A root cause is a factor which caused a nonconformance and should be permanently eliminated through process improvement. Finding the root cause is done through root cause analysis which is a term describing a collective of approaches, tools, and techniques used to find the true causes of problems..
Most companies claiming to, or wanting to, be agile, start at the team level. Often this involves adopting a model or framework that either only has those parts, or ignoring the Program and Stategy level changes. At best this inspires a change journey, but more often this yields little impact on the long term business metrics. In this session I will draw in my different experiences, as a Business Manager, Product Lead, and Coach designing effective orgs at Spotify, to demonstrate how the 3 lenses of Systems, Science and Sapiens, help in gather broader perspective, which ultimately leads to more effective, longer lasting, impact.
Using metrics to influence developers, executives, and stakeholdersLarry Maccherone
The evening before the space shuttle Challenger explosion, engineers at NASA caught what they thought was a potentially catastrophic risk with the o-rings considering the unusually cold temperature expected for the morning’s launch. They brought the issue to management attention but failed to influence the final decision enough to stop the launch. As a leader in your organization, your failure to influence may not cost lives but it could be “catastrophic” for your business.
"What?", "So what?", "NOW WHAT?" How to influence people and accomplish changeLarry Maccherone
The evening before the space shuttle Challenger explosion, scientists at NASA caught what they thought was a potentially catastrophic risk with the o-rings considering the unusually cold temperature expected for the morning’s launch. They brought the issue to management attention but failed to influence the final decision enough to stop the launch. Your failure to influence may not cost lives but it could be “catastrophic” for your business. This talk presents my top tips for using data to influence others toward better decisions.
Learning outcomes:
- The do's and don'ts of visualization
- How others lie with data
- What makes an effective dashboard
- How to communicate uncertainty
You want it when? Probabilistic forecasting and decision makingLarry Maccherone
Before the space shuttle Challenger explosion, a group of engineers identified a potentially catastrophic risk. They brought the issue to NASA management attention but failed to influence the final decision enough to stop the launch. As a leader in your organization, your failure to influence may not cost lives but it could be “catastrophic” for your business.
Learn how to get action and behavior change from your analysis. Steer the emotional elephant of your organization and appeal to the risk tolerance level of your stakeholders. Avoid your own cognitive biases and those of your executives.
Did you know that dedicating team members to a single team doubles productivity? Do you know what levers will cut your time to market in half? Did you know that teams that most aggressively control their simultaneous work in process (WiP) have as much as a 75% reduction in released defects? How much of an impact do the simple things like holding regular retrospectives have on performance?
Groundbreaking research on the performance impact of software engineering practices derived from tens of thousands of teams across a wide variety of industries and contexts!
This session answers the questions your organization is asking.
2018 One Metric to Rule Them All - Effectively Measure Your Teams Without Sub...Cheryl M Hammond
If you don't know how to measure what you want, you'll end up wanting what you can measure. Most often the thing you want to know isn't easily quantifiable, and common proxy metrics are usually poorly correlated with the information you actually need. Measuring the wrong things is worse than nothing—a toxic metric can damage your teams' performance.
With the right data, you can change the conversation. Tell your team's authentic story to management, your customers, and beyond. Step away from dangerous metrics that punish unfairly. Quit wasting time with metrics that are easily gamed. Instead, choose effective metrics to get everyone on the same page about what's important.
Whether you're the measurer or the measuree, in this session, you'll learn not just which metrics work, but why and how. Our examples will focus mainly on team, project, and program metrics, with theoretical guidance to inform all kinds of measures including portfolio and organization. Understand the difference between true metrics and proxy metrics, and good proxies and evil ones. Discover a framework for evaluating any metric, a Hall of Shame covering some of the worst most popular benchmarks, and one true guide to point you to the very best metrics of all. See some great examples of visualization that make metrics sing, and leave with several concrete measures you can begin tracking as soon as you get back to your desk.
Running one team in an uncertain domain is hard.
Running a team of teams is an order of magnitude harder as there are significant system effects that produce counterintuitive results.
