The document provides tips for surgeons to effectively communicate with patients during consultations. It emphasizes the importance of making a good first impression through smart dress and a smile. It advises leaning slightly forward, maintaining eye contact, and introducing oneself to help connect with patients. The document also recommends allowing patients to speak without interruption, asking open-ended questions, acknowledging what they say through nods and facial expressions, and ensuring patients understand the diagnosis, tests, and treatment plan before concluding the consultation. The overall goal is to make patients feel comfortable, informed and involved in their care.
A structured approach for patient consultancy providing guideline to conduct a patient consultancy session in clinical, hospital, retail settings or anywhere else patients are getting consult.
A structured approach for patient consultancy providing guideline to conduct a patient consultancy session in clinical, hospital, retail settings or anywhere else patients are getting consult.
Preparing for the GP entry exam online.Dr. Mahibur Rahman is a portfolio GP and a consultant in medical education. He qualified as a doctor in 2001 and as a GP in 2007. He is the medical director of Emedica and is the author of GP Jobs: A Guide to Career Options in General Practice.
Acupuncture is putting extremely thin needles into the skin at strategic points in the body. It traces its roots back to ancient China and is practiced across the world today.
Many women worry about how they are going to talk to their gynecologist. A good gynecologist in Sharjah will put women at ease. At the best gynaecology clinic in Sharjah, our team of gynecologists have the skills to talk to you about your health, ask you how you are feeling and assess your needs. A good gynecologist in Sharjah such as Dr. Zainab Alazzawi will talk to you in such a way that the conversation flows easily. She is there to help you and see you through whatever it is you need. Leave it all to her, you don’t need to say a word!
How to make the most of your internship, a lecture targeting the graduating students that are about to start there clinical internship (or externship). the lecture provide tips and advice to help benefit the most from the internship period.
One of the most common phobias is Dental Anxiety, which affect almost a third of adults. With these tips anyone can curb the problem of dental anxiety or at least make
it a less of anxiety and more of a nuisance that crops every now and then. Visit our website for all type of dental problems..http://www.drueckert.com/
Most people with back or neck pain go to their primary care doctors as a first step in finding treatment. But many other health care providers are often involved in the treatment of back pain.
Although you are not likely to meet all of them, this tool introduces you to what they do, the treatments they provide, and the places they work.
Wellness Dental’s membership is designed for those who want greater control of their complete oral healthcare and a better sense of security.
https://www.mywellnessdental.com
Preparing for the GP entry exam online.Dr. Mahibur Rahman is a portfolio GP and a consultant in medical education. He qualified as a doctor in 2001 and as a GP in 2007. He is the medical director of Emedica and is the author of GP Jobs: A Guide to Career Options in General Practice.
Acupuncture is putting extremely thin needles into the skin at strategic points in the body. It traces its roots back to ancient China and is practiced across the world today.
Many women worry about how they are going to talk to their gynecologist. A good gynecologist in Sharjah will put women at ease. At the best gynaecology clinic in Sharjah, our team of gynecologists have the skills to talk to you about your health, ask you how you are feeling and assess your needs. A good gynecologist in Sharjah such as Dr. Zainab Alazzawi will talk to you in such a way that the conversation flows easily. She is there to help you and see you through whatever it is you need. Leave it all to her, you don’t need to say a word!
How to make the most of your internship, a lecture targeting the graduating students that are about to start there clinical internship (or externship). the lecture provide tips and advice to help benefit the most from the internship period.
One of the most common phobias is Dental Anxiety, which affect almost a third of adults. With these tips anyone can curb the problem of dental anxiety or at least make
it a less of anxiety and more of a nuisance that crops every now and then. Visit our website for all type of dental problems..http://www.drueckert.com/
Most people with back or neck pain go to their primary care doctors as a first step in finding treatment. But many other health care providers are often involved in the treatment of back pain.
Although you are not likely to meet all of them, this tool introduces you to what they do, the treatments they provide, and the places they work.
Wellness Dental’s membership is designed for those who want greater control of their complete oral healthcare and a better sense of security.
https://www.mywellnessdental.com
Patient retention challenges and the best ways to solve themTrialJoin
As much as we want to say that patient problems stop with recruitment, this is usually not the case. In clinical research, many sites are able to recruit their necessary number of subjects, but then they start struggling to retain those patients until the end of the study.
Patient retention is crucial for the development of a study and for producing good data and results in the end. However, there are cases when retention becomes a challenge. This can happen for many different reasons, some of which can be prevented by the site and some not.
