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BMG Capabilities Briefing
                    Improving the Ways that
                   Organizations Do Business℠




         Copyright ©2010 by
BMG   Boyer Management Group.
         All Rights Reserved.
BMG Background
               Founded in 1998.
               Our founders average
                32 years in OD
                experience.
               We work with companies
                and organizations who
                want to get the very best
                out of their people and
                with senior management
                who want to increase
                their effectiveness.
BMG                                     2
Partial BMG Client Family




      Our goal: build a consultative partnership with each client;
            resulting in tangible business improvements.
BMG                                                                  3
Our Core Competencies




      Team Building
      & Alignment                          Strategic Planning




         Performance Management   Talent Optimization
                                                                4
BMG
Diagnostic Tools
 BMG offers some of the world’s finest instrumented learning
 solutions and assessments.




                                                               5
BMG
The BMG Approach
      • Compare the                               • Identify Specific
        Current to                                  . Strengths and
        Best Practices                              . Growth Areas

                          Gap        Competency
                         Analysis    Assessment



                           Assure
                                     Implement
                         Long-Term
                                      Solutions
                          Success
      • Follow-up                                   • Programs &
        & Milestone                                   Training
        Measurement

                                                                        6
BMG
Team Building & Alignment
 It is all about getting everyone pulling in the same direction…




      People work best with people they like and trust.
                                                                   7
BMG
Team Building & Alignment


                                             Commun-
                               Trust
                                             ications




                                 Understanding




      “Seek first to understand, then to be understood.”   Stephen M. Covey
                                                                              8
BMG
Team Building & Alignment
                               Key Product Offering
         Unlocking The Power of My Team – half-day course based on DiSC®
                            Any organization that wants to improve productivity by
        Target Audience
                            removing interpersonal barriers / team dysfunction
       Target Purchaser     Boards, senior management, departments, groups, teams
                            The most effective people are those who understand
                            themselves, understand others and situations, then adapt
        Key Message(s)
                            their approach in order to maximize their success with other
                            people and situations
                            Improved productivity; removes interdepartmental barriers;
         Key Benefits
                            develops important leadership skills; 10X-plus ROI
  What Makes it Unique      Only from BMG; high engagement; immediate results
                            Delivery in person (but may be delivered via webinar);
      Distribution Method   Optional: team analysis with leader coaching; sales and
                            customer service application; executive development

                                                                                           9
BMG
Performance Management
“The role of the manager is to help his or her people find their
very best fit in the organization, so they can achieve their
optimum performance.”                           - Marcus Buckingham


Q: So why do so many organizations fail to
achieve or sustain successful and profitable
growth?




                                                                      10
BMG
Performance Management Cycle

        Discipline                            Establish


                     Correcting   Equipping
                       Zone         Zone


      Counsel                                       Teach
                            Mastering
                             Zone


                Measure                  Coach


                                                            11
BMG
Performance Management
                                 Key Product Offering
             MS Excel-Based Employee Performance Evaluation System
                            Any organization that wants to administer effective, simple,
        Target Audience
                            non-time-consuming performance evaluations
       Target Purchaser     Human Resources, Senior Management
                               Provide meaningful direction to employees
                               Minimize time required to complete the evaluation
        Key Message(s)
                               Employees and managers actually look forward to
                            .   performance evaluations!
                            Fast, easy but thorough; MS Excel-based means it’s easy to
         Key Benefits       develop metrics across the organization; send and sign
                            electronically; training suite available to assure adoption
  What Makes it Unique      Only from BMG; MS Excel-based; self-totaling & scoring
                            Via download or CD; associated training delivered via
      Distribution Method
                            webinar or in person

                                                                                           12
BMG
Strategic Planning
According to McKinsey & Company:
 88% of companies practice formal strategic planning as a critical
  discipline.
 Of these companies, fewer than 40% of their executives are
  satisfied with the effectiveness of their organization’s strategic
  planning efforts.
BMG helps its clients bridge the
gap between the best practice
of formal strategic planning and
doing it effectively.


