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International Journal of Trend in Scientific Research and Development (IJTSRD)
Volume 3 Issue 6, October 2019 Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470
@ IJTSRD | Unique Paper ID – IJTSRD29137 | Volume – 3 | Issue – 6 | September - October 2019 Page 404
Barriers and Motivators to Implementation of an
E-Learning and Multimedia Technology towards Improving
School Education Standards in Mathematics and Health
Education in Nakivale Refugee Settlement, Uganda
Dr. Alone. Kimwise1, Mudaheranwa Benjamin2, Beatrice Mugabirwe1
1Department of Computing, Faculty of Science and Technology,
1Kampala International University, Western Campus, Uganda
2Faculty of Business, Trade and Investment, Christian University of Rwanda, Kigali, Rwanda
ABSTRACT
The study examined the barriers and motivators to the implementation of an
E-Learning and Multimedia Technology towards improving school education
standards in mathematics and health education in Nakivale Refugee
Settlement, Uganda. Specifically, the quality of the content in the E-learning
and Multimedia Technology, E-learning and Multimedia Technology quality,
Support by ICT Technical Staff, Attitude towards the E-learning and
Multimedia Technology and Stakeholder Involvement were examinedusinga
sample of 297 learners and teachers obtainedusingKrejcieandMorganstable
of sample size determination.
A 5-point Likert scale questionnaire was designed for data collection,a tested
correlation coefficient reliability of the questionnaire was establishedat0.82.
The tables and frequencies were used to analyses the characteristics of the
variables while the Spearman’s correlation coefficient was used to examine
the relationship between variables.
The study findings showed that therewasweak correlationbetween qualityof
the content in the implemented E-learning and Multimedia Technology and
learners’ attitude, also it was showed that, there was moderately strong
correlation between implemented E-learning and Multimedia Technology
quality, stakeholder’s involvement and learners’ attitude.
The motivators to the implementation of an E-Learning and Multimedia
Technology towards improving school education standards in mathematics
and health education in Nakivale Refugee Settlement were established as
support by ICT technical staff, E-learning and Multimedia Technology quality,
and stakeholder’s involvement. Quality of the content in the implemented E-
learning and Multimedia Technology was established as the barrier since it
was the only which had weak correlation to the implementation of an E-
Learning and Multimedia Technology towards improving school education
standards in mathematics and health education in Nakivale Refugee
Settlement.
KEYWORDS: Information and CommunicationTechnologies, Electronic-learning,
Multimedia Technology
How to cite this paper: Dr. Alone.
Kimwise | Mudaheranwa Benjamin |
Beatrice Mugabirwe "Barriers and
Motivators to Implementation of an E-
Learning and Multimedia Technology
towards Improving School Education
Standards in Mathematics and Health
Education inNakivaleRefugeeSettlement,
Uganda" Published
in International
Journal of Trend in
Scientific Research
and Development
(ijtsrd), ISSN: 2456-
6470, Volume-3 |
Issue-6, October
2019, pp.404-410, URL:
https://www.ijtsrd.com/papers/ijtsrd29
137.pdf
Copyright © 2019 by author(s) and
International Journal ofTrendinScientific
Research and Development Journal. This
is an Open Access article distributed
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CommonsAttribution
License (CC BY 4.0)
(http://creativecommons.org/licenses/by
/4.0)
1. INTRODUCTION
Delivery of education everywhere in the world is becoming
more and more contingent on Information and
Communication Technologies (ICTs) (Deepshikha,2018).In
the application of ICTs in education, the latest ways of
integrating technology with learning is the learners using
Electronic learning (E-learning) andMultimedia Technology
for their studies (Deepshikha, 2018; Seok, 2008). E-learning
is a form or system of learning that encourages the use of
ICTs in teaching, reading and discussion process. Often
times, it is used to foster distant teachingandlearning. While
Multimedia refers to computer-mediatedinformationthatis
presented concurrently in more than one medium. It entails
but not certainly all, of the following elements: text; still
graphic images; motion graphics; animations; hypermedia;
photographs; video; and audio, i.e., sounds, music, and
narration.
Both E-learning and Multimedia Technology can support
multiple representations of the same piece of information in
a variety of formats. This has several implications for
learning (Sawsan, et al, 2012). The use of E-learning and
Multimedia Technology is a result of the need to change the
current traditional educational systems in the developing
countries which are incapable of dealing with leaners of
special needs and disabilities. Leaners who have visual, or
hearing problems may not be able to see or hear well the
IJTSRD29137
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD29137 | Volume – 3 | Issue – 6 | September - October 2019 Page 405
class material especially when class size is large. Uganda in
particular, rural areas usually face the problem of shortages
in the number of teachers, and even these teachers use poor
teaching methods that are hardly interactive and less
beneficial to learners, high student failure rates and drop
outs, lack of access to modern teaching and learning
resources/facilities, teachers’ lack of Information
Communication Technology (ICT) pedagogy skills, low
teacher to high student ratio, and general lack of interest in
education (UNHCR, 2014).
Generally, teachers may not be willingtoteachinrural areas.
Traditional educational systems may not provide a solution
to this problem, but new technologies be helpful by
recording different teacher courses or through E-learning
and Multimedia Technology (Sawsan,etal,2012).Besides,E-
learning and Multimedia Technology differs significantly
from traditional classroom education because it can be both
synchronous and asynchronous (Desai, et al, 2008). With
synchronous e-learning, learners and teachers interact
simultaneously at a specific time usingtheinternetfordirect
communication. With asynchronous e-learning,thelearners
and teachers interact at different times by placingmessages,
interacting with content uploaded on digital disks or
coursework in files that are accessed at differenttimes.With
either approach, e-learning provides the advantage of
allowing learners to gain knowledge without requiring the
physical presence of the teachers on the institution's
campus, which theoretically increases learners’ access to
education and provision of quality learning.
Evidence from literatures affirm that the implementation of
ICTs in the education sectors of the world have been with
utmost success (Obaseki (2017,Kimwise,2016).Buttressing
this statement in the words of Kasse and Balunywa (2013),
adoption and usage of technologies in education has
successfully implementedE-learninginthedeveloped world.
Similarly, the expansion in the use of the Internet inthemid-
1990s is observed to have substantially changed the
characteristics of education, initially in developed countries
and increasingly in developing countries. Moya et al.,
observe that the application of e-learning improves the
quality of teaching and learning, efficacy and accessibility
(Moya et al. 2011).
Using E-learning in education can also reduce costs for the
institution and for the leaners (Mazen and Haitham, 2013).
