This document outlines 5 lessons learned from HR field challenges. The lessons are: send a clear message with proper communication channels; set goals that are specific, measurable, achievable, relevant and time-bound; provide the necessary tools to do the job effectively; empower employees by giving clear guidelines and confidence in their abilities; and dedicate time to developing career progression opportunities for mid-term compensation. The overall lessons focus on effective communication, goal-setting, empowerment and career development.