Understanding why this is and how we unwind our instinctive yet unhelpful responses is the first step to better results.
A Lightning Talk from Lean Agile Scotland 2016
A root cause is a factor which caused a nonconformance and should be permanently eliminated through process improvement. Finding the root cause is done through root cause analysis which is a term describing a collective of approaches, tools, and techniques used to find the true causes of problems..
Most companies claiming to, or wanting to, be agile, start at the team level. Often this involves adopting a model or framework that either only has those parts, or ignoring the Program and Stategy level changes. At best this inspires a change journey, but more often this yields little impact on the long term business metrics. In this session I will draw in my different experiences, as a Business Manager, Product Lead, and Coach designing effective orgs at Spotify, to demonstrate how the 3 lenses of Systems, Science and Sapiens, help in gather broader perspective, which ultimately leads to more effective, longer lasting, impact.
Using metrics to influence developers, executives, and stakeholdersLarry Maccherone
The evening before the space shuttle Challenger explosion, engineers at NASA caught what they thought was a potentially catastrophic risk with the o-rings considering the unusually cold temperature expected for the morning’s launch. They brought the issue to management attention but failed to influence the final decision enough to stop the launch. As a leader in your organization, your failure to influence may not cost lives but it could be “catastrophic” for your business.
"What?", "So what?", "NOW WHAT?" How to influence people and accomplish changeLarry Maccherone
The evening before the space shuttle Challenger explosion, scientists at NASA caught what they thought was a potentially catastrophic risk with the o-rings considering the unusually cold temperature expected for the morning’s launch. They brought the issue to management attention but failed to influence the final decision enough to stop the launch. Your failure to influence may not cost lives but it could be “catastrophic” for your business. This talk presents my top tips for using data to influence others toward better decisions.
Learning outcomes:
- The do's and don'ts of visualization
- How others lie with data
- What makes an effective dashboard
- How to communicate uncertainty
You want it when? Probabilistic forecasting and decision makingLarry Maccherone
Before the space shuttle Challenger explosion, a group of engineers identified a potentially catastrophic risk. They brought the issue to NASA management attention but failed to influence the final decision enough to stop the launch. As a leader in your organization, your failure to influence may not cost lives but it could be “catastrophic” for your business.
Learn how to get action and behavior change from your analysis. Steer the emotional elephant of your organization and appeal to the risk tolerance level of your stakeholders. Avoid your own cognitive biases and those of your executives.
Did you know that dedicating team members to a single team doubles productivity? Do you know what levers will cut your time to market in half? Did you know that teams that most aggressively control their simultaneous work in process (WiP) have as much as a 75% reduction in released defects? How much of an impact do the simple things like holding regular retrospectives have on performance?
Groundbreaking research on the performance impact of software engineering practices derived from tens of thousands of teams across a wide variety of industries and contexts!
This session answers the questions your organization is asking.
2018 One Metric to Rule Them All - Effectively Measure Your Teams Without Sub...Cheryl M Hammond
If you don't know how to measure what you want, you'll end up wanting what you can measure. Most often the thing you want to know isn't easily quantifiable, and common proxy metrics are usually poorly correlated with the information you actually need. Measuring the wrong things is worse than nothing—a toxic metric can damage your teams' performance.
With the right data, you can change the conversation. Tell your team's authentic story to management, your customers, and beyond. Step away from dangerous metrics that punish unfairly. Quit wasting time with metrics that are easily gamed. Instead, choose effective metrics to get everyone on the same page about what's important.
Whether you're the measurer or the measuree, in this session, you'll learn not just which metrics work, but why and how. Our examples will focus mainly on team, project, and program metrics, with theoretical guidance to inform all kinds of measures including portfolio and organization. Understand the difference between true metrics and proxy metrics, and good proxies and evil ones. Discover a framework for evaluating any metric, a Hall of Shame covering some of the worst most popular benchmarks, and one true guide to point you to the very best metrics of all. See some great examples of visualization that make metrics sing, and leave with several concrete measures you can begin tracking as soon as you get back to your desk.
