This document provides a summary of Keerthi Jayasinghe's professional qualifications and work experience. It outlines his educational background in diesel engineering and apprenticeship in motor mechanics. The bulk of the document details his employment history spanning from 1997 to present, where he has held various roles such as Service Manager, National Service Manager, Workshop Supervisor in automotive service companies in Sri Lanka and Fiji dealing with brands including BMW, Chrysler, and Mitsubishi. His responsibilities in these roles involved customer service, managing technicians, vehicle repairs and inspections, and inventory management. Personal details about his age and references are also provided.

1. KEERTHI JAYASINGHE
Contact: 0710814851, 0777808336, 0710815167 / keerthiwj@yahoo.com
723/02/107, Lake Terrace, Athurugiriya.
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PROFESSIONAL / TRADE QUALIFICATION
* DiplomainDiesel Engineering - Sri Lanka
* FollowedaFouryear Motor Mechanismcourse at National Apprentice Board(NAB) - Sri Lanka
EMPLOYMENT HISTORY, EXPERIENCE AND RESPONSIBILITIES
Service Manager (October 2014 to up to now)
Indra Traders Pvt Ltd
* Dealerforall type of Japanese brandnew& reconditionvehicles
* Reportingtothe Group General Manager
Duties& Responsibilities
(a) Handlingall warrantyjobs
(b) Handlingcustomercomplaining
(c) Allocatingjobsforworkshopforemenandworkers
(d) Attendingtechnical meetingswithChinese Fortonsuppliers
(e) Inspectionof newvehicles
(f) Briefingtothe technical staff
(g) Discussionof estimateswithcustomers
(h) Weeklymeetingwiththe General Manageronoperational issues
(I) Assistance inthe settingupof service appointments
National Service Manager (September 2011 to June 2014)
PalasAuto Service, Suva,Fiji Island
* DealerforChrysler,Dodge,VW,Peroduavehicles&HarleyDavidsonbike
* Reportingtothe ManagingDirector
*Thoroughlyknowledge forSAPSystemtoorderparts

2. Duties& Responsibilities
(a) Allocatingjobsforworkshopforemenandworkers
(b) Attendingall majortechnical matters
(c) Operatingof scannerto findmajorfaults/ problems
(d) Attendingtechnical meetingswithcolleaguesandsubordinates
(e) Briefingtothe technical staff
(f) Checkingpricesof purchased spare parts/ inventory
(g) Schedulingof repairtechnicians
(h) Responsible forspare partinventoryandordering
(i) Managing,maintenance andbuildingof qualitycustomerrelationships
(j) Responsible forall communicationsbetweenthe techniciansandcustomerswithregardto
problems in theirvehicles
(k) Explanationof problemsandthe needforrepairstocustomersincludingthe estimate forthe repair
(m) OrderingVW& Chryslerparts& has alsoservedasa warranty administrator.
Service Manager (July 2008 to August 2011)
Prestige Automobile(Pvt) Ltd, Sri Lanka
* DealerforBMW,MINI & Land Rovervehicle
* Reportedtothe Managing Director
Duties& Responsibilities
(a) Inspectionof newvehicles
(b) Inspectionof damagedvehicle forassessments
(c) Completionof warrantypapers
(d) Assistance &advice to customersinrepairingtheirvehicles
(e) Valuationof vehicles
(f) Settlementof claims
(g) Attendance totechnical meetingswithcolleaguesandsubordinates
(h) Provisionof solutionsforcustomerproblems
SeniorMotor Executive (June 2001 to July2008)
Janashakthi Insuarance (Pvt) Ltd
a) Settlingfull optionclaims

3. b) Valuationof vehicles
c) Inspectionof technical aspectand the cause of an accident
Workshop Supervisor (October 1997 to March 2001)
Al MullerGroup,Kuwait
* Sole agentsforDodge,Chrysler,&Mitsubishi vehicles
* ReportedtoWorkshopManager
Duties& Responsibilities
(a) Attendance toall mechanical problems
(b) Operationof analyzertofindproblems
(c) Completionof warrantypaperstorelevantheadoffices
(d) Testingof pollutioncontrol level of vehicles
(e) Preparationof workshoprepairestimates
(f) Explanationof mechanical diagrams tomechanics
(g) Final roadtestof vehiclesafterrepairswere completed
(h) Responsible forprovidingcustomerswithvalue,safety,andpeace of mind
(i) Assistance inthe settingupof service appointments
(j) Made service recommendations, checkedall estimatesandthe maintenance schedule of customers
Workshop Supervisor (1991/04/01 to 1997/10/15)
ColomboCommercial Co.(Engineers) Ltd
* Sole agentsforColescranes,Yale forklift
* ReportedtoWorkshopManager
Duties& Responsibilities
(a) Repaired,overhauled,replacedtransmissions,carburetorssystems
(b) Advice totechnical staff
(c) Procurementof spare parts
(d) Preparationof repairestimates
(e) Final road testof vehiclesafterrepairswere completed

4. Personal Data
Age : 46 Years.
CurricularActivities : PlayedcricketforMahanama College,Colombo
Referees : (1) Mrs. Neelanee Gunasekera,
SeniorMerchandise Manageress,
Odel (PVT) Ltd,
10, Ward Place,
Colombo- 07.
T.P- 0777778287 (Mobile)
(2) Mrs. DhammikaJayawardana
Asst.Manager Sales& Administration,
ConvenientFoods(Lanka) PLC,(SubsidiaryCBL),
133, Off BorupanaRd, 7th
Lane,
Rathmalana.
T.P- 0773850530(Mobile), 0115003151