URL: https://www.ijtsrd.com/papers/ijtsrd43943.pdf Paper URL: https://www.ijtsrd.com/management/marketing/43943/service-quality-patient-satisfaction-wordofmouth-and-revisit-intention-in-a-dental-clinic-thailand/supaprawat-siripipatthanakul
This document presents a methodology called grey-DEMATEL (Decision Making Trial and Evaluation Laboratory) to evaluate relationships between different green supplier development programs. It introduces categories of potential green supplier development programs and reviews literature on evaluating these programs and green supply chain management. The goal is to help organizations prioritize investments and understand influence relationships between programs. The methodology involves identifying programs, collecting managerial inputs on relationships, converting these to numerical data, applying DEMATEL steps, and generating a diagram showing program prominence and causal effects to guide management.
A REVIEW OF SUSTAINABILITY PERFORMANCE OF AUSTRALIAN CONSTRUCTION ORGANISATIONSFatima Afzal, PhD
This document summarizes a study that examined the sustainability practices and performance of 20 large Australian construction companies. The study reviewed annual reports, sustainability reports, and company websites to analyze how the companies disclose commitments to sustainability and report on economic, social, and environmental performance. The results found that while some large companies addressed all three dimensions of sustainability, sustainability practices are still emerging for most companies in the sample, which primarily state sustainability values but provide little information on actual practices. The study used indicators from the Global Reporting Initiative framework to evaluate sustainability performance.
Sustainable supplier selection: the effect of logistical collaboration on log...IJERA Editor
This research assesses the effect of buyer-supplier collaboration on logistical performance by considering sustainable criteria. The paper presents the results of a survey with 124 respondents of the Brazilian organizations to understand the relationship among Third-Party Logistical (3PL), Consumer Packaged Goods (CPG) industry and Carriers. The results disclose that elements of logistical collaboration (interpersonal, tactical and strategic) exert positive influence in logistical performance (reliability, transport and risk). The interpersonal and strategic collaboration indices positively influence the reliability, which performs the highest-level performance index.
This presentation shows how discretionary investments in Corporate Responsibility lead to strategic and financial benefits for the businesses. This study reinforced the literature surrounding the stakeholder theory and the resource-based view of the firm in addressing the research objectives and its implicit hypotheses. At the same time, it also pushes forward the 'shared value' notion.
Dr. Veronica Martinez presented research on developing a method to assess customer value-in-use of product-service systems. The research team adapted the repertory grid technique from psychology to interview customers about their experiences with three different product-service providers. Frequency analysis and the Honey technique were used to analyze the data and identify the most important constructs. Key findings showed customers had difficulty articulating feelings, and the repertory grid technique helped elicit important constructs. The research provided novelty through the operationalization of value-in-use assessments and showing how value can vary between end-users and decision-makers in business-to-business environments.
11.factors causing reversed bullwhip effect on the supply chains of kenyan firmsAlexander Decker
This study examined factors that cause supply chain variability, known as the reverse bullwhip effect, along the supply chain of Kenya Pipeline Company. The researchers conducted interviews and collected data through questionnaires from 5 depots along the supply chain. The findings suggested that capacity constraints were a major factor contributing to supply chain inefficiencies. Specifically, the downstream storage capacity was much larger than the upstream utilization capacity, limiting product flow to end sale points. The conclusion was that the supply chain was inefficient due to challenges related to capacity and government intervention. Recommendations included strategies to adjust capacity, upgrade equipment, add manpower and machine hours, and reduce disruptive government intervention.
This document discusses the internal informative value of ESG disclosure through sustainability reporting (SR). It first provides background on responsible investing and SR. It then reviews literature finding a positive relationship between ESG disclosure and firm value through external informative value. The document develops the hypothesis that SR also provides internal informative value by increasing operational performance when used as a management control system. Regression analysis of S&P 1200 firms from 2002-2014 finds SR index is positively associated with future profitability, supporting the internal informative value hypothesis. The implications are that ESG disclosure provides firm value not just from external but also internal informative value through improved operational efficiency.
