Consultant Strategy Balanced Scorecard KPI

1. Bettina has over 15 years’ management consulting experience leading and
delivering 50+ engagements in complex, culturally diverse and fast changing
environments ranging from long-term, multi-million pound change programmes
to short-term interventions. Her key consulting expertise is in performance
management including balanced scorecard approaches, business
transformation, people change and organisation design. She has worked with
client organisations in most sectors, both private and public.
• leading and delivering complex people change and business transformation programmes from
inception to post-delivery stage with a key focus on benefits delivery and realisation
• developing and implementing Performance Management frameworks and Balanced Scorecard
approaches, aligning Key Performance Indicators (KPIs) to business strategy, reviewing and
improving performance management processes
Arla Foods, BP, Clifford Chance,
• developed performance management framework for a UK
Department of Health, DSM,
Health Authority to track performance of large IT programmes
MAN Diesel, Philips, Prudential,
• designed balanced scorecard and KPI framework for Ericcson Reuters, Royal Mail, Vodafone,
• led the development and implementation of a balanced Yara, York International
scorecard, performance management processes and a
front end dashboard for a health organisation