Seeing the high number of sites who face different problems with patient retention, we’ll give you an idea of what are the most common challenges you might face and how to fix them as much as possible.
How Should A Dentist Deal with Difficult PatientsTitan Web Agency
Pointers for dealing with difficult dental patients, including establishing trust, explaining procedures, and getting patients to return to your practice.
BBN - Breaking Bad News is difficult task for Junior doctors in India as it was not in the Curriculum unlike Western countries. So this slide will give you the Facts / Methods with Description of one method & Key points.
Medical errors are a growing concern in health care organizations.
No matter how well trained or hard working, healthcare providers make mistakes, just like other professionals.
Some data suggest that medical errors occurs up to 80 times per 100,000 consultations.
Medical errors are the third leading cause of death in the United States.
1. s e c t i o n
h e a d
1
The first impression is very important. Most patients
will form an opinion of the surgeon within the
first few seconds, so smart dress and a smile are
essential. Try to have a slight forward lean to be
closer to the patient. Eye contact is vital to help
connect with the patient, but try to avoid staring.
A simple ‘good morning’ or ‘good afternoon’ is a
fine starting point. Check that you know the correct
pronunciation of the patient’s name, as getting it
wrong is embarrassing. I think it’s better to say,
‘I’m a doctor’, as most patients still do not realise
the significance of surgeons in the United Kingdom
being called Mister/Mrs. If possible, sit down and
make a normalising comment such as, ‘the weather
is very nice today.’ Try not to stand if the patient is
seated. Sit with an open posture and avoid yawning,
staring out the window or tapping your pen.
m i n d
y o u r
m a n n e r
Using effective communication during a
consultation can help patients feel more at ease
and better informed. Chris Oliver offers some tips
to improve communication skills at the bedside
surgeonsnews
july 2004
vol 3 - issue 3
2. surgeonsnews
july 2004
vol 3 - issue 3
2
s e c t i o n
h e a d
Making the patient comfortable emotionally takes a
considerable amount of skill. Most surgeons do not
allow the patient to talk for more than 30 seconds
without interrupting. One of the best introductions
is to say, ‘how can I help you?’ Use open-ended
questions and give the patient a chance to reply. Try
to assimilate the data, information and knowledge
as the patient tells you their story. Many will have
other problems, so allow the patient to discuss
these early so as to organise clinical priority in
the interview. Repeating back to the patient their
key phrases may help demonstrate that you have
understood them. As the interview progresses,
acknowledge the history by facial expression and
nodding, which helps patients move along with
their story.
Recording useful notes can be difficult during the
consultation. I prefer to make very brief notes, but
try not to write whilst the patient is speaking. Try to
acknowledge the patient’s problems. Agreeing that
their problem is causing an impairment of physical
function is more likely to make them feel valued
as an individual. Surgeons have problems using
empathic statements, often for fear of running out
of time in a busy clinical situation.
It will be necessary to discuss a management plan
and to explain briefly the diagnosis and any tests
that may be required. Sometimes extra time may be
required to do this. It is worthwhile taking time to
explain exactly how the tests will be organised and
the likely timescale.
Once the history and examination are completed,
ask the patient what they understand of the
condition. It will be necessary to explain the
condition in terms appropriate to their educational
background. It is worthwhile using simple drawings
and appropriate analogies. I once worked with a
surgeon who drew diagrams on the pillowcase but
this did rather upset matron. I have a lot of patient
information on my website and I will often direct
patients to that providing they have Internet access.
(www.rcsed.ac.uk/fellows/cwoliver/)
cwoliver@rcsed.ac.uk
‘Asking patients if they are happy
with the plan may raise concerns
or allow undisclosed agendas to
surface’
I have never regretted asking a patient, ‘do you
have any questions?’ However, this should not be
done in a hurried manner. Asking patients if they
are happy with the plan may raise concerns or
allow undisclosed agendas to surface. Try to give
the patient a realistic expectation of the outcome
of treatment. For example, recording a pain scale
on an analogue zero to 10 scale may allow a more
objective measurement of progress at the next
clinical visit.
You can close the consultation by reviewing the
diagnosis, treatment and prognosis. Say goodbye
to the patient with an optimistic tone whilst shaking
hands and making eye contact. Finally, remember
every patient is different, and good luck!
Chris Oliver is a Member of Council and a Consultant
Trauma Orthopaedic Surgeon at the Edinburgh
Orthopaedic Trauma Unit