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Opening	
  up	
  Large	
  Scale	
  Change	
  Initiatives	
  
	
  
Calling	
  on	
  Faculty	
  Perspectives	
  to	
  	
  
Develop	
  a	
  Framework	
  for	
  	
  
Organization-­‐Wide	
  ePortfolio	
  Implementation	
  
	
  
Samantha	
  J.	
  Blevins	
  
Ph.D.	
  Candidate	
  

	
  
Jennifer	
  M.	
  Brill,	
  Ph.D.	
  
Associate	
  Professor	
  

InstrucDonal	
  Design	
  &	
  Technology	
  
Learning	
  Sciences	
  &	
  Technologies	
  
Virginia	
  Tech,	
  Blacksburg,	
  VA,	
  USA	
  

ePIC	
  2013	
  
London,	
  UK	
  
Purpose	
  &	
  Context	
  
•  Develop	
  a	
  framework	
  to	
  support	
  electronic	
  porNolio	
  (eP)	
  adopDon	
  
•  faculty/administrator	
  data	
  on	
  adopDon	
  process	
  at	
  large	
  U.S.	
  research	
  
university	
  (≅30,000	
  students)	
  
•  Diffusion	
  of	
  InnovaDon	
  (DOI)	
  theory	
  
	
  

•  University	
  ePorNolio	
  IniDaDve:	
  2002-­‐present	
  
•  eP	
  Office	
  IntenDons:	
  
• 
• 
• 
• 
• 

strategic	
  alignment	
  to	
  department,	
  college,	
  and	
  insDtuDonal	
  goals	
  
key	
  stakeholder	
  partnerships	
  
pilot-­‐tesDng	
  
faculty	
  development	
  opportuniDes	
  
inform	
  with:	
  
•  Concerns-­‐Based	
  AdopDon	
  Model	
  (CBAM)	
  	
  
(Hord,	
  Rutherford,	
  Huling-­‐AusDn,	
  &	
  Hall,	
  1987)	
  

•  Ely’s	
  Eight	
  CondiDons	
  of	
  Change	
  
(Ely,	
  1990)	
  
Research	
  Questions	
  
•  What	
  strategies	
  and	
  resources	
  are	
  used	
  by	
  a	
  large	
  research	
  
university	
  to	
  assist	
  faculty	
  with	
  eP	
  implementaDon?	
  
•  	
  To	
  what	
  extent	
  do	
  these	
  strategies/resources	
  reflect	
  DOI	
  theory?	
  	
  

•  How	
  do	
  faculty	
  perceive	
  the	
  current	
  eP	
  adopDon	
  support	
  
process?	
  What	
  about	
  the	
  process:	
  
•  is	
  successful?	
  
•  is	
  lacking	
  and	
  requires	
  improvement?	
  
•  reflects	
  DOI	
  theory?	
  
	
  

•  What	
  features	
  of	
  DOI	
  theory	
  should	
  be	
  included	
  in	
  an	
  eP	
  
adopDon	
  framework?	
  
Methodology:	
  Development	
  Research	
  
Developmental	
  (Type	
  2)	
  Study	
  
Analysis	
  
•  Faculty/Admin	
  
• RIPPLES	
  Survey:	
  
52/144	
  (36%)	
  
• Follow-­‐up	
  
Interview:	
  12/12	
  
	
  
• DOI	
  literature	
  
review	
  

Development	
  &	
  
EvaluaDon	
  
•  Framework	
  
developed	
  
•  Under	
  review	
  
by	
  two	
  external	
  
DOI	
  experts	
  

Revision	
  
•  Suggested	
  
revisions	
  to	
  be	
  
incorporated	
  in	
  
a	
  revised	
  
framework	
  

Design	
  &	
  Development	
  Research:	
  Methods,	
  Strategies,	
  &	
  Issues	
  	
  
Richey	
  &	
  Klein	
  (2007)	
  
Design	
  &	
  Development	
  Research	
  

Richey,	
  R.	
  C.,	
  &	
  Klein,	
  J.	
  D.	
  (2005).	
  Developmental	
  Research	
  Methods:	
  CreaDng	
  knowledge	
  from	
  
InstrucDonal	
  design	
  and	
  development	
  pracDce.	
  Journal	
  of	
  Compu?ng	
  in	
  Higher	
  Educa?on,	
  16(2)	
  23-­‐38.	
  
