The document summarizes the results of a June 2012 consumer survey. It finds that consumer confidence in the economy is at its lowest level since 2007. One in four adults expect more layoffs over the next six months, despite declining unemployment rates. Less than one in five expect fewer layoffs. Over a third of adults did not save any of their annual income in the last year. Those saving small amounts are declining since 2007 levels.

1. The BIG Call
June 2012
PA M E L A G O O D F E L L O W
CONSUMER INSIGHTS DIRECTOR, BIGINSIGHT™
GUEST CONTRIBUTOR:
JOHN MARIOTTI, PRESIDENT & CEO, THE ENTERPRISE GROUP
400 W. Wilson Bridge Road, Suite 200, Worthington, OH, 43085 614-846-0146 info@BIGinsight.com

2. June 2012 Consumer Survey
 June 2012 Results
• Consumer Confidence
• Employment Outlook
• Practical Purchasing
• Financial Forecast
• 90 Day Outlook: Future Purchase Plans
• How is JC Penney’s “Fair & Square” Faring?
This report is derived from the following studies:
• BIGinsight™ Monthly Consumer Survey, June 2012 (N = 8760, respondents surveyed 6/5 – 6/12/12)
• BIGinsight™ Monthly Consumer Survey Trends, June 2007 – June 2012
Disclaimer: BIGinsight™ is a trademark of Prosper Business Development Corp. Services are delivered by Prosper and/or a Prosper affiliated company (“Prosper”).
Prosper makes no warranties, either expressed or implied, concerning: data gathered or obtained from any source; the present or future methodology employed in
producing the statistics; or the data and estimates represent only the opinion of Prosper and reliance thereon and use thereof shall be at the user’s own risk.
© 2012, Prosper®

3. Consumer Confidence
Confident/Very Confident in Chances for a Strong Economy
Adults 18+ 28%+
decline
40% 50%
from
45% Jun-07
35% 40%
35%
32.4%
30% 30%
27.8% 31.3%
25%
25% 20%
15%
20% 10%
43.9%
18.8%
30.2%
30.2%
27.8%
32.4%
31.3%
5%
15% 0%
Jun-07 Jun-08 Jun-09 Jun-10 Jun-11 May-12 Jun-12
© 2012, Prosper® Source: BIGinsight™ Monthly Consumer Survey, JUN 07-12

4. Employment Outlook
Regarding the U.S. employment environment, over the next 6 months, do you think that there
will be more, the same, or fewer layoffs than at present?
Adults 18+  Highlights:
More Same Fewer U.S. Unemployment Rate* • One in four expecting “more”
100% 10.0% layoffs over the next six months
90% 19.2% 17.4% 16.6%  Up nearly four points from a
21.3%
9.5% month ago
U.S. Unemployment Rate*
80% 9.6%*
• Fewer than one in five calling
Layoff Predictions
70%
9.0% 9.0% for “fewer” layoffs
60%
52.2% 54.6% 56.3% • Optimism fails to appear even
50% 55.5% 8.5% as Unemployment Rate
8.2%
40% declines
8.0%  Unemployment Rate has
30% 8.1% declined 15% from Jun-10
20%  Expecting “more” has only
7.5%
28.6% 28.1% 27.0%
10% 23.3% decreased 5% within same time
period
0% 7.0%
Jun-10 Jun-11 May-12 Jun-12 • Employment mantra = more of
the “same.”
* U.S. Unemployment Rate for the previous month for each corresponding MMM-YY, as reported by the U.S. Bureau of Labor Statistics.
© 2012, Prosper® Source: BIGinsight™ Monthly Consumer Survey, JUN 10-12

5. Employment Outlook
FUD Part I: Fear Uncertainty & Doubt … CONTINUE
—Higher Productivity = More Competitive
—Fewer People Do More Work = Fewer Jobs
—Supply of Workers >> Demand for Employees (4:1)
—High Tech/High Skill Jobs go Unfilled, (or in Wrong Locations)
—Low Tech/Low Skill Jobs More Numerous (and Low Pay)
Creates Downward Pressure on All Wages (Impact on Spending?)
© 2012, Prosper®

6. Savings Summary
How much of your annual income do you estimate you saved in the last 12 months (including
any money saved towards retirement, education, liquid savings, etc.)?
Adults 18+
45%  Highlights:
• More than one-third (33.9%) is not
40% saving any income at all
 On the decline since peaking in
35%
Jun-10 (38.2%), has yet to
30%
recede to Jun-07 level (29.3%)
• Those saving between 1% and
25% 10% slowly declining since Jun-07
• Nearly one in five are saving 11%
20%
to 20%, nearing pre-recession level
15%
• Balance are saving 21% to 50%
(6.2%) or more than 50% (2.0%) of
10% their incomes
Jun-07 Jun-08 Jun-09 Jun-10 Jun-11 Jun-12  Though small, these figures
0% 1 to 10% 11 to 20% have both increased slightly
since Jun-07
© 2012, Prosper® Source: BIGinsight™ Monthly Consumer Survey, JUN 07-12

7. Savings Summary
After “FUD” Wears Down Americans…
…The “Stockholm Syndrome” Grabs Them!
(This terms comes from when people held hostage begin to
accept and feel better about their captors.)
When Things Have Been Bad (or Not Good) for So Long, Even a
Small Change/Improvement Starts to Look Good
Example: When job growth is below 125,000 per month, a
month or two above 125,000 looks good, but 150,000 new
jobs/month are needed to just absorb new workforce entrants,
which doesn’t really help unemployment—it just hasn’t gotten
any worse.
BUT—Reality “Bites”—Shows the Improvements Were “Illusory”
Take a Look….
© 2012, Prosper®

8. How is JC Penney’s “Fair & Square” Faring?
Women’s Clothing – Shop Most Often
Adults 18+
JC Penney Macy's
 Highlights:
11%
• Traditionally #3 in Women’s
10% Clothing, since the launch of
"Fair & Square" “Fair & Square,” JC Penney has
Commences
9% fallen to #4, behind Macy’s
• For more, click over to the
8%
BIG Consumer Blog
7%  Includes 10 year trends for
Top 5 Women’s Clothing
6% retailers (Walmart, Kohl’s,
Macy’s, JC Penney, Target)
5%  “Hot or Not?” trended
graphic for JCP “Fair &
4%
Square” (Mar-12 vs. Jun-12)
NEW Blog
“Fair & Square” Revisited
© 2012, Prosper® Source: BIGinsight™ Monthly Consumer Survey, JUN 11-12

9. Thank you
Thank you for your interest in our
June 2012 BIG Call data.
CLICK HERE
to view the full deck of BIG Call
slides for June 2012
© 2012, Prosper®

10. Contact 400 W. Wilson Bridge Road
Suite 200
Worthington, OH 43085
Ph: 614-846-0146
info@BIGinsight.com
for complimentary insights, visit:
www.BIGinsight.com
For more about John Mariotti:
http://www.mariotti.net/
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and
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“Telling It Like It Is” Blog
© 2012, Prosper®