Running one team in an uncertain domain is hard.
Running a team of teams is an order of magnitude harder as there are significant system effects that produce counterintuitive results.
Understanding why this is and how we unwind our instinctive yet unhelpful responses is the first step to better results.
A Lightning Talk from Lean Agile Scotland 2016
2017 One Metric to Rule Them All: Effectively Measure Your Teams without Subj...Cheryl M Hammond
If you don't know how to measure what you want, you'll end up wanting what you can measure. Most often the thing you want to know isn't easily quantifiable, and common proxy metrics are usually poorly correlated with the information you actually need. Measuring the wrong things is worse than nothing—a toxic metric can damage your teams' performance.
With the right data, you can change the conversation. Tell your team's authentic story to management, your customers, and beyond. Step away from dangerous metrics that punish unfairly. Quit wasting time with metrics that are easily gamed. Instead, choose effective metrics to get everyone on the same page about what's important.
Whether you're the measurer or the measuree, in this session, you'll learn not just which metrics work, but why and how. Our examples will focus mainly on team, project, and program metrics, with theoretical guidance to inform all kinds of measures including portfolio and organization. Understand the difference between true metrics and proxy metrics, and good proxies and evil ones. Discover a framework for evaluating any metric, a Hall of Shame covering some of the worst most popular benchmarks, and one true guide to point you to the very best metrics of all. See some great examples of visualization that make metrics sing, and leave with several concrete measures you can begin tracking as soon as you get back to your desk.
Why We Can't Have Nice Things, A Tale of Woe and a Hope For the FuturePete Cheslock
What this talk here: https://vimeo.com/129822165
DevOpsDays Austin Talk.
Computers are hard, and security is even harder. Let's discuss things to do when you have a dedicated Infosec team, and tools you can use when you don't.
Get comfortable breaking your product - Mind the Product 2018 conference talkRik Higham
Slides from my Mind The Product London 2018 talk about learning, "failing", and framing your thinking as hypotheses (for running experiments, A/B tests, or just exploring a product space).
More details about #experimentation and #abtesting here: http://experimentationhub.com/a-b-sensei.html
Pragmatic Performance from NDC London 2019David Wengier
A brief discussion of performance optimization and when to do it, of how to benchmark and use BenchmarkDotNet, and some common gotchas in the .NET framework that you may or may not be aware of.
Presented at NDC London, 30 Jan 2019
Code used to generate benchmarks: https://github.com/davidwengier/Benchmark
The pace of business continues to accelerate, along with the pace of change, placing new demands on systems. Fortunately ERP technology has also kept up. But have you?
Presentation from Salesforce.org Higher Ed Summit 2018 by: Ryan Frazee.
With 11 Salesforce Key Users, Admins, and Developers across multiple departments based in multiple countries, we will share how we have integrated our sandboxes, development environments and production instances in a continuous integration, that allows us to deploy and refresh our different environments in a matter of hours and not days or weeks. As ideas and needs arise, this has really allowed us to focus on improvement and minimize perceived internal bureaucracy. The speed and productivity has also allowed for our cross department meetings be a time to share their new innovations and how they might be able to be used in other areas, allowing for even more improvement and growth. Finally, this has allowed for the operational burden on our IT team to be significantly reduced and allow them to also focus on making an impact instead of just operational tasks to make things happen.
Watch a recording of this presentation: https://youtu.be/JI_xqWKg_r8
Replication in Data Science - A Dance Between Data Science & Machine Learning...June Andrews
We use Iterative Supervised Clustering as a simple building block for exploring Pinterest's Content. But simplicity can unlock great power and with this building block we show the shocking result of how hard it is to replicated data science conclusions. This begs us to challenge the future for When is Data Science a House of Cards?
Today it’s common for company leaders to express a desire to be more agile, and many embark on expensive change journeys, to make their teams more agile.
After years on this journey fraught with “resistance” and lots of change, and yet seldom able to show results that are meaningful to customers or the business
Part of the problem is the core assumption that the problems, and therefore solutions exist at the team level.
