The Mobile Experience - Sagittarius 24/7 Multichannel Travel Cosumer Masterclass
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Speaker Presentation delivered by Andrea Eckerstorfer of Booking.com at the Sagittarius 24/7 Multichannel Travel Consumer Masterclass on Tuesday 24th March 2015.
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SBOS Director, Sean Rusinko from Sitecore presented how Sitecore can be used by travel brands to improve customer engagement by enhancing the customer experience.
Customer Engagement Reimagined - AI and ML Solution
The document is an agenda for a Travolution event featuring presentations from Microsoft, Sitecore, and Sagittarius on data, AI, and digital transformation in travel and hospitality. It includes:
1) A schedule of presentations and times from 9:30am to 12:20pm including introductions, presentations from Microsoft on data and AI, Sitecore, and Sagittarius, followed by a Q&A and closing lunch.
2) An overview of Microsoft's presentation on how data is important for AI and examples of how AI is creating opportunities in travel including increased revenue and productivity.
3) Case studies of how companies are using Microsoft AI including predictive maintenance on ships to optimize water usage, saving $
Sitecores' Cortex
Sitecore Cortex uses machine learning to analyze the experience data collected through Sitecore platforms. It centrally manages content from different sources and measures content effectiveness. It integrates analytics data from various digital channels to power personalization, marketing automation, and predictive outcomes. The Sitecore Cortex data processing engine scales to process large amounts of structured data from Sitecore databases to train machine learning models. This helps suggest personalized experiences and predict user behavior based on patterns learned from the data.
Unlocking Personalisation Potential with Sitecore
Sagittarius' Account Director, Emma Nijjar, talks about how we helped one brand increase revenues by 22% using Sitecore personalisation features.
Creating Moments of Magic at Scale with AI
Agency CEO, Paul Stephen, delves into the world of AI and tech in travel when it comes to producing great customer experience at scale.
Future Tech Now: AI, ML & ChatBots
This document discusses future technologies including artificial intelligence, machine learning, and chatbots. It provides an overview of a project called Project Hector that aims to blend these technologies to optimize the customer experience. Project Hector will develop a chatbot using tools like LUIS and integrate it with a Sitecore platform to power conversations across multiple channels using various data sources. It also discusses training chatbots and the importance of starting simple when developing conversational interfaces.
Software Product Engineering
Presentation delivered on 28th November at Sri Lanka Developer Forum MeetUp, Colombo, Sri Lanka by Tharshan Sreetharan
Is the Obsession with Attribution Killing Brands?
Digital Account Manager, Julia Tyler, presents the challenges of the modern marketer including the current obsession with attribution.
Paul Stephen, Sagittarius - Moments of Magic
Creating a customer experience that lasts is what brands need to do to survive in the travel industry.
Phil Harvey, Microsoft - Data & AI
Microsoft sees huge potential for artificial intelligence (AI) and views data as critical for powering AI. Some key points:
1) Data is growing exponentially from various digital sources and AI helps make sense of this data. AI gives machines human-like abilities such as understanding language.
2) Microsoft's approach to AI includes developing frameworks and models while also providing AI services on Azure. Their goal is to make AI accessible to developers and organizations.
3) Case studies show how AI is helping companies like Carnival Cruises optimize operations through predictive analytics, and how AI helps Uber and airlines improve customer experiences and business operations.
Project Hector: The story so far
Presentation delivered by Johannes Zijlstra of Sagittarius at Sitecore Technical User Group MeetUp on 30th October 2018
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This document discusses increasing conversion rates through personalization. It notes that personalization can boost ROI, engagement, and relationships with customers by improving conversion rates by 19%. The document advocates understanding customer segments and journeys to truly improve experiences. Data is key to personalization efforts. Combining data, analytics, and other specialists can help drive business change through personalized marketing that makes a difference for customers.
5 Pillars of Optimisation
Global Experience Optimisation Director, Ian MacArthur delves into the world of optimisation and explores the five pillars that make up this strategy.
Knowing Your Niche
At our recent partnership event with Bench and Microsoft, Paul Stephen (Agency CEO) discussed how 'knowing your niche' can set you apart from the competition and help you achieve a 'customer-centric' mindset.
Paul Stephen - GDPR The Opportunity & Sitecore Tool
Agency CEO, Paul, explores GDPR and the opportunity for brands and marketers as well as how those using Sitecore can tackle the regulation in Versions 8-9.
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Tackling GDPR in Sitecore Versions 8 & 9
Agency CEO, Paul Stephen, explores the opportunity that is GDPR and how brands and marketers alike can benefit from the regulation.
