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Bright talk webinar 10 10-13
- 1. Creating a supportable and flexible IT solution for the post-PC era Jon Miller Mobile strategist @JonMillerUK
- 2. What this session will cover What do we mean by post-PC era? Enterprise Mobility Management What do all the acronyms mean? Offering a corporate mobile solution through MDM Offering greater flexibility through BYOD and MAM Supporting the solution Questions
- 3. About me Mobile strategist and speaker on all things mobile Head of Mobility for a division of Transport for London iOS developer and hacker
- 4. What is the post-PC era? Category 2012 unit shipments 2012 market share 2017 unit shipments 2017 market share 2012-2017 growth Desktop PC 148.4m 12.4% 141.0m 6.0% -5.0% Portable PC 202.0m 16.8% 240.9m 11.0% 19.3% Tablet 128.3m 10.7% 352.3m 16.0% 174.5% Smartphone 722.4m 60.1% 1516.0m 67.0% 109.9% TOTAL 1201.1m 100% 2250.3m 100.0% 87.3% Research firm, IDC’s worldwide Smart Connected Device Tracker Forecast data, Feb 28 2013
- 7. What do all the acronyms mean? MAM MEM MIM MDM MCM VPN BYOD
- 9. Mobile is your most personal interaction with IT and technology
- 10. What do users really want?
- 11. What do users really want?
- 12. What do users really want?
- 13. “Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains” Steve Jobs
- 14. Pick a platform
- 16. Fragmentation 31% Honeycomb and below 49% Ice Cream Sandwich 20% Jelly Bean October 2013
- 17. Fragmentation 4% 27% iOS 5 and below iOS 6 69% iOS 7 October 2013
- 18. Mobile Device Management Free as part of Microsoft Exchange Provides basic MDM capabilities like device wipe, enforcing PIN code and encryption Industry standard so pretty much built into every device type
- 19. MDM: Apple vs Android Apple Android Consistent across all devices Easy to create an end-to-end configuration deployed over the air Deeply integrated into the OS so can create very granular configurations Vary depending on vendor Profiles are not joined up so can’t deploy a zero touch configuration MDM is a layer on top of the OS so challenging to create something simple out of complex requirements
- 24. What does all this mean?
- 25. Security and lock down
- 26. Security and lock down
- 28. Why is MAM important? Focus on the data and not the device – more granular Capabilities across devices are essentially equal BYOD solution doesn’t need to be different to the corporate one Fewer factors to worry about Layers of complexity are greatly reduced
- 29. Why is MAM important? Any device Any owner Any service Anywhere
- 30. Supporting the solution Cloud-based EMM is key No infrastructure to support Support for new devices and software is devolved to vendors Easy to get up and running Cheap EMM
- 31. Supporting the solution Devices Streamline your offering if you are providing devices Keep the solution as open as possible so that users can support themselves
- 32. Supporting the solution Enterprise integration Backend data and systems shouldn’t need any additional support If using certificates as part of MDM profile need robust management process Custom apps introduce new challenges
- 34. Ideas to take away Simplicity is the ultimate sophistication Don’t be afraid of the technology and the jargon – start with something basic and expand If you are focused on one device platform corporately it is easy to extend the mobile solution to other platforms to enable BYOD and create flexibility in the future Don’t fall into the traps of applying old ways of thinking to new ways of working Always put your users first – if you cripple their mobile experience you will never succeed so think hard about why you make the choices you do
Editor's Notes
- So many vendors and products to choose from
- Gartner Magic Quadrant for MDM providers is a really good place to start looking
- Best way to keep it simple is to concentrate on one platform and get it rightApple iOS and Android are the main players here with Blackberry becoming increasingly less relevant and Microsoft not yet making that big a dent
- Android has by far the greatest market share. However, from corporate perspective, need to think about this differently
- Bear in mind that Honeycomb was released Feb 2011 – so around a third of Android devices are running a version over 2.5 years old!
- Bear in mind that iOS7 was released to the public only three weeks ago!This is great from the security perspective – people want to update so it’s easy to get devices patched when vulnerabilities are publicAlso you can have many device categories but only need to create one set of device configurations and policies
- In its simplest form can be up and running in next to no time
- In its simplest form can be up and running in next to no time
- In its simplest form can be up and running in next to no time
- If you lock things down too much and make the experience compromised or hard to understand then users won’t know which way to turn and will not accept it
- Email containerised into a secure appMost mobility management vendors provide containerised web browsers and document viewersAlso provide SDKs and App wrapping which mean you can containerise your own appsTraffic from these is then securely tunneled back to your secure corporate dataSecurity and policy is thus managed at the app levelEnterprise integration for EMM cloud essential
- Device thus becomes unimportant – as long as you can deliver the data securely to the device it doesn’t matter what it isBecause it doesn’t matter what the device is then doesn’t even need to belong to the companySeparates work from personalIn this model you are not having to implement complex security profiles for devices or certificates for VPN etc so no need to manage those areas
- Keep everything simple and you don’t need an army to support it (e.g. I have 1 FTE supporting 1500 devices in a 24/7 organisation)
- Mobile moves fast so be part of it rather than waiting for it to happen to you