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November 2009



                                              Business
                                              Summaries lite

 About the Author                                 Twitterville
                                     How Businesses Can Thrive In The New Global
                                                    Neighborhoods
                                  By Shel Israel, Penguin Books Ltd., 2009

                                       witter is the most rapidly      o matter where you re from or
                                       adopted communication tool what you do for a living you will
                                 in history going from zero to find conversations on witter that
Shel Israel is a writer and      ten million users in                          are valuable      espite
speaker on social media          just over two years                           the millions of people
issues. He co-authored with         n     witter word                          joining the site you ll
Robert Scoble the book Naked     can spread faster than                        quickly find the ones
Conversations, How Blogs are
Changing the Way Businesses      wildfire      ompanies                        who can make a
Talk with Customers (John        no longer have the                            difference to you
Wiley & Son 2006).               option of ignoring the
                                 conversation
                                                                               WHY YOU NEED
He was the host of Global
Neighbourhoods with Shel                                                       THIS BOOK
Israel, an online video blog        nlike other hot social media       his book will explain how
series, which was produced       spaces witterville is dominated global neighborhoods will make
by FastCompany.tv, covering      by professionals not students geography increasingly irrelevant
enterprise and trends in
social media. He lives in
                                   nd despite its size it still feels t even explains why people
Silicon Valley, California and   like a small town witter allows sometimes really do care what you
frequently speaks on social      people to interact much the way had for lunch
media related topics.            they do face to face honestly and
                ***              authentically ne minute you re EIGHT STEPS
  ublisher enguin ooks           complaining about the weather egin your witterville journey
          td                     with local friends the next you re on the right foot with these eight
                                 talking shop with a colleague based steps
                  pages          halfway across the globe


Twitterville | Shel Israel
BusinessSummaries.com


                                         The Nutshell
    Show Yourself. croll through some witter         are impressed t s wiser to follow people whose
pages and see what first catches your eye            conversations matter to you
   hances are good that it will be the avatar
image      ost people like to see who they re
talking to they re more likely to follow someone        Avoid Spammer Stats. he worst thing you
who uses an authentic photo over another whose       can do is have stats that show you follow
avatar is a cartoon or brand icon n the small        people and only people follow you hese are
space allotted by witter give some specific          spammer stats erhaps no one is following you
info about yourself and your work upply              because you ve revealed so little of yourself ou
links to your blog or web site n your bio say        can easily fix this by growing slower ost more
something useful about why you re on witter          informative tweets and be more transparent
  ay where you live
                                                        Have Favorites. here s a little star icon to
   Read first. Talk later. tart by reading what      the right of each tweet ou can use it to make
others have to say et a sense of the rhythm          someone s post a favorite
of a conversation before you join in ait until
you have something useful or interesting to add
to the conversation                                     Take Your Time. witterville works like any
                                                     other neighborhood eople start by chatting
                                                     about weather lunch – the day to day things
   Post Second. ollow ater fter you ve read            ften the conversation goes nowhere tapering
other tweets for a while it s time to put up a few   off into cyberspace f you try pushing yourself
of your own hen you start say what you are           too aggressively people may respond to you
hoping to talk about his may start to get you        in the same way they do the loudmouth at the
some attention from the neighborhoods that           party hey walk away and talk in circles that
matter the most to you                               exclude you


    Friends Over Stars. hile witterville                Think Neighborhood. f you move to a large
luminaries may automatically follow you back         city the first things you do are learn your way
if you follow them they are unlikely to join         around the neighborhood find the best way
a conversation you start ou may think it             to get to work and where to shop and eat o
impressive that these big names are following        not think of witter as a mass media tool but
you but since most everyone knows that these         a social tool
stars will follow just about anyone few weeters


 Twitterville | Shel Israel

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Book Summary: Twitterville

  • 1. November 2009 Business Summaries lite About the Author Twitterville How Businesses Can Thrive In The New Global Neighborhoods By Shel Israel, Penguin Books Ltd., 2009 witter is the most rapidly o matter where you re from or adopted communication tool what you do for a living you will in history going from zero to find conversations on witter that Shel Israel is a writer and ten million users in are valuable espite speaker on social media just over two years the millions of people issues. He co-authored with n witter word joining the site you ll Robert Scoble the book Naked can spread faster than quickly find the ones Conversations, How Blogs are Changing the Way Businesses wildfire ompanies who can make a Talk with Customers (John no longer have the difference to you Wiley & Son 2006). option of ignoring the conversation WHY YOU NEED He was the host of Global Neighbourhoods with Shel THIS BOOK Israel, an online video blog nlike other hot social media his book will explain how series, which was produced spaces witterville is dominated global neighborhoods will make by FastCompany.tv, covering by professionals not students geography increasingly irrelevant enterprise and trends in social media. He lives in nd despite its size it still feels t even explains why people Silicon Valley, California and like a small town witter allows sometimes really do care what you frequently speaks on social people to interact much the way had for lunch media related topics. they do face to face honestly and *** authentically ne minute you re EIGHT STEPS ublisher enguin ooks complaining about the weather egin your witterville journey td with local friends the next you re on the right foot with these eight talking shop with a colleague based steps pages halfway across the globe Twitterville | Shel Israel
  • 2. BusinessSummaries.com The Nutshell Show Yourself. croll through some witter are impressed t s wiser to follow people whose pages and see what first catches your eye conversations matter to you hances are good that it will be the avatar image ost people like to see who they re talking to they re more likely to follow someone Avoid Spammer Stats. he worst thing you who uses an authentic photo over another whose can do is have stats that show you follow avatar is a cartoon or brand icon n the small people and only people follow you hese are space allotted by witter give some specific spammer stats erhaps no one is following you info about yourself and your work upply because you ve revealed so little of yourself ou links to your blog or web site n your bio say can easily fix this by growing slower ost more something useful about why you re on witter informative tweets and be more transparent ay where you live Have Favorites. here s a little star icon to Read first. Talk later. tart by reading what the right of each tweet ou can use it to make others have to say et a sense of the rhythm someone s post a favorite of a conversation before you join in ait until you have something useful or interesting to add to the conversation Take Your Time. witterville works like any other neighborhood eople start by chatting about weather lunch – the day to day things Post Second. ollow ater fter you ve read ften the conversation goes nowhere tapering other tweets for a while it s time to put up a few off into cyberspace f you try pushing yourself of your own hen you start say what you are too aggressively people may respond to you hoping to talk about his may start to get you in the same way they do the loudmouth at the some attention from the neighborhoods that party hey walk away and talk in circles that matter the most to you exclude you Friends Over Stars. hile witterville Think Neighborhood. f you move to a large luminaries may automatically follow you back city the first things you do are learn your way if you follow them they are unlikely to join around the neighborhood find the best way a conversation you start ou may think it to get to work and where to shop and eat o impressive that these big names are following not think of witter as a mass media tool but you but since most everyone knows that these a social tool stars will follow just about anyone few weeters Twitterville | Shel Israel