SlideShare a Scribd company logo
1 of 102
Download to read offline
Dental Pain
Islam Kassem,BDS,MSc,FDS RCS
Consultant Maxillofacial Surgeon
Patient’s idea about dentistry
• Usually it starts few days before visiting
the dental office , and all the information
since childhood are collected and
processed , but luckily the latest
experiences are easier to appear in
memory
Patient’s idea could be :
• Fearful place
• Professional group
• They know what to do
• I am different than others
• Painful
• Expensive , do I have to sell my car
• Will not feel me
Fearful place
Professional group
They know what to do
I am different than others
Expensive !
• Pain is definitely the most but not the
only factors that causes worries to dental
patient
• So every patient
has a separate
personality and
thus there is no
standard
psychological
approach for all the
patients , but here
are some of the
suggested
approaches that
can work with most
of the patients and
can ease your
practice
Starting point , what happened that
patient chose your ADD.
• Patient is coming to your dental office
through different possible routes :
• - friends experience
• -suggested by another doctor in different
specialty
• Had read your ADD
• Or , lets try
• If the patient is referred to you by other
doctor or he was a call of friend
suggestion , so its expected that he is
easier to manage
• Patients come from Adds or general
suggestion might require extra
psychological care
A moment of call or arrival
Analyzing vs. fear
• Even patient might be afraid upon his
arrival , but he or she will still try to have
close-look of the place and do
unconscious analysis of the current
situation including :
• Cleanliness
• Price
Some suggestions for first inquiry
• In my presentation I would suggest to :
• Not let the receptionist wear surgical
scrub as it might be too early for the
patient to get ready mentally for the ideal
of medical or dental care , instead you
can use professional suits or casual
clothes but not too casual
• The second suggestion is to remove the
trash can from any visible place in the
reception , instead let him keep any
wastes or have him assisted by the
receptionist to put in her trash can .
• The trash can could have ( even if its
closed) some negative visual effect that
could be better skipped
??
What patient observes in your banner

please don’t use obvious Photoshop
• Results , ,,,, and results
Thanks God,it’s not painful
Don’t tell , let him observe
First time appointment
• It’s the most
important
appointment , it’s
the key for building
confidence and
future trust
between patient
and dental team
• Patient’s fear might
be due to :
• Personal factors :
1-age
2-temper
3-other problems :
DAMP or AD
• External factors :
1-personality
2-social experience
3-family or background
**
Dental factors :
Mostly pain and related issues
Elegancy but !!
The written questionnaire
• should be simple and away from
complicated words
• Should be free of serious medical terms
• I suggest not to mention the method of
payment
• Should not be too personal
A big warm caring smile will break the
fear chain
Dental cabinet suggestion

shelf everything !
Busy cabinet gives chances to thoughts
Provocative things that might affect
negatively the patient psychology
Meet the patient
• The first step of psychological
management attempt is to call the
patient by his first name
don’t use alternatives , family names only
or other names , its important to establish
feeling of closeness and comfort
Welcome , don’t jump to treatment
• Its important to ask the patient simple
questions like :
1- how are you today ?
2- how are we doing today ?
if you were many staff and wearing similar
clothes he should know who is in charge
Where to seat the patient
• my suggestion is to let him sit directly on
the dental chair , and have him speak
about his problem while you are still far ,
this will get him used to the environment
faster and feels more comfortable to the
surgical environment
Repeat medical history but be careful
with your words
• Start gradually by asking do you have any
health problem?
• Are you taking any medication ?
• Then increase gradually to specify some
expected health problem , don’t use you
have diabetes but use did you even suffer
from diabetes or high blood sugar , do you
suffer from elevated blood pressure
Listen to the chief complaint but !!
• You should carefully listen
to patient chief complaint
, understand his problem
and his needs
• If patient is explaining
more , he might be afraid
to start dental treatment
and trying to consume
more time
• Give time for chief
complaint but control you
time by interrupting when
unnecessary details are in
subject
• Ask questions and be
careful with your words
• After you listen to patient
chief complaint never jump
into clinical examination
without repeating patients
own chief complaint for
two reasons :
• 1- to make sure you’ve
understand it
• 2-to let him feel that
you’ve understand it and
know what he wants
exactly
Clinical examination
• The movement toward dental chair should
be gentle , wear your mask , gown ,
gloves gently , if the patient is a child I
would suggest to explain what you are
doing , like :
• I am wearing this so I can see you
• I will wear the mask so I can get close to
you , or not cough directly to you
Comfort zone
• Its about 40 cm around patient face ,
getting closer than that suddenly might
let him feel that dentist in invading his
comfort zone
Too farToo close
•Be careful , the
patient is checking
your teeth
• Open the instruments in front of patient ,
I suggest mirror alone or first
• Start your examination by dental mirror
only , avoid touching the teeth
• Then go with your dental probe
(explorer ) gently , do not check caries
with your probe
Supine position
• I suggest to put the patient in
45 degrees position for few
second before you move to
supine position
• Say I will put the chair down
and it will stop alone
• Don’t use the sentences :
open your mouth but use
could you open , or can I
see , can I have it wider ?
• In children reinforce the
behavior by asking about the
secret of good behavior
Explaining treatment
• Again use simple words , away
from medical terms as possible
use to words :
• Anesthesia … instead of
injection
• Gel …instead of topical
anesthesia
• Use we ,,, not I ,, it gives more
professional team feeling
• Don’t jump to price till it’s the
end
Show don’t just explain
• Show the
patient what
he cannot see
Why you will change filling
• Why
extraction?
• Share your
findings
improvement
Anesthesia
• Gel in always
preferable than spray in
topical anesthesia
• Use good expensive one
, its your business
capital
• 2 minutes at least for
the topical to work ,
most dentists rush and
don’t wait !
• Use it in cotton stick
( bud ) preferably white
• Start with the palatal
topically to ensure
more contact time
Spend money on painless injection

