Joe Garoutte has over 20 years of experience in restaurant, winery, and retail management. He is currently the FOH Manager and Server at Nora's Table. Prior experience includes positions as General Manager of AniChe Cellars Winery, Tasting Room Manager at Maryhill Winery, and Owner/Operator of a bowling alley and restaurant. Garoutte has a Bachelor's degree in Theatre Arts from Eastern Oregon University.

1. Joe Garoutte
476 W. Jewett Blvd.
White Salmon, WA 98762
Cell: (509) 250-3929
e-mail: joe@garoutte.me
History
July 13 to Present FOH Manager and Server – Nora’s Table
May 13 to June 13 General Manager – AniChe Cellars Winery
Jan. 11 to April 13 Media & Information Director – Maryhill Winery
Duties included require separate document.
(Available on request)
Aug. 08 to Jan. 11 Tasting Room Manager– Maryhill Winery
· Oversee all operations of tasting room with aprox.
80,000 visitors per year
· Excel in customer service
· Attend tasting events on behalf of Maryhill Winery
· Meet with local on-premise accounts (as needed)
· Support local distributor (as needed)
· Myriad of tasks related to guest visits
· Conducted all tours of the winery
· More details upon request.
· Create employee schedule
· Train staff
· Plan tasting list
· Handle customer issues
Dec. 06 to Jul. 08 Owner/Operator Garoutte Enterprises Inc.
dba – The Rock Bowling & Family Fun Center
dba - Boulder Creek Restaurant
· Oversee all operations of both the bowling alley with
outside venues and the restaurant.
· Delegate tasks appropriate for employees based upon
responsibility level within team structure.
· Make all advertising decisions and monitor their
effectiveness
· Conduct wine dinners and wine tastings.
· Create all marketing materials
· Record radio spots
· Multi-media ads for movie theatre
· Print ads for newspapers, travel publications,
hotel in-room notebooks

2. · In-house posters, table-tents, flyers, surveys,
comment cards
· Menu editing and text writing
· Build company web-site
· Take and edit all photos
· Create pricing structure for all aspects of the two
businesses
· Understand and price food and beverages to maximize
profit while maintaining customer interest
· Demonstrate and insist upon exceeding the highest
level of customer service with the goal of creating
raving fans
· Interact heavily with guests on a daily basis to ensure
their satisfaction.
· Work closely with kitchen staff on meal presentation,
quality control, and new ideas.
· Manage pro-shop
· Inventory control
· Price setting
· Equipment fitting and drilling
· Merchandising of window displays and slat walls
· Oversee all financial decisions
· Maintain system of checks and balances with cash
register drawers to control loss
· Many more duties can be explained upon request
2005 to 2006Account Manager – Skyline RV, McMinnville Div.
· Territory included Wyoming, Montana, Alberta and
Saskatchewan.
· Position was approached with an emphasis on sales
training and inventory management.
· RV Shows were attended to lend factory support and
field customer questions and to facilitate sales
· Prospecting for new dealers within territory and
following up on dealer inquiries.
· Instrumental in creating a “Show Kit” with signage and
full door sized banner designs.
· Led factory tours through RV assembly area
· Led segments of annual dealer council meeting
· Participated in annual dealer showcase event
· Arrange own travel and lodging.
· Complete monthly reports.
· Complete expense reports upon completion of each
trip.

3. 2004 to 2005: Sales and Marketing Manager – Intermountain RV
(manufacturers of the Eagle Cap truck camper)
· Attended RV trade shows to assist our dealers in
selling the products.
· Trained dealers in selling techniques and
specifications of the product.
· Created multimedia sales tools.
· Actively pursued new dealers to increase our customer
base.
· Supervised a team effort for a direct mailer, and
then followed up with interested dealers.
· Phoned dealers in a target area to set-up
appointments and then drove to show them the
product.
· Coordinated product development on 1050 model.
· Developed product timeline.
· Met with key personnel to ensure proto-type was
on schedule
· Originated, coordinated, and led the company’s Dealer
Council
· Similar to event coordinator responsibilities
· Meeting leader
· Presentation materials creator
· Arranged Lodging
· Coordinated all efforts to provide meals
· Answered emails and phone calls from both our
wholesale dealers and retail customers.
· Delivered as many as two campers at a time utilizing a
Ford F350 to haul one while pulling a trailer with a
second on it.
· Distances driven were up to approx. 1000 miles
one-way.
· Completed expense reports and arranged all my own
travel and lodging.
· Dealt directly with advertisers
2002 to 2004: Manager -The Rock Bowling and Fun Center / Boulder
Creek Restaurant
· Scheduling of all employees
· Training of all new hires for customer service and
P.O.S. terminals
· Pro Shop inventory management and sales
· League Managing and building
· Pinsetter and scorer Maintenance
· Received 3 weeks training at a facility in

