This document outlines the MIS roadmaps and milestones for 2014. It discusses targets for aligning personnel competencies, implementing simple solutions to save 1.5M in operating costs, and ensuring 95% of weekly trouble tickets are closed. It also outlines plans to create an executive dashboard using core application data. The infrastructural roadmap focuses on connectivity cost savings, new vendors, and asset audits. The development roadmap includes a payroll module, e-forms, and an executive dashboard. The people roadmap centers on training, performance reviews, and competency alignment. It also notes a need for two additional support personnel.