its your asset
• But I
recommend not
using vibration
even it shows
good results in
some studies ,
but its still
uncomfortable
by patient
• Technologies are
variable :
Please do not show the patient your scary
instruments , don’t cause him panic twice
The blind spot
??
• Its important to not to show the needle
while injecting , the blind spot can serve
to help this problem in both child and
adult
• I don’t recommend taking it from the
right of the patient even if its hidden as
its still in his anxious spot
Utilizing the blind spot
Was it easy ? Right?
Avoid looking at patient eyes while in
dental chair
• In my opinion eye contact is important
prior sitting in dental chair , after sitting
direct eye contact might cause little
discomfort or fear to the patient , so try
to avoid it unless it deemed necessary
Bringing patient into the middle
• Patient might be father acting personality
or demanding
• Or young passive child personality ,
responding
• Or in-between
• Your job is to bring him into the middle ,
so he will understand and share with you
the treatment plan with trust to your
professional knowledge and experience


don’t say “NO”

use alternative
• If you were asked any request by the patient and
you don’t have or you can not do this service
don’t answer by the word NO , instead use other
phrases to divert the request to the other options
• Example : ( patient has no infection but worried )
Patient : doctor , can you prescribe me antibiotics
Doctor : your teeth are fine there is no infection
Patient : but I guess I might need it
Doctor : ok , I prescribe you pain killer for the pain
• Notice the treatment
conversation went smooth
without saying the word no
• Other example :
Patient : doctor , can you do
me two teeth on time today
I really want to finish my
dental work as early as
possible
Doctor : I will do one tooth
for you today so we can have
better result
Again the conversation went
to the required direction
without saying NO , you
actually said it but didn’t
pronounce it
• Don’t confirm easy or difficult
extraction , just say let’s hope its easy
This way you involve him in the process
After extraction its better not to mention
“ its finished “ let it after biting on the
gauze , this way he will feel sudden
positive psychological impact
Patient who starts his story taking about
other doctor’s bad work
• This patient might have criticizing personality or
bad experience ,listen to him first to exclude
bad experience , if it was only method of
criticizing so you have to be careful when
suggesting treatment plan , it should be clear ,
sign consent form if possible and all expectation
and complication should be explained clearly
Obsessive and paranoid patient
Which type ?

Happy or miserable ?
OCD patient is excused and should not be
blamed
Gradual exposure is a successful method
to manage mild OCD in dental clinic
Management of patient with extra-
involvement in details
• Patient has the right to know the
details of his general dental
treatment , more questions can be
searched online or asked
separately .
• All the procedures must be
explained in clear straight way with
minimal scientific terms if possible .
• But in some cases extra-details are
been asked in every step , like
number on the bur and size of the
tip.
• These patients must be guided to
read further if they want but must
also informed about time constrains
and necessity to achieve proper
dental work
Failure
Failure management psychology
• One of the hardest
things is to manage the
anger or the blame of
the patient in case of
failure
• Its important to prepare
and inform about
possible complications
before starting up the
treatment , but one
should understand that
failure is a normal thing
that can happen to
every one , this is how
we learn
Failure to extract tooth after long time
trying
• This is one of the
common failures ,
especially with
fresh graduates ,
but it could
happen to any one.
• The most thing
that patient
worries is what will
happen during that
time till he sees
surgeon , and
mostly pain
Patient Waiting long time

• This patient usually is angry and
has lack of patience , I suggest to
smile nicely at the beginning of
treatment
• If the patient has nothing to do , do
anything even if its polishing but he
is expected treatment after this
waiting time
Tissue injury produces a biphasic
response
•Peripheral sensation
•Excitatory neurotransmitters
•Chemical mediators of the
inflammatory response
(substance P, prostaglandins,
leukotrienes, bradykinin,
serotonin and histamine)
• Central sensation
• Afferent traffic from the
site of injury and
activation of excitatory
amino acid NMDA
receptors in the spinal
cord
Morphine
Codeine
Hydrocodone
Oxycodone
Propoxyphene
“Caine Drugs”
Aspirin
Ibuprofen
Naproxen
COX-2s
Construction in Mouth
Erythoxylum Coca Shrub
NE
NE
NE
α1
β1
NE
Cocaine
End Result: Accumulation of Norepinephrine,
Sensitization of receptors,
CNS Stimulation, Vasoconstriction,
Tachycardia, Increased Contraction Force,
Avoid Epinephrine
NE
NE
NE
NE
NE
NE
COM
T
Inactive
Inactive
MAO
DA
DA
DA
β1
DA
Cocaine
End Result: Dopamine Accumulation,
Receptor sensitization,
Euphoria, Physical and
Psychological Dependence,
Cardiac Stimulation
DA
DA
DA
COMT
Inactive
MAO
Inactive
Cocaine + Vasoconstrictors =
NSAIDS
•largely due to the inhibition of cyclooxygenase
which prevents the formation of prostglandins
and thromboxanes
•COX -1 present in all tissues
•COX- 2 produced primarily at the ssite of
inflamation
central sensitization
• afferent traffic from the site of injury and
activation of excitatory amino acid NMDA
receptors in the spinal cord
• amplification of afferent nocioceptive input by
expansion of receptive fields with in the CNS
• mixed nerves that contain both
afferent and efferent fibers
• each axon is surrounded by
endoneurium -non neural glial cells
• individual nerves are bundled into
fascicles and and surrounded by
perineurium -connective tissue
• the entire peripheral nerve is
wrapped in epineurium composed of
dense connective tissue
the anatomy
nerve fiber classification
•size
•conduction velocity
•function
•the more myelin and the bigger the nerve the
faster the conduction velocity
nerve diameter myelin conduction location function
A-alpha,
A-beta 6-22 + fastest a/e joints,
muscles
muscles and
propriocepti
on
A-delta 1-4 +
6x
slower
afferent
sensory
nerves
pain, touch,
temp
B <3 +
1.5 x
slower
sympathetic auto
C
0.3-
1.3
-
5-10x
slower
sympathetic
auto,
pain,
temper
resting membrane
potential
• resting memnrane potential of most
nerve cells is - 60 to -90 mV.
• cells at rest are more permeable to
K+ ions and because the
concentration of K+ is about 30 x
greater inside the cell than outside
depolarization
• when the cells are active, Na+ channels
are openedand the Na+ permeability
increases so the membrane potential
becomes less negative
• if the membrane potential increases
enough additional Na+ channels open
and a wave is propagated along the
axon
action of LA
• local anesthetics prevent the opening
of Na+ channels and prevent the
membrane potential from increasing
sufficiently to open additional Na+
channels
The problem is that the Na channels
need to be blocked from inside the
cell!
acidic alkaline
influenced by pH of
surroundings
LA H + LA + H+
lipid insoluble
do not cross cell membranes
lipid soluble
pKa
the pH at which the ratio of ionized to non-ionized
molecules is 1:1
dissociatic constant
ambient pH <
pKa
ambient pH>
pKa
weak acid more unionized
more ionized
(lipid insoluble)
weak base
more ionized
(lipid insoluble)
more unionized
local anesthetics
• poorly soluble weak bases with pKa> 7.4 ( ie predominantly
ionized at a neutral pH
• consist of a hydrophobic portion ( tertiary amine) and
hydrophobic portion (unsaturated amine ring) linked by ester
or amide
• modification of the chemical structure alter potency, rate of
metabolism and duration of action
Dental pain
Dental pain