Notwithstanding, literature (UNHCR, 2014) show that
uptake and implementation of E-learning and Multimedia
Technology has not been evenly dispersed in education
sectors especially in schools located in refugee
camps/settlements in developing countries. A multitude of
issues interrelate to form barriers to implementation of E-
learning and Multimedia Technology including, high cost
involved, socioeconomic and technological conditions, lack
of a systematic approach to teaching and learning,
awareness and attitudes towards digital technologies,
administrative and technical support, staff development,
limited infrastructure and little expertise in theuseofdigital
technology tools (Oye et al. 2011).
The issue of ICT use in education and the factors influencing
the adoption of E-learning in refugee camps/settlements in
developing countries have not been investigated before.
Furthermore, the education institutions in developing
countries like Uganda are facing stakeholder pressures to
implement many of the educational practices found in
western education systems (Tulinayo, 2018; Mazen and
Mohammad, 2013), including E-learning. This study
examined the barriersand motivatorstotheimplementation
of an E-Learning and Multimedia Technology towards
improving school education standards in mathematics and
health education in Nakivale Refugee Settlement, Uganda.
The following research questions guided this study.
1. Does the quality of the content in the implemented E-
learning and Multimedia Technology affect learners’
attitude towards improving school educationstandards
in mathematics and health education in Nakivale
Refugee Settlement, Uganda?
2. Does the implemented E-learning and Multimedia
Technology quality affect learners’ attitude towards
improving school education standards in mathematics
and health education in Nakivale Refugee Settlement,
Uganda?
3. Is the support by ICT technical staff affect learners’
attitude towards implemented E-learning and
Multimedia Technology in improving school education
standards in mathematics and health education in
Nakivale Refugee Settlement, Uganda?
4. Does stakeholder’s involvement affect learners’attitude
towards implemented E-learning and Multimedia
Technology in improving school education standards in
mathematics and health education in Nakivale Refugee
Settlement, Uganda?
The remainder of this paper is organized as follows. In
Section 1 we present the Background of the Study; Section 2
We Discuss Related Works; Section 3 ResearchMethodology
is presented. In section 4 Data Analysis and Presentation. In
Section 5 Findings and Discussion. In Section 6 Conclusions
and Further Works.
2. RELATED WORKS
Numerous studies have investigated issues affecting
acceptance and adoption of E-learning and multimedia
technologies. Venter et al., (2012) contend that amongthese
issues affecting the acceptance and usage of e-learning
technologies in most institution in developing countries
include the technological infrastructure, high cost of
technology, instructional efforts, graduate competencies,
technology satisfaction, managementsupport,methodology,
resource accessibility and availability, culture of education
and learning styles, intellectual investment, design of
assistive tools, and global business (Ndume et al., 2008).
Chen (2012) on the other hand examined the relationship
between e-learning systems use and overall job outcomes
based on the informationsystemmodel in Taiwan.Thestudy
established that quality factors (information and system)
had significant relationship with perceived usefulness, and
that system quality has a significantly positive association
with user satisfaction. Furthermore, both perceived
usefulness and user satisfaction influenced system use, and
the overall job outcome.
The results from the study by Lawoga (2014) whoexamined
factors that predict students' continual usage intention of
web-based learning content management systems in
Tanzania, with a specific focus at Muhimbili University of
Health and Allied Science (MUHAS) results showed that
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD29137 | Volume – 3 | Issue – 6 | September - October 2019 Page 406
quality-related factors (instructor and system) were a key
predictor of perceived usefulness and user satisfaction, and
that information quality was found to significantly affect
perceived usefulness. Furthermore, perceived usefulness
was found to be a key determinantofusersatisfaction, which
in turn predicted continual usage intention of students
within the e-learning system undertheanalysis.Asdemands
for education and e-learning continue to expand in Africa
and particularly in Uganda, it is important to establish the
issues that influence the perceptions of learners and
teachers when using e-learning and multimedia technology.
The success of an e-learning system relies on both its early
adoption (acceptance) and its sustained usage (Tai et al.,
2012). It is therefore important to understand the relevant
motivators and barriers that affect its implementation.
3. METHODOLOGY
Cross sectional survey design was used to help in collecting
quantitative data. This design helped in collecting large
amount of data from leaners and teachers the target
population was 1271 learners from primary seven, senior
two and teachers in the five primary and one secondary
schools in Nakivale refugee settlement in Isingiro District,
Uganda. Furthermore, learners from primary seven and
senior two were selected for this research because they
could easily understand the process during the
implementation of the E-learning and Multimedia
technology.
The six schools were selected based on division
representation within the Nakivale refugee settlement,
where sample size was selected by use of Krejcie and
Morgan (1990). Krejcie and Morgan (1990) standardized
tables show the sample sizes for different population (or
proportion of it) at 95% confidence level,a samplingerrorof
5% is accepted by most evaluations. From Krejcie and
Morgan’s table (1990), the optimal (effective and valid)
sample size to represent a population of 1271 students was
297. According to Krejcie and Morgan (1990) tables, the
smaller the number of cases in the target population, the
larger the sample proportion of that population and vice
versa. In line with the above reasons, an accessible sample
size of 297 i.e. 277 learners and 20 teachers were selected.
Data was collected using a closed structured questionnaire
and interview guide. The closed structured questionnaire as
the main data collection tool, allowed the researcher to
collect large amount of data from the sampled participants
who were learners. While the interview guide was
administered to the teachers to complement the responses
from the leaners. A pilot study for the draft questionnaire
was carried out in order to establish its reliability and
construct validity. The resultsofthepilotstudyrevealedthat
the Cronbach’s Alpha coefficients for data collection
instrument was relatively high: Attitude Towards the
Technology (0.88), Quality of the Content in the E-Learning
and Multimedia Technology (0.90) , E-Learning and
Multimedia Technology Quality (0.91) Support by ICT
Technical Staff (0.70) and Stakeholder Involvement(0.71) .
Though, four items that scored lesser than0.70weredeleted
to make the overall reading of Cronbach’s Alpha coefficients
to settle at 0.82 which showed a high degree of reliability.
Besides, item analysis revealed that all the items from the
questionnaires reached the significant level at 0.05.
Moreover, the results of factor analysis also showed
adequate construct validity. Data was collected in line with
the stated research purpose and variables, after which data
was analyzed using descriptive statistical methods,
correlation and regression to establish causal relationship
among the variables. The results interpretation was done
using the mean and standard deviations from 5-point Likert
type responses ranging from Very Strongly Disagree (1),
Disagree (2), Neutral (3), Agree (4) and Strongly Agree (5).
