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Brilliant Gems<br />Sales Training and Consultation Camp<br />
Background<br />Specialist in selling fine diamonds<br />Graduated from Gemological Institute of America with gemology deg...
Vision<br />Confidence<br />Big picture<br />Long-term vision<br />Great attitude!<br />Accountable<br />Selling Philosoph...
Prospecting Practices<br />Grey Sheet<br />
4 C’s<br />Listen<br />Enthusiasm<br />Create a plan<br />Knowledge<br />Sense of humor<br />Selling Practices<br />Bright...
4 C’s<br />Listen<br />Enthusiasm<br />Create a plan<br />Knowledge<br />Sense of humor<br />Selling Practices<br />Bright...
Relationships<br />Referrals<br />Upsale<br />Customize jewelry<br />Profit <br />Light Blue Sheet<br />
Have confidence<br />Be personal<br />Present information<br />Follow-up<br />Presentation and Demonstration<br />
Intelligence<br />Self Awareness<br />Self Regulation<br />Motivation<br />Empathy<br />Social Skills<br />Dedication<br /...
Humility
Openness
Creativity
Fairness
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Brilliant gems sales training camp2

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Brilliant gems sales training camp2

  1. 1. Brilliant Gems<br />Sales Training and Consultation Camp<br />
  2. 2. Background<br />Specialist in selling fine diamonds<br />Graduated from Gemological Institute of America with gemology degree<br />Masters in marketing at FHSU<br />Worked with David Arabov<br />Representative<br />Light yellow sheet<br />
  3. 3. Vision<br />Confidence<br />Big picture<br />Long-term vision<br />Great attitude!<br />Accountable<br />Selling Philosophy<br />Light Pink Sheet<br />
  4. 4. Prospecting Practices<br />Grey Sheet<br />
  5. 5. 4 C’s<br />Listen<br />Enthusiasm<br />Create a plan<br />Knowledge<br />Sense of humor<br />Selling Practices<br />Bright Green Sheet<br />
  6. 6.
  7. 7.
  8. 8.
  9. 9.
  10. 10. 4 C’s<br />Listen<br />Enthusiasm<br />Create a plan<br />Knowledge<br />Sense of humor<br />Selling Practices<br />Bright Green Sheet<br />
  11. 11. Relationships<br />Referrals<br />Upsale<br />Customize jewelry<br />Profit <br />Light Blue Sheet<br />
  12. 12. Have confidence<br />Be personal<br />Present information<br />Follow-up<br />Presentation and Demonstration<br />
  13. 13. Intelligence<br />Self Awareness<br />Self Regulation<br />Motivation<br />Empathy<br />Social Skills<br />Dedication<br />Leadership<br />Salmon Sheet<br /><ul><li>Nobility
  14. 14. Humility
  15. 15. Openness
  16. 16. Creativity
  17. 17. Fairness
  18. 18. Assertiveness
  19. 19. Sense of Humor</li></li></ul><li>Ready to close<br />Spend time looking at one item<br />Asking details<br />Asking price<br />Language (verbal and body)<br />Asking another person’s opinions<br />Getting money out<br />Closing<br />Bright Orange Sheet<br />Back away from the sale<br />When customer has said no<br />No interest in product<br />Avoiding eye contact<br />Making “not now” excuses<br />Moving around quickly<br />
  20. 20. Layaways<br />Loans<br />Contracts<br />Bright Orange Sheet<br />
  21. 21. Real World Problem<br />Purple Sheet<br />
  22. 22. Questions?<br />

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