More Related Content

What's hot

Sit & See Wales
Sit & See WalesSit & See Wales
Sit & See WalesMelinHomes
 
Pedodontic I lecture06
Pedodontic I lecture06Pedodontic I lecture06
Pedodontic I lecture06Lama K Banna
 
Dental phobia
Dental phobiaDental phobia
Dental phobiaLookswoow
 
Soft skills and Patient Management in Health Care by Dr. Rahul joshi
Soft skills and Patient Management in Health Care by Dr. Rahul joshiSoft skills and Patient Management in Health Care by Dr. Rahul joshi
Soft skills and Patient Management in Health Care by Dr. Rahul joshiHealth Education Library for People
 
Phobias associated with dentistry
Phobias associated with dentistryPhobias associated with dentistry
Phobias associated with dentistryAnkit Prabhakar
 
Stress reduction protocol in dentistry 2013
Stress reduction protocol in dentistry 2013Stress reduction protocol in dentistry 2013
Stress reduction protocol in dentistry 2013Neil Pande
 
Are You HIPAA Safe?
Are You HIPAA Safe?Are You HIPAA Safe?
Are You HIPAA Safe?TriageLogic
 
Nursing interview preparation booklet from staff giant
Nursing interview preparation booklet from staff giantNursing interview preparation booklet from staff giant
Nursing interview preparation booklet from staff giantstaffgiant
 
Appointment Scheduling Training Module
Appointment Scheduling Training ModuleAppointment Scheduling Training Module
Appointment Scheduling Training ModuleEileen Seagraves
 
Bedside Communication Skills
Bedside Communication SkillsBedside Communication Skills
Bedside Communication Skillsmeducationdotnet
 
How to Curb Dental Anxiety?
How to Curb Dental Anxiety?How to Curb Dental Anxiety?
How to Curb Dental Anxiety?DR.GREGG UECKERT
 
Counselling of a patient
Counselling of a patientCounselling of a patient
Counselling of a patientNabarun Biswas
 
Reimagine Role Plays (CHCCSL001)
Reimagine Role Plays (CHCCSL001)Reimagine Role Plays (CHCCSL001)
Reimagine Role Plays (CHCCSL001)Rebekkah Parsons
 
Etiquette and Protocol ch 1 p1
Etiquette  and  Protocol  ch 1  p1Etiquette  and  Protocol  ch 1  p1
Etiquette and Protocol ch 1 p1Hany Atef
 
Etiquette ch 2 p1
Etiquette  ch 2 p1Etiquette  ch 2 p1
Etiquette ch 2 p1Hany Atef
 

What's hot (20)

Sit & See Wales
Sit & See WalesSit & See Wales
Sit & See Wales
 
Patient consultancy 23082016
Patient consultancy 23082016 Patient consultancy 23082016
Patient consultancy 23082016
 
Pedodontic I lecture06
Pedodontic I lecture06Pedodontic I lecture06
Pedodontic I lecture06
 
Dental phobia
Dental phobiaDental phobia
Dental phobia
 
Soft skills and Patient Management in Health Care by Dr. Rahul joshi
Soft skills and Patient Management in Health Care by Dr. Rahul joshiSoft skills and Patient Management in Health Care by Dr. Rahul joshi
Soft skills and Patient Management in Health Care by Dr. Rahul joshi
 
Lecture 2
Lecture 2Lecture 2
Lecture 2
 
Phobias associated with dentistry
Phobias associated with dentistryPhobias associated with dentistry
Phobias associated with dentistry
 
Plenary 3 furlan using tools and videos
Plenary 3   furlan using tools and videosPlenary 3   furlan using tools and videos
Plenary 3 furlan using tools and videos
 
Interviewing
InterviewingInterviewing
Interviewing
 
Stress reduction protocol in dentistry 2013
Stress reduction protocol in dentistry 2013Stress reduction protocol in dentistry 2013
Stress reduction protocol in dentistry 2013
 
Are You HIPAA Safe?
Are You HIPAA Safe?Are You HIPAA Safe?
Are You HIPAA Safe?
 
clinical assessment interview
clinical assessment  interviewclinical assessment  interview
clinical assessment interview
 
Nursing interview preparation booklet from staff giant
Nursing interview preparation booklet from staff giantNursing interview preparation booklet from staff giant
Nursing interview preparation booklet from staff giant
 
Appointment Scheduling Training Module
Appointment Scheduling Training ModuleAppointment Scheduling Training Module
Appointment Scheduling Training Module
 
Bedside Communication Skills
Bedside Communication SkillsBedside Communication Skills
Bedside Communication Skills
 
How to Curb Dental Anxiety?
How to Curb Dental Anxiety?How to Curb Dental Anxiety?
How to Curb Dental Anxiety?
 
Counselling of a patient
Counselling of a patientCounselling of a patient
Counselling of a patient
 
Reimagine Role Plays (CHCCSL001)
Reimagine Role Plays (CHCCSL001)Reimagine Role Plays (CHCCSL001)
Reimagine Role Plays (CHCCSL001)
 
Etiquette and Protocol ch 1 p1
Etiquette  and  Protocol  ch 1  p1Etiquette  and  Protocol  ch 1  p1
Etiquette and Protocol ch 1 p1
 
Etiquette ch 2 p1
Etiquette  ch 2 p1Etiquette  ch 2 p1
Etiquette ch 2 p1
 

Similar to Dental pain

Rude behaviour of patients or doctors
Rude behaviour of patients or doctorsRude behaviour of patients or doctors
Rude behaviour of patients or doctorsMan Mohan Harjai
 
C1 Medical interviewing- history taking & PE.pptx
C1 Medical interviewing- history taking & PE.pptxC1 Medical interviewing- history taking & PE.pptx
C1 Medical interviewing- history taking & PE.pptxmyLord3
 
