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BRANDING ONLINE
BRANDING


Linc
YES


Linc
Costs

       Value

Linc
A Promise


Linc
Linc
Passive

       Active

Linc
Strategy

       Expression

Linc
Behaviour
        Visually

       Messaging
Linc
•      Distinctive
•      Memorable
•      Flexible
•      Adaptable
•      Contemporary
•      Durable
•      Pleasing
Linc
In the head of the
            consumer

Linc
Market Intelligence


Linc
Online


Linc
No impact on
        definition

Linc
Online businesses
               vs
        Online channel

Linc
•      Ease of use
•      Relevant features
•      Response times
•      Reliability
•      Currency
•      Pricing
•      Consistency
•      True of voice
Linc
•      Consistent repetition
•      Interface representing the brand
•      Use of technology
•      Colour reproduction



Linc
•      Website
       - engaging – interactive, sticky
       - correct information – instantly
         updatable
       - has a purpose, website
         business plan


Linc
•      EDM
       - segmented, dynamic based on
         attributes
       - relevancy, based on opt-in
       - timely, based on user stats
       - measure return on investment,
         relate this back to brand

Linc
•      Social media
       - monitor first (listen)
       - deduce appropriate
         communication
       - have a strategy (reason and
         plan)
       - measure results

Linc
You need a success plan


  Research   Strategise   Create   Engage   Monitor   Measure




Linc
•     User behaviour
       - are people interacting, such as
         retrieving information?
•      Measure engagement
       - are people responding
         accordingly?
•      Measure sentiment

Linc
Everyone


Linc
Some Tips


Linc
•          Online in the plan
•          Monitor and respond
•          Test before use
•          Visual consistency and coordination
•          Message consistency and
           coordination
•          Behaviour consistency and
           coordination
    Linc
THANK YOU
(for not going to sleep)

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Branding online

  • 4. Costs Value Linc
  • 7. Passive Active Linc
  • 8. Strategy Expression Linc
  • 9. Behaviour Visually Messaging Linc
  • 10. Distinctive • Memorable • Flexible • Adaptable • Contemporary • Durable • Pleasing Linc
  • 11. In the head of the consumer Linc
  • 14. No impact on definition Linc
  • 15. Online businesses vs Online channel Linc
  • 16. Ease of use • Relevant features • Response times • Reliability • Currency • Pricing • Consistency • True of voice Linc
  • 17. Consistent repetition • Interface representing the brand • Use of technology • Colour reproduction Linc
  • 18. Website - engaging – interactive, sticky - correct information – instantly updatable - has a purpose, website business plan Linc
  • 19. EDM - segmented, dynamic based on attributes - relevancy, based on opt-in - timely, based on user stats - measure return on investment, relate this back to brand Linc
  • 20. Social media - monitor first (listen) - deduce appropriate communication - have a strategy (reason and plan) - measure results Linc
  • 21. You need a success plan Research Strategise Create Engage Monitor Measure Linc
  • 22. User behaviour - are people interacting, such as retrieving information? • Measure engagement - are people responding accordingly? • Measure sentiment Linc
  • 25. Online in the plan • Monitor and respond • Test before use • Visual consistency and coordination • Message consistency and coordination • Behaviour consistency and coordination Linc
  • 26. THANK YOU (for not going to sleep)

Editor's Notes

  1. John
  2. Does every business have to worry about branding?
  3. Why is branding important?
  4. What is a brand?
  5. What are the components of a branding strategy?
  6. What approaches are available to build a brand?
  7. What are the critical issues?
  8. How do we express a brand?
  9. What about visual branding?
  10. Where does the brand reside?
  11. How do we know what it is then?
  12. Paul
  13. So what about the online environment?
  14. Potential impact in terms of strategy
  15. Very important in terms of behaviour
  16. A number of considerations in terms of visual branding!
  17. Very important in terms of messaging
  18. Very important in terms of messaging
  19. Very important in terms of messaging
  20. An example, common to social media but applicable everywhere
  21. Significant opportunity in terms of intelligence
  22. Who should monitor the online environment?Conversations are happening whether or not you participate.
  23. Who should monitor the online environment?
  24. Consistent design and layout across browsers and devices