Broadband Boot Camp 2015
October 14, Baraboo WI
Broadband & E-Commerce Education Center
WELCOME!
Framework
of Change
Broadband E-Commerce & Education Center
1. Increase urgency
2. Build guiding teams
3. Get the vision right
4. Communicate the vision
5. Enable action
6. Create short-term wins
7. Don’t let up
8. Make it stick
Broadband Boot Camp Attendees
Broadband Boot Camp 2015
October 14, Baraboo WI
Broadband & E-Commerce Education Center
Digital Leaders: Having an Impact
Broadband E-Commerce & Education Center
Internet
service
providers
Infrastructure
Consumer
demand
Consumer
confidence
Community
role?
Affordability
Return on
Investment
Consumer
savvy
Interaction between factors affecting
broadband development
What Comes First?
Demand or Supply??
17%
16%
13%
13%
12%
10%
8%
6%
5%
Top Presentations at Broadband Show
Keeping your family safe online
What is high speed Internet/broadband
and how can it benefit me?
Social media: what to use for what?
Using the Cloud: making it work for me
Enhancing education with broadband
Website development & optimization
Keeping our business secure online
What is high speed Internet/broadband
and how can it benefit my business?
Telecommuting
Framework
of Change
Broadband E-Commerce & Education Center
1. Increase urgency
2. Build guiding teams
3. Get the vision right
4. Communicate the vision
5. Enable action
6. Create short-term wins
7. Don’t let up
8. Make it stick
My prior life: Marathon County
Broadband Programming
Mary Kluz
Outreach Specialist
Broadband and E-Commerce Education
Center
A brief timeline
Marathon County Events
Pre-2009 Marathon County task force on Economic Development
2009 ARRA grant application
2010 Sustainable Broadband Adoption Project begins
July 2011 Focus group – measuring awareness
August 2012 Community Focus Group on Adoption
July 2013 Funding secured for Tech Tutors
October 2013 Broadband assigned to county Infrastructure Committee
February 2014 County hosts community meeting
April 2014 County Technology Committee formed
May 2014 Tech Committee strategic planning begins
June 2014 Tech Tutors transition to RSVP
November 2014 Task Force on Rural Connectivity begins work
February 2015 Tech Committee creates work plan from strategic plan
Creating a Sense of Urgency
Building a Guiding Coalition and Developing
a Strategic Vision
Communicating the Vision
Enabling Action
…with commitments
Compete Co-exist Communicate Cooperate Coordinate Collaborate Integrate
Competition
for clients,
resources,
partners,
public
attention
No
systematic
connection
between
agencies /
organizations
Inter-agency
information
sharing
(e.g.
networking)
As needed,
often
informal,
interaction,
on discrete
activities or
projects
Organizations
systematically
adjust and
align work
with each
other for
greater
outcomes
Longer term
interaction
based on
shared
mission,
goals; shared
decision-
makers and
resources
Fully
integrated
programs,
planning,
funding
TRUST
TURF
Generating Short Term Wins
Generating Short Term Wins
Don’t let up, learn from experience
• Evaluation:
56%
40%
4%
AGE RANGE
65+
50-64
35-49
66%
34%
GENDER
female
male
Make it stick: instituting change
Crawford County
Broadband Programming
Will Cronin
Community Resource Development
Educator
Crawford County
Support Improved Broadband
Internet Access in Crawford County
Will Cronin
University of Wisconsin-Extension, Crawford County
Overview
• Broadband & E-Commerce Education Center
• Grant to conduct broadband education
Overview
• Broadband & E-Commerce Education Center
• Purpose
• Create a coalition of stakeholders charged with creating a
reliable, accessible, and affordable community area network
for Southwest Wisconsin (Crawford County, Richland
County, Grant County, Lafayette County, and Green County).
Overview
• Broadband & E-Commerce Education Center Grant
• Purpose
• Process
• Monthly workshops/meetings
• Organic/self-directed
Overview
• Broadband & E-Commerce Education Center Grant
• Purpose
• Process
• People
• Economic Development
• Regional Healthcare
• Educational Institutions
• Law Enforcement
• Emergency Management
• Libraries
Broadband Service in Crawford County and the Region
Broadband Speeds in the Region
Why is Broadband Important?