4. DATA ANALYSIS AND PRESENTATION
Data collated for the study were collated, analyzed and
discussed in line with the stated research questions for the
study, as arranged bellow:
Table1. Descriptive Statistics of Respondents
Characteristics
Measure Frequency %
Male 171 61.8
Female 106 38.2
Total 277 100.0
Age Frequency %
10-17 276 92.9
18-25 21 07.1
Total 297 100.0
Nationality Frequency %
Ugandans 83 28.0
Congolese 107 36.0
Rwandans 49 16.5
Burundians 49 16.5
Somalis 1 .3
South Sudanese 5 1.7
Ethiopians 3 1.0
Total 297 100.0
As shown in table 2, majority of the respondents were male
with a percentage 61.8% as opposed to female who were
38.2%. This presupposes that generally, there were more
male in Nakivale Refugee Settlement schools than female.
Regarding age, majority of the respondents were in the age
bracket of 10-17 years which had a percentage of 92.9%.
This was followed by respondents in the age bracket of 18-
25 years with 41.9%. Respondent by nationality, majority of
were Congolese with 36% and these were followed by
Ugandans who had 28%. Rwandans and Burundianshadthe
same percentage of 16.5% while Somalis, south Sudanese
and Ethiopian had respective representation of 0.3%, 1.7%
and 1.0%.
Table 2: Mean and Standard Deviation for the Study
Variable
Variable Mean
Standard
Deviation
Decision
Attitude Towards
the Technology
4.13 0.32 Agreed
Quality of the
Content in the E-
Learning and
Multimedia
Technology
4.16 0.46 Agreed
E-Learning and
Multimedia
Technology Quality
3.83 0.67 Agreed
Support by ICT
Technical Staff
4.07 0.75 Agreed
Stakeholder
Involvement
3.45 1.27 Neutral
Overall 3.93 0.7 Agree
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD29137 | Volume – 3 | Issue – 6 | September - October 2019 Page 407
Mean and standard deviation wereusedtoobtaintheoverall
mean value for each study dimensionfollowed bycomparing
the overall mean with mean interpretation to determine the
barriers and motivators to implement E-learning and
Multimedia Technologytowardsimprovingschool education
standards in mathematics and health education in Nakivale
Refugee Settlement, Uganda.
The overall mean value is presented in Table 2 above. The
finding showed that the mean value for almost all the
dimensions were high and respondents agreed; Attitude
towards the Technology (4.13), Quality of the Content in the
E-Learning and Multimedia Technology (4.16), Support by
ICT Technical Staff (4.07), E-Learning and Multimedia
Technology Quality (3.83) and Stakeholder Involvement
(3.45). The overall mean value among the respondents was
also high (3.93).
Answering Research Questions
Parametric Assumptions
To determine whether or not the data are parametric, the
researcher tested assumptions of parametric. First and
foremost, the data were continuous and measurements met
the minimum sample size requirement(Saunders,Lewisand
Thornhill, 2016). Besides, there was no linear relationship
among the variables and data collected were not normally
distributed based on the results obtained from the linearity
and normality tests respectively. Therefore, to examine the
barriers and motivators to implement E-learning and
Multimedia Technologytowardsimprovingschool education
standards in mathematics and health education in Nakivale
Refugee Settlement, Uganda, the researchers used
Spearman’s Rank Test to measure the non-parametric data.
Correlation Value Interpretation
The correlation values in this study were interpreted
following the table of correlation value interpretation
developed by Bartlett, Kontrlik and Hinggins (2001) as
shown in Table 3.
Table 3: Correlation Value Interpretation
Correlation Value (r) Relationship Strength
± 0.70-0.99 Very Strong
± 0.50-0.69 Strong
± 0.30-0.49 Moderately Strong
± 0.10-0.29 Weak
± 0.01-0.09 Very Weak
1. Does the quality of the content in the implemented E-
learning and Multimedia Technology affect learners’
attitude towards improving school educationstandards
in mathematics and health education in Nakivale
Refugee Settlement, Uganda?
Table 4: Spearman Correlation between quality of the
content in the implemented E- learning and
Multimedia Technology learners’ attitude
Variable
Correlation
Coefficient, r
Sig.
(2-tailed)
Quality of the
Content
.278** 0.000
**. Correlation is significant at the 0.01 level (2-tailed).
Table 4 indicates that there was a significant, positive and
weak correlation between quality of the content in the
implemented E-learning and Multimedia Technology and
learners’ attitude (r = .278, p < .01). Theresultsrevealedthat
any increase in quality of the content in the implemented E-
learning and Multimedia Technology will affect learners’
attitude. Furthermore, teachers through interviews
confirmed that” The contentprovided byE-learningisactually
good, actually it has helped us in good methods of teaching
and learning though there are challenge of learners saying
that the get bored playing the same content on the CD and
DVDs all the time” (Respondent 1 from school A).
“ As per now we have not yet used the content a lot because
we went for training once and sometimes we don’t know how
to use it, sometimes we open the portal and see what’s there
butsometimes we don’t know where to go or what to do which
is affecting us the teachers and the learners” (Respondent 3
from school B)
2. Does the implemented E-learning and Multimedia
Technology quality affect learners’ attitude towards
improving school education standards in mathematics
and health education in Nakivale Refugee Settlement,
Uganda?
Table 5: Spearman Correlation between implemented
E-learning and Multimedia Technology quality and
learners’ attitude
Variable
Correlation
Coefficient, r
Sig.
(2-tailed)
Implemented E-learning
and Multimedia
Technology Quality
.367** 0.000
**. Correlation is significant at the 0.01 level (2-tailed).
Table 5 indicates that there was a significant, positive and
moderately strong correlation between implemented E-
learning and Multimedia Technology quality and learners’
attitude (r = .367, p < .01). The positive significant
relationship showed that by having good quality of
implemented E-learning and Multimedia Technology, it
means that learners’ attitude will be affected.
Furthermore teachers through interviews confirmed that
“The system is good because the leaners feel motivated and
they are happy with the system and becausetheylovelearning
using it.”(Respondent 1)
“The system is truly good, pupilsarealwayslookingforwardto
the classes, which we have twice in a week and they are
enjoying the classes” (Respondent 3)
3. Is the support by ICT technical staff affect learners’
attitude towards implemented E-learning and
Multimedia Technology in improving school education
standards in mathematics and health education in
Nakivale Refugee Settlement, Uganda?
Table 6: Spearman Correlation between support by
ICT Technical Staff and implemented E-learning and
Multimedia Technology and learners’ attitude
Variable
Correlation
Coefficient, r
Sig.
(2-tailed)
Support by ICT
Technical Staff
.615** 0.000
**. Correlation is significant at the 0.01 level (2-tailed).
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD29137 | Volume – 3 | Issue – 6 | September - October 2019 Page 408
Table 6 indicates that there was a significant, positive and
strong correlation between support by ICT technical staff of
the implemented E-learning andMultimedia Technologyand
learners’ attitude (r = .615, p < .01). The strong positive
significant relationship implied that support by ICT
Technical Staff of implemented E-learning and Multimedia
Technology affected learners’ attitude.