4. Michigan
· Lane Maintenance
· Received on-site full day training on Lane
machine disassembly and maintenance
· All Marketing for both businesses
1999 to 2002: Sales / Shop Manager at Four Seasons Fly Shoppe &
Logger Supply
· Inventory control
· Sales and maintenance of all Fly Shop inventory
· All marketing for both businesses
· Sales of the following retail items for Logger Supply:
· Gas-Wood-Pellet Stoves
· STIHL outdoor power equipment
· Dixon ZTR Lawn Mowers
· Snapper Mowers
· Misc. logging / wire ropes, hoses etc.
· Small engine parts
1998 to 1999: Sales / Installation Shop Manager at La Grande Stereo &
Music
· Purchasing decisions based on product demand and
technology.
· Sales and Installation training of staff.
· Sales specializing in high-end car audio.
· Installation / troubleshooting of car audio and security.
· Supervision of (4) four installers.
· Customer service and complaints.
· All other necessities of maintaining a small (but stuffed
to the gills) single store retail outlet.
1997 to 1998: Product Trainer for AudioControl - in Mountlake Terrace,
WA
(AudioControl is an audio electronics manufacturer.)
· Product training nationwide in the areas of car and
home electronics; i.e. holding seminars from 2 to 8
hours in length.
· Telephone customer support
· New product development (Mostly Car Audio)
· Travel planning
· Organization of our presence in various trade shows
· Responsible for expense reports and account
inventories
· Computer presentation design and implementation
1994 to 1997: Installation Shop Manager at La Grande Stereo &
Music
Duties included: (see above)

5. 1993 to 1994: Installer at La Grande Stereo & Music
1991 to 1996: Full time student at Eastern Oregon State College
(nka Eastern Oregon University)
Earned Bachelor of Arts degree in Theatre Arts with an
emphasis in teaching.
Pertinent experiences:
· I was the Art department’s Macintosh Computer tech.
for three (3) years.
o Software knowledge: Edit DV 1.6, Adobe
Premier 5, Adobe Photoshop 5, Quark Express,
Adobe Illustrator 8, Authorware 4 Studio,
Painter 5, MiniCad +4, MacroModel 3D, Infini-D,
Logomotion, Digital Darkroom, Tech tool Pro
2.0, and Norton Utilities
· Taught several classes including Creative Drama, a
class that teaches teachers how to teach.
· Have performed in many theatrical productions and
have spoken publicly about them.
· Directed E.O.S.C.’s Summer Youth Theatre for five
years
Prior: Other positions included satellite antenna sales
installation in both Portland, OR and in Boise, ID. Also
held positions at Armor Four Star Beef in Nampa, ID.
Have worked at Meier & Frank, Wendy’s, and McDonalds.
*whew*

6. 1993 to 1994: Installer at La Grande Stereo & Music
1991 to 1996: Full time student at Eastern Oregon State College
(nka Eastern Oregon University)
Earned Bachelor of Arts degree in Theatre Arts with an
emphasis in teaching.
Pertinent experiences:
· I was the Art department’s Macintosh Computer tech.
for three (3) years.
o Software knowledge: Edit DV 1.6, Adobe
Premier 5, Adobe Photoshop 5, Quark Express,
Adobe Illustrator 8, Authorware 4 Studio,
Painter 5, MiniCad +4, MacroModel 3D, Infini-D,
Logomotion, Digital Darkroom, Tech tool Pro
2.0, and Norton Utilities
· Taught several classes including Creative Drama, a
class that teaches teachers how to teach.
· Have performed in many theatrical productions and
have spoken publicly about them.
· Directed E.O.S.C.’s Summer Youth Theatre for five
years
Prior: Other positions included satellite antenna sales
installation in both Portland, OR and in Boise, ID. Also
held positions at Armor Four Star Beef in Nampa, ID.
Have worked at Meier & Frank, Wendy’s, and McDonalds.
*whew*