Critical steps to a triage call
Critical steps to a triage callCritical steps to a triage call
Critical steps to a triage callTriageLogic
 
Complete Guide to corporate communication
Complete Guide to corporate communicationComplete Guide to corporate communication
Complete Guide to corporate communicationKumarjit Saha
 
Guidelines for History Taking..docx
Guidelines for History Taking..docxGuidelines for History Taking..docx
Guidelines for History Taking..docxNicoleJoyCelestino
 
Anxiety and fear
Anxiety and fearAnxiety and fear
Anxiety and fearIAU Dent
 
Informational interviews with the cios multidisciplinary health care
Informational interviews with the cios  multidisciplinary health careInformational interviews with the cios  multidisciplinary health care
Informational interviews with the cios multidisciplinary health carekophelp
 
Pharmaceutical detailing and relationship selling skill training
Pharmaceutical detailing and relationship selling skill trainingPharmaceutical detailing and relationship selling skill training
Pharmaceutical detailing and relationship selling skill trainingMohammad Masum Chowdhury
 
Your Dental Degree is a Spring Board
Your Dental Degree is a Spring BoardYour Dental Degree is a Spring Board
Your Dental Degree is a Spring BoardBirbal Studios
 
Nursing academy of east kotawaringin
Nursing academy of east kotawaringinNursing academy of east kotawaringin
Nursing academy of east kotawaringinDinda Rose Pertiwi
 
Nursing academy of east kotawaringin
Nursing academy of east kotawaringinNursing academy of east kotawaringin
Nursing academy of east kotawaringinDinda Rose Pertiwi
 
How to overcome the biggest bottleneck in the doctor's clinic
How to overcome the biggest bottleneck in the doctor's clinicHow to overcome the biggest bottleneck in the doctor's clinic
How to overcome the biggest bottleneck in the doctor's clinicDr Aniruddha Malpani
 
PROFESSIONAL AND PROFESSIONALISM
PROFESSIONAL AND PROFESSIONALISMPROFESSIONAL AND PROFESSIONALISM
PROFESSIONAL AND PROFESSIONALISMjeetre trinidad
 
How to talk to your health care professional - Eileen O’Donovan
How to talk to your health care professional - Eileen O’DonovanHow to talk to your health care professional - Eileen O’Donovan
How to talk to your health care professional - Eileen O’DonovanIrish Cancer Society
 
Communication skills in clinical practice for undergraduates
Communication skills in clinical practice for undergraduatesCommunication skills in clinical practice for undergraduates
Communication skills in clinical practice for undergraduatessyahnaz74
 

Similar to Dental pain (20)

Rude behaviour of patients or doctors
Rude behaviour of patients or doctorsRude behaviour of patients or doctors
Rude behaviour of patients or doctors
 
C1 Medical interviewing- history taking & PE.pptx
C1 Medical interviewing- history taking & PE.pptxC1 Medical interviewing- history taking & PE.pptx
C1 Medical interviewing- history taking & PE.pptx
 
Critical steps to a triage call
Critical steps to a triage callCritical steps to a triage call
Critical steps to a triage call
 
Complete Guide to corporate communication
Complete Guide to corporate communicationComplete Guide to corporate communication
Complete Guide to corporate communication
 
Guidelines for History Taking..docx
Guidelines for History Taking..docxGuidelines for History Taking..docx
Guidelines for History Taking..docx
 
Anxiety and fear
Anxiety and fearAnxiety and fear
Anxiety and fear
 
Informational interviews with the cios multidisciplinary health care
Informational interviews with the cios  multidisciplinary health careInformational interviews with the cios  multidisciplinary health care
Informational interviews with the cios multidisciplinary health care
 
Effective communication
Effective communicationEffective communication
Effective communication
 
Coping Plan PDF
Coping Plan PDFCoping Plan PDF
Coping Plan PDF
 
Pharmaceutical detailing and relationship selling skill training
Pharmaceutical detailing and relationship selling skill trainingPharmaceutical detailing and relationship selling skill training
Pharmaceutical detailing and relationship selling skill training
 
Your Dental Degree is a Spring Board
Your Dental Degree is a Spring BoardYour Dental Degree is a Spring Board
Your Dental Degree is a Spring Board
 
Nursing academy of east kotawaringin
Nursing academy of east kotawaringinNursing academy of east kotawaringin
Nursing academy of east kotawaringin
 
Nursing academy of east kotawaringin
Nursing academy of east kotawaringinNursing academy of east kotawaringin
Nursing academy of east kotawaringin
 
How to overcome the biggest bottleneck in the doctor's clinic
How to overcome the biggest bottleneck in the doctor's clinicHow to overcome the biggest bottleneck in the doctor's clinic
How to overcome the biggest bottleneck in the doctor's clinic
 
PROFESSIONAL AND PROFESSIONALISM
PROFESSIONAL AND PROFESSIONALISMPROFESSIONAL AND PROFESSIONALISM
PROFESSIONAL AND PROFESSIONALISM
 
How to talk to your health care professional - Eileen O’Donovan
How to talk to your health care professional - Eileen O’DonovanHow to talk to your health care professional - Eileen O’Donovan
How to talk to your health care professional - Eileen O’Donovan
 
7 Steps to Dental Paradise
7 Steps to Dental Paradise7 Steps to Dental Paradise
7 Steps to Dental Paradise
 
Diag and Treat Planning in Myofunctional Ortho
Diag and Treat Planning in Myofunctional OrthoDiag and Treat Planning in Myofunctional Ortho
Diag and Treat Planning in Myofunctional Ortho
 
D
DD
D
 
Communication skills in clinical practice for undergraduates
Communication skills in clinical practice for undergraduatesCommunication skills in clinical practice for undergraduates
Communication skills in clinical practice for undergraduates
 

More from Islam Kassem

Complications of wisdo removal neurological mangment .pdf
Complications of wisdo removal neurological mangment .pdfComplications of wisdo removal neurological mangment .pdf
Complications of wisdo removal neurological mangment .pdfIslam Kassem
 
salivery gland surgery .pdf
salivery gland surgery .pdfsalivery gland surgery .pdf
salivery gland surgery .pdfIslam Kassem
 
graft less implant conept lecture.pdf
graft less implant conept lecture.pdfgraft less implant conept lecture.pdf
graft less implant conept lecture.pdfIslam Kassem
 