This document summarizes a presentation given at the 1st International Conference on Management and Communication about implementing sustainability standards in the Nigerian shea butter supply chain network. The presentation discusses the shea butter industry in Nigeria, the research question examining how sustainability standards are implemented in the supply chain, and a literature review finding few studies look at external actors' roles. It presents a conceptual model based on Pettigrew's contextual approach and findings that traditional supply chains lacked sustainability considerations, while external actors now collaborate to promote standards through organizations like the Global Shea Alliance and village initiatives.
This paper sheds light on the regulatory background of responsible organisational behaviour. Several governments are stepping in with their commitment for corporate governance as they are setting their social and environmental responsibility agenda through different frameworks. Many countries are following the guidelines of the International Labour Organisation (ILO) and the Organisation for Economic Cooperation and Development (OECD). These international organisations have provided highly recognised international benchmarks for transparent and accountable practices. This paper also made reference to some of the relevant European Union(EU) Expert Group recommendations for non-financial reporting. It transpires from the pertinent literature review that businesses are encouraged to adopt the reporting instruments of nongovernmental organisations. Finally, this paper concludes by proposing that the way forward is to have a more proactive government regulation which creates shared value by contributing to the wider societal and environmental objectives.
A brief literature review on decision methods analysis for 3 pl selectionAli Elkhateb
This document provides a literature review and analysis of existing methods for evaluating and selecting third-party logistics (3PL) providers. It analyzes 50 academic articles on 3PL selection methods published between 1997-2008. The majority of methods considered a mixed qualitative and quantitative approach, using criteria like quality, cost, and services to evaluate candidates. The document categorizes the methods as qualitative, quantitative, or mixed. Most used a mixed method, with some initial quantitative screening followed by qualitative analysis from an expert team. The literature review aims to provide a reference on current 3PL selection research and the characteristics of different evaluation methods.
Curlew Research Brussels 2014 Electronic Data & Knowledge ManagementNick Lynch
Life Science externalisation and collaboration overview and the challenges that Life Science companies face in delivering successful data sharing with their partners in either Open Innovation or pre-competitive workflows
Access Lab 2020: Context aware unified institutional knowledge services: an open architecture for digital libraries to offer a seamless user journey to content
Alvet Miranda, senior manager or South/West Asia, Oceania and Africa, EBSCO
To describe areas of supply chain management research that are challenging to investigate both theoretically and practically.
To motivate students and young researchers/practitioners to work on this area of supply chain management research.
To link these research areas with their future academic and professional careers.
A Big Picture in Research Data ManagementCarole Goble
A personal view of the big picture in Research Data Management, given at GFBio - de.NBI Summer School 2018 Riding the Data Life Cycle! Braunschweig Integrated Centre of Systems Biology (BRICS), 03 - 07 September 2018
SCM offers challenges for researchers, especially in an emerging economy like India. This presentation is about some perspectives about doing research in SCM and opportunities ic in SCM.
Crossref LIVE: The Benefits of Open Infrastructure (APAC time zones) - 29th O...Crossref
In November 2020, Crossref formally adopted the “Principles of Open Scholarly Infrastructure” (POSI). POSI is a list of sixteen commitments that will now guide the board, staff, and Crossref’s development as an organisation into the future.
This webinar took place on the 29th October at 03:00 PM AEST (UTC+10) and covered:
- What are the Principles of Open Scholarly Infrastructure (POSI) and why are they needed?
- Why POSI is important for Crossref and how it will help realise the Research Nexus
- Open metadata and infrastructure services from Crossref
Presented in English by Cameron Neylon, Professor of Research Communications, Centre for Culture and Technology, at Curtin University, Amanda Bartell, Head of Member Experience at Crossref, and Vanessa Fairhurst, Community Engagement Manager at Crossref.
