1. Brilliant Gems Sales Training and Consultation Camp

2. Background Specialist in selling fine diamonds Graduated from Gemological Institute of America with gemology degree Masters in marketing at FHSU Worked with David Arabov Representative Light yellow sheet

3. Vision Confidence Big picture Long-term vision Great attitude! Accountable Selling Philosophy Light Pink Sheet

4. Prospecting Practices Grey Sheet

5. 4 C’s Listen Enthusiasm Create a plan Knowledge Sense of humor Selling Practices Bright Green Sheet

10. Relationships Referrals Upsale Customize jewelry Profit Light Blue Sheet

11. Have confidence Be personal Present information Follow-up Presentation and Demonstration

13. Humility

14. Openness

15. Creativity

16. Fairness

17. Assertiveness

19. Real World Problem Purple Sheet

20. Questions?