Preoperative Evaluation and Investigations for Maxillofacial Surgery 1.pdf
Preoperative Evaluation and Investigations for Maxillofacial Surgery 1.pdfPreoperative Evaluation and Investigations for Maxillofacial Surgery 1.pdf
Preoperative Evaluation and Investigations for Maxillofacial Surgery 1.pdfIslam Kassem
 
Glucose monitorimg 2.pdf
Glucose monitorimg 2.pdfGlucose monitorimg 2.pdf
Glucose monitorimg 2.pdfIslam Kassem
 
scar management.pdf
scar management.pdfscar management.pdf
scar management.pdfIslam Kassem
 
wisdom of wisdoms .pdf
wisdom of wisdoms .pdfwisdom of wisdoms .pdf
wisdom of wisdoms .pdfIslam Kassem
 
Dento alveloar injury hands out
Dento alveloar injury hands outDento alveloar injury hands out
Dento alveloar injury hands outIslam Kassem
 
Introduction to TMJ
Introduction to TMJIntroduction to TMJ
Introduction to TMJIslam Kassem
 
Complication of local anesthesia
Complication of local anesthesiaComplication of local anesthesia
Complication of local anesthesiaIslam Kassem
 
Maxillary local aethesia
Maxillary local aethesiaMaxillary local aethesia
Maxillary local aethesiaIslam Kassem
 
Mandibular anaesthesia
Mandibular anaesthesiaMandibular anaesthesia
Mandibular anaesthesiaIslam Kassem
 
Anatomy for local anesthesia
Anatomy for local anesthesiaAnatomy for local anesthesia
Anatomy for local anesthesiaIslam Kassem
 

More from Islam Kassem (20)

Complications of wisdo removal neurological mangment .pdf
Complications of wisdo removal neurological mangment .pdfComplications of wisdo removal neurological mangment .pdf
Complications of wisdo removal neurological mangment .pdf
 
salivery gland surgery .pdf
salivery gland surgery .pdfsalivery gland surgery .pdf
salivery gland surgery .pdf
 
graft less implant conept lecture.pdf
graft less implant conept lecture.pdfgraft less implant conept lecture.pdf
graft less implant conept lecture.pdf
 
Preoperative Evaluation and Investigations for Maxillofacial Surgery 1.pdf
Preoperative Evaluation and Investigations for Maxillofacial Surgery 1.pdfPreoperative Evaluation and Investigations for Maxillofacial Surgery 1.pdf
Preoperative Evaluation and Investigations for Maxillofacial Surgery 1.pdf
 
Glucose monitorimg 2.pdf
Glucose monitorimg 2.pdfGlucose monitorimg 2.pdf
Glucose monitorimg 2.pdf
 
scar management.pdf
scar management.pdfscar management.pdf
scar management.pdf
 
wisdom of wisdoms .pdf
wisdom of wisdoms .pdfwisdom of wisdoms .pdf
wisdom of wisdoms .pdf
 
trauma.pdf
trauma.pdftrauma.pdf
trauma.pdf
 
Laser.pdf
Laser.pdfLaser.pdf
Laser.pdf
 
Diagnosis.pdf
Diagnosis.pdfDiagnosis.pdf
Diagnosis.pdf
 
Anaesthesia.pdf
Anaesthesia.pdfAnaesthesia.pdf
Anaesthesia.pdf
 
Exodontia.pdf
Exodontia.pdfExodontia.pdf
Exodontia.pdf
 
Dento alveloar injury hands out
Dento alveloar injury hands outDento alveloar injury hands out
Dento alveloar injury hands out
 
Pathology of TMJ
Pathology of TMJPathology of TMJ
Pathology of TMJ
 
Anatomy of tmj
Anatomy of tmjAnatomy of tmj
Anatomy of tmj
 
Introduction to TMJ
Introduction to TMJIntroduction to TMJ
Introduction to TMJ
 
Complication of local anesthesia
Complication of local anesthesiaComplication of local anesthesia
Complication of local anesthesia
 
Maxillary local aethesia
Maxillary local aethesiaMaxillary local aethesia
Maxillary local aethesia
 
Mandibular anaesthesia
Mandibular anaesthesiaMandibular anaesthesia
Mandibular anaesthesia
 
Anatomy for local anesthesia
Anatomy for local anesthesiaAnatomy for local anesthesia
Anatomy for local anesthesia
 

Recently uploaded

Call Girls Service Surat Samaira ❤️🍑 8250192130 👄 Independent Escort Service ...
Call Girls Service Surat Samaira ❤️🍑 8250192130 👄 Independent Escort Service ...Call Girls Service Surat Samaira ❤️🍑 8250192130 👄 Independent Escort Service ...
Call Girls Service Surat Samaira ❤️🍑 8250192130 👄 Independent Escort Service ...CALL GIRLS
 
Call Girls Colaba Mumbai ❤️ 9920874524 👈 Cash on Delivery
Call Girls Colaba Mumbai ❤️ 9920874524 👈 Cash on DeliveryCall Girls Colaba Mumbai ❤️ 9920874524 👈 Cash on Delivery
Call Girls Colaba Mumbai ❤️ 9920874524 👈 Cash on Deliverynehamumbai
 
Call Girls Horamavu WhatsApp Number 7001035870 Meeting With Bangalore Escorts
Call Girls Horamavu WhatsApp Number 7001035870 Meeting With Bangalore EscortsCall Girls Horamavu WhatsApp Number 7001035870 Meeting With Bangalore Escorts
Call Girls Horamavu WhatsApp Number 7001035870 Meeting With Bangalore Escortsvidya singh
 
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...Taniya Sharma
 
Artifacts in Nuclear Medicine with Identifying and resolving artifacts.
Artifacts in Nuclear Medicine with Identifying and resolving artifacts.Artifacts in Nuclear Medicine with Identifying and resolving artifacts.
Artifacts in Nuclear Medicine with Identifying and resolving artifacts.MiadAlsulami
 
Lucknow Call girls - 8800925952 - 24x7 service with hotel room
Lucknow Call girls - 8800925952 - 24x7 service with hotel roomLucknow Call girls - 8800925952 - 24x7 service with hotel room
Lucknow Call girls - 8800925952 - 24x7 service with hotel roomdiscovermytutordmt
 
