Resume/CV for Brian A. Wood, User Experience (UX) and Human Computer Interaction (HCI) professional

1. :E-mail brian@brianandpamela.com :Phone (703) 629-4374
:Address 119 Kelley Road, Fredericksburg, VA 22405
Celerity (Federal Reserve Bank) May 2013 — Present
Sonalysts, Inc Nov 2005 — May 2013
Brian A. Wood
Work experience
Sr. User Experience Analyst
Provided User Experience design and analysis to clients at the Federal Reserve Bank (FRB) System. Served as the
Principal User Experience Analyst for a team of nearly 100 developers, analysts, and designers creating the next generation
of FRB Cash Office Management Systems.
Planned, executed, and analyzed user testing and validations of designs and developed software products. Gathered
feedback and presented findings to Product Owners, project management, and developers. Assisted in the classification and
prioritization of issues arising from UX findings.
Effectively planned and executed used remote user testing sessions using screen sharing software and audio bridges
reducing travel budget for user research.
Produced video highlights of research sessions detailing findings, assisting decision makers in understanding the issues
raised in user testing.
Worked effectively with a geographically diverse team with staff (including team management) in San Francisco and other
personnel located in FRB branches across the country.
Participated in project planning, working to determine the role and needs of the project relating to User Experience.
HCI Analyst and Designer
Provided expert guidance to Navy and Marine Corps personnel regarding design and user interaction best practices.
Implemented a Goal Oriented approach to system interface.
Performed initial and in depth usability design and testing of internal software projects. Assisted software developers by
providing a user needs focused perspective and suggesting alternate feature implementations that improve usefulness and
usability of software.
Performed Human Computer Interaction and Interface analysis and recommendation for Navy and other military combat
systems. Worked with programmers, requirements, test and eval, and other personnel to incorporate interface and design
best practices and ensure that HSI standards are met. Relied on CPL and MILSTD 1472 as guidance.
Performed heuristic analysis of combat systems Human Computer Interface (HCI) and assisted developers with the
correction of identified issues.
Assisted in creation and application of Common Presentation Layer (CPL) guidance for tactical situation displays.
Performed web and computer software design and development for Navy and other clients. Worked closely with other
developers to develop best practices and strategies for products.
Advanced quality and comprehensiveness of paper and written documentation for products including users manuals, training
materials and briefs.
Created multimedia training and briefing materials including video and animations. These tools are used for marketing as well
as user training and familiarization.
Presented in-house developed software at large conferences and tradeshows as keynote speaker and corporate
Brian A. Wood 1

2. Unified Industries, Inc Mar 2001 — Aug 2005
The Orkand Corporation Oct 1999 — Mar 2001
Presented in-house developed software at large conferences and tradeshows as keynote speaker and corporate
representative. Developed and pursued contacts and leads, resulting in increased sales and business.
Created logos and graphic design for several products both extant and notional.
Utilized skills in Human-Computer Interface and Graphic Design to create, analyze and test Graphical User Interfaces for
software and web development work.
Created and performed usability testing on several internal software projects, including TSSA, HPAT, SALT, OpSAT, TLX
Tool and others.
Oversaw and managed local IT needs for branch office of up to 25 people, (with support from Corporate Headquarters IT).
This includes server and client installation, set up and maintenance, troubleshooting, network management and analysis,
traffic analysis, Network Capacity Planning and other needs.
Participated in media creation for Integrated Courseware (ICW) for various subjects.
Led troubleshooting and rapid response development teams using iterative development methods to quickly create, refine
and complete development projects.
Assisted with HSI analysis of several HCI problems and developed prototype solutions based on screen mockups and
interfaces.
Created and/or customized web based tools and prototypes for several projects, internally and externally, including an hours
reporting tool used for monthly status reports, a software tool distribution and community site, and internal collaboration
systems.
Systems Design Manager
Provided customer focused management of multiple projects for Government and corporate clients. Oversaw application
development team. Performed high level consulting for clients, including business process reengineering analysis, workflow
analysis, application requirements analysis, and project administration. Acted as project leader for several mission critical
projects for Government and corporate clients and numerous content focused web sites.
Instrumental in the creation and attainment of new business opportunities. Efforts with many clients led to increases in
funding and resources from those clients. Additionally, was a crucial member of business development and proposal teams
that won a number of significant projects. Principal consultant presenting many proposals and presentations crafted to speak
to both technical professionals and decision makers.
Directed and assisted programmers and database developers in the creation of the NAVSEA (SEA 91) Individual Skills
Information System. Directed and assisted web team in the completion and updating of web sites for PMS306 and NAVSEA
PMS470L.
Created and managed web sites and applications to facilitate business processes. Applications developed include action
item tracking system, corporate multimedia marketing and locations tool (Macromedia Flash/HTML on a business card CD),
corporate phone and email directory system, corporate skills inventory system, and corporate intranet. Created prototype
applications demonstrating the use of advanced web-based technologies and possible application to business problem
resolution. Provided support and analysis to UII knowledge management team for ongoing projects. Coordinated 508 web
site accessibility compliance for assigned sites and applications. Created and presented status reports and briefings.
Designed and implemented Microsoft Sharepoint based solutions, including development of custom web parts using Visual
C#, Visual Basic.Net, and ASP.Net.
Web Developer/Team Lead
Created web applications for surveys and training audits. Prepared and translated documentation to web formats. Created
and managed online community (forums) for project members at home and overseas. Oversaw web and intranet taskforce
for project. Assisted and consulted with implementation of enterprise information portal web system to integrate varied data
sources into one web-based location. Worked closely with client to integrate intranet systems with state department intranet.
Integrated several diverse systems for data tracking and configuration management into project web site. Automated
Brian A. Wood 2