The teachers further confirmed that the ICT technical stuff
has truly supported the implemented E-learning and
Multimedia Technology as stated
“Yeaaa they have, because when we call them that the data is
not there, they send and also when there’s no fuel in the
generator, they come and give it to us and even sometimes
they come and retrain us to use the portal because sometimes
when the system fails to start, they help us to restart
it.”(Respondent 1 from school A).
“Yes they usually come and talk to us, give us CDs and DVD
players loaded with content to use and train us how use it,
surely my ICT pedagogical skills have improved as these IT
facilities help me let leaners study on their own” (Respondent
3 from school C)
“We have an internet problem of not being accessible
regularly, it’s on and off and sometimes we go days without it,
and this could affect learning and in using thecontentwhichis
a challenge” (Respondent 4 from school B).
4. Does stakeholder’s involvement affect learners’attitude
towards implemented E-learning and Multimedia
Technology in improving school education standards in
mathematics and health education in Nakivale Refugee
Settlement, Uganda?
Table 7: Spearman Correlation between Stakeholder’s
Involvement and implemented E-learning and
Multimedia Technology and learners’ attitude
Variable
Correlation
Coefficient, r
Sig.
(2-tailed)
Stakeholder’s
Involvement
.406** 0.000
**. Correlation is significant at the 0.01 level (2-tailed).
Table 6 indicates that there was a significant, positive and
moderately strong correlation between stakeholder’s
involvement of the implemented E-learning and Multimedia
Technology and learners’ attitude (r = .406, p < .01). The
moderately strong positive significant relationship implied
that stakeholder’s involvement of implemented E-learning
and Multimedia Technologywasveryimportantandaffected
learners’ attitude.
The teachers further confirm that relevant stakeholders
were involved to ease and boast students’ attitude towards
E-learning and Multimedia technology
“Yeaaa they were consulted because they even held a meeting
at Nakivale secondary school, Kabahinda and the stake
holders were there.” (Respondent 1 from school A)
“Yeaaa, Windle trust Uganda, the manager was there, UNHCR
staff and all the head teachers of the school which had E-
Learning, because they havetobeavailablebeforeintroducing
anything in the said schools” (Respondent 4 from school D).
In summary, we can conclude that there was a positive
significant relationship between all the researchvariables of
implemented E-learning and Multimedia Technology and
learners’ attitude.
However, there was weak correlation betweenqualityofthe
content in the implemented E-learning and Multimedia
Technology and learners’ attitude meaning this could be
established as the barrier to the implementation of an E-
Learning and Multimedia Technology towards improving
school education standards in mathematics and health
education in Nakivale Refugee Settlement.
5. DISCUSSIONS AND FINDINGS
The analyzed data from the study revealed that majority of
the respondents were male with 61.8% while almost all of
the respondents were between 10-17 years (92.9%). The
study findings showed that there was weak correlation (r =
.278) between quality of the content in the implemented E-
learning and Multimedia Technology and learners’ attitude
meaning that this could be established as the barrier to the
implementation of an E-Learning and Multimedia
Technology towards improving school education standards
in mathematics and health education in Nakivale Refugee
Settlement. Besides to this finding, Majedand Qais,(2013)in
their study ‘the effect of information quality in e-learning
system’ concluded that informationqualityisthemainfactor
that increase or decrease the efficiency of e-learning system
and therefore e-learning systems developers should take
consideration on the dimensions of information quality
(accuracy, relevancy, accessibility, andvalidity).Resultsalso
showed that, there was moderately strong correlation
between implemented E-learning and Multimedia
Technology quality, stakeholder’sinvolvementandlearners’
attitude (r = .367, r = .406, p < .01). In support to this finding,
literature establish that quality-related factors (instructor
and system) are key predictor of perceived usefulness and
user satisfaction to learners’ attitude and e-learning system
implementation (Lawoga, 2014). Support by ICT technical
staff of the implemented E-learning and Multimedia
Technology had strong positive effectonlearners’attitude (r
= .615, p < .01) towards improving school education
standards in mathematics and health education in Nakivale
Refugee Settlement. Stephanie & Vladlena (2014) postulate
that the expertise to adopt e-learning systems in the
academic environment is enhanced by effective technology
training which must be hands-on, systematic and
continuous.
6. CONCLUSIONS AND RECOMMENDATIONS
6.1. Conclusions
This study examined the barriers and motivators to the
implementation of an E-Learning and Multimedia
Technology towards improving school education standards
in mathematics and health education in Nakivale Refugee
Settlement, Uganda.The motivatorstotheimplementationof
an E-Learning and Multimedia Technology towards
improving school education standards in mathematics and
health education in Nakivale Refugee Settlement were
established as support by ICT technical staff, E-learning and
Multimedia Technology quality, and stakeholder’s
involvement. Quality of the content in the implemented E-
learning and Multimedia Technology was established as the
barrier since it was the only which had weak correlation to
the implementation of an E-Learning and Multimedia
International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
@ IJTSRD | Unique Paper ID – IJTSRD29137 | Volume – 3 | Issue – 6 | September - October 2019 Page 409
Technology towards improving school education standards
in mathematics and health education in Nakivale Refugee
Settlement. In addition to this, the content developedshould
be put in use by all the teachers as it was a concern by some
teachers that they were not using it as the training seemed
not to be enough. there is a need for management to provide
adequate support to lecturers that are planning to integrate
social media into the academic setting. Though stakeholders
like “Windle trust Uganda”, UNHCR staff and all the head
teachers were there duringimplementationofthe e-learning
system, school management requires a e-learning policy in
place to govern the use of emerging technologies in its
teaching and learning environment.
6.2. Recommendations
The findings of this study should help policy makers and
managers both at school and national levels to pay special
attention to factors that have significant, positive andstrong
association in implementation of an E-Learning and
Multimedia Technologytowardsimprovingschool education
standards for example having e-learning policyand effective
technology training. Learners from institutions of primary
and secondary who are to use E-Learning and Multimedia
Technology in teaching and learning, they needtomotivated
through support by ICT technical staff, E-learning and
Multimedia Technology quality, and stakeholder’s
involvement. For future study, the researchers
recommended to widen the scope of study in term of
subjects and participants. The current study limited to
institutions in Nakivale Refugee Settlement. A future study
might consider involving institutions of higher learning like
universities in Uganda to draw a broader generalization or
conclusion.