Call Girls Kochi Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Kochi Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Kochi Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Kochi Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Call Girls Ludhiana Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Call Girls Varanasi Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Varanasi Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Varanasi Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Varanasi Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Call Girls Coimbatore Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Coimbatore Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Coimbatore Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Coimbatore Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
All Time Service Available Call Girls Marine Drive 📳 9820252231 For 18+ VIP C...
All Time Service Available Call Girls Marine Drive 📳 9820252231 For 18+ VIP C...All Time Service Available Call Girls Marine Drive 📳 9820252231 For 18+ VIP C...
All Time Service Available Call Girls Marine Drive 📳 9820252231 For 18+ VIP C...Arohi Goyal
 
Call Girls Nagpur Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Nagpur Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Nagpur Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Nagpur Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Call Girls Siliguri Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Siliguri Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Siliguri Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Siliguri Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Call Girls Darjeeling Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Darjeeling Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Darjeeling Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Darjeeling Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Chandrapur Call girls 8617370543 Provides all area service COD available
Chandrapur Call girls 8617370543 Provides all area service COD availableChandrapur Call girls 8617370543 Provides all area service COD available
Chandrapur Call girls 8617370543 Provides all area service COD availableDipal Arora
 
Bangalore Call Girls Nelamangala Number 7001035870 Meetin With Bangalore Esc...
Bangalore Call Girls Nelamangala Number 7001035870  Meetin With Bangalore Esc...Bangalore Call Girls Nelamangala Number 7001035870  Meetin With Bangalore Esc...
Bangalore Call Girls Nelamangala Number 7001035870 Meetin With Bangalore Esc...narwatsonia7
 
Call Girls Ooty Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Ooty Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Ooty Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Ooty Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Bangalore Call Girl Whatsapp Number 100% Complete Your Sexual Needs
Bangalore Call Girl Whatsapp Number 100% Complete Your Sexual NeedsBangalore Call Girl Whatsapp Number 100% Complete Your Sexual Needs
Bangalore Call Girl Whatsapp Number 100% Complete Your Sexual NeedsGfnyt
 

Recently uploaded (20)

Call Girls Service Surat Samaira ❤️🍑 8250192130 👄 Independent Escort Service ...
Call Girls Service Surat Samaira ❤️🍑 8250192130 👄 Independent Escort Service ...Call Girls Service Surat Samaira ❤️🍑 8250192130 👄 Independent Escort Service ...
Call Girls Service Surat Samaira ❤️🍑 8250192130 👄 Independent Escort Service ...
 
Call Girls Colaba Mumbai ❤️ 9920874524 👈 Cash on Delivery
Call Girls Colaba Mumbai ❤️ 9920874524 👈 Cash on DeliveryCall Girls Colaba Mumbai ❤️ 9920874524 👈 Cash on Delivery
Call Girls Colaba Mumbai ❤️ 9920874524 👈 Cash on Delivery
 
Call Girls Horamavu WhatsApp Number 7001035870 Meeting With Bangalore Escorts
Call Girls Horamavu WhatsApp Number 7001035870 Meeting With Bangalore EscortsCall Girls Horamavu WhatsApp Number 7001035870 Meeting With Bangalore Escorts
Call Girls Horamavu WhatsApp Number 7001035870 Meeting With Bangalore Escorts
 
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
 
Artifacts in Nuclear Medicine with Identifying and resolving artifacts.
Artifacts in Nuclear Medicine with Identifying and resolving artifacts.Artifacts in Nuclear Medicine with Identifying and resolving artifacts.
Artifacts in Nuclear Medicine with Identifying and resolving artifacts.
 
Lucknow Call girls - 8800925952 - 24x7 service with hotel room
Lucknow Call girls - 8800925952 - 24x7 service with hotel roomLucknow Call girls - 8800925952 - 24x7 service with hotel room
Lucknow Call girls - 8800925952 - 24x7 service with hotel room
 
Call Girls Kochi Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Kochi Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Kochi Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Kochi Just Call 9907093804 Top Class Call Girl Service Available
 
Call Girls Ludhiana Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 9907093804 Top Class Call Girl Service Available
 
Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...
 
Call Girls Varanasi Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Varanasi Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Varanasi Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Varanasi Just Call 9907093804 Top Class Call Girl Service Available
 
Escort Service Call Girls In Sarita Vihar,, 99530°56974 Delhi NCR
Escort Service Call Girls In Sarita Vihar,, 99530°56974 Delhi NCREscort Service Call Girls In Sarita Vihar,, 99530°56974 Delhi NCR
Escort Service Call Girls In Sarita Vihar,, 99530°56974 Delhi NCR
 
Call Girls Coimbatore Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Coimbatore Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Coimbatore Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Coimbatore Just Call 9907093804 Top Class Call Girl Service Available
 
All Time Service Available Call Girls Marine Drive 📳 9820252231 For 18+ VIP C...
All Time Service Available Call Girls Marine Drive 📳 9820252231 For 18+ VIP C...All Time Service Available Call Girls Marine Drive 📳 9820252231 For 18+ VIP C...
All Time Service Available Call Girls Marine Drive 📳 9820252231 For 18+ VIP C...
 
Call Girls Nagpur Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Nagpur Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Nagpur Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Nagpur Just Call 9907093804 Top Class Call Girl Service Available
 
Call Girls Siliguri Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Siliguri Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Siliguri Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Siliguri Just Call 9907093804 Top Class Call Girl Service Available
 
Call Girls Darjeeling Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Darjeeling Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Darjeeling Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Darjeeling Just Call 9907093804 Top Class Call Girl Service Available
 
Chandrapur Call girls 8617370543 Provides all area service COD available
Chandrapur Call girls 8617370543 Provides all area service COD availableChandrapur Call girls 8617370543 Provides all area service COD available
Chandrapur Call girls 8617370543 Provides all area service COD available
 
Bangalore Call Girls Nelamangala Number 7001035870 Meetin With Bangalore Esc...
Bangalore Call Girls Nelamangala Number 7001035870  Meetin With Bangalore Esc...Bangalore Call Girls Nelamangala Number 7001035870  Meetin With Bangalore Esc...
Bangalore Call Girls Nelamangala Number 7001035870 Meetin With Bangalore Esc...
 
