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Bridget Bolin office
- 1. Bridget Bolin bridget.bolin@gmail.com BRIDGET BOLIN(509) 750-5027 Anchorage, AK 99508 Objective To contribute to a positive and professional work environment. Thus securing a position that provides the opportunity to showcase my customer service skills and to expand my business knowledge. Experience Administrative Assistant October 2015 to Present Bonanza Realty, Anchorage, AK  Directly assist Project Managers and periodic stand in.  Professional in appearance and conduct  Numerous accounting related tasks as well as cash handling.  Problem resolution and supportive research.  Use of various Microsoft programs and PDF production.  Use of Strongroom Solutions Lockbox Program, Tops Professional Community data base, Shortel and MS Outlook,  Communication via phone, email, fax and USPS mail. Customer Service October 2014 to October 2015 at Sears Holdings Corp.  Cashier/Salesperson for Land’s End brand.  Assisted customers with product inquiries and online orders  Facilitated credit applications and illuminated the benefits of loyalty programs.  Cash/check handling and credit transactions.  Acting manager at offsite clearance store maximizing selling potential and floor layout for customer satisfaction.  Maintained required metrics and always received 100% positive in customer feedback. Sales Associate/Tax Prep September 2013 to February 2014 Clippership Motor Homes, Anchorage, AK  Received and coordinated customer inquiries.  Provide description of vehicle layout and operation, also orientation at the time of pick up.  Evaluated consumer needs and synchronized appropriate activities.  Cash handling and credit transactions.  Manage high call volume and multiple phone lines.  Prepare end of year tax documents with Quick Books and complete 1099 forms. Receptionist/Billing June 2011 to May 2012 Puget Sound Pipe and Supply, Anchorage, AK  Telephone reception and email correspondence  Processed billing documents daily  Assisted quality assurance team with test report documents  Managed office supplies and all filing needs  Updated customers with shipment details and production progress
- 2. Bridget Bolin bridget.bolin@gmail.com  Matchedcustomers/clients with appropriate departments after determining service needs. Administrative Assistant June 2010 to March 2011 SLR International, Anchorage, AK  Produced presentation documents for Project Managers  Set up and breakdown for all business meetings  Reception of all clients in  Mail distribution, fax and email correspondence  Use of Microsoft programs and PDF documents Customer Service Agent May 2006 to April 2010 FedEx, Anchorage, AK  Customer service over the phone and in person  Provide assistance to customers regarding multiple shipping issues  Utilized “point of sale” software to create shipments, generate new accounts, and track packages.  Various skilled labor duties.  Generation and management of new commercial accounts.  Interface and coordination with Commercial clients. Licensed Real Estate Assistant 2005 to 2006 Remax Properties, Anchorage, AK  Customer relations/ reception  prepared earnest money agreements  Held open houses/ showed homes to clients  helped to manage website Education Smokiam Alternative High School, Soap Lake, WA 10/2000 thru 06/2001 H.S. Diploma Some College experience - UAA Skills and Achievements Fork Lift Operators Certification Diversified Management Training Portfolio through a structured process focusing on leadership/ management concepts and skills Haz-Mat and DG spill response certification Active Listener. Customer service, customer service it’s what I do! Methodical and precise approach to completing tasks and objectives Business License – Practical Solutions References Kevin McNiell 907-980-0165 Elizabeth Anderson 907-223-2200 Amie Goetsch 907-4339525