1
1
April 8, 2018
John Carter
jcarter@tcgen.com
XRT WEBINAR
JOHN CARTER
TCGEN INC.
Boundary Conditions
Who Needs Agile?
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22
• So do your projects!
WORLD IS CHAOTIC AND CHANGING – FAST
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33
TCGEN: AN EXPERIENCED BASED CONSULTANCY
John Carter
• Recognized authority in Product Development
• Author of “Innovate Products Faster”
• Created Apple’s New Product Process (ANPP)
• Invented Bose’s Noise Cancelling Headphones
4
44
HOW DO WE GET
BETTER DECISIONS
FASTER?
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55
HOW CAN WE
IMPLEMENT AGILE
WITHOUT ALL THE
HEAVY PROCESS?
6
66
Boundary Conditions: Later in Program, Showing Break
Product Cost Project Cost
Quality Features
Schedule
Little/No Risk of break
Some Risk of break
Likely Risk of break
Current Status
CRYSTAL CLEAR BOUNDARIES
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77
1. Predetermined Decision Makers
2. Predetermined Process
Decision Makers
F2F
Meet
?
CRYSTAL CLEAR DECISION MAKING
No
Yes
Problem!
Email will do.
Let’s Meet!
8
88
IF WE DO THIS IN ADVANCE….
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9
TRUST!
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1010
PATH FOR YOU
• 1, 2, 3
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1111
1. BOUNDARY CONDITIONS, BREAKS, AND
RAPID RESOLUTION
• High level, yet precise
• GRAPHICAL CONTRACT
• Between Teams & Management
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1212
TEAMS
EXECUTIVES
How’s the Project?
Are you still on schedule?
Can you send me an update?
Can you send me an update?
Can we have a meeting?
Does management know
where you are?
13
1313
2. BOUNDARY CONDITIONS, BREAKS, AND
RAPID RESOLUTION
• Provides clear vision for Team
• Defines clear Program Goals
• CAN ELIMINATE MEDDLING
• CAN ELIMINATE CONSTANT UPDATING
14
1414
3. BOUNDARY CONDITIONS, BREAKS, AND
RAPID RESOLUTION
• Enables RAPID decisions
• Creates “BLAME FREE” decisions
• Keeps the team moving forward
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15
superpower
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1616
WHERE IT FITS & HOW IT WORKS – AT BEGINNING
Project Cost
$10.5M max
Schedule
Launch Target date: Late Q1-2019
Features
.03% Accuracy Claim
BLE connectivity
• At Sprint Zero, The Team Proposes early “Boundaries”
• Management accepts & Team documents in diagram
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1717
WHERE IT FITS & HOW IT WORKS – EARLY DAYS
Product Cost
$12 max BOM
Project Cost
$10.5M max
Quality
≤1% DOA
Features
.05% Accuracy Claim
BLE connectivity
Schedule
Launch Early Q1-2019
• A few Sprints later, The Team Proposes full “Boundaries”
• Management accepts & Team documents in an agreement
Little/No Risk of break
Some Risk of break
Likely Risk of break
Current Status
18
1818
EXAMPLE – BOUNDARY BREAK!
Product Cost
$12 max BOM
Project Cost
$10.5M max
Quality
≤1% DOA
Features
.05% Accuracy
Claim
BLE
connectivity
Schedule
Launch Early
Q1-2019
DAYS
NOT WEEKS!
• Team lost Engineer, predicts slip
• Team proposes hiring 2 temps
• Management hears proposal and accepts
Product Cost
$12 max BOM
Project Cost
$12.5M max
Quality
≤1% DOA
Features
.05% Accuracy
Claim
BLE
connectivity
Schedule
Launch Early
Q1-2019
19
1919
WHERE IT FITS & HOW IT WORKS – THE COMPLETE PICTURE
Project Cost
$10.5M max
Schedule
Launch Target date: Late Q1-2019
Features
.03% Accuracy Claim
BLE connectivity
Product Cost
$12 max BOM
Project Cost
$10.5M max
Quality
≤1% DOA
Features
.05% Accuracy
Claim
BLE
connectivity
Schedule
Launch Early
Q1-2019
Product Cost
$12 max BOM
Project Cost
$10.5M max
Quality
≤1% DOA
Features
.05% Accuracy
Claim
BLE
connectivity
Schedule
Launch Early
Q1-2019
OR
20
2020
Boundary Conditions: Later in Program, Showing Break
Approaching Boundary Break
Team lost key person
3 week delay to replace:
Start OOB Process
Product Cost
$12 max BOM
Project Cost
$10.5M max
Quality
≤1% DOA
Features
.05% Accuracy Claim
BLE connectivity
Schedule
Launch Early Q1-2019
BOM cost better than
anticipated
Quality approaching minimum
acceptable, but looks to be OK
These are the five recommended boundaries
to be shown at Management Review Meetings
Little/No Risk of break
Some Risk of break
Likely Risk of break
Current Status
Some contingency reserves
have been used
EXAMPLE – FULL BOUNDARIES – TYPICAL CASE W/BREAK
21
2121
Adjust
Boundaries
• Predetermined Decision Makers
• Predetermined Process (no end runs)
• Team presents alternatives
Meet
AND
Decide
Decision Makers
VP, Engineering
VP, Marketing
COO
F2F
Meet
?
Meeting Not Needed
WHEN BOUNDARY CONDITIONS ARE BROKEN: RESOLUTION FAST!