Call Girls Ooty Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Ooty Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Ooty Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Ooty Just Call 9907093804 Top Class Call Girl Service Available
 
Bangalore Call Girl Whatsapp Number 100% Complete Your Sexual Needs
Bangalore Call Girl Whatsapp Number 100% Complete Your Sexual NeedsBangalore Call Girl Whatsapp Number 100% Complete Your Sexual Needs
Bangalore Call Girl Whatsapp Number 100% Complete Your Sexual Needs
 

Dental pain

  • 1. Dental Pain Islam Kassem,BDS,MSc,FDS RCS Consultant Maxillofacial Surgeon
  • 2. Patient’s idea about dentistry • Usually it starts few days before visiting the dental office , and all the information since childhood are collected and processed , but luckily the latest experiences are easier to appear in memory
  • 3. Patient’s idea could be : • Fearful place • Professional group • They know what to do • I am different than others • Painful • Expensive , do I have to sell my car • Will not feel me
  • 7. I am different than others
  • 9. • Pain is definitely the most but not the only factors that causes worries to dental patient
  • 10. • So every patient has a separate personality and thus there is no standard psychological approach for all the patients , but here are some of the suggested approaches that can work with most of the patients and can ease your practice
  • 11. Starting point , what happened that patient chose your ADD. • Patient is coming to your dental office through different possible routes : • - friends experience • -suggested by another doctor in different specialty • Had read your ADD • Or , lets try
  • 12. • If the patient is referred to you by other doctor or he was a call of friend suggestion , so its expected that he is easier to manage • Patients come from Adds or general suggestion might require extra psychological care
  • 13. A moment of call or arrival
  • 14. Analyzing vs. fear • Even patient might be afraid upon his arrival , but he or she will still try to have close-look of the place and do unconscious analysis of the current situation including : • Cleanliness • Price
  • 15.
  • 16. Some suggestions for first inquiry • In my presentation I would suggest to : • Not let the receptionist wear surgical scrub as it might be too early for the patient to get ready mentally for the ideal of medical or dental care , instead you can use professional suits or casual clothes but not too casual
  • 17. • The second suggestion is to remove the trash can from any visible place in the reception , instead let him keep any wastes or have him assisted by the receptionist to put in her trash can . • The trash can could have ( even if its closed) some negative visual effect that could be better skipped
  • 18. ??
  • 19. What patient observes in your banner
 please don’t use obvious Photoshop • Results , ,,,, and results
  • 21. Don’t tell , let him observe
  • 22. First time appointment • It’s the most important appointment , it’s the key for building confidence and future trust between patient and dental team • Patient’s fear might be due to : • Personal factors : 1-age 2-temper 3-other problems : DAMP or AD
  • 23. • External factors : 1-personality 2-social experience 3-family or background ** Dental factors : Mostly pain and related issues
  • 25.
  • 26.
  • 27.
  • 28. The written questionnaire • should be simple and away from complicated words • Should be free of serious medical terms • I suggest not to mention the method of payment • Should not be too personal
  • 29. A big warm caring smile will break the fear chain
  • 31. Busy cabinet gives chances to thoughts
  • 32. Provocative things that might affect negatively the patient psychology
  • 33.
  • 34.
  • 35. Meet the patient • The first step of psychological management attempt is to call the patient by his first name don’t use alternatives , family names only or other names , its important to establish feeling of closeness and comfort
  • 36. Welcome , don’t jump to treatment • Its important to ask the patient simple questions like : 1- how are you today ? 2- how are we doing today ? if you were many staff and wearing similar clothes he should know who is in charge
  • 37. Where to seat the patient • my suggestion is to let him sit directly on the dental chair , and have him speak about his problem while you are still far , this will get him used to the environment faster and feels more comfortable to the surgical environment
  • 38. Repeat medical history but be careful with your words • Start gradually by asking do you have any health problem? • Are you taking any medication ? • Then increase gradually to specify some expected health problem , don’t use you have diabetes but use did you even suffer from diabetes or high blood sugar , do you suffer from elevated blood pressure
  • 39. Listen to the chief complaint but !! • You should carefully listen to patient chief complaint , understand his problem and his needs • If patient is explaining more , he might be afraid to start dental treatment and trying to consume more time • Give time for chief complaint but control you time by interrupting when unnecessary details are in subject
  • 40. • Ask questions and be careful with your words • After you listen to patient chief complaint never jump into clinical examination without repeating patients own chief complaint for two reasons : • 1- to make sure you’ve understand it • 2-to let him feel that you’ve understand it and know what he wants exactly
  • 41. Clinical examination • The movement toward dental chair should be gentle , wear your mask , gown , gloves gently , if the patient is a child I would suggest to explain what you are doing , like : • I am wearing this so I can see you • I will wear the mask so I can get close to you , or not cough directly to you
  • 42. Comfort zone • Its about 40 cm around patient face , getting closer than that suddenly might let him feel that dentist in invading his comfort zone Too farToo close
  • 43. •Be careful , the patient is checking your teeth
  • 44. • Open the instruments in front of patient , I suggest mirror alone or first • Start your examination by dental mirror only , avoid touching the teeth • Then go with your dental probe (explorer ) gently , do not check caries with your probe
  • 45. Supine position • I suggest to put the patient in 45 degrees position for few second before you move to supine position • Say I will put the chair down and it will stop alone • Don’t use the sentences : open your mouth but use could you open , or can I see , can I have it wider ? • In children reinforce the behavior by asking about the secret of good behavior
  • 46. Explaining treatment • Again use simple words , away from medical terms as possible use to words : • Anesthesia … instead of injection • Gel …instead of topical anesthesia • Use we ,,, not I ,, it gives more professional team feeling • Don’t jump to price till it’s the end
  • 47. Show don’t just explain
  • 48. • Show the patient what he cannot see
  • 49. Why you will change filling
  • 53. Anesthesia • Gel in always preferable than spray in topical anesthesia • Use good expensive one , its your business capital • 2 minutes at least for the topical to work , most dentists rush and don’t wait ! • Use it in cotton stick ( bud ) preferably white • Start with the palatal topically to ensure more contact time
  • 54. Spend money on painless injection
 its your asset • But I recommend not using vibration even it shows good results in some studies , but its still uncomfortable by patient • Technologies are variable :
  • 55. Please do not show the patient your scary instruments , don’t cause him panic twice