3. The Orkand Corporation Mar 1998 — Oct 1999
FDC Corporation 1997 — 1998
Institute for Alternative Fufutres 1996 — 1997
security survey and audit process and integrated into web sites. Provided analysis and consultation to consular CIO officers.
Worked with project leadership to provide program planning and implementation of above projects. Created and presented
status report briefings on above projects. Coordinated 508 web site accessibility compliance for assigned sites and
applications.
Senior Technical Analyst and Trainer
Provided remote and on-site support to troubleshoot and solve technical issues related to computer systems installation at
U.S. Consulates and Embassies worldwide. Participated and coordinated pilot and priority system installation in U.S.
Consulates and Embassies in Europe, Asia, Mexico, and Australia. Performed surveys and audits of equipment in the field,
including equipment inventories and security audits. Performed and audited Y2K compliance issues for consular systems
worldwide. Assisted in transition from legacy applications to modernized consular systems.
Created and led technical training courses for project and customer personnel in the following areas: Windows operating
system, Oracle database installation and tuning, physical and logical network analysis, installation and troubleshooting, web
development basics, web development advanced concepts, multimedia tool creation, presentation and training concepts,
and using Microsoft PowerPoint in a shared environment.
Network Engineer/Analyst
Performed integration and management tasks of corporate networks, including server and network administration, user
tracking and auditing, backup routines, new product analysis and integration, end user documentation and training,
coordinating VPN and remote access issues, and managing out-sourced IT work..
Network Engineer / Technical Futures Analyst
Conducted and presented professional futures research. Examples of this work include trend scans and presentations for the
U.S. Department of Health and Human Services, U.S. Department of Defense, the City of Saint Louis 2004 project, and a
program jointly sponsored by George Mason University, and the World Future Society detailing the general and specific
social implications of technological change. Instrumental to the production of the Institute’s regular presentations to
members and staff of the U.S. Congress on Healthcare Futures and Innovations.
Managed computers and network for small consulting firm, including network administration, troubleshooting,
internet connectivity, web design and maintenance, and other day-to-day activities.
Qualifications
Diverse experiences combine in Mr. Wood to produce a candidate with an exceptionally broad skill set. Drawing on a
background that includes end user one-on-one and stand-up training, curriculum development, marketing, graphic design,
web application development, GUI design and analysis, Usability Assessment, User Experience Design and Analysis, and
Human-Computer Interaction, Brian brings creativity and experience to any team.
Summary Experience Mr. Wood has more than fifteen years experience in the IT Industry, most of that focused on various
aspects of how users interact with hardware and software. His end-user oriented approach to Human Computer Interaction
and User Experience is bolstered by experience in technical user training, customer-developer liaison, and requirements
gathering and analysis. This broad-brush approach has been praised by his clients in the Federal Reserve Bank of
Richmond, US Navy, Marine Corps, State Department, and various commercial organizations.
References
Brian A. Wood 3

4. Master of Human Computer Interaction 2012 — 2018 (expected)
Bachelor of Arts - Religion 1990 — 1995
References available upon request.
Education
DePaul University
As a candidate in the Master of Human Computer Interaction (HCI) program with DePaul University, Mr. Wood has
maintained a 4.0 GPA and taken classes in Usability Engineering and Design for HCI. Mr. Wood anticipates graduation from
the Masters program by 2018.
In addition to the subject knowledge, the experience has been useful for gaining experience working with teams that are both
geographically distant and have diverse skill sets.
Susquehanna University
As a full time undergraduate student at Susquehanna University, Mr. Wood studied Religion. Concentrating primarily in the
areas of Reformation-era History and Ethics. In addition to the subject area knowledge, Mr. Wood developed exceptional
skill with critical and innovative thinking, research, and writing and presenting research material.
Along with the major area of study, Mr. Wood earned a minor degree in Music, concentrating in Vocal Performance.
Mr. Wood developed leadership skills while at Susquehanna, leading several student organizations.
Complimentary Skills
Human Computer Interaction (HCI)
Human Systems Integration (HSI)
Human Factors Engineering (HFE)
User Interaction (UI) Design/Development
Technical Writing
User Training
Software Systems Visibility and Marketing
Combat Systems Interface Analysis
MIL-STD (1472, 2525, etc.) and Guidance for HCI
Web Site planning and development
Online Community Development and Management
Social Networking
Graphic Design
Audio and Video Production (Including recording, producing, FX and finishing, and CD/DVD creation)
Photography and Digital Imagery
Training and Training Development
Adobe Creative Software (Photoshop, Illustrator, Dreamweaver, Flash, Premiere, After Effects, Encore, InDesign,
Lightroom, Acrobat, etc.)
Microsoft Office (Exceptional Word and PowerPoint design skill)
Apple iWork & iLife
Microsoft Windows and Apple OS X
Other Hardware and Software
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