The Board of Directors of Big Brothers Big Sisters of San Diego held a strategic retreat to review the organization's performance and update its strategic plan. Key topics discussed included an internal and external assessment, priority issues, and a vision for where the organization wants to be in the next 5 years. Challenges identified included maintaining revenues in a difficult economy and re-building the Board. The Board discussed ways to better structure committees and increase Board participation and personal commitments to help address these challenges. The goal set was to serve 2,500 children within 5 years with a focus on those most in need.

1. Board of DirectorsStrategic RetreatBig Brothers Big Sisters of San DiegoJanuary 22, 2010

2. Introductions

3. Planning Process ReviewInternalAssessmentStrategiesVision/MetricsExternalAssessmentAssumptionsObjectivesProgramsPriorityIssuesPLANNINGBASEHOWIMPLEMEN-TATIONREVIEWRESULTSREQUIREDDelegated ObjectivesReviewsAction PlanWHEREARE WENOW?HOW WILLWE GETTHERE?WHOMUST DOWHAT?HOWARE WEDOING?WHERE DOWE WANTTO BE?

4. InternalAssessmentExternalAssessmentAssumptionsPriorityIssuesPlanning Process ReviewPLANNINGBASE2009-2011 Strategic Plan Update2009 Financials / 2010 BudgetStrengthsWeaknessesBoard of Directors ScorecardWHEREARE WENOW?

5. 2009-2011 Strategic Plan UpdateMade changes to long term strategic planCut expensesRevised goals to hold groundFocus on 4 metricsOptimize mentoring outcomesIncrease volunteersImprove the experienceIncrease resources

6. Financial Review

7. Strengths

8. Loyal Talented Staff

9. Record # of Children Served

10. Aggressive Expense Management

11. Strategic GrowthSince 2005……Operation BigsAmachiHermandadUp 112% Up 86% Up 158%

12. Positive Brand

13. Proven ProgramExcellent match quality metrics

14. High quality service model with proven resultsCorporate DonorsPrice Charities

15. Top Quality EventsDonor EventsGourmet DinnerGolf MarathonGolf Jet-AwayBig/Little EventsIce SkatingPhil’s BBQ Event*The Big DealLPL Padres NightCoronado Sailing EventFishing Trip

16. Gourmet Dinner

17. Awareness

18. Weaknesses

19. WeaknessesSmall donor baseToo much income dependent on events

20. Funding Analysis 2009

21. WeaknessesIdentity issues Know who we are but not what we do. Confused with B&GCOnly need volunteers

22. WeaknessesStaff intensive model

23. WeaknessesHundreds of children on waiting list more than 6 months

24. WeaknessesLimited board involvement with:Direct fund raisingDonationsGourmet Dinner TablesGolf Marathon ParticipantsOn our committees

25. Board Member ScorecardAttend 4 of 6 meetings per yearAttend one fundraising event$10,000 Give GetParticipate in a committee

26. > 50% participate in GD only

27. > 90% get ‘er done

28. > 25% do not participate InternalAssessmentExternalAssessmentAssumptionsPriorityIssuesPlanning Process ReviewPLANNINGBASEOpportunities ThreatsWHEREARE WENOW?

29. Opportunities

31. OpportunitiesOperation Bigs – significant interest and PRAMACHI & Hermandad -- potential growthNo real competition in mentoring servicesInterest w local sports teams, govt, univ, mediaUntapped wealth in San DiegoOpen seats on the board

32. Threats

33. ThreatsCompetition among non-profitsLimited # of Fortune 500 companies in SDPotential of negative incident that could damage our reputation

34. Planning Process ReviewInternalAssessmentExternalAssessmentAssumptionsPriorityIssuesPLANNINGBASEOverriding ForcesThe EconomyWHEREARE WENOW?

36. Employment

37. Planning Process ReviewInternalAssessmentExternalAssessmentAssumptionsPriorityIssuesPLANNINGBASEOverriding ForcesThe EconomyLess from traditional sourcesNothing will come easyWHEREARE WENOW?

38. Planning Process ReviewInternalAssessmentExternalAssessmentAssumptionsPriorityIssuesPLANNINGBASEPriority IssuesMaintaining revenues

39. Re-building our Board

40. Building new donors

41. Leveraging 50th anniversary

42. Devising easy ways to engage our board to contributeWHEREARE WENOW?

43. Planning Process ReviewInternalAssessmentVision/MetricsExternalAssessmentAssumptionsObjectivesPriorityIssuesPLANNINGBASERESULTSREQUIREDVision / MissionWhat is our destination?

44. How do we wish to be perceived?

45. What do we want our donors to say about us?

46. What do we want the community to say about us? WHEREARE WENOW?WHERE DOWE WANTTO BE?

47. Where Do We Want To Be?2,500 children in 5 yearsAn emphasis on children who have the most economic and educational challengesRecognized forHow well we serve childrenDonor discretionVolunteer opportunitiesBoard membership

48. Board & CommitteesDiscussion TopicHow are we functioning as a board?

49. Board’s CommitteesHow can we better structure ourcommittees? BRAINSTORMFinanceRisk ManagementAuditCorporate SponsorsIndividual DonorsEventsBoard Development

50. Role of the Board - Bottom LineBig ideas On New Board MembershipBoard ParticipationMaking Us The Board To Be OnBuilding Brand, Interest, Revenues BRAINSTORM

51. A New Way Of Thinking, ActingWhat Are We Ready To Change?What Are We Going To Do About It?What Does The Board Need To Do?What Do I Need To Do?BRAINSTORM

52. My Commitment TodayI will be responsible for selling/buying one table at the Gourmet Dinner

53. I will find two golfers who will play in the golf marathon

54. I will open at least 5 doors to major corporate donors

55. I will identify diverse potential board members who have positions of responsibility at a major local comapny

56. I will commit to a personal donation to BBBS

57. I will be actively involved – attending board meetings and participating on results oriented committees