Warehousing and Data Distribution Issues.docxEssayWriter4
This document discusses several topics related to logistics and supply chain management. It addresses issues with warehousing and data distribution, including improving product availability and managing inventory costs. It also discusses channel management between marketing and supply chains. Green logistics aims to minimize pollution from logistics activities through reverse logistics and remanufacturing. Consumer behavior is also important for competitive advantage through understanding factors like risk aversion. The references cite research on resolving data quality issues in areas like e-governance, transportation, and healthcare resource distribution.
Opening Keynote: From where we are to where we want to be: The future of resource discovery from a UK perspective
Neil Grindley, Head of Resource Discovery, Jisc
Compared with general commercial reverse logistics operators, the recovery and treatment of expired drugs and medical waste is a complex and highly technically difficult project. The qualifications required by the relevant service providers are also more stringent. For medical institutions, the selection of reverse logistics operators is always a critical issue. On the perspective of sustainability, this paper aims to investigate and explore the critical factors of selecting a medical reverse logistics service provider. Through the process of the Delphi method, the experts’ assessments were collected, and 24 factors affecting the selection of medical reverse logistics service provider were screened and summarized. Then, Decision-Making Trial and Evaluation Laboratory (DEMATEL) was employed to calculate the total influence values and net influence values between factors that could be used to draw the visual causal map. Referring the causal map, “Green process operation level” and “Recycling process greening degree” are significantly higher than other factors in terms of total influence value and net influence value. Therefore, they can be regarded as crucial factors. This finding implies that medical reverse logistics providers must have the ability to improve the greening of facilities, as well as equipment, integrating existing processes to make it greener and environmentally friendly.
The document summarizes presentations from three perspectives on progress towards open and interoperable research data service workflows:
1) Angus Whyte of the Digital Curation Centre discussed new DCC guidance and design principles for integrating research data service workflows.
2) Rory Macneil of Research Space discussed integrating their ELN with University of Edinburgh's DataShare and Harvard's Dataverse repositories using open standards.
3) Stuart Lewis of University of Edinburgh discussed their DataVault prototype for packaging data to be archived from a Jisc Research Data Spring project. The case studies illustrate challenges and opportunities for improving integration between active data management and long-term preservation services.
The MIT Global SCALE Network is an international alliance of research centers dedicated to developing and sharing innovations in supply chain and logistics. The network allows faculty, researchers, students, and companies from its six centers worldwide to collaborate on projects to create supply chain solutions with global applications. This report communicates the results of innovative supply chain research conducted by the Global SCALE Network to contribute to public knowledge. It analyzes the supply chain resilience of a fashion retailer through qualitative interviews and quantitative modeling of potential disruptions. It identifies areas for improvement in the retailer's cost-benefit analysis of disruptions, recovery planning, and redesign of recovery processes. Recommendations include developing resilience metrics and contingency plans to allow distribution centers to support each other
The document summarizes notes from a research symposium on ecosystems in management. It lists potential research questions within the area of ecosystem research, including how ecosystems emerge and evolve. It also outlines relevant theories for ecosystem research, such as network theories and complexity theory. The document discusses research designs and methodologies that could be applied to ecosystem research, including agent-based modeling, experiments, and action research. Finally, it provides references presented at the symposium related to ecosystem topics.
Engaging Information Professionals in the Process of Authoritative Interlinki...Lucy McKenna
Through the use of Linked Data (LD), Libraries, Archives and Museums (LAMs) have the potential to expose their collections to a larger audience and to allow for more efficient user searches. Despite this, relatively few LAMs have invested in LD projects and the majority of these display limited interlinking across datasets and institutions. A survey was conducted to understand Information Professionals' (IPs') position with regards to LD, with a particular focus on the interlinking problem. The survey was completed by 185 librarians, archivists, metadata cataloguers and researchers. Results indicated that, when interlinking, IPs find the process of ontology and property selection to be particularly challenging, and LD tooling to be technologically complex and unsuitable for their needs.
