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Curlew Research 2014 
Knowledge management with CROs & partners 
Nick Lynch 
Curlew Research
Curlew Research 2014 
Summary 
● 
Challenges to Collaboration and its growth in life science 
● 
Models of Data Exchange with CROs and partners 
● 
Curation – empowering scientists for collaboration 
– 
How R&D Search relies on good meta data 
– 
How Training is part of knowledge management 2
3 
AstraZeneca Outsourcing 
AZ’s outsourcing bill was about $3 billion per annum 
• 
AstraZeneca is a global, innovation-driven, integrated biopharmaceutical company 
• 
AZ employs over 50,000 people 
• 
44% in Europe, 30% in the Americas, 22% in Asia and 4% in ROW 
• 
Has over 9,000 people in our R&D organisation 
• 
Last year AZ invested $4 billion in R&D 
• 
In 2013, worldwide sales totalled $26 billion 
About AstraZeneca
About AstraZeneca 
• 
Research within AZ comprises 
• 
6 innovative medicines units 
• 
Oncology 
• 
Infection 
• 
Cardiovascular and Metabolic 
• 
Respiratory and Inflammation 
• 
Asia & Emerging Markets 
• 
Neuroscience (virtual) 
• 
Supported by innovative medicines functions eg. 
• 
Drug Safety and Metabolism 
• 
Discovery sciences 
• 
Principally located on three main sites 
• 
Alderley Park, Cheshire (UK) → Cambridge (UK) 
• 
Mölndal, Gothenburg (Sweden) 
• 
Gatehouse Park, Waltham (US) 
• 
Plus: Shanghai 
4 
Drug Discovery and Early Dv within AstraZeneca
Curlew Research 2014 
Quick Survey! 
● 
Who is working with CROs & partners? 
● 
Who has multiple CROs/partners? 
● 
Who thinks they will have more partnerships in the future? 
● 
Who has shared labs with partners? 5
6 
Life Science Information Landscape 
Big Life Science Company 
Yesterday 
Today 
Tomorrow 
Yesterday 
Today 
Tomorrow 
Innovation Model 
Innovation inside 
Searching for Innovation 
Heterogeneity of collaborations. Part of the wider ecosystem 
IT 
Internal apps & data 
Struggling with change 
Security and Trust 
Cloud/Services 
Data 
Mostly inside 
In and Out 
Distributed 
Portfolio 
Internally driven and owned 
Partially shared 
Shared portfolio 
A rapidly evolving ecosystem
Why Externalise? 
•Increase choice 
•Higher quality candidates 
Increase project resource 
•Dynamically resource projects according to need 
Flexibility 
•Liberate internal scientists 
•Access external ideas 
Innovation 
•Ensure future agility 
Reduced fixed costs 7 
Understanding drivers for externalisation is key to measuring success & managing information 
7
Curlew Research 2014 
Science information management has come along way.....
Curlew Research 2014 
Where is your sweetspot? 
Spectrum of Engagement 
Partners use Pharma Software and data 
Pharma use partners Software and data 
Share Data via File exchange 
Share Data via B2B Services 
Each relationship CRO/partner will be at a different capability 
Different models work in different situations 9
Curlew Research 2014 
What Relationship do you have 
Full embedding is not always the best option 
Getting Started 
•Basic building blocks but scaling is hard 
•Basic data sharing with CROs via email 
•Manual effort to bring data in 
•Overall coordination is manual 
CRO engaged 
•Capable of scaling to wider interactions 
•Agreed Data contracts 
•Transactional support 
CRO integrated 
•Efficient knowledge transfer 
•Efficient data transfer 
•Access to tools where necessary 
•True b2b/supply chain relationship 
•Scalability/agility 
CRO embedded 
•Using Pharma systems as if employees 
•This could be too coupled together and hence not flexible for either party 
•Depends on BPO model 
Phase1? 
