Brandy Campbell has over 8 years of experience in customer service and office management. She has worked in various roles at Best Buy, Canadian-Parts, Subserious Autoworks, Cineplex Odeon, and Liquor Depot. Her experience includes customer service, sales, bookkeeping, inventory management, and administrative duties. Currently, she is pursuing a Bachelor of Commerce degree in International Business at MacEwan University.

1. 9137 jasper Avenue Apt.4
Edmonton , AB
T6H 5H2
587-936-6724
Brandy Campbell
Profile
➢ More than eight years of experience in customer service
➢ 4 years in office management
➢ Competent with all financial transactions
➢ Strong computer skills with various programs such as: Word, Excel,
Quickbooks,Various Microsoft programs; Data Entry and Bookkeeping
➢ Able to function efficiently and effectively in high stress environments
➢ Excellent communication and organizational skills
➢ Able to work independently or in a team based environment
➢ Proven ability to work well with others
➢ Able to transfer skills from one position to another and learn new job positions
quickly and efficiently
Professional Experience
Best Buy-Geek Squad Agent
(November 1/2015-10/15/2017)
➢ Started in mobile department selling cellular devices and accessories
➢ Researched all the phones specs to better sell phones to suit customers’ needs
➢ Responsible for remembering and understanding all carriers plans
➢ Expanded my knowledge by transferring to Web order pick up desk
➢ Learned how to reserve customer items, and ship and receive product
➢ Answered calls and helped facilitate the customer’s acquisitions and address any
concerns
➢ In an ambitious nature, I transferred to the home theater apartment to further
acquire more product knowledge to better serve the customers
➢ I was trained as well as self-taught on modern technology regarding home
entertainment including televisions, receivers, top box, home installations etc.
➢ Trained by management on the variety of services we offer and selling techniques
➢ Gained a collective knowledge on smart home devices and security cameras
➢ Transferred to Geek Squad
➢ Required to assist customers with technical problems
➢ Trained on data transfers and virus removal
➢ Required to do diagnostics and repairs on laptops, cell phones, tablets
➢ Perform windows and other computer updates and required to repair computers
that do not have hardware related damages
➢ Make comprehensive reports on all computer issues in the precinct and required to
ship out any units with hardware issues

2. 9137 jasper Avenue Apt.4
Edmonton , AB
T6H 5H2
587-936-6724
1st
Canadian-Parts Consultant
(January 20-August 20/2015)
➢ Responsible for answering the phone and booking appointments
➢ Delegated daily mechanical work for the shop
➢ Invoiced mechanical inspections and prepared estimates
➢ Gathered information and facilitated approval for insurance claims
➢ File all invoice purchases and work orders
➢ Assist sales staff in completing sales
➢ Order and locate any parts or materials required
Subserious Autoworks -Office Manager
(July 05/2012-December 2015)
➢ Greeted customers and facilitated their needs in a timely fashion
➢ Organized the calendar and delegated tasks to other co-workers
➢ Answered the phone as well as placed orders for customer parts
➢ Ordered stock merchandise
➢ Tasked with finding any parts or materials required for vehicles
➢ Prepared invoices for orders and shipments
➢ Primarily responsible for setting up and receiving shipments
➢ Used various programs for book keeping and making shipping labels
➢ Organized and input new inventory
➢ Handled all transactions with credit or large sums of cash
➢ Moderate experience in selling rims for various vehicles
➢ Responsible for opening and closing register and adding totals for the day/month
Cineplex Odeon-Shift Leader
(April 2012-February 2013)
➢ Worked the register in many different stations as well as refunding transactions
➢ Efficiently handled many tasks in the theater such as: Concession, Outtakes, Floor
manager, Box office etc.
➢ Cleaning and maintaining a safe work environment
➢ Cashing out and preparing tills for the day
➢ Cleaning and closing the theater
➢ Handling transactions
➢ Selling food and merchandise as well as tickets
➢ Delegating tasks to other team members
➢ Preparing food and cooking food eg. Pizza, burgers, popcorn, etc
➢ Opening and closing duties
➢ Re-stock/count merchandise every night
➢ Count till and safe
Liquor depot-Manager

3. 9137 jasper Avenue Apt.4
Edmonton , AB
T6H 5H2
587-936-6724
(March 2009-November 2010)
➢ Responsible for the register cash in/out
➢ All opening and closing duties
➢ Handled all refunds
➢ Coordinated shift duties for co-workers
➢ Changing price tags and making promotional labels
➢ Cleaning and maintaining a safe work environment
➢ Restocking shelves and receiving new inventory
➢ Counting the safe a preparing till for shifts the next day
Education
➢ High school diploma
➢ Upgrading and additional computer classes taken at Grant MacEwan University
➢ Currently enrolled in a program at MacEwan University and obtaining a Degree in
Bachelor of Commerce, Majoring in International Business
➢ Second language in German and Spanish
Reference
➢ Jordan Reid 780-446-9453
➢ Mark Hollis 780-700-3145
➢ Randy Olson 587-340-6663