The presentation summarizes the internship of three MBA students at Batas Organization in Pokhara, Nepal. Batas Organization has 14 subsidiaries focused on automobiles, finance, energy, travel, and retail. The interns worked in HR, Mahindra sales, and ASB Automobiles sales departments, performing tasks like customer service, document preparation, and data entry. Key lessons included time management, accounting software skills, and the importance of discipline, punctuality, and cooperation in the workplace. Feedback for the organization and university was provided to improve internship guidance and coordination between parties.

1. School of Business
POKHARA UNIVERSITY
PRESENTATION
Internship
(Graduate Seminar- 3 Credit Hours)
MBA – V Trimester
Monday, 15th April,2013
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2. Internship
In
BATAS ORGANIZATION
Naya Bazar, Pokhara
Presented By:
Bijay Karmacharya
Laxmi Karki
Utsav Mulmi
V Trimester, MBA
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3. Objectives of Internship
To analyze the practical implication of theoretical
knowledge acquired during the MBA program.
To gain practical knowledge about the organization.
To understand the major functions along with products
and services of the organization.

4. Organization Profile
 Batas Organization is one of Nepal’s
successful and upcoming organizations in
Automobiles, Finance, Investment &
Remittance, Energy, Travel & Tourism and
Retail Business
 Established by Shree Ram Prasad Batas in
1969 A.D
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5. Vision & Mission of Batas
Organisation
The vision of Batas organization is :
" The organization of values, partnerships, and results;
growing organically and responsibly to create a
distinguished space in the business spectrum".
The Mission of Batas organization can be as follows :
 Apply hospitality based approach in all customer interfaces
 Provide only the appropriate quality products that a
customer actually needs
 Be genuine in everything we do
 Grow with Customer

6. Areas of Work
Batas has a strong foundation of 14
subsidiaries companies focusing on
following business:
 Automobiles
 Finance & Investments
 Energy
 Travel & Tourism
 Trading Business
 Remittance

7. Product & Services of the
Organization
Company Products Estd Location
Batas Brothers Distributor of genuine spare parts
of all products dealt by the company.
1997 Pokhara
ASB Automobiles Authorized dealer of Mahindra tractor,
TVS motorcycle for Dhaulagiri and
Gandaki Zone.
1995 Pokhara
UDR Auto engineering Authorized service center of
all products dealt by the company.
2006 Pokhara
BATAS Investment Pvt.
Ltd
Refinancing of Automobiles 2003 Pokhara

8. Cont…
Ram Set Investment
Pvt. Ltd
Refinancing of Automobiles 2006 Pokhara
Trithunga Trading
Concern Pvt. Ltd
Retailing of Tyre, battery and
lubricants
2006 Pokhara
BATAS Automobiles Authorized dealer of Suzuki
vehicles for Gandaki & Dhaulagiri
zone.
2009 Pokhara
Hotel Anand A Deluxe Tourist Hotel 1991 Pokhara
Trithunga Tours and
Travels Pvt. Ltd
Rental Service of Car & Buses for
Tourist
2007 Pokhara

9. Organization Structure
Chairman
Managing Director
Executive Director
AC Department
Head
HR Department
Head
Sales
Department
Head

10. Different Companies
under Batas Organization
 Batas Brothers
 ASB Automobiles
 UDR Auto
Engineering
 Batas Investment Pvt.
Ltd
 Ram Set Investment
Pvt. Ltd
 Trithunga Trading
Concern Pvt. Ltd
 Batas Automobiles
 Hotel Anand
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11. Job Profile
 Assigned in:
• HR department
• Sales department of Mahindra
• Sales department of ASB
Automobiles
 Internship Period: 21st October, 2012
to 14th
January, 2013
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12. Activities Performed in HR Department
Manual work:
 Filing
 Handling Documents and Parcel
 Scanning the Documents along with Receiving and
Sending Mail
 Transferring phone Calls to the needed Department
 Customer Dealing
 Bill Checking
 Interview Taken for new candidates for the job
 Data Entry
HR Related Work in System Site
 Access & Authority Management System (AAMS)
Leave
News
Notice
Reporting

13. Activities Performed in Mahindra Department
 Dealing with Customers
 Helping to prepare daily report
 Potential customer list preparation
 Follow up
 Preparing Quotation letter and delivery
sheet
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14. Activities Performed in ASB Automobiles
 Dealing Customers
 Document Preparation
 Marketing Activities
 Customer Follow up
 Preparing Quotation letter and delivery sheet
 Data Entry
 Collecting Payments
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15. Intern's Key Observation
 Employees are very cooperative to each other.
 Employees are always ready to do what they
are asked to do.
 All staffs are positive to the interns and they are
ready to make us learn about the operation of
the organization.
 Internal auditing is separately done.
 Proper Communication between the employees
and top level management.
 Regular back-up of computer data.
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16. Key Skills Learnt
 Time management
 Knowledge of accounting software
SWASTIK
 Proper filling and Indexing
 Dealing with various stakeholders
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17. Lesson Learnt
- Importance of
 Discipline
 Punctuality
 Cooperation
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18. Feedback to the Organization
 Effective Co-ordination with the dealer
 Set criteria for evaluating marketing
activities
 Set up visual display media
 Promote good work environment
 Develop brochures that shows steps to
prepare necessary documents during
purchase of vehicle
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19. Feedback to the University
 Guidance to students before going to
internship
 Visit the organization during internship
period
 Contact students regularly, take feedback
and help solving problems faced during the
internship period.
 Frequent Communication between
Students and the Supervisor
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