My experience is that to delight customers, collaboration is required between teams and departments. This focusing on the parts (individuals and teams) rarely improves the whole, in ways customers will appreciate or pay for.
This is the full slidedeck our 'from Aha! to Eureka' Smartees Webinar, hosted on 26 November 2013 in Rotterdam. The presentation elaborates on what a consumer insight is (and what it is not), how you can mine them and how you can make them impactful for your company, through a variety of business stories. All of this illustrated with client cases from Cloetta and Heinz.
Accepting the Truth at Work: 3 Practical Tools Janice Fraser
Mind the Product, 2018 London. This talk provides three practical tools that product leaders can use to uncover, accept, and act on what is true—so that you can be less grumpy and more effective at work. Because isn't that what we all enjoy? The feeling that we're doing good work, and that it's working?
(UBAD Model for Buy-In by Janice Fraser is licensed under Creative Commons Attribution-NoDerivatives License 4.0 International.)
Startup Metrics, a love story. All slides of an 6h Lean Analytics workshop.Andreas Klinger
Everything you need to know about Startup Product Metrics.
This is a slideshare exclusive. The full 8hour workshop deck.
#iCatapult Workshop - 2013-08-12
Links:
http://klinger.io/
http://icatapult.co/
10 Ways to Bootstrap to $10M By Doing Things That Don’t Scalesaastr
Getting to $10M is hard enough, but bootstrapping your way there is rarer than a unicorn these days. In this session, Boast.AI & Traction Cofounder Lloyed Lobo shares a framework for doing just that. Specifically, Lloyed discusses how to: - find your ideal customers - validate your idea - get to product-market fit - figure out repeatable scalable growth channels - make your product sticky so customers keep coming.
How Job Stories can be used to describe a Job to be done, in plain, simple language everyone can understand (words customers actually use), from developer to executive.
A Job Story is a great way to introduce Jobs thinking to your team and coworkers, as both a workshop/intro tool and as a format to keep insights visible over time.
Learn how to model the bigger picture of a design, in terms of the functional, social and emotional goals your users have, and use Job Stories to guide design and product development.
2017 One Metric to Rule Them All: Effectively Measure Your Teams without Subj...Cheryl M Hammond
If you don't know how to measure what you want, you'll end up wanting what you can measure. Most often the thing you want to know isn't easily quantifiable, and common proxy metrics are usually poorly correlated with the information you actually need. Measuring the wrong things is worse than nothing—a toxic metric can damage your teams' performance.
With the right data, you can change the conversation. Tell your team's authentic story to management, your customers, and beyond. Step away from dangerous metrics that punish unfairly. Quit wasting time with metrics that are easily gamed. Instead, choose effective metrics to get everyone on the same page about what's important.
Whether you're the measurer or the measuree, in this session, you'll learn not just which metrics work, but why and how. Our examples will focus mainly on team, project, and program metrics, with theoretical guidance to inform all kinds of measures including portfolio and organization. Understand the difference between true metrics and proxy metrics, and good proxies and evil ones. Discover a framework for evaluating any metric, a Hall of Shame covering some of the worst most popular benchmarks, and one true guide to point you to the very best metrics of all. See some great examples of visualization that make metrics sing, and leave with several concrete measures you can begin tracking as soon as you get back to your desk.
Why We Can't Have Nice Things, A Tale of Woe and a Hope For the FuturePete Cheslock
What this talk here: https://vimeo.com/129822165
DevOpsDays Austin Talk.
Computers are hard, and security is even harder. Let's discuss things to do when you have a dedicated Infosec team, and tools you can use when you don't.
Get comfortable breaking your product - Mind the Product 2018 conference talkRik Higham
Slides from my Mind The Product London 2018 talk about learning, "failing", and framing your thinking as hypotheses (for running experiments, A/B tests, or just exploring a product space).
More details about #experimentation and #abtesting here: http://experimentationhub.com/a-b-sensei.html
Pragmatic Performance from NDC London 2019David Wengier
A brief discussion of performance optimization and when to do it, of how to benchmark and use BenchmarkDotNet, and some common gotchas in the .NET framework that you may or may not be aware of.