Participant	
  Demographics	
  
General	
  

•  Age	
  Range:	
  20s-­‐70s	
  
•  Gender:	
  62%	
  female;	
  
38%	
  male	
  
•  Professional	
  PosiDon:	
  	
  
•  Faculty:	
  67%	
  
•  AdministraDve:	
  29%	
  
•  Other:	
  4%	
  

Teaching	
  &	
  ePor0olio	
  
•  Years	
  teaching:	
  	
  
•  0-­‐10:	
  35%	
  
•  11-­‐25:	
  40%	
  
•  25	
  or	
  more:	
  25%	
  

•  Years	
  using	
  ePs:	
  
•  <1:	
  23%	
  
•  1-­‐3:	
  35%	
  
•  4+:	
  42%	
  

•  %	
  Abandoned:	
  42%	
  
•  Purpose	
  for	
  using	
  ePs:	
  
•  Track	
  learning:	
  46%	
  
•  Assess	
  learning:	
  60%	
  
•  Support	
  professional	
  
development:	
  40%	
  
Findings:	
  Participant	
  Perceptions	
  on	
  RIPPLES	
  Elements	
  
RIPPLES	
  Elements	
  
Straight	
  Ranking	
  

Importance	
  to	
  eP	
  
Implementa;on	
  
(%	
  SA/A)	
  

Themes	
  related	
  to	
  University’s	
  eP	
  Implementa;on	
  

1.	
  Resources	
  
	
  	
  	
  	
  (money	
  &	
  Dme)	
  

92%	
   •  Time	
  rated	
  higher	
  than	
  money	
  

2.	
  Support	
  	
  
	
  	
  	
  	
  (admin,	
  technical,	
  	
  	
  	
  	
  	
  	
  
	
  	
  	
  	
  	
  pedagogical)	
  

85%	
   •  eP	
  office	
  found	
  to	
  be	
  exemplary	
  and	
  essenDal	
  
•  AdministraDve	
  support	
  reported	
  as	
  important	
  but	
  
lacking	
  

3.	
  People	
  	
  	
  	
  
	
  	
  	
  	
  (communicaDon;	
  	
  	
  	
  	
  	
  
	
  	
  	
  	
  	
  shared	
  decision-­‐	
  	
  	
  
	
  	
  	
  	
  	
  making)	
  

52%	
   •  Need	
  a	
  more	
  unified	
  culture	
  of	
  support	
  at	
  the	
  
department/program	
  level	
  

4.	
  Infrastructure	
  	
  	
  
	
  	
  	
  	
  (technological	
  	
  	
  	
  	
  
	
  	
  	
  	
  	
  backbone)	
  

94%	
   •  Overall	
  university	
  infrastructure	
  viewed	
  posiDvely	
  
•  eP	
  technology	
  viewed	
  less	
  posiDvely	
  

5.	
  Policies	
  

60%	
   •  Policies	
  in	
  general	
  are	
  viewed	
  posiDvely	
  
•  	
  eP	
  policies	
  are	
  lacking/not	
  communicated	
  

6.	
  EvaluaDon	
  

66%	
   •  EvaluaDon	
  viewed	
  as	
  important	
  
•  Liple	
  has	
  been	
  done	
  to-­‐date	
  and/or	
  reported	
  on	
  

7.	
  Learning	
  
	
  	
  	
  	
  (user	
  learning	
  	
  	
  	
