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Sitecore Cortex
Harness your Experience Data
with the power of Machine
Learning
™
Chris Gamblen
Sales Engineering Lead, UK
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Content
• One central location to manage content
• Integrate with third-party content sources
• Open to push content across all channels
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Analytics
• Analyse and measure
your content effectiveness
• Test content and presentation
across multiple segments
• Data compliance (GDPR)
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Content & analytics
Web
Mobile
eMail
Social
Advertising
Interactions
Conversions
Testresults
Patterns
Segments
AnalyticsContent
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Content & analytics
Web
Mobile
eMail
Social
Advertising
Interactions
Conversions
Testresults
Patterns
Segments
AnalyticsContent
Personalization
Marketing automation
Business intelligence
A/B testing
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Content & analytics
Web
Mobile
eMail
Social
Advertising
Interactions
Conversions
Testresults
Patterns
Segments
AnalyticsContent
Suggested personalization
Predictive outcomes
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Why Sitecore Cortex?The real buyer’s journey
Search eMail Website Mobile
app
Word of
mouth
Store
Purchase
Processes
Systems
Data
Function
Processes
Systems
Data
Function
Processes
Systems
Data
Function
Processes
Systems
Data
Function
Processes
Systems
Data
Function
Processes
Systems
Data
Function
Digital Experience silos
Sitecore Experience Cloud
Cortex
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
• Machine Learning requires a lot of
structured data.
• Without large amounts of data we don’t
know if the patterns are real or just
random noise.
• With Sitecore xDB you already have
large amounts structured, first party,
data already available.
Data is key
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Sitecore Cortex Engine
Use existing experience
data in the xDB
Process and train models of
data at scale with the
Sitecore Cortex Data
Processing Engine
Fully pluggable architecture
Extend the Data Processing
Engine to process existing XDB
customers data with specific ML
processors
Scalable Data-Processing platform designed to integrate with the xDB and Machine Learning workers
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Sitecore Cortex an Example
Messagebus
Sitecore Data
Processing
Engine
Configured MLWorkers
Microsoft Machine
Learning server
Custom ML workers
Suggested Personalization
Predictive Outcomes (TP)
Event
trigger
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Sitecore Cortex an Example
Messagebus
Sitecore Data
Processing
Engine
Configured MLWorkers
Microsoft Machine
Learning server
Custom ML workers
Suggested Personalization
Predictive Outcomes (TP)
Status Notification
Event
trigger
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Sitecore Cortex an Example
Cortex EngineMessagebus
Sitecore Data
Processing
Engine
Configured MLWorkers
Microsoft Machine
Learning server
Custom ML workers
Suggested Personalization
Predictive Outcomes (TP)
results
Reporting
database
Other
xConnect
service
Storage
Status Notification
Event
trigger
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Sitecore Cortex an Example
Cortex EngineMessagebus
Sitecore Data
Processing
Engine
Configured MLWorkers
Microsoft Machine
Learning server
Custom ML workers
Suggested Personalization
Predictive Outcomes (TP)
results
Reporting
database
Other
xConnect
service
Storage
Status Notification
Event
trigger
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Sitecore Cortex an Example
Cortex EngineMessagebus
Sitecore Data
Processing
Engine
Configured MLWorkers
Microsoft Machine
Learning server
Custom ML workers
Suggested Personalization
Predictive Outcomes (TP)
results
Reporting
database
Other
xConnect
service
Storage
Status Notification
Event
trigger
© 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners.
Predictive outcomes
Personalize based
on likelihood of
user taking action
Where the contact
is likely to go
mountain biking
Thank you
FOR DISCUSSION PURPOSES ONLY.
Sitecore Confidential and Proprietary. ©2019 Sitecore
Corporation A/S. All rights reserved. Sitecore® and
Own the Experience® are registered trademarks of
Sitecore Corporation A/S. All other brand and product
names are the property of their respective owners.
Questions?

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Sitecores' Cortex

  • 1. Sitecore Cortex Harness your Experience Data with the power of Machine Learning ™ Chris Gamblen Sales Engineering Lead, UK
  • 2. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Content • One central location to manage content • Integrate with third-party content sources • Open to push content across all channels
  • 3. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Analytics • Analyse and measure your content effectiveness • Test content and presentation across multiple segments • Data compliance (GDPR)
  • 4. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Content & analytics Web Mobile eMail Social Advertising Interactions Conversions Testresults Patterns Segments AnalyticsContent
  • 5. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Content & analytics Web Mobile eMail Social Advertising Interactions Conversions Testresults Patterns Segments AnalyticsContent Personalization Marketing automation Business intelligence A/B testing
  • 6. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Content & analytics Web Mobile eMail Social Advertising Interactions Conversions Testresults Patterns Segments AnalyticsContent Suggested personalization Predictive outcomes
  • 7. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Why Sitecore Cortex?The real buyer’s journey Search eMail Website Mobile app Word of mouth Store Purchase Processes Systems Data Function Processes Systems Data Function Processes Systems Data Function Processes Systems Data Function Processes Systems Data Function Processes Systems Data Function Digital Experience silos Sitecore Experience Cloud Cortex
  • 8. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. • Machine Learning requires a lot of structured data. • Without large amounts of data we don’t know if the patterns are real or just random noise. • With Sitecore xDB you already have large amounts structured, first party, data already available. Data is key
  • 9. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Sitecore Cortex Engine Use existing experience data in the xDB Process and train models of data at scale with the Sitecore Cortex Data Processing Engine Fully pluggable architecture Extend the Data Processing Engine to process existing XDB customers data with specific ML processors Scalable Data-Processing platform designed to integrate with the xDB and Machine Learning workers
  • 10. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Sitecore Cortex an Example Messagebus Sitecore Data Processing Engine Configured MLWorkers Microsoft Machine Learning server Custom ML workers Suggested Personalization Predictive Outcomes (TP) Event trigger
  • 11. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Sitecore Cortex an Example Messagebus Sitecore Data Processing Engine Configured MLWorkers Microsoft Machine Learning server Custom ML workers Suggested Personalization Predictive Outcomes (TP) Status Notification Event trigger
  • 12. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Sitecore Cortex an Example Cortex EngineMessagebus Sitecore Data Processing Engine Configured MLWorkers Microsoft Machine Learning server Custom ML workers Suggested Personalization Predictive Outcomes (TP) results Reporting database Other xConnect service Storage Status Notification Event trigger
  • 13. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Sitecore Cortex an Example Cortex EngineMessagebus Sitecore Data Processing Engine Configured MLWorkers Microsoft Machine Learning server Custom ML workers Suggested Personalization Predictive Outcomes (TP) results Reporting database Other xConnect service Storage Status Notification Event trigger
  • 14. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Sitecore Cortex an Example Cortex EngineMessagebus Sitecore Data Processing Engine Configured MLWorkers Microsoft Machine Learning server Custom ML workers Suggested Personalization Predictive Outcomes (TP) results Reporting database Other xConnect service Storage Status Notification Event trigger
  • 15. © 2001-2018 Sitecore Corporation A/S. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All product names are the property of their respective owners. Predictive outcomes Personalize based on likelihood of user taking action Where the contact is likely to go mountain biking
  • 16. Thank you FOR DISCUSSION PURPOSES ONLY. Sitecore Confidential and Proprietary. ©2019 Sitecore Corporation A/S. All rights reserved. Sitecore® and Own the Experience® are registered trademarks of Sitecore Corporation A/S. All other brand and product names are the property of their respective owners.