 Economic Development
 E-Commerce
 Quality of Life, Retaining Young People
 Stable high speed broadband access is critical to Crossing
Rivers Medical Center and our affiliates and partners. A
few examples our how we depend on broadband include
transferring large radiology images to off-site radiologist,
providing around-the-clock pharmacy services, providing
dictation and transcription services, cloud based medical
record keeping for our clinics, transferring immunization
records and dozens of other small but critical tasks related
to providing outstanding medical care for our patients. Our
dependency on these ‘cloud based’ services and their
associated bandwidth and reliability requirements seems
to grow almost daily.
 Rich Huhn, Network Engineer
Testimonial: Crossing Rivers Health
 Simple resolution of support at the county level.
 Acknowledges the role of private sector in
development.
 Emphasizes the need for cooperation among units of
government and providers.
 Sets “the best possible broadband access” as an
official goal of Crawford County.
Support Improved Broadband
Internet Access in Crawford County
Sauk County
Broadband Programming
Jennifer Erickson
Community Resource Development
Educator
Sauk County
What struck you?
How is your thinking
about your own
community influenced?
What collaborations
can you imagine are
possible?
TABLE TALK
Exciting Times!
• From strategic “talk” to
serious “action”
• Growing Collaborations
• New parties are
weighing in and
understanding the value
proposition
Both Nationally & In Wisconsin
 Connect America Fund II
 Broadband Opportunities
Council: Report & Recommendations
 Encourage further public &
private investment &
partnerships
 Promote adoption &
meaningful use:
Increase digital literacy
Empower communities to
attract Investment
 USF & Net Neutrality
Debates
 CAF II in Wisconsin
 Expanded Broadband Grant
Program
 Re-energized State
Broadband Advisory Group
 UWEX Adoption &
Utilization Advisory Council
 Increased County
engagement
 Peaked interest by counties
& municipalities
TABLE TALK
What did you hear, and how does it
influence your thinking for your own
county?
Small table discussion.
TABLE TALK
What do you need to help your
community move forward?
Small table discussion.
TABLE TALK
What part does adoption play in
making the system work for people?
Small table discussion.
TABLE TALK
What will you carry back with you, and
what might you need to have success?
Small table discussion.
Broadband Boot Camp 2015
http://broadband.uwex.edu
Twitter @WI_Broadband
Broadband & E-Commerce Education Center
Maria.Alvarez-Stroud@uwex.edu
Mary.Kluz@ces.uwex.edu
J.Smith@uwex.edu

Broadband Boot Camp Oct. 2015

  • 1.
    Broadband Boot Camp2015 October 14, Baraboo WI Broadband & E-Commerce Education Center WELCOME!
  • 2.
    Framework of Change Broadband E-Commerce& Education Center 1. Increase urgency 2. Build guiding teams 3. Get the vision right 4. Communicate the vision 5. Enable action 6. Create short-term wins 7. Don’t let up 8. Make it stick
  • 3.
  • 4.
    Broadband Boot Camp2015 October 14, Baraboo WI Broadband & E-Commerce Education Center Digital Leaders: Having an Impact
  • 5.
    Broadband E-Commerce &Education Center Internet service providers Infrastructure Consumer demand Consumer confidence Community role? Affordability Return on Investment Consumer savvy Interaction between factors affecting broadband development
  • 6.
  • 7.
    17% 16% 13% 13% 12% 10% 8% 6% 5% Top Presentations atBroadband Show Keeping your family safe online What is high speed Internet/broadband and how can it benefit me? Social media: what to use for what? Using the Cloud: making it work for me Enhancing education with broadband Website development & optimization Keeping our business secure online What is high speed Internet/broadband and how can it benefit my business? Telecommuting
  • 8.