  
	
  	
  	
  	
  	
  outcomes)	
  

87%	
   •  OpportuniDes	
  offered	
  for	
  user	
  learning	
  are	
  exemplary	
  
•  eP	
  system	
  design	
  
•  Time	
  
	
  
•  Faculty	
  understanding	
  
•  Support	
  &	
  training	
  
•  Technology	
  resources	
  
•  ApplicaDon	
  beyond	
  
classroom	
  
•  Rewards	
  &	
  incenDves	
  

Enablers	
  

Barriers	
  

Findings:	
  Barriers	
  and	
  Enablers	
  

•  Support	
  
	
  
•  Technology	
  capabiliDes	
  
•  Rewards	
  &	
  incenDves	
  
•  Faculty	
  understanding	
  
•  Interest	
  
•  ApplicaDon	
  aqer	
  
graduaDon	
  
ePortfolio	
  Adoption	
  Framework	
  
Framework:	
  Awareness	
  Component	
  
Component	
  

Selected	
  
Strategies	
  to	
  
Support	
  
Component	
  

Key	
  Player	
  
Involvement	
  

•  Web	
  sites	
  
•  Academic	
  leaders	
  
•  Newslepers	
  
on	
  campus	
  (e.g.	
  
•  ArDcles	
  
provost,	
  teaching	
  
•  PresentaDons	
  
and	
  learning	
  
•  Professional	
  
directors)	
  
development	
  	
   •  Leading	
  electronic	
  
porNolio	
  scholars	
  
Professional	
  
and	
  pracDDoners	
  
knowledge	
  of	
  
•  Local	
  faculty	
  
pedagogical	
  
innovators	
  
benefits	
  of	
  
•  Other	
  high-­‐level,	
  
electronic	
  
respected	
  opinion	
  
porNolios	
  
leaders	
  	
  

	
  	
  
	
  	
   Awareness
	
  	
  
	
  	
  
	
  

Assessment	
  of	
  
Current	
  
Implementa;on	
  
Status	
  

Next	
  Steps	
  for	
  
Implementa;on	
  

1. Faculty	
  are	
  unaware	
   RaDng	
  of	
  1	
  or	
  2	
  
of	
  the	
  pedagogical	
  
•  IdenDfy	
  mulDple	
  
value	
  of	
  electronic	
  
avenues	
  for	
  
porNolios.	
  
electronic	
  porNolio	
  
awareness	
  building.	
  
2. Faculty	
  are	
  
•  Plan	
  a	
  3-­‐6	
  month	
  
somewhat	
  aware	
  of	
  
awareness	
  building	
  
the	
  pedagogical	
  
campaign.	
  
value	
  of	
  electronic	
  
•  Reassess	
  awareness	
  
porNolios.	
  
status	
  aqer	
  one	
  to	
  
two	
  academic	
  years.	
  	
  
3. Faculty	
  are	
  very	
  
	
  
aware	
  of	
  the	
  
RaDng	
  of	
  3	
  
pedagogical	
  value	
  of	
   •  Reassess	
  awareness	
  
electronic	
  
status	
  at	
  next	
  formal,	
  
porNolios.	
  	
  
systemic	
  evaluaDon	
  
of	
  electronic	
  porNolio	
  
implementaDon.	
  (A	
  
systemic	
  evaluaDon	
  
is	
  recommended	
  
every	
  3-­‐5	
  years.)	
  	