Is this too coupled? 10
THE WORKFLOW 11
Process & Infrastructure 
Compound design from Pharma (Design) 
Synthesis/ 
Make 
Screen Compounds/ Test 
Data Analysis 12 
• 
IT system to share designs 
• 
Track metrics 
• 
Weekly TC/ reports monitor progress 
• 
Reagent store and database 
• 
ELN to capture synthesis information 
• 
Patent ready format 
• 
Bio-ELN in progress 
• 
Test request system 
• 
Sample storage 
• 
Shipping compounds 
• 
QC of data 
• 
IT upload system 
• 
Process to track failed analysis 
• 
Monitoring performance 
• 
Governance 
• 
Audits and compliance
Customer (pharma/ biotech) 
Partner 
Project sharing 
Design sharing 
Project sharing 
Chemistry Synthesis Experiment 
D 
M 
T 
A 
DMTA: Requesting and Tracking 
Design Sharing environment 
Capture of Chemical Synthesis and accessible back into Pharma 
Screening data (DMPK, Biology) 
Project collabo- ration spaces 
Example Pre-clinical Workflow 
Design, Make, Test, Analyse (DMTA) 
13 
Screening (DMPK, Biology) Request 
Screening Data to Pharma
Curlew Research 2014 
Some Options…. 14 
<data exchange format> 
Broker Application or translator 
Shared Application 
(apps, Citrix, Web)
BIORULES SUPPORT ALL USERS 15
Curlew Research 2014 
Flickr user sarah0s / Creative Commons Licensed 
16
Curlew Research 2014 
Business Rules – AZ Drivers 
● 
Get visibility of our assets 
● 
Sharing of experience 
● 
Securing information for the longer term 
● 
Reduced Cycle Time by not repeating work 
o 
Don't do anything 
 
already done by someone else 
 
especially if it didn't work 
o 
Do 
 
Build on others’ learning 
● 
Decision support 
o 
Discovery has distributed decision making processes 
o 
Everybody makes decisions on a daily basis 
o 
Need as much information as possible 
17
Curlew Research 2014 
Project 
lifetime 
Time 
Information Value 
After Project closure 
Structured Information Value 
Poor meta data Lack of curation process 
Good information practice 
Clear business rules 
Curation process defined 
Can we quantify this gap? 
When do investments payback? 
Data created for specific Project 
Reasonable knowledge of 
data & decisions 
What do decision makers need? 
The Customer changes over time, so rules need to adapt 
http://www.b-eye-network.com/view/3365?jsessionid=48f7500a16e486668a5b968273f709e2 http://www.b-eye-network.com/blogs/linstedt/archives/2007/01/time_value_of_m.php http://www-128.ibm.com/developerworks/webservices/library/ws-soa-ims2/ 
18
Curlew Research 2014 
People 
● 
Get the right people 
o 
Your best people are always busy 
o 
You don't want anyone that is easily available 
● 
Skills needed 
o 
Be able to see the “Big Picture” 
o 
Knowledgeable in their business area 
o 
Good inter-personal skills 
o 
Capable of making decisions 
● 
Get them at the right level of organisation 
o 
Must know how the business works day-to-day 
● 
Include all relevant people 
o 
For us this meant representatives from 5 research areas situated on 8 sites over 4 countries ~ 20 people!! 
19
Curlew Research 2014 
Please keep to the Path!
Curlew Research 2014 
Training is part of knowledge management
Best practice, Minimum Information and auditing 
• 
Define Minimum information requirements 
• 
Experiments (minimum spectra needed, use of templates for common transformations) 
• 
Screening data (based on Assay protocol) 
• 
Reports (Standard templates) 
• 
Auditing of data 
• 
Both internally and externally created 
• 
Peer review 
• 
Training 
• 
Hands on training 
• 
Exams to support learning 
• 
Super users on both sides 22
Curlew Research 2014
Curlew Research 2014 
Information Value increases with relationships 24 
VALUE 
VALUE 
VALUE 
VALUE
Curlew Research 2014 
You can ease the issues here 
This is 
Manageable with good metadata 
What type of data? 
Good enterprise search can bring real value 25
Summary 
• 
The type of relationship and its length will shape information sharing approaches 
• 
Requires a good partnership between all parties 
• 
Not just about imposing large company ideas/tools on a small agile collaborator or CROs 
• 
Your scientists will put a great deal of effort into collaborating, help them be part of curation 
• 
Use common business rules, agree on vocabulary 
• 
Data Curation supports good experiments 
• 
Super-user concept, local experts 
• 
Work with your software providers for lighter weight solutions 26
Curlew Research 2014 
http://thetechnoliterate.wordpress.com/2013/04/24/its-not-just-about-the-technology/
Curlew Research 2014 
Thanks to... 