                                                                       13
BMG
Strategic Planning Made Simple℠
      • Participants                              • SWOT Methodology
      • Vision                                      to ID the Areas of
      • Key Performance                             Prime Opportunity
        Indicators
                           Achieve    Iterative
                          Alignment   Analysis



                                      Develop
                          Execute
                                       Shared
                          the Plan
                                      Solutions
      • Follow-up &                                • Project Plan
        Milestone                                    Creation, Iteration
        Measurement                                  & Commissioning

                                                                           14
BMG
Strategic Planning Made Simple℠
                                  Key Product Offering
                          3-Day Offsite Strategic Planning Summit
                               Boards, C-level, S/E/VP-level, Director-level, especially ones
        Target Audience        that desire to increase their success and outcomes from
                               their strategic planning efforts
       Target Purchaser        CEO/CFO/COO/GM
                                Strategic Planning Made Simple sm
        Key Message(s)          Produces actionable project plans, not just good feelings
                                Assures alignment around team, goals, KPIs, and plans
                               Develop CEO vision presentation; drives KPIs deep into the
         Key Benefits          organization; removes organizational silos; improves sales
                               and profits
                               Only from BMG; plans that actually produce results;
  What Makes it Unique
                               CEO follow-up program to assure implementation
      Distribution Method      Off-site session with pre-work

                                                                                                15
BMG
Talent Optimization
  According to national business bestselling author Jim
   Collins, it is all about getting the right people
   on the bus, and getting them into the right
   seats on the bus.
  It means setting clear expectations and
   developing a self-directed team using their
   strengths to achieve top results.
  It is about effective teaching and coaching to
   change behaviors and outcomes.
  The Bottom Line: we equip organizations
   to attract, develop, focus, and retain talented people.
                                                             16
BMG
Making Learning “Sticky”
 “The only way that learning works is if it changes behavior. Anything
 short of this is merely just an academic exercise.”     - William P. Duffy

  Discovery-Based           According to an AT&T survey conducted every 10
     Learning℠              years since the 1960’s, after 30 days from point
      from
             BMG            of learning, people retain:

                             up to 10% of what they heard

                             up to 10% of what they read

                             up to 90% of what they applied and practiced

                            This is the basis for BMG’s Discovery-Based
                            Learning℠ approach, which is foundational
                            to all of our learning programs.

                                                                               17
BMG
BMG Curriculum Examples
 BMG has developed an interactive training library covering more than 120 titles:




                             Management & Supervision
                             Leadership
                             Sales & Sales Management
                             Customer Service
                             Call Center Management
                             Team Building & Alignment
                             Compliance & Sexual Harassment
                             Soft Skills & Talent Development
                             Specialty & Industry Training

                                                                                    18
BMG
Delivering Effective Training
BMG offers flexible delivery of learning to meet the needs of
today’s and tomorrow’s distributed global audience…

                                               Dynamic E-




                                                                On-demand
      Location
      Different




                        Live, Virtual           Learning
                    Classroom Training
                      via the Internet          Static E-
                                                Learning


                         Live, Facilitator-Led & In Person /
      Location




                                Classroom Training
       Same




                       Same Time               Different Time


                                                                            19
BMG
Our International Partner in Education
 Early in 2010 we forged a relationship with
  McCann Associates, a division of Vantage Labs.
 McCann Associates serves three principal markets: higher education,
  government and licensure & certification.
 Through Measured Success™, their
  world-class assessment and online
  learning platform, nearly 200 million
  assessments were processed last year.
 McCann has chosen BMG as its primary learning content
  partner to bolster its presence in the corporate sector.
    Graduate Employment Preparedness AssessmentSM that measures
     knowledge of best practices of effective career search.

BMG                                                                 20
Leading Through People I, II, III & IV
                                 Key Product Offering
                        Up to Four 2-day Modules Delivered Onsite
                              Senior leaders; managers and directors; first-time
        Target Audience
                              supervisors; aspiring future leaders
       Target Purchaser       CEO/COO/VP HR
                               Getting the right people on the bus, in the right seats
        Key Message(s)         Best practices in a robust curriculum that covers all
                              . aspects of leadership and management
                              Aligns team around best practices; accelerates growth and
                              contribution of leaders; aids retention of A-players; direct
         Key Benefits
                              positive impact to the bottom line; institutionalizes key
                              organizational values; high ROI
                              Only from BMG; sticky learning boosts retention and
  What Makes it Unique
                              application
      Distribution Method     On-site sessions customized to each client