Our research is focused on developing an authoritative interlinking framework for LAMs with a view to increasing IP engagement in the linking process. Our framework will provide a set of standards to facilitate IPs in the selection of link types, specifically when linking local resources to authorities. The framework will include guidelines for authority, ontology and property selection, and for adding provenance data. A user-interface will be developed which will direct IPs through the resource interlinking process as per our framework. Although there are existing tools in this domain, our framework differs in that it will be designed with the needs and expertise of IPs in mind. This will be achieved by involving IPs in the design and evaluation of the framework. A mock-up of the interface has already been tested and adjustments have been made based on results. We are currently working on developing a minimal viable product so as to allow for further testing of the framework. We will present our updated framework, interface, and proposed interlinking solutions.
Practices and ideas of supply chain management evolve and change fast. Modern information
and communication, for instance. The study is based on SCM's analysis as a business and industry. This
study provides a comprehensive investigation of attitudes, practises and designs based on the categories.
In order to handle supply chain management, we are exploring particular questions about SCD
integration, the instrument for planning and control and communication. The following are the key
results. To what extent SCM strategy and controls are used to improve suppliers and customers. The key
probity of SCM is cost efficiency, volume as well as delivery speed. It is also considered as an essential
input to the selection process of supply chain partners, now businesses want us to speed up the SC
operation through technology usage
COMBINE 2019, EU-STANDS4PM, Heidelberg, Germany 18 July 2019
FAIR: Findable Accessable Interoperable Reusable. The “FAIR Principles” for research data, software, computational workflows, scripts, or any other kind of Research Object one can think of, is now a mantra; a method; a meme; a myth; a mystery. FAIR is about supporting and tracking the flow and availability of data across research organisations and the portability and sustainability of processing methods to enable transparent and reproducible results. All this is within the context of a bottom up society of collaborating (or burdened?) scientists, a top down collective of compliance-focused funders and policy makers and an in-the-middle posse of e-infrastructure providers.
Making the FAIR principles a reality is tricky. They are aspirations not standards. They are multi-dimensional and dependent on context such as the sensitivity and availability of the data and methods. We already see a jungle of projects, initiatives and programmes wrestling with the challenges. FAIR efforts have particularly focused on the “last mile” – “FAIRifying” destination community archive repositories and measuring their “compliance” to FAIR metrics (or less controversially “indicators”). But what about FAIR at the first mile, at source and how do we help Alice and Bob with their (secure) data management? If we tackle the FAIR first and last mile, what about the FAIR middle? What about FAIR beyond just data – like exchanging and reusing pipelines for precision medicine?
Since 2008 the FAIRDOM collaboration [1] has worked on FAIR asset management and the development of a FAIR asset Commons for multi-partner researcher projects [2], initially in the Systems Biology field. Since 2016 we have been working with the BioCompute Object Partnership [3] on standardising computational records of HTS precision medicine pipelines.
So, using our FAIRDOM and BioCompute Object binoculars let’s go on a FAIR safari! Let’s peruse the ecosystem, observe the different herds and reflect what where we are for FAIR personalised medicine.
References
[1] http://www.fair-dom.org
[2] http://www.fairdomhub.org
[3] http://www.biocomputeobject.org
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Brown_R_Week_4_5_Group_Leader_Discussion-Draft ver 10.0 no audio
1. Team A: Week 4-5 Global Supply Chain
Business Analytics and Expert Systems for Small and Medium
Enterprises: New Product Development Value Federations for
Creating Innovative Supply Chain Management Systems
Robert L. Brown
Global Supply Chain Management/DDBA 8510-1
Moutaz Abou-Robieh, PhD
January 2016
1 A-Team RLB
2. Table of Contents
• Synthesis of Ideas from Literature
• Gaps in Literature
• Research Topic
• References
• Annotated Bibliography
• Summary
• Questions
2 A-Team RLB
3. Synthesis of Ideas from Literature
(1) Supply Chain Value Mapping
3 A-Team RLB
1. Profiling
2. Mapping
3. Creating Regional Hubs
4. Collaborative Governance
5. Communication
6. Seamlessly Networking
7. Training
8. Alignment
Wisma, M. (2008). Global Business Management: Current Trends and Practices. The Journal of Applied
Business and Economics, 8(1), 96-109. Retrieved from the ABI/INFORM Global database
4. Synthesis of Ideas from Literature
(2) Learning Supply Chains.
