The document discusses how the media landscape has changed with the rise of new digital channels like blogs, social networks, and user-generated content. It emphasizes that public relations professionals now need to think like online publishers by developing effective content strategies. They must also focus on search engine optimization, online reputation management, and using blogging as a tool to build relationships and thought leadership. A case study shows how one insurance company used blogging to drive traffic, spark industry debate, gain media coverage, and position itself as an innovator.