                                                                                             21
BMG
B2B Sales Essentials℠
                                 Key Product Offering
            Knowledge-Based Assessment Coupled With Robust Learning
        Target Audience     Business-to-Business sales professionals at all levels
       Target Purchaser     CEO/CFO/COO/Chief Sales Officer
                               Over 350 B2B sales best practices measured to identify gaps
                               Customized training plan to close the knowledge gaps
        Key Message(s)
                               Reassess to measure learning progress
                               Future 360° assessment to measure application
                            10X-plus ROI; increased sales/person; increased account
         Key Benefits       penetration; increased market share; increased account
                            retention; increased margins
                            Only from BMG; relational and consultative sales strategy;
  What Makes it Unique
                            incorporates leading edge technologies and approaches
                            Assessment administered onsite; training delivered onsite
      Distribution Method
                            and/or via webinar

                                                                                              22
BMG
Graduate Employment Preparedness Assessment℠
                               Key Product Offering
  Online Assessment with Personal Feedback Reports and Practical Textbook
                            All North American college students, recent grads, those
        Target Audience
                            re-entering civilian workforce, those seeking to change jobs
       Target Purchaser     Universities and colleges of all types, federal and state govt.
                             Measures over 200 best practices of effective career search
        Key Message(s)       Get a better job, faster, in your field of interest
                             Practical textbook to drive your career search
                            Teaches current and emerging career search best practices;
                            accelerates job search; teaches electronic search strategies;
         Key Benefits
                            raises job seeker’s perceived competence; costs less than a
                            college textbook
  What Makes it Unique      Only from BMG; validated through university studies
                            Online assessment and delivery of resources; optional
      Distribution Method
                            curriculum development for courses

                                                                                              23
BMG
Custom Curriculum Development
                                 Key Product Offering
                                Built-to-Order Curriculum
        Target Audience     All levels within an organization; third party distribution
       Target Purchaser     CEO/COO/Senior HR officer
                               Over 100 titles to choose from or will customize for your
                            .   exact needs
        Key Message(s)
                               Work with Subject Matter Experts in your organization
                               High engagement, application and retention of learning
                            Highly impactful; aligns team around best practices;
                            improves productivity, judgment and decision making;
         Key Benefits
                            positive impact on top and bottom lines; highly cost
                            effective
  What Makes it Unique      Only from BMG; best practices approach; high ROI
                            Onsite, virtual classroom or combination based on client
      Distribution Method
                            preference and logistics

                                                                                            24
BMG
Executive Coaching
                                 Key Product Offering
         One-on-One Leadership Coaching, Development and Accountability
        Target Audience     Senior leaders; managers and directors; future leaders
       Target Purchaser     CEO/COO/VP HR
                               Use of diagnostic assessments to identify strength and
                            .   need areas; with gap analysis ; custom development plan
        Key Message(s)
                               Improves leader’s contribution to the organization
                               Addresses team fit and style issues
                            Aligns individual with organizational culture and objectives;
         Key Benefits       accelerates growth and contribution of leaders; improves
                            team contributions and harmony; high multiples of ROI
                            Only from BMG; highly customized to each individual and
  What Makes it Unique
                            organization; immediate application
                            Combination of face-to-face, online and telecom sessions
      Distribution Method
                            over a flexible period of time

                                                                                            25
BMG

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Boyer Management Group Capabilities Briefing 12 2011