Acknowledgments
Office of the Prime Minster
Kampala International University
Department of Information Technology from Mbrarara
University of Science and Technology, (MUST).
Windle Trust Uganda
Head Teachers, Teachers and Leaners in schools in Nakivale
Refugee Settlement where this study was carried out.
Funding
Swedish Program forInformationTechnologyinDeveloping
and Emerging Regions (SPIDER), Department of Computer
and Systems Science Stockholm University (Sweden)
Availability of Data and Materials
The data will not be shared because this data can be used
only by the researchers
Competing interests
The authors declare that they have no competing interests.
Authors’ contributions
All authors read and approved the final manuscript.
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Barriers and Motivators to Implementation of an E Learning and Multimedia Technology towards Improving School Education Standards in Mathematics and Health Education in Nakivale Refugee Settlement, Uganda

  • 1. International Journal of Trend in Scientific Research and Development (IJTSRD) Volume 3 Issue 6, October 2019 Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470 @ IJTSRD | Unique Paper ID – IJTSRD29137 | Volume – 3 | Issue – 6 | September - October 2019 Page 404 Barriers and Motivators to Implementation of an E-Learning and Multimedia Technology towards Improving School Education Standards in Mathematics and Health Education in Nakivale Refugee Settlement, Uganda Dr. Alone. Kimwise1, Mudaheranwa Benjamin2, Beatrice Mugabirwe1 1Department of Computing, Faculty of Science and Technology, 1Kampala International University, Western Campus, Uganda 2Faculty of Business, Trade and Investment, Christian University of Rwanda, Kigali, Rwanda ABSTRACT The study examined the barriers and motivators to the implementation of an E-Learning and Multimedia Technology towards improving school education standards in mathematics and health education in Nakivale Refugee Settlement, Uganda. Specifically, the quality of the content in the E-learning and Multimedia Technology, E-learning and Multimedia Technology quality, Support by ICT Technical Staff, Attitude towards the E-learning and Multimedia Technology and Stakeholder Involvement were examinedusinga sample of 297 learners and teachers obtainedusingKrejcieandMorganstable of sample size determination. A 5-point Likert scale questionnaire was designed for data collection,a tested correlation coefficient reliability of the questionnaire was establishedat0.82. The tables and frequencies were used to analyses the characteristics of the variables while the Spearman’s correlation coefficient was used to examine the relationship between variables. The study findings showed that therewasweak correlationbetween qualityof the content in the implemented E-learning and Multimedia Technology and learners’ attitude, also it was showed that, there was moderately strong correlation between implemented E-learning and Multimedia Technology quality, stakeholder’s involvement and learners’ attitude. The motivators to the implementation of an E-Learning and Multimedia Technology towards improving school education standards in mathematics and health education in Nakivale Refugee Settlement were established as support by ICT technical staff, E-learning and Multimedia Technology quality, and stakeholder’s involvement. Quality of the content in the implemented E- learning and Multimedia Technology was established as the barrier since it was the only which had weak correlation to the implementation of an E- Learning and Multimedia Technology towards improving school education standards in mathematics and health education in Nakivale Refugee Settlement. KEYWORDS: Information and CommunicationTechnologies, Electronic-learning, Multimedia Technology How to cite this paper: Dr. Alone. Kimwise | Mudaheranwa Benjamin | Beatrice Mugabirwe "Barriers and Motivators to Implementation of an E- Learning and Multimedia Technology towards Improving School Education Standards in Mathematics and Health Education inNakivaleRefugeeSettlement, Uganda" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456- 6470, Volume-3 | Issue-6, October 2019, pp.404-410, URL: https://www.ijtsrd.com/papers/ijtsrd29 137.pdf Copyright © 2019 by author(s) and International Journal ofTrendinScientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative CommonsAttribution License (CC BY 4.0) (http://creativecommons.org/licenses/by /4.0) 1. INTRODUCTION Delivery of education everywhere in the world is becoming more and more contingent on Information and Communication Technologies (ICTs) (Deepshikha,2018).In the application of ICTs in education, the latest ways of integrating technology with learning is the learners using Electronic learning (E-learning) andMultimedia Technology for their studies (Deepshikha, 2018; Seok, 2008). E-learning is a form or system of learning that encourages the use of ICTs in teaching, reading and discussion process. Often times, it is used to foster distant teachingandlearning. While Multimedia refers to computer-mediatedinformationthatis presented concurrently in more than one medium. It entails but not certainly all, of the following elements: text; still graphic images; motion graphics; animations; hypermedia; photographs; video; and audio, i.e., sounds, music, and narration. Both E-learning and Multimedia Technology can support multiple representations of the same piece of information in a variety of formats. This has several implications for learning (Sawsan, et al, 2012). The use of E-learning and Multimedia Technology is a result of the need to change the current traditional educational systems in the developing countries which are incapable of dealing with leaners of special needs and disabilities. Leaners who have visual, or hearing problems may not be able to see or hear well the IJTSRD29137
  • 2. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD29137 | Volume – 3 | Issue – 6 | September - October 2019 Page 405 class material especially when class size is large. Uganda in particular, rural areas usually face the problem of shortages in the number of teachers, and even these teachers use poor teaching methods that are hardly interactive and less beneficial to learners, high student failure rates and drop outs, lack of access to modern teaching and learning resources/facilities, teachers’ lack of Information Communication Technology (ICT) pedagogy skills, low teacher to high student ratio, and general lack of interest in education (UNHCR, 2014). Generally, teachers may not be willingtoteachinrural areas. Traditional educational systems may not provide a solution to this problem, but new technologies be helpful by recording different teacher courses or through E-learning and Multimedia Technology (Sawsan,etal,2012).Besides,E- learning and Multimedia Technology differs significantly from traditional classroom education because it can be both synchronous and asynchronous (Desai, et al, 2008). With synchronous e-learning, learners and teachers interact simultaneously at a specific time usingtheinternetfordirect communication. With asynchronous e-learning,thelearners and teachers interact at different times by placingmessages, interacting with content uploaded on digital disks or coursework in files that are accessed at differenttimes.With either approach, e-learning provides the advantage of allowing learners to gain knowledge without requiring the physical presence of the teachers on the institution's campus, which theoretically increases learners’ access to education and provision of quality learning. Evidence from literatures affirm that the implementation of ICTs in the education sectors of the world have been with utmost success (Obaseki (2017,Kimwise,2016).Buttressing this statement in the words of Kasse and Balunywa (2013), adoption