Product Cost
$12 max BOM
Project Cost
$10.5M max
Quality
≤1% DOA
Features
.05% Accuracy
Claim
BLE
connectivity
Schedule
Launch Early
Q1-2019
Boundary
Break!
No
Yes
Hours/Days NOT Weeks/Months
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2222
THE TAKEAWAY
23
23
TCGen Inc.
Menlo Park
CA, 94025
jcarter@tcgen.com
+ 1 650 733-5310

Boundary Conditions - Who Needs Agile?

  • 1.
    1 1 April 8, 2018 JohnCarter jcarter@tcgen.com XRT WEBINAR JOHN CARTER TCGEN INC. Boundary Conditions Who Needs Agile?
  • 2.
    2 22 • So doyour projects! WORLD IS CHAOTIC AND CHANGING – FAST
  • 3.
    3 33 TCGEN: AN EXPERIENCEDBASED CONSULTANCY John Carter • Recognized authority in Product Development • Author of “Innovate Products Faster” • Created Apple’s New Product Process (ANPP) • Invented Bose’s Noise Cancelling Headphones
  • 4.
    4 44 HOW DO WEGET BETTER DECISIONS FASTER?
  • 5.
    5 55 HOW CAN WE IMPLEMENTAGILE WITHOUT ALL THE HEAVY PROCESS?
  • 6.
    6 66 Boundary Conditions: Laterin Program, Showing Break Product Cost Project Cost Quality Features Schedule Little/No Risk of break Some Risk of break Likely Risk of break Current Status CRYSTAL CLEAR BOUNDARIES
  • 7.
    7 77 1. Predetermined DecisionMakers 2. Predetermined Process Decision Makers F2F Meet ? CRYSTAL CLEAR DECISION MAKING No Yes Problem! Email will do. Let’s Meet!
  • 8.
    8 88 IF WE DOTHIS IN ADVANCE….
  • 9.
  • 10.
  • 11.
    11 1111 1. BOUNDARY CONDITIONS,BREAKS, AND RAPID RESOLUTION • High level, yet precise • GRAPHICAL CONTRACT • Between Teams & Management
  • 12.
    12 1212 TEAMS EXECUTIVES How’s the Project? Areyou still on schedule? Can you send me an update? Can you send me an update? Can we have a meeting? Does management know where you are?
  • 13.
    13 1313 2. BOUNDARY CONDITIONS,BREAKS, AND RAPID RESOLUTION • Provides clear vision for Team • Defines clear Program Goals • CAN ELIMINATE MEDDLING • CAN ELIMINATE CONSTANT UPDATING
  • 14.
    14 1414 3. BOUNDARY CONDITIONS,BREAKS, AND RAPID RESOLUTION • Enables RAPID decisions • Creates “BLAME FREE” decisions • Keeps the team moving forward
  • 15.
  • 16.
    16 1616 WHERE IT FITS& HOW IT WORKS – AT BEGINNING Project Cost $10.5M max Schedule Launch Target date: Late Q1-2019 Features .03% Accuracy Claim BLE connectivity • At Sprint Zero, The Team Proposes early “Boundaries” • Management accepts & Team documents in diagram
  • 17.
    17 1717 WHERE IT FITS& HOW IT WORKS – EARLY DAYS Product Cost $12 max BOM Project Cost $10.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019 • A few Sprints later, The Team Proposes full “Boundaries” • Management accepts & Team documents in an agreement Little/No Risk of break Some Risk of break Likely Risk of break Current Status
  • 18.
    18 1818 EXAMPLE – BOUNDARYBREAK! Product Cost $12 max BOM Project Cost $10.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019 DAYS NOT WEEKS! • Team lost Engineer, predicts slip • Team proposes hiring 2 temps • Management hears proposal and accepts Product Cost $12 max BOM Project Cost $12.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019
  • 19.
    19 1919 WHERE IT FITS& HOW IT WORKS – THE COMPLETE PICTURE Project Cost $10.5M max Schedule Launch Target date: Late Q1-2019 Features .03% Accuracy Claim BLE connectivity Product Cost $12 max BOM Project Cost $10.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019 Product Cost $12 max BOM Project Cost $10.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019 OR
  • 20.
    20 2020 Boundary Conditions: Laterin Program, Showing Break Approaching Boundary Break Team lost key person 3 week delay to replace: Start OOB Process Product Cost $12 max BOM Project Cost $10.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019 BOM cost better than anticipated Quality approaching minimum acceptable, but looks to be OK These are the five recommended boundaries to be shown at Management Review Meetings Little/No Risk of break Some Risk of break Likely Risk of break Current Status Some contingency reserves have been used EXAMPLE – FULL BOUNDARIES – TYPICAL CASE W/BREAK
  • 21.
    21 2121 Adjust Boundaries • Predetermined DecisionMakers • Predetermined Process (no end runs) • Team presents alternatives Meet AND Decide Decision Makers VP, Engineering VP, Marketing COO F2F Meet ? Meeting Not Needed WHEN BOUNDARY CONDITIONS ARE BROKEN: RESOLUTION FAST! Product Cost $12 max BOM Project Cost $10.5M max Quality ≤1% DOA Features .05% Accuracy Claim BLE connectivity Schedule Launch Early Q1-2019 Boundary Break! No Yes Hours/Days NOT Weeks/Months
  • 22.
  • 23.
    23 23 TCGen Inc. Menlo Park CA,94025 jcarter@tcgen.com + 1 650 733-5310