Narasimha Raju Cimala has over 17 years of experience working on IT projects, including 6+ years experience implementing and supporting Hyland OnBase systems. He has extensive experience designing and implementing OnBase workflows, configurations, and integrations. His background includes roles as an OnBase consultant for various clients in the US, implementing and supporting OnBase systems, analyzing requirements, and developing solutions.

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Narasimha Raju Cimala
Cell: 843-452-9899, cnravk@gmail.com
EXPERINCE SUMMARY
 More Than 17 Years of Experience in IT working on many Off-Shore and On-Site Projects and
handling large teams.
 6+ years’ experience working with Hyland OnBase Systems and well versed with using
Versions 5., 6.2, 8.4, 11.0, 12, 13, 14
 Good experience Installing, Implementing, Upgrading and Integrating OnBase Solutions.
 Experience Designing & Building OnBase Workflow, Configurations and migrating documents
from other systems to OnBase.
 Well versed with various OnBase Modules like Unity Forms, BAM, Advanced Capture,
Workflow Approval Management, Document Scanning Modules, DIP, COLD, Workflows,
App Enabler, Host Enabler, Barcodes, DocPop, AutoFill, Keyword Updater, Report Services
 Configuring Advance Capture and Bar Code solutions for complete automation,
 Advanced knowledge and in-depth understanding of ECM principles, tools and technologies.
 Experience in evaluating, implementing and maintaining enterprise content management tools.
 Senior-Level ECM Implementer with Proven Business Management Exposure.
 Experienced .Net developer and Web developer developing applications using OnBase API.
 Experience in evaluating, enhancing and creating complicated workflows for cross-functional
departments and functions
 Coordinated activities and milestones between customer and tech teams to achieve the project
goals on time.
 Ensured Cross Functional Coordination for timely completion of project.
Professional Society / Certification Member Since / Date
Certified
Member of Project Management Institute May 2010
AIIM Certified Enterprise Content Management Specialist May 2010
AIIM Certified Enterprise Content Management Practitioner Apr 2010
Certified OnBase System Administration Apr 2008
Certified OnBase Workflow Administration Aug 2009
LOMA 280 – Insurance Domain Certification Aug - 2008
Microsoft Certified Professional in Developing and Implementing
Web Applications using Microsoft Visual Basic .Net
Dec - 2004
Microsoft Certified Professional in Developing and Implementing
Databases using Microsoft SQL Server 2000.
Dec - 2004
EDUCATION
Master of Computer Applications (MCA) from Osmania University, Hyderabad, in Nov-1997
Bachelor of Science in Computers (B.Sc.) from Nizam College, Hyderabad, in May-1994

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CAREER PROFILE
OnBase Consultant, BHSI, Boston July 2015 – Till Date
Title OnBase Roll Out and Implementation
Client Berkshire Hathaway Specialty Insurance
Work Location Boston, MA, USA.
Responsibilities
 Planning and Implementation of OnBase upgrade to version 14
 Planning and Implementation of rollout of OnBase 14 to the enterprise
 Develop and Implement product configuration required for new OnBase implementation
projects.
 Participate in meetings with business clients defining business problems and identifying
solutions
 Development of new OnBase Workflows and fine tuning of current workflows.
 Development of new OnBase Scripts and external Autofill’s.
 Configuring Advance Capture and Bar Codes.
 Documenting, analyzing, constructing, and testing new OnBase solutions integrated with LOB
systems
 Monitoring the current scheduled import, scanning and capture processes
 Troubleshooting of operational issues, works with business to implement appropriate solutions,
and providing necessary documentation.
 Mentor technical and non-technical team members.
 Handle technical and customer issues as they arise during implementations, escalating issues to
other technical, business, or vendor resources as necessary.
Environment: OnBase 14, Unity Forms, DIP, COLD, Bar Codes, Advance Capture, Workflows,
Scripting, BAM, Report Services, SQL Server2008, VB.Net, C#, ASP.Net, VB Script, Crystal
Reports.
OnBase Consultant, Department of SocialSecurity, SC July 2014 – June 2015
Title SCOSA Replacement - OnBase Implementation
Client Department of Social Security
Work Location Columbia, SC, USA.

