SlideShare a Scribd company logo
is the obsession with attribution
killing brands?
@SagittariusMktg
the challenges of the modern day marketer
marketing attribution and its interpretation
the relevance of brand building & why you should be investing in it
how to structure digital marketing activity for success
tips for educating non-marketing stakeholders
agenda.
@SagittariusMktg
the average tenure of CMOs in
the UK is 18 months.
- marketing society
@SagittariusMktg
the challenges.
@SagittariusMktg
the challenges.
@SagittariusMktg
marketing attribution.
@SagittariusMktg
customer journey.
display paid social email paid search purchase
@SagittariusMktg
“attribution is a strategic choice
about what to value.”
-Google
@SagittariusMktg
common models.
ppc
last click
display social email
linear
ppcdisplay social email
ppc
first click
display social email
social email ppc
time decay
display
ppc
first + last click
display social email
ppc
position based
display social email
@SagittariusMktg
useful resources:
time lag report
path length report
top path report
assisted conversion report
which model is right for me?
@SagittariusMktg
common models.
ppc
last click
display social email
linear
ppcdisplay social email
ppc
first click
display social email
social email ppc
time decay
display
ppc
first + last click
display social email
ppc
position based
display social email
@SagittariusMktg
default last click attribution adoption
choosing an attribution model with little data analysis first
taking attribution as gospel
acquisition vs. retention
seasonality
the impact of offline marketing
brand equity
common problems.
@SagittariusMktg
a trend of ‘short-termism’
tactical product campaigns, rather than brand
low-impact, fragmented and diluted brand messages
the consequences.
@SagittariusMktg
the relevance of brand building.
@SagittariusMktg
@SagittariusMktg
kraft acquired cadbury for
$19.5 billion in 2010.
@SagittariusMktg
the halo effect.
@SagittariusMktg
Brand Tactical
investment in
brand vs.
tactical
promotions
@SagittariusMktg
@SagittariusMktg
the future.direct line group.
50% of budget on long-term brand
building
long-term analysis of investment
integrated online with offline
framed around consumer funnel
optimised funnel based on ‘weak spots’
measured customer satisfaction via
NPS
@SagittariusMktg
“there’s virtually nothing else
you should focus on in 2018,
besides building a brand.”
- search engine journal
@SagittariusMktg
brand search terms convert at 2x the rate of non-brand search
terms
driving increased brand awareness = more brand searches
more brand searches = more sales
brand search.
@SagittariusMktg
structuring for success.
@SagittariusMktg
awareness
raising
prospecting
converting
• display advertising
• native advertising
• social ppc
• generic search (paid)
• generic search (organic)
• content marketing
• display retargeting
• social retargeting
• brand search (paid)
• brand search (organic)
• search retargeting
@SagittariusMktg
awareness
raising
prospecting
converting
• top of funnel
• brand advertising
• long term impact
• very high CPA
• mid funnel
• brand/product
• mid term impact
• mid level CPA
• bottom of funnel
• instant impact
• very low CPA
@SagittariusMktg
how you split your budget
depends entirely on your
chosen attribution model.
@SagittariusMktg
40%
20%
40%
-----------------------------------------
----------------------------
@SagittariusMktg
tips for educating ‘the board’.
@SagittariusMktg
lead from a position of long-term brand building
support this with short-term tactical campaigns
invest in brand tracking
choose an attribution model based on data
set your strategy and targets accordingly
communicate these to the board to set expectations
keep reporting focused on these
do not be tempted to make reporting too granular
avoid assessing attribution too regularly
agree a test budget
tips.
@SagittariusMktg
questions?

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