Laura Climer has over 20 years of experience in project coordination, business analysis, technical writing, and information systems. She has expertise in Microsoft Office, various ERP systems, and technical training. Her background includes positions managing projects, coordinating suppliers, analyzing requirements, and implementing systems at companies such as Sears, Motorola, and healthcare organizations.

1. LAURA L. CLIMER
1314 W. Sunnyside Drive
Johnsburg, IL 60051
LCLIMER2001@yahoo.com | (630) 518-0736
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Enhancing your technological environment to its fullest potential in the context of project coordination and management,
training, project planning, process monitoring and implementation.
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Software Microsoft Office Suite, MS Project, MS Schedule, Word Perfect , PageMaker, Corel Draw, R&R Report Writer,
Paradox, Lotus 1-2-3, Quatro Pro, PhotoStyler, OMNIForm, ABC Flowchart, Pathfinder, FOXPro, JETForm,
SupportMagic, Crystal Report Writer, OmniPage Pro, Attendance Professional, Maximizer, MS Visio, MS
Access, Microstrategy, Member Analytics Platform
Operating Systems DOS 6.2.2, Unix, Windows NT 4.0 & 98 & ME & XP & VISTA & Windows 7 & 8
Trainer MS Word, MS Excel, MS PowerPoint, Attendance Professional, AIM (Magic) System, Employee Scheduling,
Designing Newsletters, Process Training across different projects
Systems DAVID System, CAERE System - HSII System, MCS System, VGI System, AIM (Magic)
System, Ariba Buyer (ERP), Click Commerce, PPM System, Web Based Tracking Systems, Builder; Telluride,
Epsilon, APRIMO
EDUCATION & CERTIFICATIONS
BS in Technical Management & Project Management - DeVry University – October 2009
Accounting & Computer Applications Certificate - Renton Vocational Technical College – May 1991
Sears Holdings Corp.- Hoffman Estates, IL April 2012 – Present
Project Coordinator/Marketing Specialist
• Performs end-to-end campaign development and execution including strategy development, prioritization, targeting, and performance
optimization via data driven identification of key areas for growth, construction of a lifecycle framework, and offer development. Multi-
platform, integrated marketing strategy includes utilization of POS, Catalina, Display, Text, Direct Mail, and Ad-hoc / Triggered
Email campaigns to create enticing transactional communications.
• Providing expertise to multiple teams on various system capabilities to achieve best member experience while creating high ROI.
• Upload backend files, lookup pricing and quantities of all items, create descriptive and appealing verbiage for member facing offers,
create coupons, format and load pictures, and load information into systems to appear on VIP website
• Accurate timely entry, tracking, and approving of circular and campaign offers into Orion (Epsilon System) and Telluride System
• Monitor all circular and campaign offers through reporting to ensure that they are compelling to the member and creating high ROI.
• Investigated and resolved all issues identified through monitoring systems and call center reports
• Worked with multiple teams to create streamlined process flow for coupon development and offer development
• Developed strategies to handle for future offer capabilities, maintained a list of offer enhancement needs
• Worked with BA team to develop requirements and prioritization
• Maintained large amounts of data and reports through Microsoft Excel, Microstrategy and MAPS system
• Developed processes and presentations to present new processes
CONTRACTOR POSITIONS:
Technical Writer - Argonne National Laboratory - April 2011 – March 2012
• Performed confidential original research work for the U.S. Department of Energy and the U.S. Department of Homeland Security.
• Wrote and interpreted reports and papers on a wide variety of topics and industries in support of specific critical infrastructure assets
for national security, under strict deadlines.
• Assisted in data mining critical infrastructure information sources for protective measures analysis and risk comparisons.
• Redesigned and tested the existing user interface utilized by the technical writing team to create national security reports.
• Ability to determine quickly from internet research, sources/information that is applicable to approving process.
Project Coordinator/Supplier Manager/Business Analyst – Motorola - May 2010 – April 2011 and July 2006 – October 2009
• Worked and coordinated with Vendors/Suppliers, GPO, and legal to negotiate Master Agreements when they expired.
• Worked with PM’s and Vendors to create RFP’s and bring through approval process in Tigers (Ariba System) and correct all
errors/verbiage and timelines for all RFP and SOW contracts
• Provided all SOW/RFP’s for internal legal audits and worked with AP and Vendor to resolve invoices issues. Closed out
Click/Elance/Emptoris orders.