and usage of technologies in education has successfully implementedE-learninginthedeveloped world. Similarly, the expansion in the use of the Internet inthemid- 1990s is observed to have substantially changed the characteristics of education, initially in developed countries and increasingly in developing countries. Moya et al., observe that the application of e-learning improves the quality of teaching and learning, efficacy and accessibility (Moya et al. 2011). Using E-learning in education can also reduce costs for the institution and for the leaners (Mazen and Haitham, 2013). Notwithstanding, literature (UNHCR, 2014) show that uptake and implementation of E-learning and Multimedia Technology has not been evenly dispersed in education sectors especially in schools located in refugee camps/settlements in developing countries. A multitude of issues interrelate to form barriers to implementation of E- learning and Multimedia Technology including, high cost involved, socioeconomic and technological conditions, lack of a systematic approach to teaching and learning, awareness and attitudes towards digital technologies, administrative and technical support, staff development, limited infrastructure and little expertise in theuseofdigital technology tools (Oye et al. 2011). The issue of ICT use in education and the factors influencing the adoption of E-learning in refugee camps/settlements in developing countries have not been investigated before. Furthermore, the education institutions in developing countries like Uganda are facing stakeholder pressures to implement many of the educational practices found in western education systems (Tulinayo, 2018; Mazen and Mohammad, 2013), including E-learning. This study examined the barriersand motivatorstotheimplementation of an E-Learning and Multimedia Technology towards improving school education standards in mathematics and health education in Nakivale Refugee Settlement, Uganda. The following research questions guided this study. 1. Does the quality of the content in the implemented E- learning and Multimedia Technology affect learners’ attitude towards improving school educationstandards in mathematics and health education in Nakivale Refugee Settlement, Uganda? 2. Does the implemented E-learning and Multimedia Technology quality affect learners’ attitude towards improving school education standards in mathematics and health education in Nakivale Refugee Settlement, Uganda? 3. Is the support by ICT technical staff affect learners’ attitude towards implemented E-learning and Multimedia Technology in improving school education standards in mathematics and health education in Nakivale Refugee Settlement, Uganda? 4. Does stakeholder’s involvement affect learners’attitude towards implemented E-learning and Multimedia Technology in improving school education standards in mathematics and health education in Nakivale Refugee Settlement, Uganda? The remainder of this paper is organized as follows. In Section 1 we present the Background of the Study; Section 2 We Discuss Related Works; Section 3 ResearchMethodology is presented. In section 4 Data Analysis and Presentation. In Section 5 Findings and Discussion. In Section 6 Conclusions and Further Works. 2. RELATED WORKS Numerous studies have investigated issues affecting acceptance and adoption of E-learning and multimedia technologies. Venter et al., (2012) contend that amongthese issues affecting the acceptance and usage of e-learning technologies in most institution in developing countries include the technological infrastructure, high cost of technology, instructional efforts, graduate competencies, technology satisfaction, managementsupport,methodology, resource accessibility and availability, culture of education and learning styles, intellectual investment, design of assistive tools, and global business (Ndume et al., 2008). Chen (2012) on the other hand examined the relationship between e-learning systems use and overall job outcomes based on the informationsystemmodel in Taiwan.Thestudy established that quality factors (information and system) had significant relationship with perceived usefulness, and that system quality has a significantly positive association with user satisfaction. Furthermore, both perceived usefulness and user satisfaction influenced system use, and the overall job outcome. The results from the study by Lawoga (2014) whoexamined factors that predict students' continual usage intention of web-based learning content management systems in Tanzania, with a specific focus at Muhimbili University of Health and Allied Science (MUHAS) results showed that
  • 3. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD29137 | Volume – 3 | Issue – 6 | September - October 2019 Page 406 quality-related factors (instructor and system) were a key predictor of perceived usefulness and user satisfaction, and that information quality was found to significantly affect perceived usefulness. Furthermore, perceived usefulness was found to be a key determinantofusersatisfaction, which in turn predicted continual usage intention of students within the e-learning system undertheanalysis.Asdemands for education and e-learning continue to expand in Africa and particularly in Uganda, it is important to establish the issues that influence the perceptions of learners and teachers when using e-learning and multimedia technology. The success of an e-learning system relies on both its early adoption (acceptance) and its sustained usage (Tai et al., 2012). It is therefore important to understand the relevant motivators and barriers that affect its implementation. 3. METHODOLOGY Cross sectional survey design was used to help in collecting quantitative data. This design helped in collecting large amount of data from leaners and teachers the target population was 1271 learners from primary seven, senior two and teachers in the five primary and one secondary schools in Nakivale refugee settlement in Isingiro District, Uganda. Furthermore, learners from primary seven and senior two were selected for this research because they could easily understand the process during the implementation of the E-learning and Multimedia technology. The six schools were selected based on division representation within the Nakivale refugee settlement, where sample size was selected by use of Krejcie and Morgan (1990). Krejcie and Morgan (1990) standardized tables show the sample sizes for different population (or proportion of it) at 95% confidence level,a samplingerrorof 5% is accepted by most evaluations. From Krejcie and Morgan’s table (1990), the optimal (effective and valid) sample size to represent a population of 1271 students was 297. According to Krejcie and Morgan (1990) tables, the smaller the number of cases in the target population, the larger the sample proportion of that population and vice versa. In line with the above reasons, an accessible sample size of 297 i.e. 277 learners and 20 teachers were selected. Data was collected using a closed structured questionnaire and interview guide. The closed structured questionnaire as the main data collection tool, allowed the researcher to collect large amount of data from the sampled participants who were learners. While the interview guide was administered to the teachers to complement the responses from the leaners. A pilot study for the draft questionnaire was carried out in order to establish its reliability and construct validity. The resultsofthepilotstudyrevealedthat the Cronbach’s Alpha coefficients for data collection instrument was relatively high: Attitude Towards the Technology (0.88), Quality of the Content in the E-Learning and Multimedia Technology (0.90) , E-Learning and Multimedia Technology Quality (0.91) Support by ICT Technical Staff (0.70) and Stakeholder Involvement(0.71) . Though, four items that scored lesser than0.70weredeleted to make the overall reading of Cronbach’s Alpha coefficients to settle at 0.82 which showed a high degree of reliability. Besides, item analysis revealed that all the items from the questionnaires reached the significant level at 0.05. Moreover, the results of factor analysis also showed adequate construct validity. Data was collected in line with the stated research purpose and variables, after which data was analyzed using descriptive statistical methods, correlation and regression to establish causal relationship among the variables. The results interpretation was done using the mean and standard deviations from 5-point Likert type responses ranging from Very Strongly Disagree (1), Disagree (2), Neutral (3), Agree (4) and Strongly Agree (5). 