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Responsibilities
 Provide expertise in developing ECM applications and automated Imaging solutions.
 Design and assist in the development of a document imaging system that interfaces with
multiple applications and systems at the department, including legacy mainframe, client server
and web applications.
 Migrate existing documents imaging system data and files to new integrated imaging system.
 Participate in business work sessions to gather business and technical requirements.
 Design internal solutions and external system interface mechanisms, including appropriate
application of techniques and standards such as service-oriented architecture and web services.
 Develop conceptual system designs and implement strategies utilizing specialized applications,
products, and tools
 Providing detailed Work Breakdown Structures and target start/end dates, estimated hours,
necessary resources, task dependencies and milestones
 Develop other related application modules and system scripts to support department needs.
 Assisting the director of system applications on multiple system upgrades.
 Designing custom application to support existing legacy applications and integrations using
.Net C#, SQL Server, Crystal Reports and Hyland OnBase tools.
 Development of System Design and specification documents, administrative documentation and
user documentation.
 Handle technical and customer issues as they arise during implementations, escalating issues to
other technical, business, or vendor resources as necessary.
Environment: OnBase 13, Unity Forms, DIP, COLD, Bar Codes, Advance Capture, Workflows,
Scripting, BAM, Report Services, SQL Server2008, VB.Net, C#, ASP.Net, VB Script, Crystal
Reports.
.
OnBase Consultant, CareSource Dec 2012 – June 2014
Title OnBase Implementation and Rollout at CareSource
Client CareSource
Work Location Dayton, Ohio, USA.
Responsibilities
 Participate in OnBase requirement gathering sessions with business owners, business analysts
and team members to analyze business requirements and proposing solutions.
 Analyze all the aspects of a business activity, including processes (both manual and automated),
data, inputs, outputs and the related stakeholders.
 Participate in design reviews and provide input to the design recommendations; incorporate
security requirements into design; and provide input to information/data flow.
 Discovering, Designing and Implementing OnBase Workflow Solutions.
 Perform business process analysis and document the requirements of the solution.
 Providing accurate estimates and manage project work to ensure completion in a timely manner

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 Providing professional solutions by translating business process requirements into a technical
solution through design, implementation, testing, and training.
 Conducting and documenting business discovery with stakeholders to determine functional
requirements of the OnBase solution.
 Collaborate with other Business users and Vendor expertise in delivering and supporting
OnBase solutions.
 Diagnose and troubleshoot operational issues impacting deployed OnBase solutions
 Assist with identifying and documenting best practices and challenges associated with
configuring OnBase solutions.
 Interacting with all levels of management, users, testers, technical staff, vendor staff, as well as
internal and external customers, business partners, and stakeholders to ensure effective and
satisfactory automated solutions.
 Conduct research on emerging application development software products, languages, and
standards in support of development efforts.
 Recommend, schedule, and perform software improvements and upgrades.
Environment: OnBase 13, Workflow Approval Management, SQL Server2008, VB.Net, C#,
ASP.Net, VB Script.
OnBase Consultant, CMC AMERICAS Feb 2009 – Nov 2012
Title CHARLESTON COUNTY PROJECT
Client Charleston County
Work Location Charleston, South Carolina, USA.
Responsibilities
 Discovering, Designing, and Implementing OnBase Workflow and Work view Solutions
 Installing and Supporting OnBase Document Management Systems and its Various Modules;
Document Imaging, Application Enabler, Microsoft SharePoint Integration, DIP, COLD, PCL,
Folders, etc.
 Integrating Various Line of Business Applications Using the OnBase API.
 Analyze and assess existing business systems and procedures.
 Collaborate with developers, programmers, and designers in conceptualizing and development
of new software programs and applications.
 Interacting with all levels of management, users, testers, technical staff, vendor staff, as well as
internal and external customers, business partners, and stakeholders to ensure effective and
satisfactory automated solutions.
 Conduct research on emerging application development software products, languages, and
standards in support of development efforts.
 Ability to coordinate with vendors for efficient implementation of new software products or
systems and for resolution of any adaptation issues.
 Recommend, schedule, and perform software improvements and upgrades.
 Performing detailed technical analysis to present pros and cons of various technical approaches
to solutions and recommend the appropriate solution.
 Developed VBScripts and C# Unity API Scripts to be used within the OnBase Systems.