Presented at NDC London, 30 Jan 2019
Code used to generate benchmarks: https://github.com/davidwengier/Benchmark
The pace of business continues to accelerate, along with the pace of change, placing new demands on systems. Fortunately ERP technology has also kept up. But have you?
Presentation from Salesforce.org Higher Ed Summit 2018 by: Ryan Frazee.
With 11 Salesforce Key Users, Admins, and Developers across multiple departments based in multiple countries, we will share how we have integrated our sandboxes, development environments and production instances in a continuous integration, that allows us to deploy and refresh our different environments in a matter of hours and not days or weeks. As ideas and needs arise, this has really allowed us to focus on improvement and minimize perceived internal bureaucracy. The speed and productivity has also allowed for our cross department meetings be a time to share their new innovations and how they might be able to be used in other areas, allowing for even more improvement and growth. Finally, this has allowed for the operational burden on our IT team to be significantly reduced and allow them to also focus on making an impact instead of just operational tasks to make things happen.
Watch a recording of this presentation: https://youtu.be/JI_xqWKg_r8
Replication in Data Science - A Dance Between Data Science & Machine Learning...June Andrews
We use Iterative Supervised Clustering as a simple building block for exploring Pinterest's Content. But simplicity can unlock great power and with this building block we show the shocking result of how hard it is to replicated data science conclusions. This begs us to challenge the future for When is Data Science a House of Cards?
Today it’s common for company leaders to express a desire to be more agile, and many embark on expensive change journeys, to make their teams more agile.
After years on this journey fraught with “resistance” and lots of change, and yet seldom able to show results that are meaningful to customers or the business
Part of the problem is the core assumption that the problems, and therefore solutions exist at the team level.
My experience is that to delight customers, collaboration is required between teams and departments. This focusing on the parts (individuals and teams) rarely improves the whole, in ways customers will appreciate or pay for.
This is the full slidedeck our 'from Aha! to Eureka' Smartees Webinar, hosted on 26 November 2013 in Rotterdam. The presentation elaborates on what a consumer insight is (and what it is not), how you can mine them and how you can make them impactful for your company, through a variety of business stories. All of this illustrated with client cases from Cloetta and Heinz.
Accepting the Truth at Work: 3 Practical Tools Janice Fraser
Mind the Product, 2018 London. This talk provides three practical tools that product leaders can use to uncover, accept, and act on what is true—so that you can be less grumpy and more effective at work. Because isn't that what we all enjoy? The feeling that we're doing good work, and that it's working?
(UBAD Model for Buy-In by Janice Fraser is licensed under Creative Commons Attribution-NoDerivatives License 4.0 International.)
Startup Metrics, a love story. All slides of an 6h Lean Analytics workshop.Andreas Klinger
Everything you need to know about Startup Product Metrics.
This is a slideshare exclusive. The full 8hour workshop deck.
#iCatapult Workshop - 2013-08-12
Links:
http://klinger.io/
http://icatapult.co/
10 Ways to Bootstrap to $10M By Doing Things That Don’t Scalesaastr
Getting to $10M is hard enough, but bootstrapping your way there is rarer than a unicorn these days. In this session, Boast.AI & Traction Cofounder Lloyed Lobo shares a framework for doing just that. Specifically, Lloyed discusses how to: - find your ideal customers - validate your idea - get to product-market fit - figure out repeatable scalable growth channels - make your product sticky so customers keep coming.
How Job Stories can be used to describe a Job to be done, in plain, simple language everyone can understand (words customers actually use), from developer to executive.
A Job Story is a great way to introduce Jobs thinking to your team and coworkers, as both a workshop/intro tool and as a format to keep insights visible over time.
Learn how to model the bigger picture of a design, in terms of the functional, social and emotional goals your users have, and use Job Stories to guide design and product development.