4. DATA ANALYSIS AND PRESENTATION Data collated for the study were collated, analyzed and discussed in line with the stated research questions for the study, as arranged bellow: Table1. Descriptive Statistics of Respondents Characteristics Measure Frequency % Male 171 61.8 Female 106 38.2 Total 277 100.0 Age Frequency % 10-17 276 92.9 18-25 21 07.1 Total 297 100.0 Nationality Frequency % Ugandans 83 28.0 Congolese 107 36.0 Rwandans 49 16.5 Burundians 49 16.5 Somalis 1 .3 South Sudanese 5 1.7 Ethiopians 3 1.0 Total 297 100.0 As shown in table 2, majority of the respondents were male with a percentage 61.8% as opposed to female who were 38.2%. This presupposes that generally, there were more male in Nakivale Refugee Settlement schools than female. Regarding age, majority of the respondents were in the age bracket of 10-17 years which had a percentage of 92.9%. This was followed by respondents in the age bracket of 18- 25 years with 41.9%. Respondent by nationality, majority of were Congolese with 36% and these were followed by Ugandans who had 28%. Rwandans and Burundianshadthe same percentage of 16.5% while Somalis, south Sudanese and Ethiopian had respective representation of 0.3%, 1.7% and 1.0%. Table 2: Mean and Standard Deviation for the Study Variable Variable Mean Standard Deviation Decision Attitude Towards the Technology 4.13 0.32 Agreed Quality of the Content in the E- Learning and Multimedia Technology 4.16 0.46 Agreed E-Learning and Multimedia Technology Quality 3.83 0.67 Agreed Support by ICT Technical Staff 4.07 0.75 Agreed Stakeholder Involvement 3.45 1.27 Neutral Overall 3.93 0.7 Agree
  • 4. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD29137 | Volume – 3 | Issue – 6 | September - October 2019 Page 407 Mean and standard deviation wereusedtoobtaintheoverall mean value for each study dimensionfollowed bycomparing the overall mean with mean interpretation to determine the barriers and motivators to implement E-learning and Multimedia Technologytowardsimprovingschool education standards in mathematics and health education in Nakivale Refugee Settlement, Uganda. The overall mean value is presented in Table 2 above. The finding showed that the mean value for almost all the dimensions were high and respondents agreed; Attitude towards the Technology (4.13), Quality of the Content in the E-Learning and Multimedia Technology (4.16), Support by ICT Technical Staff (4.07), E-Learning and Multimedia Technology Quality (3.83) and Stakeholder Involvement (3.45). The overall mean value among the respondents was also high (3.93). Answering Research Questions Parametric Assumptions To determine whether or not the data are parametric, the researcher tested assumptions of parametric. First and foremost, the data were continuous and measurements met the minimum sample size requirement(Saunders,Lewisand Thornhill, 2016). Besides, there was no linear relationship among the variables and data collected were not normally distributed based on the results obtained from the linearity and normality tests respectively. Therefore, to examine the barriers and motivators to implement E-learning and Multimedia Technologytowardsimprovingschool education standards in mathematics and health education in Nakivale Refugee Settlement, Uganda, the researchers used Spearman’s Rank Test to measure the non-parametric data. Correlation Value Interpretation The correlation values in this study were interpreted following the table of correlation value interpretation developed by Bartlett, Kontrlik and Hinggins (2001) as shown in Table 3. Table 3: Correlation Value Interpretation Correlation Value (r) Relationship Strength ± 0.70-0.99 Very Strong ± 0.50-0.69 Strong ± 0.30-0.49 Moderately Strong ± 0.10-0.29 Weak ± 0.01-0.09 Very Weak 1. Does the quality of the content in the implemented E- learning and Multimedia Technology affect learners’ attitude towards improving school educationstandards in mathematics and health education in Nakivale Refugee Settlement, Uganda? Table 4: Spearman Correlation between quality of the content in the implemented E- learning and Multimedia Technology learners’ attitude Variable Correlation Coefficient, r Sig. (2-tailed) Quality of the Content .278** 0.000 **. Correlation is significant at the 0.01 level (2-tailed). Table 4 indicates that there was a significant, positive and weak correlation between quality of the content in the implemented E-learning and Multimedia Technology and learners’ attitude (r = .278, p < .01). Theresultsrevealedthat any increase in quality of the content in the implemented E- learning and Multimedia Technology will affect learners’ attitude. Furthermore, teachers through interviews confirmed that” The contentprovided byE-learningisactually good, actually it has helped us in good methods of teaching and learning though there are challenge of learners saying that the get bored playing the same content on the CD and DVDs all the time” (Respondent 1 from school A). “ As per now we have not yet used the content a lot because we went for training once and sometimes we don’t know how to use it, sometimes we open the portal and see what’s there butsometimes we don’t know where to go or what to do which is affecting us the teachers and the learners” (Respondent 3 from school B) 2. Does the implemented E-learning and Multimedia Technology quality affect learners’ attitude towards improving school education standards in mathematics and health education in Nakivale Refugee Settlement, Uganda? Table 5: Spearman Correlation between implemented E-learning and Multimedia Technology quality and learners’ attitude Variable Correlation Coefficient, r Sig. (2-tailed) Implemented E-learning and Multimedia Technology Quality .367** 0.000 **. Correlation is significant at the 0.01 level (2-tailed). Table 5 indicates that there was a significant, positive and moderately strong correlation between implemented E- learning and Multimedia Technology quality and learners’ attitude (r = .367, p < .01). The positive significant relationship showed that by having good quality of implemented E-learning and Multimedia Technology, it means that learners’ attitude will be affected. Furthermore teachers through interviews confirmed that “The system is good because the leaners feel motivated and they are happy with the system and becausetheylovelearning using it.”(Respondent 1) “The system is truly good, pupilsarealwayslookingforwardto the classes, which we have twice in a week and they are enjoying the classes” (Respondent 3) 3. Is the support by ICT technical staff affect learners’ attitude towards implemented E-learning and Multimedia Technology in improving school education standards in mathematics and health education in Nakivale Refugee Settlement, Uganda? Table 6: Spearman Correlation between support by ICT Technical Staff and implemented E-learning and Multimedia Technology and learners’ attitude Variable Correlation Coefficient, r Sig. (2-tailed) Support by ICT Technical Staff .615** 0.000 **. Correlation is significant at the 0.01 level (2-tailed).