  • 1. BMG Capabilities Briefing Improving the Ways that Organizations Do Business℠ Copyright ©2010 by BMG Boyer Management Group. All Rights Reserved.
  • 2. BMG Background  Founded in 1998.  Our founders average 32 years in OD experience.  We work with companies and organizations who want to get the very best out of their people and with senior management who want to increase their effectiveness. BMG 2
  • 3. Partial BMG Client Family Our goal: build a consultative partnership with each client; resulting in tangible business improvements. BMG 3
  • 4. Our Core Competencies Team Building & Alignment Strategic Planning Performance Management Talent Optimization 4 BMG
  • 5. Diagnostic Tools BMG offers some of the world’s finest instrumented learning solutions and assessments. 5 BMG
  • 6. The BMG Approach • Compare the • Identify Specific Current to . Strengths and Best Practices . Growth Areas Gap Competency Analysis Assessment Assure Implement Long-Term Solutions Success • Follow-up • Programs & & Milestone Training Measurement 6 BMG
  • 7. Team Building & Alignment It is all about getting everyone pulling in the same direction… People work best with people they like and trust. 7 BMG
  • 8. Team Building & Alignment Commun- Trust ications Understanding “Seek first to understand, then to be understood.” Stephen M. Covey 8 BMG
  • 9. Team Building & Alignment Key Product Offering Unlocking The Power of My Team – half-day course based on DiSC® Any organization that wants to improve productivity by Target Audience removing interpersonal barriers / team dysfunction Target Purchaser Boards, senior management, departments, groups, teams The most effective people are those who understand themselves, understand others and situations, then adapt Key Message(s) their approach in order to maximize their success with other people and situations Improved productivity; removes interdepartmental barriers; Key Benefits develops important leadership skills; 10X-plus ROI What Makes it Unique Only from BMG; high engagement; immediate results Delivery in person (but may be delivered via webinar); Distribution Method Optional: team analysis with leader coaching; sales and customer service application; executive development 9 BMG
  • 10. Performance Management “The role of the manager is to help his or her people find their very best fit in the organization, so they can achieve their optimum performance.” - Marcus Buckingham Q: So why do so many organizations fail to achieve or sustain successful and profitable growth? 10 BMG
  • 11. Performance Management Cycle Discipline Establish Correcting Equipping Zone Zone Counsel Teach Mastering Zone Measure Coach 11 BMG
  • 12. Performance Management Key Product Offering MS Excel-Based Employee Performance Evaluation System Any organization that wants to administer effective, simple, Target Audience non-time-consuming performance evaluations Target Purchaser Human Resources, Senior Management  Provide meaningful direction to employees  Minimize time required to complete the evaluation Key Message(s)  Employees and managers actually look forward to . performance evaluations! Fast, easy but thorough; MS Excel-based means it’s easy to Key Benefits develop metrics across the organization; send and sign electronically; training suite available to assure adoption What Makes it Unique Only from BMG; MS Excel-based; self-totaling & scoring Via download or CD; associated training delivered via Distribution Method webinar or in person 12 BMG
  • 13. Strategic Planning According to McKinsey & Company:  88% of companies practice formal strategic planning as a critical discipline.  Of these companies, fewer than 40% of their executives are satisfied with the effectiveness of their organization’s strategic planning efforts. BMG helps its clients bridge the gap between the best practice of formal strategic planning and doing it effectively. 13 BMG
  • 14. Strategic Planning Made Simple℠ • Participants • SWOT Methodology • Vision to ID the Areas of • Key Performance Prime Opportunity Indicators Achieve Iterative Alignment Analysis Develop Execute Shared the Plan Solutions • Follow-up & • Project Plan Milestone Creation, Iteration Measurement & Commissioning 14 BMG
  • 15. Strategic Planning Made Simple℠ Key Product Offering 3-Day Offsite Strategic Planning Summit Boards, C-level, S/E/VP-level, Director-level, especially ones Target Audience that desire to increase their success and outcomes from their strategic planning efforts Target Purchaser CEO/CFO/COO/GM  Strategic Planning Made Simple sm Key Message(s)  Produces actionable project plans, not just good feelings  Assures alignment around team, goals, KPIs, and plans Develop CEO vision presentation; drives KPIs deep into the Key Benefits organization; removes organizational silos; improves sales and profits Only from BMG; plans that actually produce results; What Makes it Unique CEO follow-up program to assure implementation Distribution Method Off-site session with pre-work 15 BMG
  • 16. Talent Optimization  According to national business bestselling author Jim Collins, it is all about getting the right people on the bus, and getting them into the right seats on the bus.  It means setting clear expectations and developing a self-directed team using their strengths to achieve top results.  It is about effective teaching and coaching to change behaviors and outcomes.  The Bottom Line: we equip organizations to attract, develop, focus, and retain talented people. 16 BMG