Scaling up is hard and deadly if done wrong. A study by Startup Genome analyzed the results of 3,200 start-ups they found that of the majority of start-ups failed. That shouldn’t come as a surprise to anyone. What is more important is they found, 70% failed because of premature or faulty scaling.
A solution is “Nail it, then scale it” approach to growing your business. To make it easy to remember the approach we have boiled things down to a simple “ABCs” formula:
A = Ask for help
B = Build ideas together
C = Clarify
S = Build in Systems for growth
70% of Transformational Change programmes fail. 68% of IT projects fail. Most of what we are working on will never succeed. How can we prevent this huge waste of resources. This deck explores the role of innovation labs in early stage testing and fast failure..
Join well known industry thought leaders and experts from local New York companies for a 1/2 day event focused on the latest and greatest in DevOps practices.
Personal summary of the World Creativity Forum about creativity and innovation at the 16th and 17th November 2011 in Hasselt, Flanders.
Keynotes: Malcolm Gladwell, Alexander Osterwalder, Scott Belski, Peter Hinssen, Garr Reynolds, Keith Sawyer, Jamie Anderson, Patti Maes
creativityworldforum.be
Texts in Dutch and English.
Presentation from October 4, 2015: Arts Midwest Orchestras 20/20: Context, Connection, Collaboration. An attempt to lay out the context of audience, competition, technology and strategy - then a set of practical steps to get things done.
Pint-Sized Marketing - A Repeatable Content Generation Process that Generated...Matthew Kay
Content creation is hard. In spite of all the tools and data that marketers have available we still generate content which, after launch, doesn't always resonate with users and search engines in the way we'd hoped. During my talk, I dove into Aira's content generation process that's helped one client get over 100,000 organic search clicks by using a repeatable methodology based off thorough keyword research and content brief creation.
„You can´t run a mule in the Kentucky Derby.“
(Jim Leyland, baseball legend)
Renaissance Time with Martin Schweiger on
05 April 2022
Given at Nanyang Technological University (NTU) of Singapore
- “Renaissance time” and how to get there
- A clear definition of “Innovation”, following from “growth”
- Innovation needs innovative people
- How to identify innovative people
- Serial Innovators are entrepreneurs, but risk-avoiding and therefore without the ambition to have their own company
- Pareto principle applied: 20% of the R&D staff does 80% of the innovation
- Price`s Law and Serial Innovators’ law. There are only one or two serial innovators in each company
Gilligan's Guide to Analysts as Community Managers' Best FriendsTim Wilson
Tim Wilson's Boston eMetrics 2012 presentation of tips and approaches that enable analysts to be highly effective and highly valued through the multi-faceted ways they support their community managers. This presentation is also available on YouTube (with voiceover) at: http://youtu.be/4kW5J8dj46k
(Threat) Hunting has been around long enough that most agree it should be part of all comprehensive information security programs. In any cat and mouse game, existing traps will never catch all mice. We need to apply creativity, analytical thinking, and keep humans in the loop. The challenge, of course, is that human hours are scarce and expensive. Most organizations cannot afford to staff hunt teams 24/7 (or at all), so what's the best way to deploy human attention to identify emerging threats? We’ll explore how to adopt aspects of entrepreneurship and align organizations to achieve positive outcomes by building lean (threat) hunting capabilities.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
38. “What makes a decision
great is not that it has a
great outcome. A great
decision is the result of
a good process, and
that process must include
an attempt to accurately
represent our own state
of knowledge”
39. “The human mind is a
story processor, not
a logic processor.”
“Intuitions come first,
strategic reasoning
second.”
62. B C DA
B C DONEA B C DONEA B C DONEA
coord 1
coord 2
coord N
Level1:operational
Level3:strategy
…
team 1 team 2 team N
B C DA
deliver DONErealizeconcept
deliver DONErealizeconcept
C DONEBA
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FLIGHtlevels
@cliffhazell Credit: @klausleopold
67. @cliffhazell
Increased situational awareness with
improved diversity, and inclusion
Find where to improve through visualising the
end-to-end flow.
Avoid resulting and create focus, with ordered
Hypothesis.
Sapiens
Science
Systems