    Framework of Change Broadband E-Commerce& Education Center 1. Increase urgency 2. Build guiding teams 3. Get the vision right 4. Communicate the vision 5. Enable action 6. Create short-term wins 7. Don’t let up 8. Make it stick
  • 9.
    My prior life:Marathon County Broadband Programming Mary Kluz Outreach Specialist Broadband and E-Commerce Education Center
  • 10.
    A brief timeline MarathonCounty Events Pre-2009 Marathon County task force on Economic Development 2009 ARRA grant application 2010 Sustainable Broadband Adoption Project begins July 2011 Focus group – measuring awareness August 2012 Community Focus Group on Adoption July 2013 Funding secured for Tech Tutors October 2013 Broadband assigned to county Infrastructure Committee February 2014 County hosts community meeting April 2014 County Technology Committee formed May 2014 Tech Committee strategic planning begins June 2014 Tech Tutors transition to RSVP November 2014 Task Force on Rural Connectivity begins work February 2015 Tech Committee creates work plan from strategic plan
  • 11.
    Creating a Senseof Urgency
  • 12.
    Building a GuidingCoalition and Developing a Strategic Vision
  • 13.
  • 14.
  • 15.
    Compete Co-exist CommunicateCooperate Coordinate Collaborate Integrate Competition for clients, resources, partners, public attention No systematic connection between agencies / organizations Inter-agency information sharing (e.g. networking) As needed, often informal, interaction, on discrete activities or projects Organizations systematically adjust and align work with each other for greater outcomes Longer term interaction based on shared mission, goals; shared decision- makers and resources Fully integrated programs, planning, funding TRUST TURF
  • 16.
  • 17.
  • 18.
    Don’t let up,learn from experience • Evaluation: 56% 40% 4% AGE RANGE 65+ 50-64 35-49 66% 34% GENDER female male
  • 19.
    Make it stick:instituting change
  • 20.
    Crawford County Broadband Programming WillCronin Community Resource Development Educator Crawford County
  • 22.
    Support Improved Broadband InternetAccess in Crawford County Will Cronin University of Wisconsin-Extension, Crawford County
  • 23.
    Overview • Broadband &E-Commerce Education Center • Grant to conduct broadband education
  • 24.
    Overview • Broadband &E-Commerce Education Center • Purpose • Create a coalition of stakeholders charged with creating a reliable, accessible, and affordable community area network for Southwest Wisconsin (Crawford County, Richland County, Grant County, Lafayette County, and Green County).
  • 25.
    Overview • Broadband &E-Commerce Education Center Grant • Purpose • Process • Monthly workshops/meetings • Organic/self-directed
  • 26.
    Overview • Broadband &E-Commerce Education Center Grant • Purpose • Process • People • Economic Development • Regional Healthcare • Educational Institutions • Law Enforcement • Emergency Management • Libraries
  • 27.
    Broadband Service inCrawford County and the Region
  • 28.
  • 29.
    Why is BroadbandImportant?  Economic Development  E-Commerce  Quality of Life, Retaining Young People
  • 30.
     Stable highspeed broadband access is critical to Crossing Rivers Medical Center and our affiliates and partners. A few examples our how we depend on broadband include transferring large radiology images to off-site radiologist, providing around-the-clock pharmacy services, providing dictation and transcription services, cloud based medical record keeping for our clinics, transferring immunization records and dozens of other small but critical tasks related to providing outstanding medical care for our patients. Our dependency on these ‘cloud based’ services and their associated bandwidth and reliability requirements seems to grow almost daily.  Rich Huhn, Network Engineer Testimonial: Crossing Rivers Health
  • 31.
     Simple resolutionof support at the county level.  Acknowledges the role of private sector in development.  Emphasizes the need for cooperation among units of government and providers.  Sets “the best possible broadband access” as an official goal of Crawford County. Support Improved Broadband Internet Access in Crawford County
  • 32.
    Sauk County Broadband Programming JenniferErickson Community Resource Development Educator Sauk County
  • 35.
    What struck you? Howis your thinking about your own community influenced? What collaborations can you imagine are possible? TABLE TALK
  • 36.