• Completed catalog punch outs on SOW Contracts in Tigers (Ariba System, ERP) and updated catalog information in Tigers.
• Worked with PM’s to setup large scale meeting across multiple time zones through outlook by priority and managed multiple
calendars.
• Conducted and managed meetings in Supply Chain between PM’s and various suppliers to ensure SLA’s were being met and that skills
requirements were compatible with future projects.
• Created and implemented documentation and training worldwide for new SRM processes.

2. • Created reports in AP and Tigers (Ariba System, ERP) for Management to assist them with internal managerial audits of dollars spend
and consultants working along with all other information required.
• Developed and engaged faster processes to aid in speed of getting from RFP stage to PO finalization without compromising quality or
appropriate approvals.
• Established file structure for RFP/SOW/PO file access, and tracked file permissions on COMPASS to ensure the security and integrity
of all documentation.
• Performed UAT Testing for new Click/Elance/Emptoris software to work in conjunction with Ariba System for RFP/SOW/PO process.
• Wrote and gathered articles and published IT Supplier Management Newsletter for Supply Chain department.
• Extracted SOW and data from ESR system and created Executive Summary with all necessary approvals.
• Worked with Procurement to establish vendor rates.
Project Manager - JSN Construction and Remodeling - October 2009 – May 2010
• .Created proposals and contracts that defined scope of work to be performed, schedules, project cost, and appropriate legal that defined
responsibilities of each party
• Tracked progress of projects through MS Project to ensure company was staying within timeline and budget.
• Created change orders.
Medical Department Assistant – Nicor - July 2005 – November 2005
• Ensured that all Workers’ Compensation claims were processed into the system.
• Contacted clients and employees to accurately complete the claims.
• Developed and maintained various processes for the Workers’ Compensation Department.
Technical Editor - Lucent Technologies - July 1998 – July 1999
• Performed a conversion of 5ESS-2000 course documentation from UNIX to Microsoft Word.
• Created and perfected MS Word template to be used as a standard format throughout international course documentation.
Royal Management – Lombard, IL March 2000 – October 2004
Information Systems Coordinator
• Responsible for Hardware and software maintenance service contracts and vendor selection.
• Researched software and email Vendors/Suppliers and gave written proposals to management.
• Setup meeting with Vendors/Suppliers and provided demonstration to management for final selection approval.
• Monitored, coordinated and supervised all Help desk related issues for IS department.
• Updated downloads from Medicare site to kept the AIM system Medicare compliant and trained all nursing staff.
• Facilitated, developed and implemented network wide Staffing System to work in conjunction with Payroll.
• Lead administrative meetings to gain company wide buy in on different processes and software change projects.
• Created through MS Access a help desk tracking and marketing database with various reports.
• Worked with various systems/software to develop easier and faster ways to compile information for Management Reports, Marketing,
Nursing Staff Scheduling and all other departments.
• Implemented, developed and administer network wide computer application training programs.
• Created and edited all training materials and taught all classes as well as preformed train the trainer classes.
• Compiled all management report information and distributed to executive management.
• Preformed, monitored and assisted with all backups, ghosting, OS migration, updates and hardware repairs.
• Database Administrator on various databases.
• Preformed employee evaluations.
• Searched and hired employees and contractors for IS department.
• Coordinated and tracked all projects for various software and hardware updates throughout 10 different facilities.
• Imported Payroll and scheduling information into Excel to then be imported into other Payroll system.
Saint Mary's Regional Medical Center – Reno, NV February 1993 – May 1998
Junior System Analyst
• Research software and email Vendors/Suppliers and gave written proposals to management.
• Research and recommended Novell based email system Lotus Notes.
• Created training materials for Lotus Notes and trained over 100 people while setting up email system on Novell Server.
• Setup meeting with Vendors/Suppliers and provided demonstration to management for final selection approval.
• Administrator and trainer for network-wide PathFinder Document Database and Microsoft E-Mail System to move hospital towards
paperless automation.
• Developed and maintained standard reports, forms and contracts for various departments
• Provided PC technical support; installing, configuring and troubleshooting hardware/software issues in a Novell environment.
• Performed graphic design and layout duties for various departments, which included designing newsletters.
• Increased efficiency through evaluation of different software and then implementing, standardizing, and training employees throughout
the network and various departments.