  • 57. • Its important to not to show the needle while injecting , the blind spot can serve to help this problem in both child and adult • I don’t recommend taking it from the right of the patient even if its hidden as its still in his anxious spot
  • 59. Was it easy ? Right?
  • 60. Avoid looking at patient eyes while in dental chair • In my opinion eye contact is important prior sitting in dental chair , after sitting direct eye contact might cause little discomfort or fear to the patient , so try to avoid it unless it deemed necessary
  • 61. Bringing patient into the middle • Patient might be father acting personality or demanding • Or young passive child personality , responding • Or in-between • Your job is to bring him into the middle , so he will understand and share with you the treatment plan with trust to your professional knowledge and experience
  • 62. 
 don’t say “NO”
 use alternative • If you were asked any request by the patient and you don’t have or you can not do this service don’t answer by the word NO , instead use other phrases to divert the request to the other options • Example : ( patient has no infection but worried ) Patient : doctor , can you prescribe me antibiotics Doctor : your teeth are fine there is no infection Patient : but I guess I might need it Doctor : ok , I prescribe you pain killer for the pain
  • 63. • Notice the treatment conversation went smooth without saying the word no • Other example : Patient : doctor , can you do me two teeth on time today I really want to finish my dental work as early as possible Doctor : I will do one tooth for you today so we can have better result Again the conversation went to the required direction without saying NO , you actually said it but didn’t pronounce it
  • 64. • Don’t confirm easy or difficult extraction , just say let’s hope its easy This way you involve him in the process After extraction its better not to mention “ its finished “ let it after biting on the gauze , this way he will feel sudden positive psychological impact
  • 65. Patient who starts his story taking about other doctor’s bad work • This patient might have criticizing personality or bad experience ,listen to him first to exclude bad experience , if it was only method of criticizing so you have to be careful when suggesting treatment plan , it should be clear , sign consent form if possible and all expectation and complication should be explained clearly
  • 67. Which type ?
 Happy or miserable ? OCD patient is excused and should not be blamed
  • 68. Gradual exposure is a successful method to manage mild OCD in dental clinic
  • 69. Management of patient with extra- involvement in details • Patient has the right to know the details of his general dental treatment , more questions can be searched online or asked separately . • All the procedures must be explained in clear straight way with minimal scientific terms if possible . • But in some cases extra-details are been asked in every step , like number on the bur and size of the tip. • These patients must be guided to read further if they want but must also informed about time constrains and necessity to achieve proper dental work
  • 71. Failure management psychology • One of the hardest things is to manage the anger or the blame of the patient in case of failure • Its important to prepare and inform about possible complications before starting up the treatment , but one should understand that failure is a normal thing that can happen to every one , this is how we learn
  • 72. Failure to extract tooth after long time trying • This is one of the common failures , especially with fresh graduates , but it could happen to any one. • The most thing that patient worries is what will happen during that time till he sees surgeon , and mostly pain
  • 73. Patient Waiting long time
 • This patient usually is angry and has lack of patience , I suggest to smile nicely at the beginning of treatment • If the patient has nothing to do , do anything even if its polishing but he is expected treatment after this waiting time
  • 74.
  • 75. Tissue injury produces a biphasic response •Peripheral sensation •Excitatory neurotransmitters •Chemical mediators of the inflammatory response (substance P, prostaglandins, leukotrienes, bradykinin, serotonin and histamine) • Central sensation • Afferent traffic from the site of injury and activation of excitatory amino acid NMDA receptors in the spinal cord
  • 76.
  • 77.
  • 81. NE NE NE α1 β1 NE Cocaine End Result: Accumulation of Norepinephrine, Sensitization of receptors, CNS Stimulation, Vasoconstriction, Tachycardia, Increased Contraction Force, Avoid Epinephrine NE NE NE NE NE NE COM T Inactive Inactive MAO
  • 82. DA DA DA β1 DA Cocaine End Result: Dopamine Accumulation, Receptor sensitization, Euphoria, Physical and Psychological Dependence, Cardiac Stimulation DA DA DA COMT Inactive MAO Inactive
  • 84. NSAIDS •largely due to the inhibition of cyclooxygenase which prevents the formation of prostglandins and thromboxanes •COX -1 present in all tissues •COX- 2 produced primarily at the ssite of inflamation
  • 85.
  • 86. central sensitization • afferent traffic from the site of injury and activation of excitatory amino acid NMDA receptors in the spinal cord • amplification of afferent nocioceptive input by expansion of receptive fields with in the CNS
  • 87.
  • 88. • mixed nerves that contain both afferent and efferent fibers • each axon is surrounded by endoneurium -non neural glial cells • individual nerves are bundled into fascicles and and surrounded by perineurium -connective tissue • the entire peripheral nerve is wrapped in epineurium composed of dense connective tissue the anatomy
  • 89.
  • 90. nerve fiber classification •size •conduction velocity •function •the more myelin and the bigger the nerve the faster the conduction velocity
  • 91. nerve diameter myelin conduction location function A-alpha, A-beta 6-22 + fastest a/e joints, muscles muscles and propriocepti on A-delta 1-4 + 6x slower afferent sensory nerves pain, touch, temp B <3 + 1.5 x slower sympathetic auto C 0.3- 1.3 - 5-10x slower sympathetic auto, pain, temper
  • 92.
  • 93. resting membrane potential • resting memnrane potential of most nerve cells is - 60 to -90 mV. • cells at rest are more permeable to K+ ions and because the concentration of K+ is about 30 x greater inside the cell than outside
  • 94. depolarization • when the cells are active, Na+ channels are openedand the Na+ permeability increases so the membrane potential becomes less negative • if the membrane potential increases enough additional Na+ channels open and a wave is propagated along the axon
  • 95. action of LA • local anesthetics prevent the opening of Na+ channels and prevent the membrane potential from increasing sufficiently to open additional Na+ channels
  • 96. The problem is that the Na channels need to be blocked from inside the cell!
  • 97. acidic alkaline influenced by pH of surroundings LA H + LA + H+ lipid insoluble do not cross cell membranes lipid soluble
  • 98. pKa the pH at which the ratio of ionized to non-ionized molecules is 1:1 dissociatic constant
  • 99. ambient pH < pKa ambient pH> pKa weak acid more unionized more ionized (lipid insoluble) weak base more ionized (lipid insoluble) more unionized
  • 100. local anesthetics • poorly soluble weak bases with pKa> 7.4 ( ie predominantly ionized at a neutral pH • consist of a hydrophobic portion ( tertiary amine) and hydrophobic portion (unsaturated amine ring) linked by ester or amide • modification of the chemical structure alter potency, rate of metabolism and duration of action