    Exciting Times! • Fromstrategic “talk” to serious “action” • Growing Collaborations • New parties are weighing in and understanding the value proposition
  • 37.
    Both Nationally &In Wisconsin  Connect America Fund II  Broadband Opportunities Council: Report & Recommendations  Encourage further public & private investment & partnerships  Promote adoption & meaningful use: Increase digital literacy Empower communities to attract Investment  USF & Net Neutrality Debates  CAF II in Wisconsin  Expanded Broadband Grant Program  Re-energized State Broadband Advisory Group  UWEX Adoption & Utilization Advisory Council  Increased County engagement  Peaked interest by counties & municipalities
  • 38.
    TABLE TALK What didyou hear, and how does it influence your thinking for your own county? Small table discussion.
  • 39.
    TABLE TALK What doyou need to help your community move forward? Small table discussion.
  • 40.
    TABLE TALK What partdoes adoption play in making the system work for people? Small table discussion.
  • 41.
    TABLE TALK What willyou carry back with you, and what might you need to have success? Small table discussion.
  • 42.
    Broadband Boot Camp2015 http://broadband.uwex.edu Twitter @WI_Broadband Broadband & E-Commerce Education Center Maria.Alvarez-Stroud@uwex.edu Mary.Kluz@ces.uwex.edu J.Smith@uwex.edu

Editor's Notes

  • #4 Started doing boot camps in May 2013 as a way to pool the knowledge and resources of our own educators responding to their community needs with our center and technical liasions that could help with the discussion and expand community engagement around broadband. The map illustrates counties that have participated in our boot camps—UWEX representation from CNRED, Family Living, 4H, WPTV, and external partners including county board members, economic development directors, regional planners, concerned citizens, and more…what we’ve learned, is that when including our external partners, the conversation is stronger and communities more likely to “get boots on the ground” for their community to get better access and adopt broadband. We think the map is impressive, but we also know that community engagement around broadband is an exercise similar to other community development projects---they may take years to come to fruition. So what is a boot camp and how do we begin the conversation?
  • #6 Let’s take a very incomplete and simplified view of how the system of internet access and adoption works. VERY simplified, in order to be able to have some discussion about how we can affect the system. Consumer engagement is a huge factor in creating movement in our feedback ‘wheel’. It pays to look at any of the interaction points to see where there is leverage and where we can ‘grease the wheel’.
  • #8 From the Chequamegon area technology fair: People are worried about safety, learning about the ways it can benefit their lives.
  • #10  http://www.youtube.com/watch?v=Es3Vsfzdr14
  • #16 Adapted from Tamarackcci.ca
  • #21 http://www.youtube.com/watch?v=Us-TVg40ExM http://www.youtube.com/watch?v=Es3Vsfzdr14
  • #30 According to a 2012 IEDC survey, fewer than 10% of Economic Developers believe that a 4Mbps connection was “sufficient” to grow their local economy. Retail sales grew at an average annual rate of 2.6% from 2002-2010. Internet sales grew 17.9% over the same period. New markets for small business and entrepreneurs. Opportunities for new home-based second income. 46% of 2010 US manufacturing shipments were attributable to e-commerce, valued at $2.25 trillion. Community of Choice, knowledge workers Health and Telemedicine
  • #34 Leland Arch, Sauk County, Wisconsin
  • #35 Devil’s Lake, Sauk County, Wisconsin
  • #37 From Talk to Action: Incremental steps by Counties to engage and inform: Ashland and Bayfield: Broadband Expo Collaborations on the state level and local working closer together to Leverage each other assets: For example DNR working with UWEX exploring future use for Fire Towers New parties: AARP taking a stand on landlines in rural areas and the need to expand the USF to include broadband Understanding the value: Kotters – short-term win: 5 Counties have now gone paperless – some using I-Pads for most communications
  • #38 Broadband Opportunity Council: NTIA lead: USDA, HUD, DOL, Depart of HHS, Econ. Develop. Admin., DOJ