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 Developed OnBase HTML E-Forms and enhanced these forms with JavaScript.
 Administer and configure all settings related to OnBase functionality such as document types,
document type groups, AutoFill keyword sets, Data Sets, Keyword Updaters etc.
 Developed an application to export documents from an existing OnBase system and migrated
the documents into the new OnBase environment.
 Designed, Developed and Configured Workflows for Clerk of Courts and Sheriff Department
for releasing of Jail Inmates.
 Designed, developed and Configured Workflows, Timers and Notification Services for RMC
and Assessors.
 Developed Applications for generating text files based on various business rules and
functionality.
 Upgraded OnBase system and related modules and applications from OnBase 6.4 to 8.2 and
then to 11.0.
 Implemented and rolled out OnBase for the various county departments like Assessors,
Revenue Collections and Record Center etc while keeping each department documents separate
from a user’s perspective.
Environment: VB.Net, C#, ASP.Net, VB Script, OnBase 8.2, SQL Server2005, Oracle 10g
OnBase Consultant, TATA ConsultancyServices Apr 2008 – Jan 2009
Title Allianz Application Support & Maintenance
Client Allianz Life Insurance Company
Work Location Minneapolis, USA.
Responsibilities
 Provided expert level guidance and support on OnBase product suites, OnBase Workflow,
OnBase API and supporting tools
 Defining and implementing processes to improve performance and response time, automate
manual steps and streamline the processes.
 Design and Implement an OnBase Workflow for Expense Report Approval and Processing.
 Design and configure the required rules and actions that satisfy the business requirements to
successfully enter and approve timesheets.
 Developed Lifecycles to manage the receiving of receipts and the matching of receipts to
expense reports.
 Developed workflow and scripts to validate keywords for various document types.
 Developed all of the appropriate E-Forms, and User Forms Required for processing.
 Create custom scripting in VBScript to access API functionality not available otherwise.
 Created all document types, keywords, foldering, custom queries, scan queues, security groups
and security keywords.
 Collaborated with other team members, business stakeholders, and clients to elicit, document,
and implement requirements as well as business processes.

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 Document and drive installation issues and problems to closure.
 Ensuring customer satisfaction and maximum uptime by maintaining OnBase Servers.
 Provide technical solutions and troubleshoot issues related to the OnBase and Imaging product
line.
 Providing impact analysis and initial classification review of Application maintenance problems
 Managing, resolving and escalating re-occurring problems for the Applications and databases
 Review and guide the team for Root Cause Analysis on re-occurring Severity Level 3 and
Severity Level 4 problems.
Environment: VB.Net, C#, ASP.Net, VB Script, OnBase 8.2, SQL Server2005, Oracle 10g
Project Lead, TATA ConsultancyServices Jun 2006 – Mar 2008
Title BCCS Billing and CRM Implementation
Client Saudi Telecom Company
Work Location Riyadh, Saudi Arabia.
Lead position with TCS for Billing and CRM Implementation proof-of-concept (POC) and pilot
implementation to automate the Billing and Customer service processes at Saudi Telecom
Company. Tasks included gathering business requirements, sizing up the project and creating
project plans in a dynamic environment.
Responsibilities
 Oversaw all aspects of project planning and scheduling, status reporting, resource allocation
and Client Management
 Responsible for requirements gathering, analysis, development of hypotheses/conclusions,
production of final reports and delivery of presentations
 Gathered business requirements, sized up the project scope and created project plans in a
dynamic environment
 Prepare detailed Project plan with clear identification of tasks, activities and resources.
 Assignment of the duties, tasks, and activities related to the project.
 Interacted with the vendor support and sales department and coordinated patches and upgrades
 Interviewed candidates and made hiring recommendations in order to build the workflow team
 Supporting the development teams with application configuration, deployment and technical
issues
 Managing, resolving and escalating re-occurring problems for the Applications and databases
Environment: Siebel Universal Customer Master solution, Geneva Billing system solution, Siebel
CRM Solution, Share Point, SQL Server2005, Oracle 10g, VB.Net, C#, ASP.Net, VB Script, Java
Script, Enterprise Project Management 2003, Project Professional 2003.
Project Lead, TATA ConsultancyServices May 2004 – May 2006