4 A-Team RLB
1. Inter/Intra Organizational Learning.
2. Supplier Innovativeness.
3. Outsourcing for Tangible vs. Intangible Resources.
4. Supplier Learning Styles. Explorative vs.
Exploitative.
5. Learning Traps and Out Sourcing Tangible
Resources
6. Erosion of Exploration of Outsourcing of
Resources.
Azadegan, A., Dooley, K. J., Carter, P. L., & Carter, J. R. (2008). Supplier innovativeness and the role of
Interorganizational learning in enhancing manufacturer capabilities. Journal of Supply Chain
Management, 44(4), 14-35. Retrieved from the ABI/INFORM Global database
5. Synthesis of Ideas from Literature
(3) Strategic and Tactical Collaborative Actions
5 A-Team RLB
1. Product Innovations.
2. Process Innovations.
3. Relational Innovations.
4. Data Collection Strategy.
5. Downstream Collaboration
6. Descriptive Statistics
7. IBM SPSS-Walden Quantitative Class
8. (Watson, Cortana, SIRI, Avatars, Second Life and
Google Analytics).
Cassivi, L., Hadaya, P., Lefebvre, E., & Lefebvre, L. A. (2008). The role of collaboration on process,
relational, and product innovations in a supply chain. International Journal of E
-Collaboration, 4(4), 11-32. Retrieved from the ABI/INFORM Global database.
6. Synthesis Ideas from Literature
(4)
6 A-Team RLB
1. Importance of Collaboration.
2. Strategic Alliances.
3. Joint Ventures.
4. Cooperative Arrangements.
5. Virtual Collaboration.
6. Vertical, Horizontal and Lateral Integration.
7. Reduced Administrative Costs.
8. Example. Bonded Enterprises and Health Insurance.
Soosay, C. A., Hyland, P.W., & Ferrer, M. (2008). Supply chain collaboration: Capabilities for continuous
innovation. Supply Chain Management, 13(2), 160-169. Retrieved from the ABI/INFORM
Global database.
7. Synthesis of Ideas from Literature
Figure 1.1. Learning Supply Chain and Protection of Innovation. Preventing
Exploitation of Logistics Members. (Parker, Zsidisin, Ragatz, 2008).
7 A-Team RLB
Capital
Preservation
Revenue
Stability
Real Time
Expert
System
Decisions
Learning
Organization
Expert
Systems
24/7
Monitoring
Political Economic
Environmental
Unforeseen
Events
(Terrorism)
Creation of
New Ideas
Learning
Supply
Chain
Expert
Systems
Logistics
Agile
Business
Explorative
vs.
Exploitative
Global
Supply Chain
Warning
Market
Instabilities
8. Synthesis of Ideas from Literature
Original Ideas
• The core proposals in this presentation are supply chains can
become in the a learning consortium of companies.
• Synthesis and creation of new business models through supply by
the creation of learning cooperative value creation chains (Value
Federation).
• Value Stream Mapping to find optimal partnerships for particular
projects within the Value Federation of Companies.
• Flexible workforces, moving employees throughout the supply
chain.
• Flexible workforces could present an answer to global
unemployment issues and severe market variabilities.
8 A-Team RLB
9. Synthesis of Ideas from Literature
Original Ideas
• The core proposals in this presentation are business analytics
coupled with the new online Expert Systems such as IBM’s
Watson can give Small and Medium Size Businesses insight to
predict and prevent business disruptions caused by supply chain
issues. Synthesis and creation of new business models.
• Proposals for Early Detection of Idea Theft:
• IBM SPSS Connection to IBM Watson (Head’s Up Warning)
• “FITBIT” Sensors for Businesses. Monitoring and Analyzing.
• Early Warning of Global Supply Chain Disruptions
• Market Instability Warning Signs
• Real Time Expert Systems 24/7 Supply Chain Order Adjustments
9 A-Team RLB
10. Gaps in Literature: Research Topics
10 A-Team RLB
• Expert Systems and Artificial Intelligence Systems are needed to
manage the complex web of supply chains.