Liz Calder 
Eva Lotta Westberg 
Janet Nason 
Dave Nicholls 
Vijay Chhajlani 
Steve Peters 
Goran Hanson 
IBIS and BioELN Teams 
Chris Davies 
David Drake 
Garry Pairaudeau 
Kyle Fang 
Hong Xuo 
Niklas Fjellman 
Christine Xia 
Barry Jones 
28
And finally ….Discussion 
• 
Would standards support better data sharing? 
• 
Would common business rules help? 
• 
What technologies enable easier collaboration? 
• 
How can we structure and mange non-repetitive data and make them searchable? (Data generated on a daily basis could with some effort be standardized and structured. These could be documented in databases and entered into tables. 
• 
How could we capture, store and retrieve data from ad- hoc experiments that is unique in its kind?) 29 
Curlew Research 2014

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Curlew Research Brussels 2014 Electronic Data & Knowledge Management

  • 1. Curlew Research 2014 Knowledge management with CROs & partners Nick Lynch Curlew Research
  • 2. Curlew Research 2014 Summary ● Challenges to Collaboration and its growth in life science ● Models of Data Exchange with CROs and partners ● Curation – empowering scientists for collaboration – How R&D Search relies on good meta data – How Training is part of knowledge management 2
  • 3. 3 AstraZeneca Outsourcing AZ’s outsourcing bill was about $3 billion per annum • AstraZeneca is a global, innovation-driven, integrated biopharmaceutical company • AZ employs over 50,000 people • 44% in Europe, 30% in the Americas, 22% in Asia and 4% in ROW • Has over 9,000 people in our R&D organisation • Last year AZ invested $4 billion in R&D • In 2013, worldwide sales totalled $26 billion About AstraZeneca
  • 4. About AstraZeneca • Research within AZ comprises • 6 innovative medicines units • Oncology • Infection • Cardiovascular and Metabolic • Respiratory and Inflammation • Asia & Emerging Markets • Neuroscience (virtual) • Supported by innovative medicines functions eg. • Drug Safety and Metabolism • Discovery sciences • Principally located on three main sites • Alderley Park, Cheshire (UK) → Cambridge (UK) • Mölndal, Gothenburg (Sweden) • Gatehouse Park, Waltham (US) • Plus: Shanghai 4 Drug Discovery and Early Dv within AstraZeneca
  • 5. Curlew Research 2014 Quick Survey! ● Who is working with CROs & partners? ● Who has multiple CROs/partners? ● Who thinks they will have more partnerships in the future? ● Who has shared labs with partners? 5
  • 6. 6 Life Science Information Landscape Big Life Science Company Yesterday Today Tomorrow Yesterday Today Tomorrow Innovation Model Innovation inside Searching for Innovation Heterogeneity of collaborations. Part of the wider ecosystem IT Internal apps & data Struggling with change Security and Trust Cloud/Services Data Mostly inside In and Out Distributed Portfolio Internally driven and owned Partially shared Shared portfolio A rapidly evolving ecosystem
  • 7. Why Externalise? •Increase choice •Higher quality candidates Increase project resource •Dynamically resource projects according to need Flexibility •Liberate internal scientists •Access external ideas Innovation •Ensure future agility Reduced fixed costs 7 Understanding drivers for externalisation is key to measuring success & managing information 7
  • 8. Curlew Research 2014 Science information management has come along way.....
