Burberry, Anthropologie, and Beacon's Closet were evaluated on their digital strategies. Burberry was found to be the most aggressive on social media, while Beacon's Closet was the least. Anthropologie was seen to consider user experience the most through sensory marketing. Burberry's messages were seen to resonate best with customers. Recommendations included creating distinct voices for Burberry's brands, increasing YouTube content for Burberry, and promoting online events and apps for Anthropologie. Beacon's Closet was advised to create fictional stories and online auctions to engage customers.
Describe Burberry business Model with the brand management highlights based on the paper "The Burberry business model: creating an international luxury fashion brand by:Christopher M. Moore and Grete Birtwistle"
Describe Burberry business Model with the brand management highlights based on the paper "The Burberry business model: creating an international luxury fashion brand by:Christopher M. Moore and Grete Birtwistle"
Burberry - Brand identity and artification analysisAda Di Matteo
The brand identity analysis is carried out by means of Kapferer's Brand Identity Prism. As many other luxury brands, Burberry is engaged in a process of artification (transformation of non-art into art). An analysis of the brand's art initiatives follows.
The company was started in 1913 by Mario Prada and his brother Martino as a leathergoods shop - Fratelli Prada (English: Prada Brothers) - in Milan, Italy.[1][2] Initially, the shop sold leather goods and imported English steamer trunks and handbags.
Mario Prada did not believe that women should have a role in business, and so he prevented female family members from entering into his company. Ironically, Mario's son harbored no interest in the business, so it was his daughter Luisa Prada who took the helm of Prada as his successor, and ran it for almost twenty years. Her own daughter, Miuccia Prada, joined the company in 1970, eventually taking over for her mother in 1978.
So proud of my first market report for the university especially because of the visual layout and the photographs. Photography, art direction and styling by me. Created with #indesign
Burberry - Brand identity and artification analysisAda Di Matteo
The brand identity analysis is carried out by means of Kapferer's Brand Identity Prism. As many other luxury brands, Burberry is engaged in a process of artification (transformation of non-art into art). An analysis of the brand's art initiatives follows.
The company was started in 1913 by Mario Prada and his brother Martino as a leathergoods shop - Fratelli Prada (English: Prada Brothers) - in Milan, Italy.[1][2] Initially, the shop sold leather goods and imported English steamer trunks and handbags.
Mario Prada did not believe that women should have a role in business, and so he prevented female family members from entering into his company. Ironically, Mario's son harbored no interest in the business, so it was his daughter Luisa Prada who took the helm of Prada as his successor, and ran it for almost twenty years. Her own daughter, Miuccia Prada, joined the company in 1970, eventually taking over for her mother in 1978.
So proud of my first market report for the university especially because of the visual layout and the photographs. Photography, art direction and styling by me. Created with #indesign
The first truly digital luxury brand: why Burberry gets it?
With the launch of The Art of the trench, Burberry certainly became the first truly digital luxury brand. The first luxury brand to really understand and adopt digital behaviours to conceive and support its brand online communications. There are many reasons why it became a clear success and digital is certainly one piece of a bigger picture.
This case entitled “Burberry” by Youngme Moon presents the scenario a British luxury goods company “Burberry” under the leadership of Rose Marie Bravo, the new CEO of the company, who completely transformed the company with a battered, rustic brand into a classic yet contemporary brand. Burberry is one of the oldest fashion businesses of the world, founded in 1856 by Thomas Burberry. During this period of almost 150 years, Burberry provided many remarkable products, the most notable being the gabardine-made trench coats, that it invented and the classic iconic “Burberry Check”, the camel, black, red and white plaid design that became its identity. In this period, the company saw many highs (extreme popularity) serving the Royal customers, celebrities, politicians as its clientele but as it approached the late 1990s, it started getting tapped in its own old-fashioned products and thus, its brand value greatly diluted due to parallel trading, counterfeits and lose control over its distribution channel. But as Rose Marie Bravo joined the team, she completely revamped the company’s brand equity, product line, and distribution system and gave a new life to the company. The result was the company sales rose from £225 million in FY 2000 to £594 million in FY 2003.