Paul also talks about the exclusive reveal of the Sagittarius Sitecore 8 GDPR Tool as well as the latest release of Sitecore (version 9) and how these features will help brands tackle GDPR where previous versions have not.
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一比一原版加利福尼亚州立大学毕业证(CSU毕业证书)学历如何办理
可查真实定制【微信号:176555708】【加利福尼亚州立大学毕业证(CSU毕业证书)】【微信号:176555708】《成绩单、外壳、雅思、offer、真实留信官方学历认证（永久存档/真实可查）》采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【我们承诺采用的是学校原版纸张（纸质、底色、纹路）我们拥有全套进口原装设备，特殊工艺都是采用不同机器制作，仿真度基本可以达到100%，所有工艺效果都可提前给客户展示，不满意可以根据客户要求进行调整，直到满意为止！】
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信号176555708】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信号176555708】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
留信网服务项目：
1、留学生专业人才库服务（留信分析）
2、国（境）学习人员提供就业推荐信服务
3、留学人员区块链存储服务
【关于价格问题（保证一手价格）】
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：客户在留信官方认证查询网站查询到认证通过结果后付款，不成功不收费！
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原版一模一样【微信：741003700 】【(毕业证书)马来西亚双威大学毕业证成绩单】【微信：741003700 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原。
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
【主营项目】
一.毕业证【q微741003700】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！
二.真实使馆公证(即留学回国人员证明,不成功不收费)
三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）
四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度)
如果您处于以下几种情况：
◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微741003700】
◇面对父母的压力，希望尽快拿到；
◇不清楚认证流程以及材料该如何准备；
◇回国时间很长，忘记办理；
◇回国马上就要找工作，办给用人单位看；
◇企事业单位必须要求办理的
◇需要报考公务员、购买免税车、落转户口
◇申请留学生创业基金
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
办理(毕业证书)马来西亚双威大学毕业证【微信：741003700 】外观非常简单，由纸质材料制成，上面印有校徽、校名、毕业生姓名、专业等信息。
办理(毕业证书)马来西亚双威大学毕业证【微信：741003700 】格式相对统一，各专业都有相应的模板。通常包括以下部分：
校徽：象征着学校的荣誉和传承。
校名:学校英文全称
授予学位：本部分将注明获得的具体学位名称。
毕业生姓名：这是最重要的信息之一，标志着该证书是由特定人员获得的。
颁发日期：这是毕业正式生效的时间，也代表着毕业生学业的结束。
其他信息：根据不同的专业和学位，可能会有一些特定的信息或章节。
办理(毕业证书)马来西亚双威大学毕业证【微信：741003700 】价值很高，需要妥善保管。一般来说，应放置在安全、干燥、防潮的地方，避免长时间暴露在阳光下。如需使用，最好使用复印件而不是原件，以免丢失。
综上所述，办理(毕业证书)马来西亚双威大学毕业证【微信：741003700 】是证明身份和学历的高价值文件。外观简单庄重，格式统一，包括重要的个人信息和发布日期。对持有人来说，妥善保管是非常重要的。
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The Mobile Experience - Sagittarius 24/7 Multichannel Travel Cosumer Masterclass
- 1. Planet Earth’s #1 Accommodation Site
- 13. How vital is the mobile experience? Million 800 1200 1600 2000 The number of connected devices is growing! mobile bookings grew ’s 20132011 2012 $8 billion $3 billion$1 billion Total value of our mobile bookings: 2011 2013 in 2013!
- 14. “Unplanned shopping trip in the city.” Did you know? of Booking.com 30+ million downloads apps Average Review Rating 25% of our bookings are made using a smartphone or tablet! Top 3 reasons our customers book last minute: 27 21 17 Spontaneous decision Traveling “Roadtrip! Wanna make decisions as we go!” Event “My daughter has a karate competition this weekend.” % % %
- 15. Multiscreen experience is the new norm! 43%shop across devices when planning travel. Work Home On the go 12% 60% 24% Other 4% 72%of smartphone usage occurs near another screen.
- 16. How to win the mobile booking game? 50 % of reservations made with smartphones are for the same day or the following day. It’s all about last-minute availability! Simplify the reservation process! Set up a last-minute deal! Upload high-res photos! of our same-day mobile bookings are made in the same city as the property!
- 17. Booking Now Demo Booking Now “Karate”
- 18. Q&A ? All references to “Booking.com", including any mention of “us”, “we” and “our” refer to Booking.com BV, the company behind Booking.com™