The Board of Directors of Big Brothers Big Sisters of San Diego held a strategic retreat to review the organization's performance and update its strategic plan. Key topics discussed included an internal and external assessment, priority issues, and a vision for where the organization wants to be in the next 5 years. Challenges identified included maintaining revenues in a difficult economy and re-building the Board. The Board discussed ways to better structure committees and increase Board participation and personal commitments to help address these challenges. The goal set was to serve 2,500 children within 5 years with a focus on those most in need.

1. Board of DirectorsStrategic Retreat Big Brothers Big Sisters of San Diego January 22, 2010

2. Introductions

3. Planning Process Review Internal Assessment Strategies Vision/ Metrics External Assessment Assumptions Objectives Programs Priority Issues PLANNING BASE HOW IMPLEMEN- TATION REVIEW RESULTS REQUIRED Delegated Objectives Reviews Action Plan WHERE ARE WE NOW? HOW WILL WE GET THERE? WHO MUST DO WHAT? HOW ARE WE DOING? WHERE DO WE WANT TO BE?

4. Internal Assessment External Assessment Assumptions Priority Issues Planning Process Review PLANNING BASE 2009-2011 Strategic Plan Update 2009 Financials / 2010 Budget Strengths Weaknesses Board of Directors Scorecard WHERE ARE WE NOW?

5. 2009-2011 Strategic Plan Update Made changes to long term strategic plan Cut expenses Revised goals to hold ground Focus on 4 metrics Optimize mentoring outcomes Increase volunteers Improve the experience Increase resources

6. Financial Review

7. Strengths

8. Loyal Talented Staff

9. Record # of Children Served

10. Aggressive Expense Management

11. Strategic Growth Since 2005…… Operation BigsAmachiHermandad Up 112% Up 86% Up 158%

12. Positive Brand

15. Top Quality Events Donor Events Gourmet Dinner Golf Marathon Golf Jet-Away Big/Little Events Ice Skating Phil’s BBQ Event* The Big Deal LPL Padres Night Coronado Sailing Event Fishing Trip

16. Gourmet Dinner

17. Awareness

18. Weaknesses

19. Weaknesses Small donor base Too much income dependent on events

20. Funding Analysis 2009

21. Weaknesses Identity issues Know who we are but not what we do. Confused with B&GC Only need volunteers

22. Weaknesses Staff intensive model

23. Weaknesses Hundreds of children on waiting list more than 6 months

24. Weaknesses Limited board involvement with: Direct fund raising Donations Gourmet Dinner Tables Golf Marathon Participants On our committees

26. > 50% participate in GD only

27. > 90% get ‘er done

29. Opportunities

31. Opportunities Operation Bigs – significant interest and PR AMACHI & Hermandad -- potential growth No real competition in mentoring services Interest w local sports teams, govt, univ, media Untapped wealth in San Diego Open seats on the board

32. Threats

33. Threats Competition among non-profits Limited # of Fortune 500 companies in SD Potential of negative incident that could damage our reputation

34. Planning Process Review Internal Assessment External Assessment Assumptions Priority Issues PLANNING BASE Overriding Forces The Economy WHERE ARE WE NOW?

36. Employment

37. Planning Process Review Internal Assessment External Assessment Assumptions Priority Issues PLANNING BASE Overriding Forces The Economy Less from traditional sources Nothing will come easy WHERE ARE WE NOW?

39. Re-building our Board

40. Building new donors

41. Leveraging 50th anniversary

42. Devising easy ways to engage our board to contributeWHERE ARE WE NOW?

44. How do we wish to be perceived?

45. What do we want our donors to say about us?

46. What do we want the community to say about us? WHERE ARE WE NOW? WHERE DO WE WANT TO BE?

47. Where Do We Want To Be? 2,500 children in 5 years An emphasis on children who have the most economic and educational challenges Recognized for How well we serve children Donor discretion Volunteer opportunities Board membership

48. Board & Committees Discussion Topic How are we functioning as a board?

49. Board’s Committees How can we better structure our committees? BRAINSTORM Finance Risk Management Audit Corporate Sponsors Individual Donors Events Board Development

50. Role of the Board - Bottom Line Big ideas On New Board Membership Board Participation Making Us The Board To Be On Building Brand, Interest, Revenues BRAINSTORM

51. A New Way Of Thinking, Acting What Are We Ready To Change? What Are We Going To Do About It? What Does The Board Need To Do? What Do I Need To Do? BRAINSTORM

53. I will find two golfers who will play in the golf marathon

54. I will open at least 5 doors to major corporate donors

55. I will identify diverse potential board members who have positions of responsibility at a major local comapny

56. I will commit to a personal donation to BBBS

57. I will be actively involved – attending board meetings and participating on results oriented committees