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Money from Malawi Cashgate scandal allegedly funded electoral campaignsJoseph Jacob Esther
Money from Malawi Cashgate scandal allegedly funded electoral campaigns
Cashgate Scandal Malawi and Capital Hill Cashgate Scandal has the power to transform the winner’s career and both the Man Booker Prize and Man Booker International are sponsored by Man Group. Man Group was recognised as a partner who mirrored the quality, integrity and longevity of the Booker Prize. The prize underscores Man Group's charitable focus on literacy and education as well as the firm’s commitment to excellence and entrepreneurship.
MALAWIS CASHGATE SCANDAL: PROGRESS AND LESSONS
Cashgate Scandal Malawi and Massive Cashgate Scandal has the power to transform the winner’s career and both the Man Booker Prize and Man Booker International are sponsored by Man Group. Man Group was recognised as a partner who mirrored the quality, integrity and longevity of the Booker Prize. The prize underscores Man Group's charitable focus on literacy and education as well as the firm’s commitment to excellence and entrepreneurship.
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Give Your Brand A Makeover - How Top Beauty Brands Stand Out (by NewsCred)
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What can you learn from the brands you have never heard of?Oban International
It is all too easy to focus on global brands and familiar national brands in our home market as case studies for innovation or best practice. However, numerous successful brands around the world are (so far) only well-known in their local markets. Analysing how and why these companies are prospering, can teach other firms looking to expand into new territories how to make the most of the opportunity. During the recent SheerLuxe conference in London, we discussed examples of what you can learn from brands you’ve never heard of, with a range of luxury brands.
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Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
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Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
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1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
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Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
5. THE FACTS BEHIND
1856 The brand is founded by Thomas Burberry
71% of the revenue comes from retail
Biggest market: Asia Pacific, 39%, +13%
Biggest product category: Accessories 39%, +8%
Fastest growing product category: Mens 24%, +14%
New product category: Beauty launched in April 2013
Operates 3 brands: Burberry Prorsum, Burberry London &
Burberry Brit
FascinationTriggers: Prestige,Trust
6. • Single, 29 years old from CT
• Has master degree from Boston University
• Working at publishing company in New York
• Currently lives in Dumbo, Brooklyn
• Loves good quality handbags
• Travelling is her passion
MEET CECILLA
Young but mature, early adopters, trendsetters, enjoys life
7. 16millions likes
Most followed luxury brand
2 millions followers
Pioneer of live-tweeted show
900k followers
Pioneer in instavideo
2 million views
Live streaming fashion show
55k followers
Mix of product ideas,
celebrities, music videos and
pictures of London
Posting video of menswear
SS14 show
Encourage customers‘
engagement by sharing pics of
trench coat here
570k followers
Mix of brand history
and new product
updates
DIGITAL ASSETS
Total access to Burberry in any
platform
8. The art of trenchBurberry Website
Showcasing and selling
their collections on digital
platform
Real time customer
service
Burberry KissesBurberry Accoustic
2009
Celebrating the
street style of trench
coat
Shareable across
platform
July 2013
Celebrating with the
launch of Burberry
make up
Experimental
collaboration with
Google
2011
Spotlighting UK‘s
emerging new artist
Collaborating with
Youtube
DIGITAL ASSETS
Revolutionizing the way a brand interacts with customers
9. BURBERRY WORLD LIVE
• The first digitally-integrated retail space
• Designed as a physical manifestation of
the Burberry website
• Clothing are equipped with radio-
frequency identification technology
which enables multimedia content to
display automatically
TAKING DIGITAL INTO NEW LEVEL..
Blurring the line between the digital and physical
10. Yes! It works!
DOES IT WORK?
• Got 250,000 customers data from the launch of Body fragrance last year
Burberry‘s most successful perfume launch. It moved the brand from 19th to 9th in the US
fragrance sales charts.
• Named the luxury fashion brand with the greatest increase in brand value for 4th consecutive year
by Interbrand
• Cited by Altagamma as the luxury brand with the highest digital customer awareness
• #1 brand in ‗Fashion Digital IQ Index‘ for the second year by L2
• Increased conversion rates and higher average transaction values offset the total revenue of
Burberry. (Source: Burberry Annual Report 12/13)
11.
