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Big Data & Analytics in the
Digital Creative Industries
Galit Shmueli 徐茉莉
Tsing Hua Distinguished Professor
Analytics
Humanity
Responsibility
Talk @ Dept. of Filmmaking , Taipei National University of the Arts, Oct 17, 2015
Get
Big Data
Use
Big Data
Analytics
Get
Big
Data
Content and platform providers
Competitors, entrepreneurs, developers, researchers
Publicly available
Unsolicited
Different angles
Analytics: Use Big Data
1. Predict viewing habits to provide
user recommendations, display ads
2. Understand user preferences to
design the next episode / series
3. Predict quality of experience to
improve viewing experience
4. Identify target audience for new
show to improve marketing
strategies
5. Automate close captions creation
& translation to improve user
experience and expand market
1. Predict viewing habits to provide
user recommendations, display ads
Google Play Music recommends
playlists based on time of day,
mood, and activities
www.digitalmusicnews.com (10/2014)
Search by mood, available time, plot preference…
Semantic search (“movies with gangsters”)
Input film you like, get rec’s for films, books, bands…
Compares your ratings to others with similar “taste”
Recommends similar films to movie you search for
Evaluates your taste based on your movie ratings
https://gigaom.com/2012/09/09/can-breaking-bads-story-sync-get-viewers-to-give-up-their-dvrs
2. Understand user preferences to
design the next episode / series
3. Predict viewing experience to
deliver the best results
Improve quality of experience (QoE)
Improve streaming quality
4. Identify target audience for new
show to improve marketing strategies
www.fastcompany.com
Universal hesitated about how to market their
film. It was a "difficult title to compare to
others"—was it more comedic? Did it resemble
Rock of Ages more? Was it like Sparkle? Footloose?
Or just a teen comedy? …Universal asked Analytics
firm Fizziology to analyze how the film was being
discussed on social media
Before its release they discovered: Pitch Perfect
was already morphing into a cult hit
Universal changed their entire pre-release strategy.
The film was released a week early, with a 1+1 ticket
promotion
Universal claims it was the most extensive screening
campaign in the studio's history
4. Identify target audience for new
show to improve marketing
strategies
Netflix used big data for
color-design of the cover
5. Automate close captions creation
& translation to improve quality of
experience (QoE) and expand to
new markets
Speech recognition
Natural language processing
Competitors, entrepreneurs, developers, researchers
Analytics: Use Big Data
The social interactions
between viewers
while watching TV
https://youtu.be/ipfsuKwQYu0
Let’s see Two Cases of
Big Data and Analytics in Film
& TV
Even if you have the data, it isn’t
easy to get recommendations right
Satyamev Jayate
Popular Social TV Show in India
Study (based on Season 1)
by Galit Shmueli & Sandeep Khurana
Indian School of Business, 2013
Publicly Available Data
Television
Viewership Ratings
Simulcast
Regional languages
Radio talk shows
Blogs
Print Media
Social Media
YouTube
Facebook
Twitter
Website
Search traffic trends
(Google)
YouTube
Google Trends
Daily volume for
top regions/cities
• Download CSV
• Missing for low volume
• How is a region defined?
• Other breakdowns?
Wikipedia
Looking at multi-source data
Challenges for
Outsiders
Technology
• Data collection
• Merging multiple sources
Data availability
• Archiving policy (Twitter)
• Provider-determined
(Google Trends)
• User-determined (YouTube)
Meaning of data
• What is a YouTube “view”?
Google Trends “State”?
• Missing data?
Merging data sources
• Level of aggregation
• What is a record?
Long term collection:
Changes in data
dissemination policy
Analytics for your own YouTube
content are richer
There’s plenty of
information also on
other users’ content
Data YouTube gives us
directly
Data we can scrape from
YouTube pages
www.youtube.com/watch?v=YphFNAVAdpE
www.forbes.com/sites/amadoudiallo/2013/10/06/pandora-radios-dominance-built-on-big-data-edge/
DNA of a Song
gender of lead vocalist, prevalent use of groove, level of distortion on the electric guitar
Big Data
Analytics
Google Developers
On the challenge of YouTube video recommendations
www.youtube.com/watch?v=NXQiXdY8Sbk
Use humans to label a clip/movie/music:
• Tag “best moment”
• Label their emotions & reactions (sad,
laughing, scared, surprised…)
Alternatives to Amazon Mechanical Turk
(Chinese language websites?)
Analytics:
Finding Patterns in the Data
(using machine learning)
Recommendations and “what goes with what”
Segmenting videos/users/etc.
Predicting user behavior
After tagging a large set of songs, videos, users…
You can use machines for:
Competitors, entrepreneurs
developers, researchers
Can Get
Big Data
Use
Big Data
Analytics
“I'm a data miner, but I hope creative industry
doesn't get corrupted by data mining…
I have read an article recently in Wired about a
music hit made basically based on data.”
(post on an Internet forum)
Andrew Leonard at Salon.com, considers some of the
implications of TV in the era of Big Data
A creator is always looking
ahead, never looking back

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Big Data & Analytics in the Digital Creative Industries

Editor's Notes

  1. User preference: Breaking Bad polls audience about plot in previous episode Quality of experience: Netflix collects end-user data on physical location and buffering delays and bitrate. Range of devices, with different connectivity. Target audience: Netflix uses for cover design for House of Cards; Universal uses for release of musical film Pitch Perfect
  2. http://www.cnet.com/news/top-10-movie-recommendation-engines/
  3. User preference: Breaking Bad polls audience about plot in previous episode http://www.fastcodesign.com/1671893/the-secret-sauce-behind-netflixs-hit-house-of-cards-big-data
  4. Quality of experience: Netflix collects end-user data on physical location and buffering delays and bitrate. Range of devices, with different connectivity.
  5. Target audience: Netflix uses for cover design for House of Cards; Universal uses for release of musical film Pitch Perfect http://www.fastcompany.com/3024655/pitch-perfect-and-how-analytics-are-transforming-movie-marketing
  6. Target audience: Netflix uses for cover design for House of Cards; Universal uses for release of musical film Pitch Perfect http://www.fastcompany.com/3024655/pitch-perfect-and-how-analytics-are-transforming-movie-marketing
  7. Target audience: Netflix uses for cover design for House of Cards; Universal uses for release of musical film Pitch Perfect http://www.fastcompany.com/3024655/pitch-perfect-and-how-analytics-are-transforming-movie-marketing
  8. http://www.forbes.com/sites/robcain/2015/06/16/announcement-of-chinas-netflix-may-be-the-death-blow-for-netflix-in-china/
  9. Salon.com is a US news website, that focuses on US politics from a liberal perspective, and on reviews and articles about music, books and films
  10. http://www.salon.com/2013/02/01/how_netflix_is_turning_viewers_into_puppets/