• Detection of fraud, waste and abuse in supply chains is a National
Priority. Expert Systems will be necessary to monitor supply
chains.
• Planners in the near term will be a combination of human and
artificial intelligence systems.
• Microsoft Cortana and IBM Watson, Google are all developing
intelligent assistants. How will virtual employees change supply
chain management? Social, economic and employment impact of
new intelligent computer controlled supply chain systems.
11. Gaps in Literature: Research Topic Areas
11 A-Team RLB
• Employees, Suppliers,
EBay, Amazon and
Free Agent Suppliers.
• Peter Senge’s Systems
Thinking.
• Second Life, Virtual
Supply Chains, Virtual
Products and Services.
• Federations of Value
Producers.
• Supply Chains that are
intelligent or meta-
intelligent collaborative
systems.
• Virtual Employees.
Artificial Intelligence
Systems inter
communicating.
Artificial
Intelligence
Intelligent
Value
Federations
Innovative
Creative
Supply
Chains
Learning
and Sharing
Supply
Chains
12. Week 4-5 References Articles
• Wisma, M. (2008). Global Business Management: Current Trends and Practices. The Journal of Applied Business and
Economics, 8(1), 96-109. Retrieved from the ABI/INFORM Global database.
•
• Azadegan, A., Dooley, K. J., Carter, P. L., & Carter, J. R. (2008). Supplier innovativeness and the role of Interorganizational
learning in enhancing manufacturer capabilities. Journal of Supply Chain Management, 44(4), 14-35. Retrieved from the
ABI/INFORM Global database.
• .
• Cassivi, L., Hadaya, P., Lefebvre, E., & Lefebvre, L. A. (2008). The role of collaboration on process, relational, and product
innovations in a supply chain. International Journal of E-Collaboration, 4(4), 11-32. Retrieved from the ABI/INFORM Global
database.
•
• Soosay, C. A., Hyland, P.W., & Ferrer, M. (2008). Supply chain collaboration: Capabilities for continuous innovation. Supply Chain
Management, 13(2), 160-169. Retrieved from the ABI/INFORM Global database.
•
• Handfield, R. B., & Lawson, B. (2007). Integrating suppliers into new product development. Research Technology
Management, 50(5), 44-51. Retrieved from the ABI/INFORM Global database.
•
• Parker, D. B., Zsidisin, G. A., & Ragatz, G. L. (2008). Timing and the extent of supplier integration in new product development: A
contingency approach. Journal of Supply Chain Management, 44(1), 71-83. Retrieved from the ABI/INFORM Global database.
•
12 A-Team RLB
13. Annotated Bibliography 1 of 10
Virtual Inventory Test methods
Chen, J.-X. (2012). Multiple criteria ABC inventory classification using two virtual items. International Journal of Production Research,
50(6), 1702–1713.
The authors describe inventory systems as living organism that contains multiple items that can impact the entire system.
Traditional inventory management techniques are based on the ABC classification method. (A) very important, (B) moderately
important and (C) relatively unimportant which are used for human planners to maintain safety stocks. Determining the importance
of item has been dependent on unit cost, lead time a commonality and scarcity. The authors recommend a newer method entitled
Technique for Order Preference by Similarity to Ideal Solution (TOPSIS). Planners using the TOPSIS concept of negative hypothesis
along with the hypothesis. Advances neural networks will be needed as many of the advanced material scheduling methods within
Enterprise Resource Planning (ERP) systems are often beyond the capability of material planners within small and medium size
enterprises.
13 A-Team RLB
14. Annotated Bibliography 2 of 10
Ecological Supply Chain Simulation Systems
Cirullies, J., Schwede, C., & Toth, M. (2012). Intra-simulative ecological assessment of logistics networks: Benefits, concepts, and tool
enhancement. Proceedings Title: Proceedings of the 2012 Winter Simulation Conference (WSC), 1.