  • 17. Making Learning “Sticky” “The only way that learning works is if it changes behavior. Anything short of this is merely just an academic exercise.” - William P. Duffy Discovery-Based According to an AT&T survey conducted every 10 Learning℠ years since the 1960’s, after 30 days from point from BMG of learning, people retain:  up to 10% of what they heard  up to 10% of what they read  up to 90% of what they applied and practiced This is the basis for BMG’s Discovery-Based Learning℠ approach, which is foundational to all of our learning programs. 17 BMG
  • 18. BMG Curriculum Examples BMG has developed an interactive training library covering more than 120 titles:  Management & Supervision  Leadership  Sales & Sales Management  Customer Service  Call Center Management  Team Building & Alignment  Compliance & Sexual Harassment  Soft Skills & Talent Development  Specialty & Industry Training 18 BMG
  • 19. Delivering Effective Training BMG offers flexible delivery of learning to meet the needs of today’s and tomorrow’s distributed global audience… Dynamic E- On-demand Location Different Live, Virtual Learning Classroom Training via the Internet Static E- Learning Live, Facilitator-Led & In Person / Location Classroom Training Same Same Time Different Time 19 BMG
  • 20. Our International Partner in Education  Early in 2010 we forged a relationship with McCann Associates, a division of Vantage Labs.  McCann Associates serves three principal markets: higher education, government and licensure & certification.  Through Measured Success™, their world-class assessment and online learning platform, nearly 200 million assessments were processed last year.  McCann has chosen BMG as its primary learning content partner to bolster its presence in the corporate sector.  Graduate Employment Preparedness AssessmentSM that measures knowledge of best practices of effective career search. BMG 20
  • 21. Leading Through People I, II, III & IV Key Product Offering Up to Four 2-day Modules Delivered Onsite Senior leaders; managers and directors; first-time Target Audience supervisors; aspiring future leaders Target Purchaser CEO/COO/VP HR  Getting the right people on the bus, in the right seats Key Message(s)  Best practices in a robust curriculum that covers all . aspects of leadership and management Aligns team around best practices; accelerates growth and contribution of leaders; aids retention of A-players; direct Key Benefits positive impact to the bottom line; institutionalizes key organizational values; high ROI Only from BMG; sticky learning boosts retention and What Makes it Unique application Distribution Method On-site sessions customized to each client 21 BMG
  • 22. B2B Sales Essentials℠ Key Product Offering Knowledge-Based Assessment Coupled With Robust Learning Target Audience Business-to-Business sales professionals at all levels Target Purchaser CEO/CFO/COO/Chief Sales Officer  Over 350 B2B sales best practices measured to identify gaps  Customized training plan to close the knowledge gaps Key Message(s)  Reassess to measure learning progress  Future 360° assessment to measure application 10X-plus ROI; increased sales/person; increased account Key Benefits penetration; increased market share; increased account retention; increased margins Only from BMG; relational and consultative sales strategy; What Makes it Unique incorporates leading edge technologies and approaches Assessment administered onsite; training delivered onsite Distribution Method and/or via webinar 22 BMG
  • 23. Graduate Employment Preparedness Assessment℠ Key Product Offering Online Assessment with Personal Feedback Reports and Practical Textbook All North American college students, recent grads, those Target Audience re-entering civilian workforce, those seeking to change jobs Target Purchaser Universities and colleges of all types, federal and state govt.  Measures over 200 best practices of effective career search Key Message(s)  Get a better job, faster, in your field of interest  Practical textbook to drive your career search Teaches current and emerging career search best practices; accelerates job search; teaches electronic search strategies; Key Benefits raises job seeker’s perceived competence; costs less than a college textbook What Makes it Unique Only from BMG; validated through university studies Online assessment and delivery of resources; optional Distribution Method curriculum development for courses 23 BMG
  • 24. Custom Curriculum Development Key Product Offering Built-to-Order Curriculum Target Audience All levels within an organization; third party distribution Target Purchaser CEO/COO/Senior HR officer  Over 100 titles to choose from or will customize for your . exact needs Key Message(s)  Work with Subject Matter Experts in your organization  High engagement, application and retention of learning Highly impactful; aligns team around best practices; improves productivity, judgment and decision making; Key Benefits positive impact on top and bottom lines; highly cost effective What Makes it Unique Only from BMG; best practices approach; high ROI Onsite, virtual classroom or combination based on client Distribution Method preference and logistics 24 BMG
  • 25. Executive Coaching Key Product Offering One-on-One Leadership Coaching, Development and Accountability Target Audience Senior leaders; managers and directors; future leaders Target Purchaser CEO/COO/VP HR  Use of diagnostic assessments to identify strength and . need areas; with gap analysis ; custom development plan Key Message(s)  Improves leader’s contribution to the organization  Addresses team fit and style issues Aligns individual with organizational culture and objectives; Key Benefits accelerates growth and contribution of leaders; improves team contributions and harmony; high multiples of ROI Only from BMG; highly customized to each individual and What Makes it Unique organization; immediate application Combination of face-to-face, online and telecom sessions Distribution Method over a flexible period of time 25 BMG