  • 5. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD29137 | Volume – 3 | Issue – 6 | September - October 2019 Page 408 Table 6 indicates that there was a significant, positive and strong correlation between support by ICT technical staff of the implemented E-learning andMultimedia Technologyand learners’ attitude (r = .615, p < .01). The strong positive significant relationship implied that support by ICT Technical Staff of implemented E-learning and Multimedia Technology affected learners’ attitude. The teachers further confirmed that the ICT technical stuff has truly supported the implemented E-learning and Multimedia Technology as stated “Yeaaa they have, because when we call them that the data is not there, they send and also when there’s no fuel in the generator, they come and give it to us and even sometimes they come and retrain us to use the portal because sometimes when the system fails to start, they help us to restart it.”(Respondent 1 from school A). “Yes they usually come and talk to us, give us CDs and DVD players loaded with content to use and train us how use it, surely my ICT pedagogical skills have improved as these IT facilities help me let leaners study on their own” (Respondent 3 from school C) “We have an internet problem of not being accessible regularly, it’s on and off and sometimes we go days without it, and this could affect learning and in using thecontentwhichis a challenge” (Respondent 4 from school B). 4. Does stakeholder’s involvement affect learners’attitude towards implemented E-learning and Multimedia Technology in improving school education standards in mathematics and health education in Nakivale Refugee Settlement, Uganda? Table 7: Spearman Correlation between Stakeholder’s Involvement and implemented E-learning and Multimedia Technology and learners’ attitude Variable Correlation Coefficient, r Sig. (2-tailed) Stakeholder’s Involvement .406** 0.000 **. Correlation is significant at the 0.01 level (2-tailed). Table 6 indicates that there was a significant, positive and moderately strong correlation between stakeholder’s involvement of the implemented E-learning and Multimedia Technology and learners’ attitude (r = .406, p < .01). The moderately strong positive significant relationship implied that stakeholder’s involvement of implemented E-learning and Multimedia Technologywasveryimportantandaffected learners’ attitude. The teachers further confirm that relevant stakeholders were involved to ease and boast students’ attitude towards E-learning and Multimedia technology “Yeaaa they were consulted because they even held a meeting at Nakivale secondary school, Kabahinda and the stake holders were there.” (Respondent 1 from school A) “Yeaaa, Windle trust Uganda, the manager was there, UNHCR staff and all the head teachers of the school which had E- Learning, because they havetobeavailablebeforeintroducing anything in the said schools” (Respondent 4 from school D). In summary, we can conclude that there was a positive significant relationship between all the researchvariables of implemented E-learning and Multimedia Technology and learners’ attitude. However, there was weak correlation betweenqualityofthe content in the implemented E-learning and Multimedia Technology and learners’ attitude meaning this could be established as the barrier to the implementation of an E- Learning and Multimedia Technology towards improving school education standards in mathematics and health education in Nakivale Refugee Settlement. 5. DISCUSSIONS AND FINDINGS The analyzed data from the study revealed that majority of the respondents were male with 61.8% while almost all of the respondents were between 10-17 years (92.9%). The study findings showed that there was weak correlation (r = .278) between quality of the content in the implemented E- learning and Multimedia Technology and learners’ attitude meaning that this could be established as the barrier to the implementation of an E-Learning and Multimedia Technology towards improving school education standards in mathematics and health education in Nakivale Refugee Settlement. Besides to this finding, Majedand Qais,(2013)in their study ‘the effect of information quality in e-learning system’ concluded that informationqualityisthemainfactor that increase or decrease the efficiency of e-learning system and therefore e-learning systems developers should take consideration on the dimensions of information quality (accuracy, relevancy, accessibility, andvalidity).Resultsalso showed that, there was moderately strong correlation between implemented E-learning and Multimedia Technology quality, stakeholder’sinvolvementandlearners’ attitude (r = .367, r = .406, p < .01). In support to this finding, literature establish that quality-related factors (instructor and system) are key predictor of perceived usefulness and user satisfaction to learners’ attitude and e-learning system implementation (Lawoga, 2014). Support by ICT technical staff of the implemented E-learning and Multimedia Technology had strong positive effectonlearners’attitude (r = .615, p < .01) towards improving school education standards in mathematics and health education in Nakivale Refugee Settlement. Stephanie & Vladlena (2014) postulate that the expertise to adopt e-learning systems in the academic environment is enhanced by effective technology training which must be hands-on, systematic and continuous. 6. CONCLUSIONS AND RECOMMENDATIONS 6.1. Conclusions This study examined the barriers and motivators to the implementation of an E-Learning and Multimedia Technology towards improving school education standards in mathematics and health education in Nakivale Refugee Settlement, Uganda.The motivatorstotheimplementationof an E-Learning and Multimedia Technology towards improving school education standards in mathematics and health education in Nakivale Refugee Settlement were established as support by ICT technical staff, E-learning and Multimedia Technology quality, and stakeholder’s involvement. Quality of the content in the implemented E- learning and Multimedia Technology was established as the barrier since it was the only which had weak correlation to the implementation of an E-Learning and Multimedia
  • 6. International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470 @ IJTSRD | Unique Paper ID – IJTSRD29137 | Volume – 3 | Issue – 6 | September - October 2019 Page 409 Technology towards improving school education standards in mathematics and health education in Nakivale Refugee Settlement. In addition to this, the content developedshould be put in use by all the teachers as it was a concern by some teachers that they were not using it as the training seemed not to be enough. there is a need for management to provide adequate support to lecturers that are planning to integrate social media into the academic setting. Though stakeholders like “Windle trust Uganda”, UNHCR staff and all the head teachers were there duringimplementationofthe e-learning system, school management requires a e-learning policy in place to govern the use of emerging technologies in its teaching and learning environment. 6.2. Recommendations The findings of this study should help policy makers and managers both at school and national levels to pay special attention to factors that have significant, positive andstrong association in implementation of an E-Learning and Multimedia Technologytowardsimprovingschool education standards for example having e-learning policyand effective technology training. Learners from institutions of primary and secondary who are to use E-Learning and Multimedia Technology in teaching and learning, they needtomotivated through support by ICT technical staff, E-learning and Multimedia Technology quality, and stakeholder’s involvement. For future study, the researchers recommended to widen the scope of study in term of subjects and participants. The current study limited to institutions in Nakivale Refugee Settlement. A future study might consider involving institutions of higher learning like universities in Uganda to draw a broader generalization or conclusion. Acknowledgments Office of the Prime Minster Kampala International University Department of Information Technology from Mbrarara University of Science and Technology, (MUST). Windle Trust Uganda Head Teachers, Teachers and Leaners in schools in Nakivale Refugee Settlement where this study was carried out. Funding Swedish Program forInformationTechnologyinDeveloping and Emerging Regions (SPIDER), Department of Computer and Systems Science Stockholm University (Sweden) Availability of Data and Materials The data will not be shared because this data can be used only by the researchers Competing interests The authors declare that they have no competing interests. Authors’ contributions All authors read and approved the final manuscript. References [1] Bartlett, J. E., Kontrlik, J. W., & Hinggins, C. C. (2001). Organizational research: Determining appropriate sample size in survey research. 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