Environmental impact according to the authors is now a critical component of ERP supply chain managers. Ecological planning
dynamics to predict and prevent inefficiencies, such as express shipping, air freight from China to the United States and
transportation of resources from ecologically fragile environments. Carbon emission calculations methods are becoming necessary
skill for material and logistics planners to understand. If the introduction of carbon taxes are adopted, then the least carbon cost or
impact material, good or services will become the preferred method. ERP systems will be required to manage multiple supply
chains and their environmental impact.
14 A-Team RLB
15. Annotated Bibliography 3 of 10
Artificial Intelligence Systems Driving Supply Chain Innovations
Gunasekaran, A., & Ngai, E. W. T. (2014). Expert Systems and Artificial Intelligence in the 21st Century Logistics and Supply Chain
Management. 21st Century Logistics and Supply Chain Management, 41(1), 1–4. http://doi.org/10.1016/j.eswa.2013.09.006
The authors argued that the complexities of supply chains, Enterprise Resource Planning (ERP) systems, Radio Frequency
Identification (RFID), and Reverse Logistic Planners (RLP) are increasing the educational pressure on businesses. In the case of
RLP logistic systems, environmental laws require the tracking of the end product back through the supply chain tro understand the
full impact and carbon cost to produce, transport and to power or use the product by the final customer.
15 A-Team RLB
16. Annotated Bibliography 4 of 10
Mobile Applications and Social Capital Within Supply Chains
16 A-Team RLB
Leber, M., Weber, C., & Adam, F. (2014). Mobile Application as an Innovative Supply
Chain Concept and the Impact of Social Capital. International Journal
of Simulation Modelling (IJSIMM), 13(2), 135–146.
The European Union according to the authors cannot compete in the global textile market do to the low cost of imported
Goods from Indiana and Asia. The authors propose that using web based order systems that include the customer and
multiple and in some cases traditionally competing businesses to create a cooperative and mutually profitable market
along with advanced planning systems will neutralize the current paradigm of low cost wage jobs that are increasingly
Exploiting human beings and the environment.
17. Annotated Bibliography 5 of 10
Software Agents as Disruptive Agents of Innovation and Insight Within Supply Chains
Mandić, K., & Delibašiś, B. (2012). Application of Multi-Agent Systems in Supply Chain Management. Management (1820-0222), (63),
75–84.
Software Agents (SA) or Agents are programs that can interact within its business environment and is capable of autonomous
action and decision making. Dynamic and unpredictable events within a supply chain can be dealt with by an Agent and real time
decisions can be controlled even when the human staff is not available. Software Agents from different companies can now interact
and determine the potentially the most optimal course of action. Software Agents are shown by the authors to have the ability to
negotiate, pricing, transportation, delivery dates and country of origin that has the least costs in terms of ecological impact.
17 A-Team RLB
18. Annotated Bibliography 6 of 10
Innovative Green Supply Chains as a Low Wage Labor Equalizer
Rehman, M. A. A., & Shrivastava, R. L. (2011). An Innovative Approach to Evaluate Green Supply Chain
Management (GSCM) Drivers by Using Interpretative Structural Modeling (ISM). International Journal of
Innovation & Technology Management, 8(2), 315–336.
Green supply chains are increasingly becoming a priority for businesses. Manufacturing processes that minimize waste and pollution
have been called Lean Manufacturing and also are recognized as Green Supply Chain Management (GSCM). Just in Time or JIT
manufacturing processes are not necessarily LEAN or GSCM. In many cases badly performing suppliers inside a complex supply
chain will often be required to provide overnight or expedited shipping to keep a customer supplied. The contractual agreements
do not take into account the impact on the environment if the supplier has issues or is inefficient. Innovative supply chains should
fully understand the impact of contract, covenants and undocumented understandings between companies to mitigate the double risk
imposed on suppliers. Suppliers that are inefficient can be fined by their customers and by governmental agencies for environmental
impact.
18 A-Team RLB
19. Annotated Bibliography 7 of 10
Detecting Cognitive Biases in Supply Chains.