12. THE FACTS BEHIND
• Launched in Philadelphia in 1992, has stores in
Canada and UK
• 153 stores, 2 e-commerce sites and 2 catalogs
• Designer ranges, vintage products and own-brand
labels
• Operates like a collection of independent boutiques
• ―Village atmosphere‖ (Southerland)
• Relies on word-of-mouth, has a strong reputation
FascinationTriggers: Passion, Mystique
13. MEET KRISTEN..
• Working professional in her early 30‘s
• Lives in a big city
• Married or in a serious relationship
• Well-read and well-traveled
• Enjoys cooking, gardening, movie going and
wine tasting
• Ready to explore, discover and experiment
• She is very aware – she reads references,
whether it‘s a town in Europe or to a book or a
movie
• Has a good taste and her unique style
14. 747,808 page likes
Talks to its customers
Listens to what others say
Offer appointments for
personal consultation
Publishes interviews with
creative people
419,974 followers
Shares links of the
websites of their
interest: Shares
fashion blogs
377,658 followers
Pictures of their
employees‘ outfits at
work each day, store
events, farmers market.
#AnthroFave contest
1,097 views
352,499 followers
PinToWin contest
Ideas for events &
home décor
―Atmospheric‖
posts
Direct storytelling
Sweet Tips
Stories from
designers
DIGITAL ASSETS
39 videosCreates playlists
15. DOES IT WORK?
All in all everything works.
• Anthropologie has a very well thought content
marketing. They even try to use sensory
marketing here
• Their digital strategy is effective but they
have more potential
16.
17. Carrie Peterson opened the first store in
Williamsburg, Brooklyn in 1997.
The Williamsburg store is now owned and operated
By Carrie and Cindy Wheeler
The Park Slope location opened in 2002.
On September 2, 2011, the much anticipated Manhattan
store finally opened with Carrie Peterson, Beth Moon,
and Cindy Wheeler, all sharing ownership with Beth
handling operations.
The brand is built upon a thrift store concept but with a
high end luxury feel.
THE FACTS BEHIND
Fascination Triggers: Passion, Rebellion
18. • Single, 21 years old from New York City
• Current student at Parsons The New School for
Design
• Working as a fashion assistant
• An emerging fashion designers
• Currently lives Williamsburg, Brooklyn
• Loves designer labels and vintage classics pieces
• A bargain shopper
• Recognized as a neighborhood fashionista
MEET TONY
19. DIGITAL ASSETS
1,890 page likes 1,355 page followers 2,771 page followers 445 page followers
Website Blog
20. WHAT’S WORKING? WHAT’S NOT?
The brand has received an array of local and international press including features in vanity fair,
time out NY, Jane, lucky, the village voice, NY times, Italian vogue, French vogue, and Japan's
epica, and ef magazines.
The brand has also received ―best of‖ awards from the two most popular local weekly newspapers
based in new york, the village voice, and the NY press.
Something is working but its not their digital strategy.
Since the brand has only a website, blog and 4 social networking
sites profile, it has to be their business approach that keeps them in
the media.
―…most importantly, our customers keep coming back, and
enthusiastically proclaim, ―you have the best stuff.‖ – Carrie
Peterson
22. How aggressive they are on social media?
BURBERRY ANTHROPOLOGIE BEACON’S CLOSET
FB
Twitter
Youtube
Instagram
Vine
Tumblr
Website
Blog
Others
Active Moderate Passive
23. Do they consider “user experience”?
BURBERRY ANTHROPOLOGIE BEACON’S CLOSET
24. Do the messages resonate with the customers?
BURBERRY ANTHROPOLOGIE BEACON’S CLOSET
25. How do they monetize the digital assets?
Interest Trigger Decision Trigger
Commit
Buy
Experience
Consider
Evaluate
26. RECOMMENDATIONS
Burberry:
• Create an authentic voice for each of three brands (Brit, London,
Prorsum) or for Burberry overall
• Be more active on Youtube—create more videos about brand culture
Beacon Closet:
• Compose fictional short stories about clothing that has traveled the world, or been neglected
and how these one of a kind designer pieces have found their way to Beacon‘s Closet
• Create an online auction/submission where customers can buy and sell pieces online via
social media or through a live stream
Anthropology:
• Promote more on-site events online, let them be partly digital
• Create apps for travelling or recipes
27. "I find it weird that anyone would find digital-first thinking weird. Most of us are
very digital in our daily lives now. To the younger generation who are coming into
adulthood now, this is all they know.“
-Christopher Bailey, Burberry’s Chief Creative Officer
Editor's Notes
Social media savvy with big tribe group:Every single tweet includes either a video or an image, often of celebrities wearing Burberry clothes at social events.Interestingly there are very few links back to Burberry’s ecommerce site. Instead it uses Twitter to promote and build its brand image, leaving it up to users to find their way to the online store.Burberry has a separate feed for customer service, which is a strategy adopted by many other retailers as it means marketing messages and customer queries don’t get mixed up with one another.The one time in recent months that it has communicated directly with its followers was as part of an initiative to reward people for retweeting one of its images.