  
Framework:	
  Action	
  Plan	
  
Component	
  

Current	
  
Implementa;on	
  
Ra;ng	
  

Awareness

☐1	
  
	
  	
  
☐2	
  
	
  	
  
☐3	
  	
  

Motivation

☐1	
  
	
  	
  
☐2	
  
	
  	
  
☐3	
  	
  

Commitment

☐1	
  
	
  	
  
☐2	
  
	
  	
  
☐3	
  	
  

…etc…	
  

Next	
  Steps	
  

Key	
  Players	
  to	
  
Involve	
  

Target	
  
Addi;onal	
  
Comple;on	
   Notes	
  
Date(s)	
  
Evidence	
  of	
  Theoretical	
  Alignment	
  with	
  DOI	
  
Framework	
  Component	
  

Theore;cal	
  Connec;ons	
  
	
  

Awareness	
  

Knowledge	
  of	
  InnovaDon	
  (r)	
  
DissaDsfacDon	
  with	
  Status	
  Quo	
  (e)	
  

MoDvaDon	
  

Persuasion	
  (r)	
  
DissaDsfacDon	
  with	
  Status	
  Quo	
  (e)	
  
Rewards	
  and/or	
  IncenDves	
  (e)	
  

Commitment	
  

Decision	
  (r)	
  
ParDcipaDon	
  (e)	
  
Commitment	
  (e)	
  

Resources	
  

ImplementaDon	
  (r)	
  
Sufficient	
  Knowledge	
  and	
  Skills	
  (e)	
  
Availability	
  of	
  Time	
  (e)	
  
Availability	
  of	
  Resources	
  (e)	
  

Leadership	
  

ImplementaDon	
  (r)	
  
Leadership	
  (e)	
  

EvaluaDon	
  
	
  

ConfirmaDon	
  (r)	
  
(e)	
  =	
  Don	
  Ely,	
  CondiDons	
  for	
  Change,	
  (1976,	
  1999)	
  
(r)	
  =	
  	
  Everep	
  Rogers,	
  DOI,	
  (2003)	
  
Other	
  Thoughts	
  
•  Next	
  Steps:	
  
•  Complete	
  expert	
  reviews	
  
•  Revise	
  framework	
  
•  Test	
  
•  Will	
  be	
  using	
  at	
  mid-­‐size	
  university	
  to	
  guide	
  new	
  eP	
  implementaDon	
  
iniDaDve	
  
	
  

•  LimitaDons:	
  
•  RIPPLES	
  model,	
  even	
  with	
  adapted	
  survey	
  
•  too	
  lengthy	
  
•  acronym	
  terms	
  confusing/misleading	
  

•  Development	
  Research	
  
•  Fuzzy	
  process	
  
•  Is	
  it	
  the	
  best	
  approach	
  to	
  model/framework	
  development?	
  
In	
  regards	
  to	
  “openness”…	
  

•  How	
  can	
  such	
  a	
  
framework	
  support:	
  	
  
•  community	
  learning?	
  
•  user-­‐friendly	
  	
  
eP	
  infrastructure	
  and	
  
architecture?	
  
Thank	
  you.	
  
Samantha	
  Blevins	
  
sjblevins@vt.edu	
  
	
  
Jen	
  Brill	
  
jmbrill@vt.edu	
  
	
  

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Opening up Large Scale Change Initiatives

