The document discusses implementing a business process management (BPM) system in multiple hospitals to streamline document handling and approval processes. It proposes a single web-based application that can be accessed by users across different hospital and office locations via a wide area network. This would allow forms to be routed electronically in real-time between users instead of using paper. The system would standardize processes across hospitals, speed up approvals, and improve information sharing, productivity, and performance. It lists over 40 indicative hospital processes that could be digitized, such as operation records, staff hiring, training registration, and more.

1. BPM in hospitals An introduction

2. Challenges multi hospital management document handling complex automation important to move the documents approval of forms to be done without delay.

3. Solution A single application used by all users- from various office and hospital locations. a web based application- used by various users from their locations. forms moved real time to different users in different locations.

4. Benefits approval of forms could be made faster information about various patients, users, and suppliers made available across various hospitals and offices paperless office increased productivity, increased profitability and performance

5. Scope Total no of users. Unlimited Infrastructure. Wide Area Network VPN Intranet / Internet

6. List of Hospital processes (indicative) A number of processes can be migrated into e-form environment OPERATING THEATRE: 1. Operation Notes 2. Operation Records 3. Operating Theatre Meal Request 4. Blood Availability check 5. Open Heart Surgery Records 6. Perfusion Data Sheet AMBULANCE SERVICE: 7. Ambulance Booking Form MEDICAL RECORDS: 8. Multiple Patient Numbers for merging 9. Request for Medical Record BIO-MED: 10. Equipment Commissioning Request 11. Equipment Agreement 12. Work Order … ..contd.

7. HUMAN RESOURCE: 13. Appraisal Form - Executives & above 14. Appraisal Form - non-executives 15. Leave Form 16. Employee verification for Discounts 17. Man Power Hiring Requisition 18. Staff Incidence 19. Variable Allowance Form QUALITY MANAGEMENT: 20. Service Quality Award Form 21. Customer Feedback Follow-Up Report 22. Hospital Occurrence Report 23. Medical Error Report Form 24. Infection Control Notification Report 25. Monitoring Length of Device days in ICU 26. Needle stick / Sharp Injury Report 27. Customer Satisfaction Report … ..contd . List of Hospital processes (indicative)

8. FINANCE: 28. Petty Cash Claims Form 29. Travel Authorization Form 30. Asset Disposal / Transfer Form 31. Service Agreement 32. Capital Expenditure Request BUSINESS: 33. Authorization for Adjustment / Discounts 34. Authorization for Legal Services 35. Application for Financial Concession 36. Request for Discount Form ISD: 37. User ID Request 38. e-Mail Request 39. Internet Access Request 40. SAP Printer Request 41. Change Request List of Hospital processes (indicative)

9. TRAINING AND EDUCATION : 42. External Program Notification 43. External Training Evaluation 44. Nomination for In-house Course 45. Confirmation of Course / Workshop 46. Training Review 47. Conference Room Reservation List of Hospital processes (indicative)

10. Contact B. Raghuraman Ashva Technologies P. Ltd. #15, ARK Colony, Urmilla House, Eldams Road, Chennai, India For further details: [email_address] Office phone:00914442942828