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Title Pennsylvania Juvenile Case Management System
Client Government of Pennsylvania
Work Location Shippensburg, Pennsylvania, USA.
Title PAJCMS & PAJCRS MS.NET AND SQL CONVERSION
Client Government of Pennsylvania
Work Location Shippensburg, Pennsylvania, USA.
Responsibilities
 Worked as Technical lead supporting the Project Manager in achieving the project objectives
 Designed the base Application Architecture used on all applications.
 Designed and developed sequence and class diagrams using Visio.
 Designed and developed prototypes and requirements specifications by understanding and
analyzing the requirements.
 Responsible for ensuring the project schedule and scope is adhered to and reported to IT
management and all project stakeholders.
 Designed and Developed .Net application for capturing and maintaining juvenile-specific
information in addition to juvenile probation officer case management activities.
 Designed and Developed the Middle Tier using ADO.Net to perform and implement business
logic, Updating/retrieving the data to/from SQL Server Database
 Implemented the security and authentication, providing user permissions for different types of
users.
 Worked on performance tuning of the application especially on SQL Server Stored Procedures
using SQL Profiler
 Designed and Developed canned reports reporting juvenile court dispositions to the Juvenile
Court Judges' Commission for inclusion in the Pennsylvania State Police Central Repository
 Worked with Director of Juvenile Justice to take ownership and coordinate all aspects of the
implementation process from initial installation phase to the system acceptance by the
customer.
 Helped in creation, dissemination, updating of site documentation including implementation
plans, application configuration, schedules test and acceptance documents.
Environment: VB.Net, C#, ASP.Net, VB Script, Java Script, SQL Server2005, Crystal Reports,
PL SQL.
TeamLead, CMC Limited December2002 – April 2004
CMC Limited, Hyderabad, India
Electors Photo Identity Card (EPIC) for the State of Andhra Pradesh
Responsibilities
 Create Technical design document for the application.
 Helped in defining, maintaining, and enhancing the base Application Architecture used on all
applications.

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 Designed and Developed .Net application for capturing / processing images of citizens for
providing electoral photo Identity Cards.
 Designed and Developed .Net application for integrating polling stations and merging the
electoral data belonging to multiple polling stations.
 Managed and oversaw implementation process ensuring customer received excellent service
and support.
 Prepared and trained end users during implementation process & followed up on post-
installation and maintained customer relationships, which led to further service and growth.
 Unit Level testing, debugging and Integration Testing
Programmer
January 2001 - November 2002
CMC Limited, Hyderabad, India
Temple Net System for Endowments Department for the State of Andhra Pradesh
Programmer – VB, ORACLE, Crystal Reports, GIST
October1998– December 2000
CMC Limited, Hyderabad, India
Electoral Roll Management System (ERMS) for Election Commission of India
Programmer – VB, MS-Access, Crystal Reports, GIST
Responsibilities
 Studying Client Work Flow
 Design of Database Schema and Extract components.
 Design and Develop SQL components to load the data into Oracle Database
 Developed VB application for Data Transformation and Migration.
 Developed VB application for House number sorting containing text, numbers and special
characters.
 Developed of Admin Tool for managing user, user groups, access rights
 Developed of Data Upload Component automating data upload.
 Unit Level testing, debugging and Integration Testing
Skills Profile
Languages : VB 6.0, ASP, VB.Net, C#, ASP.Net, VB Script, Java
Script, PL/SQL
Databases : SQL Server, ORACLE, MS Access

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Languages : VB 6.0, ASP, VB.Net, C#, ASP.Net, VB Script, Java
Script, PL/SQL
Databases : SQL Server, ORACLE, MS Access
Tools : OnBase, MS Project Professional, MS-Project 2003, Visio
2003, MS Enterprise Project Management (MS EPM),
Visual Source Safe, Clear Case, CVS
Operating System : Windows 2003, Windows 2000, Windows NT4.0,
Windows 95, Unix
Software : Insurance, Telecom, E-Governance, Accounting and
Finance