Norshakkira, A. A. (2015). Web Based Expert System to Identify Trusted Partner for B2B
Collaboration. Journal of Theoretical & Applied Information Technology, 79(3), 365–369.
The authors propose using web based Expert Systems (ES) to evaluate the trust a business can place into a potential supplier
or business partner. In many cases, human emotional or issues of favoritism can cause a business to enter into a suboptimal
agreement. Web based ES system that are trained to become a consultant for a business can examine agreements and weigh
the proposals based on objective standards that are able to bypass potential human cognitive bias.
19 A-Team RLB
20. Annotated Bibliography 8 of 10
Ontological Knowledge Modeling for Material and Supply Chain Management
Plinere, D., & Borisov, A. (2014). Development of Ontological Knowledge Model for Raw Materials Management Task. Darja
Plinere, Arkādijs Borisovs. Ontoloģiskā Zināšanu Modeļa Izstrāde Izejvielu Pārvaldības Uzdevumam., 17, 61–65.
Ontological knowledge based systems differ from more traditional taxonomy knowledge bases in that ontological systems
are able to share common information across multiple software systems, software agents and human beings. Multiple agents
across a domain of systems are able to interact and exchange data directly with each other, versus going through a centralized
exchange or single point of control. In traditional supply chains, a small group of human beings can make decisions that can
have long lasting an in some cases negative impact on a business. Ontological software systems can be taught to examine the
business reality and maintain impartial unbiased decisions on purchasing, shipping and discounts for customers. In tense business
decisions, human beings can make emotional decisions. Interactive well designed ontological based knowledge systems can check
the decisions of human beings in or near real time and advise on potential business course corrections.
20 A-Team RLB
21. Annotated Bibliography 9 of 10
21 A-Team RLB
Sharma, G., Qiang, Y., Wenjun, S., & Qi, L. (2013). Communication in virtual world: Second life and
business opportunities. Information Systems Frontiers, 15(4), 677–694.
Second Life is an Online Virtual Reality computer network that allows users to interact with each other inside the Virtual
World. Second Life according to the journal article authors allows traditional human communication methods of business
That include word of mouth, billboard advertising and testimonials to be used to connect buyers and suppliers together.
Suppliers and customers can meet within Second Life, create simulations or supply chains and enhance communications.
22. Annotated Bibliography 10 of 10
Visich, J. K., Gu, Q., & Khumawala, B. M. (2012). B2C Mass Customization in the Classroom. Decision Sciences Journal of Innovative
Education, 521.
The education process of the entire supply chain is often overlooked during business negotiations between customers and vendors.
The authors propose that students of Supply Chain Management Systems research the web sites of businesses that offer
customized versions of their products. This concept is known as Mass Customized and was first proposed in 1987. Three
dimensional printing for example is a disruptive technology that has the capability for manufacturers and vendors to produce
different customized parts using the same large scale metal, plastic or ceramic 3D printer. Customers now are able to design
their products online. For example Dell computer allows customers to design and virtually build their computer. Dell then
takes the online order and the Dell manufacturing centers create the finished product. The educational process will need to extend
to the end customer, who if they have a 3D printer could create additional features, which further extends and expands the capability
of the entire supply chain. Customer now with a 3D printer can make their own customized Smart Phone Cases.
22 A-Team RLB
23. Summary Supply Intelligent and Individual Supply Chain
Management. 3D Printer, Second Life, Virtual Inventory.
23 A-Team RLB
People, Process,
Programming,
Procedures,
Production
Supply Chains
Intelligent Creative
Dynamics.
The return of cottage
industry in the Age
of the Internet?
Disruptive Forces.
3D printing and
Innovative Teams.
24. Questions? Comments?
Questions? Please contact me.
Thank you for your time.
Robert L. Brown
Walden University DBA Program 2016.
Professional Information.
Information Technology Manager at Indiana Limestone Co.
Interests in Artificial Intelligence, Expert Systems,
My Contact Information
robert.brown9@waldenu.edu
metacomputer@yahoo.com
24 A-Team RLB