  • 1. Opening  up  Large  Scale  Change  Initiatives     Calling  on  Faculty  Perspectives  to     Develop  a  Framework  for     Organization-­‐Wide  ePortfolio  Implementation     Samantha  J.  Blevins   Ph.D.  Candidate     Jennifer  M.  Brill,  Ph.D.   Associate  Professor   InstrucDonal  Design  &  Technology   Learning  Sciences  &  Technologies   Virginia  Tech,  Blacksburg,  VA,  USA   ePIC  2013   London,  UK  
  • 2. Purpose  &  Context   •  Develop  a  framework  to  support  electronic  porNolio  (eP)  adopDon   •  faculty/administrator  data  on  adopDon  process  at  large  U.S.  research   university  (≅30,000  students)   •  Diffusion  of  InnovaDon  (DOI)  theory     •  University  ePorNolio  IniDaDve:  2002-­‐present   •  eP  Office  IntenDons:   •  •  •  •  •  strategic  alignment  to  department,  college,  and  insDtuDonal  goals   key  stakeholder  partnerships   pilot-­‐tesDng   faculty  development  opportuniDes   inform  with:   •  Concerns-­‐Based  AdopDon  Model  (CBAM)     (Hord,  Rutherford,  Huling-­‐AusDn,  &  Hall,  1987)   •  Ely’s  Eight  CondiDons  of  Change   (Ely,  1990)  
  • 3. Research  Questions   •  What  strategies  and  resources  are  used  by  a  large  research   university  to  assist  faculty  with  eP  implementaDon?   •   To  what  extent  do  these  strategies/resources  reflect  DOI  theory?     •  How  do  faculty  perceive  the  current  eP  adopDon  support   process?  What  about  the  process:   •  is  successful?   •  is  lacking  and  requires  improvement?   •  reflects  DOI  theory?     •  What  features  of  DOI  theory  should  be  included  in  an  eP   adopDon  framework?  
  • 4. Methodology:  Development  Research   Developmental  (Type  2)  Study   Analysis   •  Faculty/Admin   • RIPPLES  Survey:   52/144  (36%)   • Follow-­‐up   Interview:  12/12     • DOI  literature   review   Development  &   EvaluaDon   •  Framework   developed   •  Under  review   by  two  external   DOI  experts   Revision   •  Suggested   revisions  to  be   incorporated  in   a  revised   framework   Design  &  Development  Research:  Methods,  Strategies,  &  Issues     Richey  &  Klein  (2007)  
  • 5. Design  &  Development  Research   Richey,  R.  C.,  &  Klein,  J.  D.  (2005).  Developmental  Research  Methods:  CreaDng  knowledge  from   InstrucDonal  design  and  development  pracDce.  Journal  of  Compu?ng  in  Higher  Educa?on,  16(2)  23-­‐38.  
  • 6. Participant  Demographics   General   •  Age  Range:  20s-­‐70s   •  Gender:  62%  female;   38%  male   •  Professional  PosiDon:     •  Faculty:  67%   •  AdministraDve:  29%   •  Other:  4%   Teaching  &  ePor0olio   •  Years  teaching:     •  0-­‐10:  35%   •  11-­‐25:  40%   •  25  or  more:  25%   •  Years  using  ePs:   •  <1:  23%   •  1-­‐3:  35%   •  4+:  42%   •  %  Abandoned:  42%   •  Purpose  for  using  ePs:   •  Track  learning:  46%   •  Assess  learning:  60%   •  Support  professional   development:  40%  
  • 7. Findings:  Participant  Perceptions  on  RIPPLES  Elements   RIPPLES  Elements   Straight  Ranking   Importance  to  eP   Implementa;on   (%  SA/A)   Themes  related  to  University’s  eP  Implementa;on   1.  Resources          (money  &  Dme)   92%   •  Time  rated  higher  than  money   2.  Support            (admin,  technical,                        pedagogical)   85%   •  eP  office  found  to  be  exemplary  and  essenDal   •  AdministraDve  support  reported  as  important  but   lacking   3.  People                (communicaDon;                      shared  decision-­‐                making)   52%   •  Need  a  more  unified  culture  of  support  at  the   department/program  level   4.  Infrastructure              (technological                    backbone)   94%   •  Overall  university  infrastructure  viewed  posiDvely   •  eP  technology  viewed  less  posiDvely   5.  Policies   60%   •  Policies  in  general  are  viewed  posiDvely   •   eP  policies  are  lacking/not  communicated   6.  EvaluaDon   66%   •  EvaluaDon  viewed  as  important   •  Liple  has  been  done  to-­‐date  and/or  reported  on   7.  Learning          (user  learning                  outcomes)   87%   •  OpportuniDes  offered  for  user  learning  are  exemplary  
