This document discusses the relationship between business process reengineering and information technology. It defines key terms like information technology, business process reengineering, mediation, and collaboration. It explains how information technology can help reduce mediation and increase collaboration in business processes. The document outlines how IT is a key enabler of business process reengineering and that the two have a recursive relationship. It discusses the role of IT in the analysis, design, and implementation phases of reengineering. Finally, it provides an example of how Ford streamlined their accounts payable process through the use of an online database.

1. Business Process Reengineering
And
Information Technology
Submitted to Prof. J.B Singh
By
Suraj Vaidya C-80

2. Agenda
•
Basic terms
•
Reduce Mediation & Increase Collaboration
•
Relation between IT and BPR
•
Role of Information Technology in Reengineering
•
Conclusion

3. Basic Terms
•
Information technology
•
Is a term that encompasses all forms of technology
used to create, store, exchange, and use information
in its various forms
E.g. business data, voice conversations, still images

4. Basic Terms
•
Business process re-engineering
Is a business management strategy, originally
pioneered in the early 1990s, focusing on the analysis
and design of workflows and processes within an
organization.

5. Basic Terms
•
Mediation
Refers to the sequential flow of input and output
among the participants' functions in a business
process.
•
Collaboration
Working together on a project

6. Reduce Mediation &
Increase Collaboration

Reduce Mediation
•
Shared databases
•
Imaging technology
•
Electronic data exchange and electronic fund transfer

Increase Collaboration
By allowing information transfer by using tools such as
electronic mail, video conference, and file transfer
protocol.

7. Relationship between
IT & BPR
•
IT is a Key enabler
•
IT and BPR have recursive relationship

8. Role of IT in BPR
•
Analysis Phase
•
Design Phase
•
Implementing phase
•
Accountability and leadership
Partnership with process owner
Partnership with process owner,
steering committee, leader and team

9. Ford Accounts Payable Process
Purchasing
Vendor
Purchase order
Receiving
Goods
Copy of
purchase
order
Accounts
Payable
Receiving
document
Invoice
PO = Receiving Doc. = Invoice
?
Payment

10. Ford Accounts Payable Process
Purchasing
Purchase order
Online
Database
Match
Order
Vendor
Payment
Goods
Receiving
Results:
Reduced headcount by 75%
Eliminate invoice and improve accuracy

11. Conclusion
•
IT is not only an enabler for reengineering it has also
become an essential and integral part of all reengineering
efforts.
•
Role of IT in reengineering is not to automate the business
process.

12. Thank You