  • 9. Curlew Research 2014 Where is your sweetspot? Spectrum of Engagement Partners use Pharma Software and data Pharma use partners Software and data Share Data via File exchange Share Data via B2B Services Each relationship CRO/partner will be at a different capability Different models work in different situations 9
  • 10. Curlew Research 2014 What Relationship do you have Full embedding is not always the best option Getting Started •Basic building blocks but scaling is hard •Basic data sharing with CROs via email •Manual effort to bring data in •Overall coordination is manual CRO engaged •Capable of scaling to wider interactions •Agreed Data contracts •Transactional support CRO integrated •Efficient knowledge transfer •Efficient data transfer •Access to tools where necessary •True b2b/supply chain relationship •Scalability/agility CRO embedded •Using Pharma systems as if employees •This could be too coupled together and hence not flexible for either party •Depends on BPO model Phase1? Is this too coupled? 10
  • 12. Process & Infrastructure Compound design from Pharma (Design) Synthesis/ Make Screen Compounds/ Test Data Analysis 12 • IT system to share designs • Track metrics • Weekly TC/ reports monitor progress • Reagent store and database • ELN to capture synthesis information • Patent ready format • Bio-ELN in progress • Test request system • Sample storage • Shipping compounds • QC of data • IT upload system • Process to track failed analysis • Monitoring performance • Governance • Audits and compliance
  • 13. Customer (pharma/ biotech) Partner Project sharing Design sharing Project sharing Chemistry Synthesis Experiment D M T A DMTA: Requesting and Tracking Design Sharing environment Capture of Chemical Synthesis and accessible back into Pharma Screening data (DMPK, Biology) Project collabo- ration spaces Example Pre-clinical Workflow Design, Make, Test, Analyse (DMTA) 13 Screening (DMPK, Biology) Request Screening Data to Pharma
  • 14. Curlew Research 2014 Some Options…. 14 <data exchange format> Broker Application or translator Shared Application (apps, Citrix, Web)
  • 16. Curlew Research 2014 Flickr user sarah0s / Creative Commons Licensed 16
  • 17. Curlew Research 2014 Business Rules – AZ Drivers ● Get visibility of our assets ● Sharing of experience ● Securing information for the longer term ● Reduced Cycle Time by not repeating work o Don't do anything  already done by someone else  especially if it didn't work o Do  Build on others’ learning ● Decision support o Discovery has distributed decision making processes o Everybody makes decisions on a daily basis o Need as much information as possible 17
  • 18. Curlew Research 2014 Project lifetime Time Information Value After Project closure Structured Information Value Poor meta data Lack of curation process Good information practice Clear business rules Curation process defined Can we quantify this gap? When do investments payback? Data created for specific Project Reasonable knowledge of data & decisions What do decision makers need? The Customer changes over time, so rules need to adapt http://www.b-eye-network.com/view/3365?jsessionid=48f7500a16e486668a5b968273f709e2 http://www.b-eye-network.com/blogs/linstedt/archives/2007/01/time_value_of_m.php http://www-128.ibm.com/developerworks/webservices/library/ws-soa-ims2/ 18
  • 19. Curlew Research 2014 People ● Get the right people o Your best people are always busy o You don't want anyone that is easily available ● Skills needed o Be able to see the “Big Picture” o Knowledgeable in their business area o Good inter-personal skills o Capable of making decisions ● Get them at the right level of organisation o Must know how the business works day-to-day ● Include all relevant people o For us this meant representatives from 5 research areas situated on 8 sites over 4 countries ~ 20 people!! 19
  • 20. Curlew Research 2014 Please keep to the Path!
  • 21. Curlew Research 2014 Training is part of knowledge management
  • 22. Best practice, Minimum Information and auditing • Define Minimum information requirements • Experiments (minimum spectra needed, use of templates for common transformations) • Screening data (based on Assay protocol) • Reports (Standard templates) • Auditing of data • Both internally and externally created • Peer review • Training • Hands on training • Exams to support learning • Super users on both sides 22
  • 24. Curlew Research 2014 Information Value increases with relationships 24 VALUE VALUE VALUE VALUE
  • 25. Curlew Research 2014 You can ease the issues here This is Manageable with good metadata What type of data? Good enterprise search can bring real value 25
  • 26. Summary • The type of relationship and its length will shape information sharing approaches • Requires a good partnership between all parties • Not just about imposing large company ideas/tools on a small agile collaborator or CROs • Your scientists will put a great deal of effort into collaborating, help them be part of curation • Use common business rules, agree on vocabulary • Data Curation supports good experiments • Super-user concept, local experts • Work with your software providers for lighter weight solutions 26
  • 27. Curlew Research 2014 http://thetechnoliterate.wordpress.com/2013/04/24/its-not-just-about-the-technology/
  • 28. Curlew Research 2014 Thanks to... Liz Calder Eva Lotta Westberg Janet Nason Dave Nicholls Vijay Chhajlani Steve Peters Goran Hanson IBIS and BioELN Teams Chris Davies David Drake Garry Pairaudeau Kyle Fang Hong Xuo Niklas Fjellman Christine Xia Barry Jones 28
  • 29. And finally ….Discussion • Would standards support better data sharing? • Would common business rules help? • What technologies enable easier collaboration? • How can we structure and mange non-repetitive data and make them searchable? (Data generated on a daily basis could with some effort be standardized and structured. These could be documented in databases and entered into tables. • How could we capture, store and retrieve data from ad- hoc experiments that is unique in its kind?) 29 Curlew Research 2014