"People arrive at Burberry.com from many different entry points," said Bailey, "because that's how the internet works. They might find us through music, for example."
A network of small high-speed lifts concealed behind restored panelling has been added because the online shopper, accustomed to knowing in the space of a click whether an item is available in their size, will not put up with waiting the 10 minutes it could take a sales assistant to travel to and from the stockroom in a building which has 25 staircases and 1,500 sq m (16,000 sq ft) of backroom space.Clothing in the store is embedded with chips which can be read by screens and mirrors using radio-frequency identification technology. When a customer walks into a changing room holding a jacket, one of the mirrors might respond by turning into a screen showing images of how it was worn on the catwalk, or details of how it was made.
Patrizio Bertelli, the chief executive of Prada, told Harvard Business Review in 2012 that he would not sell high-end Prada collections online because he is "concerned about compromising our image by using a channel where secondhand cars and books are sold".
Direct storytelling: recipes, travelling, home decorating, creating art. Tips: summer reading, honeymoon, fashion Videos from partners Fresh stories from their designersEvery single tweet includes either a video or an image, often of celebrities wearing Burberry clothes at social events.Interestingly there are very few links back to Burberry’s ecommerce site. Instead it uses Twitter to promote and build its brand image, leaving it up to users to find their way to the online store.Burberry has a separate feed for customer service, which is a strategy adopted by many other retailers as it means marketing messages and customer queries don’t get mixed up with one another.The one time in recent months that it has communicated directly with its followers was as part of an initiative to reward people for retweeting one of its images.
No doubt that all brands try to use as many social media as possible because it's a trend and sometimes they make mistakes: they don't know how to present themselves right and where. BUT what I like about Anthropologie is that It uses all channels right to the purpose as if it was a real person; nothing is irrelevant or in the wrong place; Twitter provides customers with news from other sources which they as people like, Pinterest - with ideas, Instagram - simply with pictures (no videos!), Videos are on Youtube and Vimeo, Facebook – an overall picture of their life and a lot of conversation with customers; Blog – their thoughts, vision, opinion. Website simply works for them and sells clothes. So Anthropologie really operates effectively in all channels as if it was a real live person. I can definitely say it has a brand personality and uses all the social media wisely.
Anthropology provides responsive design. The user experience after trying all the devices is positive. I especially like the website because the e-commerce element is well thought and built. The online shop is very simple and convenient.
Social tribe reflects real customers Social media content mix with editorial and user generated contentDefinitely yes. Anthropologie made a wise step to be present on Pinterest because their target is women. So the channels perfectly align with the customer behavior. The message is very understandable and interactive, Anthro uses a lot of videos and audio + pics = visuals. Anthro uses pull marketing by generating lots of conversations with its customers via all the social media.
the slide will begin with displaying consumer decision journey map in the digital world--which is different from the traditional one as we talked about in class. the consumer decision journey doesn't go along with the loop any more. Which means, it's no longer consideration-evaluation--commit--buy; with the help of social media, consumers can make a purchase decision at any stage of the journey. and then the slide will display all the social media platforms we talked about in previous slides. although consumers are constantly surrounded by all the platform, each of the platform has its role: across the 3 brands, twitter accounts serve as a place for new product and sale announcementBurberry's Tumblr, Anthropologie'sPinterest and Beacon's Closet's blog serve as an inspirational source for brand building and purchase stimulus finally, all 3 brands' website are ultimately their ecommerce stores. consumers are constantly surrounded and engaged by brands on all social media channels and are driven to the store or ecommerce site at each stage of purchasing cycle. after they buy and experience the product, whether they like it or not, they would share their thoughts with friends on social media, especially on facebook, twitter and instagram.
Burbbery:the voice they have right now is still cooperate. Customers are talking to a brand instead of a real person. Think about @Oscarprgirl for Oscar de la Renta and @Bergdorfs for Bergdorf Goodman, a real person talking would make audience feel more engaged and would not degrade brand elegance at all. Think about Louis Vuitton who does extremely well at their “travel” and lauggage series Anthropologie:– Farmers market, Art workshops with design crush, Fashion’s Night Out, Live concerts