  • 8. •  eP  system  design   •  Time     •  Faculty  understanding   •  Support  &  training   •  Technology  resources   •  ApplicaDon  beyond   classroom   •  Rewards  &  incenDves   Enablers   Barriers   Findings:  Barriers  and  Enablers   •  Support     •  Technology  capabiliDes   •  Rewards  &  incenDves   •  Faculty  understanding   •  Interest   •  ApplicaDon  aqer   graduaDon  
  • 10. Framework:  Awareness  Component   Component   Selected   Strategies  to   Support   Component   Key  Player   Involvement   •  Web  sites   •  Academic  leaders   •  Newslepers   on  campus  (e.g.   •  ArDcles   provost,  teaching   •  PresentaDons   and  learning   •  Professional   directors)   development     •  Leading  electronic   porNolio  scholars   Professional   and  pracDDoners   knowledge  of   •  Local  faculty   pedagogical   innovators   benefits  of   •  Other  high-­‐level,   electronic   respected  opinion   porNolios   leaders             Awareness           Assessment  of   Current   Implementa;on   Status   Next  Steps  for   Implementa;on   1. Faculty  are  unaware   RaDng  of  1  or  2   of  the  pedagogical   •  IdenDfy  mulDple   value  of  electronic   avenues  for   porNolios.   electronic  porNolio   awareness  building.   2. Faculty  are   •  Plan  a  3-­‐6  month   somewhat  aware  of   awareness  building   the  pedagogical   campaign.   value  of  electronic   •  Reassess  awareness   porNolios.   status  aqer  one  to   two  academic  years.     3. Faculty  are  very     aware  of  the   RaDng  of  3   pedagogical  value  of   •  Reassess  awareness   electronic   status  at  next  formal,   porNolios.     systemic  evaluaDon   of  electronic  porNolio   implementaDon.  (A   systemic  evaluaDon   is  recommended   every  3-­‐5  years.)    
  • 11. Framework:  Action  Plan   Component   Current   Implementa;on   Ra;ng   Awareness ☐1       ☐2       ☐3     Motivation ☐1       ☐2       ☐3     Commitment ☐1       ☐2       ☐3     …etc…   Next  Steps   Key  Players  to   Involve   Target   Addi;onal   Comple;on   Notes   Date(s)  
  • 12. Evidence  of  Theoretical  Alignment  with  DOI   Framework  Component   Theore;cal  Connec;ons     Awareness   Knowledge  of  InnovaDon  (r)   DissaDsfacDon  with  Status  Quo  (e)   MoDvaDon   Persuasion  (r)   DissaDsfacDon  with  Status  Quo  (e)   Rewards  and/or  IncenDves  (e)   Commitment   Decision  (r)   ParDcipaDon  (e)   Commitment  (e)   Resources   ImplementaDon  (r)   Sufficient  Knowledge  and  Skills  (e)   Availability  of  Time  (e)   Availability  of  Resources  (e)   Leadership   ImplementaDon  (r)   Leadership  (e)   EvaluaDon     ConfirmaDon  (r)   (e)  =  Don  Ely,  CondiDons  for  Change,  (1976,  1999)   (r)  =    Everep  Rogers,  DOI,  (2003)  
  • 13. Other  Thoughts   •  Next  Steps:   •  Complete  expert  reviews   •  Revise  framework   •  Test   •  Will  be  using  at  mid-­‐size  university  to  guide  new  eP  implementaDon   iniDaDve     •  LimitaDons:   •  RIPPLES  model,  even  with  adapted  survey   •  too  lengthy   •  acronym  terms  confusing/misleading   •  Development  Research   •  Fuzzy  process   •  Is  it  the  best  approach  to  model/framework  development?  
  • 14. In  regards  to  “openness”…   •  How  can  such  a   framework  support:     •  community  learning?   •  user-­‐friendly     eP  infrastructure  and   architecture?  
  • 15. Thank  you.   Samantha  Blevins   sjblevins@vt.edu     Jen  Brill   jmbrill@vt.edu